Roundy's Supermarkets, Inc. is seeking an individual to deliver exceptional customer service while maintaining a clean and safe environment in Waterford, Ireland. The ideal candidate will support the department manager in achieving sales goals and promote the Customer 1st strategy. Responsibilities include assisting customers, monitoring quality standards, and fostering associate teamwork. Benefits include comprehensive healthcare, flexible scheduling, and tuition reimbursement up to $21,000. #J-18808-Ljbffr
Overview Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Provide outstanding customer service and assist customers with their needs. Maintain a clean, safe, and welcoming environment for customers and coworkers. Support the department manager in achieving department sales and profit goals. Monitor and uphold established quality assurance standards. Promote the Customer 1st strategy and encourage associates to deliver excellent service. Minimum Position Qualifications Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Current food handler's permit once employed Desired Previous Job Experience Comparable Retail experience Second language (speaking, reading and/or writing) Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers Promote Corporate Brands to customers Promote trust and respect among associates Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Assist with the preparation of produce platters/trays Inform customers of produce specials Recommend items to customers to ensure they get the products they want and need Adequately prepare, package, label and inventory merchandise Review/inspect products for quality and freshness and take appropriate action with those items Label, stock and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Display a positive attitude Stay current with present, future, seasonal and special ads Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential functions of this position with or without reasonable accommodation Benefits A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. #J-18808-Ljbffr
