We are recruiting Hotel operations Manager for a busy Hotel in Waterford, this is a senior management role in a well known hotel, supporting the owners in the management and daily operations of this Responsible for the day to day operation of the hotel. To plan and direct the safe and efficient operation of the property. To provide guests with a quality, well maintained property, along with a quality service at all times. To focus constantly on commercial performance through maximising on sales and managing costs in line with budget. A brief outline of the role follows, full Job description will be shared with shortlisted candidates Duties and Responsibilities: Operations Responsible for the day to day operation of the hotel and ensuring the hotel delivers the highest level of product & highest levels of service standards. Effective communication with management via daily & weekly meetings, one on one meetings, daily/weekly/monthly sales meetings. Ensure the hotel F&B product & service is to the highest standard at all times. Financial Ensuring payroll is kept within budget and that expenses are kept within budget. Reviewing department efficiencies for any department where payroll is consistently over budget. Ensuring stock takes are being carried out monthly or in line with agreed schedules. Human Resources & Training Working to ensure all statutory training is carried out such as manual handling, fire training, food handling, allergen training, chemical training, HACCP, Pool Management, responsible serving of alcohol, first aid etc. Developing heads of department, duty managers & supervisors through training. Identify training needs & skill gaps and plan training as appropriate. Develop succession planning for departments in conjunction with the owners Ensuring that there is effective communication between management and employees via department meetings at least every two months, quarterly employee representative committee meetings. Health & Safety Ensuring the hotel is compliant with all health & safety and fire regulations. Ensuring the property is always prepared for annual fire inspections, Food Safety inspections and H&S audits. Ensuring the kitchen and food & beverage departments are compliant with all HACCP regulations and that any issues highlighted by the EHO are addressed. Sales & Marketing Support the Reception manager and ensure that room yield is being maximised on a day to day basis. Meet clients as required and represent the hotel at business events as required. Candidate Requirements for the role: Minimum 3 years leadership experience as F&B / Operations manager in a similar role Excellent communication, presentation and leadership skills Ability to coordinate the management team work well under pressure Attention to detail and accuracy with a pronounced focus on standards Candidates require current legal status to live and work in Ireland without restrictions For details please contact Richard Lynch at Email CV in MS Word Format with Reference details to Skills: Guest Relations standards and service Team building hotel Management Operations Manager Food and Beverage Weddings and Events Benefits: Meal Allowance / Canteen Paid Holidays parking
SCOPE OF WORK: Supervision of all working of the kitchen and the cooking of all dishes on menus delegate and supervise work of kitchen staff, take charge of kitchen in head chefs absence and carry out his responsibilities MAIN DUTIES AND RESPONSIBILITIES: Maintain high standards of culinary skills in preparation, cooking and presentation of all food, in line with hotel standards. To assist in taking physical stock, controlling stock rotation and preparing potential food costs. Liaise with Management, Head Chef and other departments over business in all Food and Beverage Ourtlets including Weddings, Conference and banqueting Eventsand special requirements. Receiving and checking delivered goods (for quantity and quality) against requisitions and delivery notes. To attend weekly Food and Beverage and management meetings in the absence of Head Chef To ensure that service from the Kitchen is prompt and courteous. To assist in producing a maintenance and cleaning schedule allocating specific duties to ensure the hygiene, cleanliness and tidiness of the Kitchen areas. Delegate duties to the staff and supervise their work. Deputize for the Head Chef, ensuring a smooth and efficient operation. To train and supervise in menu planning, ordering, rota compilation and menu costing with the Chef de Partie and Commis Chef. To help plan, create and cost menus and to ensure set food percentage is achieved whilst maintaining standards. Ensure that personal and working standards of cleanliness are adhered to. To ensure that the equipment is functional and well maintained. Secure the company's stock and property, ensuring all keys are included in hotel key system in order to provide possible access to all lockable areas, cupboard, fridges, equipment and padlocks at any time. To ensure all staff are smartly and correctly attired in accordance with co. policy. Ensure that all aspects of Health and Safety, Hygiene, welfare, guest safety, by-laws, fire regulations, emergency procedures etc. are adhered to within the relevant departments. To ensure all training carried out within the Kitchen is recorded and all training records are up to date. To help control quality of food produced, portions served, plating and waste. To ensure all areas are clean, safe and tidy including main and Banqueting Kitchens and ancilliary areas To help ensure a good working relationship with suppliers and colleagues in other departments. To comply with any reasonable request by Management All staff of the company are required to make themselves available for training and communication meetings for which notice will normally be given. To assist Head Chef & also take ownership of menus. About You We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality Hotel establishment Candidates must currently have the right to Work in Ireland without restrictions Must have min 3 years previous experience as a Sous Chef gained within a 4 star hotel and be able to demonstrate strong management and leadership capabilities along with a good awareness of stock control and budgeting. Experience of managing HACCP in multiple Kitchens and ancillary areas For further details please contact Richard Lynch at To apply email current CV in MS Word Format to Skills: Standards and service Kitchen Management Bistro Restaurant bar Food Menu development HACCP Sous Chef Benefits: Meal Allowance / Canteen Paid holidays Car parking
We are currently recruiting Front Office Manager for a 5* Hotel in Galway. Your Role *Ensure the day-to-day Front Office operations are carried out in line with Department and Hotel standards *To provide quality service to guests at all times, dealing with all queries and complaints arising in a timely manner *To carry out duties in accordance with statutory, health and safety requirements *Assist with Front Desk activities / guest queries and check in / out of guests *Deal with all payments, ensuring they are balanced and accurate *Assist with the induction, training and supervision of all Team Members *Track and monitor weekly customer feedback and respond as appropriate *Review all Customer Service feedback targets and implement corrective action if / as required *Ensure guest satisfaction standards are maintained by the Reception Team *To control all costs, including payroll, associated with the Department * Motivate the Team Members towards achieving the Sales targets for Front Office *To liaise with the Revenue and Reservations Manager in maximising Front Office sales *To ensure the brand loyalty targets are achieved in conjunction with Guest Relations Manager The Person *Have minimum 2/3 years previous experience in Front Office Management role, in a leading 4/5 star hotel *Have excellent interpersonal, communication and organisational skills *Have an appropriate 3rd level qualification in Hospitality/Hospitality Management or a relevant discipline *Have extensive experience operating and managing Hotsoft PMS *Be experienced with MS Office packages such as Outlook, Word, Excel, etc. *Be very flexible, being prepared to help out the rest of the management Team in a willing and positive manner Why Join ? Be the brand voice of a 5-star icon on Irelands west coast. Collaborate with a passionate team that values innovation, creativity, and excellence. Shape luxury guest experiences that resonate globally. Work in one of the most inspiring hotel environments in the country -where heritage meets modern luxury. Please note, this role is based on-site fulltime at the Hotel and includes evening and weekend work schedules. Candidates require current legal status to live and work in Ireland without restrictions. What we offer: Competitive Salary Meals whilst on duty in our employee restaurant Complimentary provision of uniforms Excellent Employee discounts Health & Wellness Benefit Employee Recognition Awards Career Progression Recommend a Friend scheme Travel and Bike to Work Tax saving Scheme To apply please forward current CV in MS Word Format to Skills: Hotel Management Rooms Division Management Guest Relations Front Office Management Reception manager Front of House Benefits: Meal Allowance / Canteen Paid Holidays Parking
Wedding and Events Executive - 5* Resort We are inviting applications for the role of Wedding and Events Executive at a beautiful 5* Resort in Co Cork. Working as part of the Events team, the ideal candidate will be responsible for weddings and events from the initial enquiry to the planning and execution of bespoke events and itineraries. Knowledge and experience in the following areas is essential: Previous sales and target focus experience ideally in 4/5* Hotel Fluency in spoken and written English Personal Qualities Excellent interpersonal skills Exceptional attention to detail Excellent communication and presentation skills Duties include but are not exclusive to: Communicate with and facilitating the client from booking stage, the day of the event and follow up the event. Managing all inquiries and bookings in an efficient manner and encourage maximum sales revenue for overall profitability. Responding to phone and email wedding queries and securing bookings. Daily wedding & events administration Keep familiar with trends within the industry locally and abroad with view to enhancing our service. Please note, this role is based on-site fulltime at the Hotel. Candidates require current legal status to live and work in Ireland without restrictions. Position operates on 5/7 Day Rota including weekends. To apply please forward current CV in MS Word Format to Skills: Wedding Executive Events Executive Sales and Marketing Business Development Administration experience Wedding Fayre Bride & Groom Benefits: Meal Allowance / Canteen Parking Training Employee supports
Adventure Manager - Activity Centre in Galway An exciting opportunity has arisen for a dynamic and enthusiastic Adventure Manager to join Wildlands. This highly motivated individual will head the Adventure department for Wildlands. Responsibilities: Develop new systems and strategies to ensure safe, successful and profitable running of the Adventure Department. Responsible for the management, recruitment and monitoring of the Adventure team. Manage and oversee the Adventure team training, content, delivery standards and team development. Provide instruction in specialist areas relevant to the activities offered in Wildlands and keep your qualifications and skills up to date. Support adventure opportunities or adventure projects affiliated with Wildlands. Responsible for planning appropriate programmes of outdoor activities for guests. Ensure Adventure team members adhere to safety regulations, that equipment and facilities are safe and that guests are clearly and professionally instructed in safety procedures. Provide strategic direction and guidance to management to ensure optimal effectiveness of the department. Assess risk and act upon any issues arising from this assessment. Purchase, check, maintain and prepare activity equipment. Deal with the financial management of the department, such as projections, costing, invoicing. Ensure up to date records for incident and safety audits, maintenance logs, Adventure team records / training and PPE safety logs are kept. Create and foster relationships with key industry experts and organizations, including Failte Ireland and the Adventure Travel Trade Association ATTA. Required Education, Skills, and Qualifications Qualifications and experience in variety of outdoor activities including at least two full and relevant instructorships such as RCI, CWI or ERCA. Up to date First Aid qualification. Previous management role in a similar business / similar experience. Desirable 3rd level Qualification in a related subject such as business management, outdoor education, leadership, recreation or sports-related course. Skills Excellent leadership and management skills, with a willingness to lead by example. Teamworking skills and the ability to motivate and inspire others. Excellent written and oral communication skills and the ability to establish a rapport with a range of people. Proven track record in achieving labour cost KPIs and an aptitude for numbers. Ability to manage a budget. Project management skills - ability to handle time-sensitive projects and working to deadlines. Ideal candidate will have experience in the hospitality industry and / or adventure industry. Enthusiastic team player with excellent inter-personal skills. Decision-making skills and the ability to stay calm in difficult situations. Planning and organisational skills. Imaginative and innovative approach to work. Flexibility to meet business and customer needs. Our Client is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. This is a full-time position available on rostered basis, which includes weekends and evening shifts. Please note, we can only accept applications from persons who have the permission/ right to live and work without restriction in Ireland. Due to location applicants will need their own private transport For full details please forward current CV in Word Format to Richard with Reference details, view or call Richard at Skills: Budgets and Finance Guest Relations standards and service Leisure Club Management Health and Fitness Adventure and games Team building Benefits: Meal Allowance / Canteen Paid Holidays parking
We are currently recruiting an Accommodation Manager for a 3* Hotel in Limerick City. In this role you are responsible with your team in maintaining excellent standards of cleanliness in Guest bedrooms and public areas. Perfect role for an existing Accommodation Supervisor to take their first overall Department Management role. Responsibilities will include: To provide the guest, at all times, with the highest levels of safety, comfort, guest care and personal attention. Ensure that there are adequate staffing levels to meet the daily business. To support the team in a hands-on capacity as required in ensuring rooms and all public areas are cleaned and maintained to the defined standard. Coordinate the ordering of linen, chemicals and accommodation services supplies, Ensure that all supplies are used correctly, minimising waste within the department. Ensure all maintenance issues are recorded and addressed Ensures that employees are fully trained and certified in all statutory training. To delegate daily duties to all colleagues and ensure all work areas are covered. To supervise and check rooms ensuring standards are being maintained. The ideal candidate: 2+ years previous Supervisory experience in a similar 3/4* property Excellent communication, interpersonal and leadership skills Be flexible, adaptable, approachable and to lead your team by example Candidates require current legal status to live and work in Ireland without restrictions Contact Richard Lynch at CV in Word Format to Skills: Accommodation Manager Housekeeping Manager Standards and service
Sales and Marketing Manager opportunity, well-known 4* Hotel in Cork. The successful candidate will be responsible for the effective delivery of all aspects of Sales and Marketing in a fast-paced customer-focused environment and must have a proven track record in a similar role. Key Responsibilities: Developing, implementing, and monitoring annual sales and marketing plans for the hotel. Managing all aspects of sales and marketing activities, ensuring sales resources are used to maximize revenue channels. Assisting in budget planning process. Managing your own portfolio of existing accounts. Identify, target and secure new business in all areas including rooms, Spa, meetings, and events. Assist with the proactive promotion of all food and beverage outlets. Achieve weekly and monthly sales targets for existing and new business accounts in agreed market segments. Assist with the organisation and operation of in-house events. Creating a profile for the Hotel in the appropriate local, national, and international markets. Setting corporate negotiated rates for individual companies as agreed within the sales budget. Manage and undertake local, regional, and national activities including trade shows, networking events, wedding fairs, presentations, sales missions etc... Achieve set revenue targets for existing and new business accounts in agreed market segments. Assist with identifying public relations opportunities for the Company and actioning as appropriate direct with media / organisation or through appointed Public Relations Company. Manage agreed Marketing spends and logging return on investment, on an annual basis, ensuring no overspends. Monitor results with senior team and adjust activities to ensure that objectives and activities are achieved. Lead, guide and mentor your team Excellent benefits package with the role including but not limited to: Free on-site parking. Own car and full driving Licence is required Please note, we can only accept applications from persons who are currently eligible to live and work without restriction in Republic of Ireland. For full details please contact Richard at ... CV to Skills: Guest Relations meetings and Events Standards and service Sales and Marketing Market segmentation Budgets and targets Planning and strategy Benefits: Clothing Allowance Meal Allowance / Canteen Paid Holidays Parking
General Manager required for prominent GastroPub in Co Sligo . The role will require the effective and efficient management of all Food, Beverage and Events business at the property, coordinating the team and the day to day operations in the premises. Requirements Experience in managing busy volume, Gastro Bar and quality Food service operation Candidates need experience managing busy FOH team and excellent Kitchen brigade. Must display effective, dynamic leadership and team management abilities Reliable, committed, motivated and above all professional person required. Must display strong attention to detail and be very standards and service driven Proven experience in coaching, training , mentoring your team, job chats etc A positive attitude, a can do approach, friendly and outgoing personality 3 years minimum General Management experience needed, ideally in a quality Gastropub locally, working closely with experienced Head Chef to build excellent food reputation. Work Permit is not available for this role, full legal status to work in Ireland is required. Fluent English and excellent IT and admin skills required Responsibilities Manage daily operations and coordinating all areas of the GastroBar/ Restaurant premises Manage, Lead, mentor and guide the team as required Ensure the highest standards of cleanliness and hygiene prevail Manage your premises effectively, coordinating Security, Health and Safety etc Full responsibility for managing Tills, cash, pricing, Sales, promotions, special events, stock control, Rostering, achieving monthly margins etc, etc Observe all shift and opening / closing procedures adhering to all EHO guidelines Provide leadership for the business and facilitate a friendly and welcoming atmosphere for all, team and guests For more details please forward current CV in Word Format to Richard with Reference details, view or call Richard at Skills: Pub Management Food and Beverage Management Human Resources Sales & Marketing Hygiene and HACCP standards and service Guest Relations
Senior Chef / Sous Chef opportunity - leading Hospital in Cork As Senior Chef you are responsible to Executive Chef for all aspects of managing the kitchen areas and personnel, ensuring the quality preparation of all menu items to the highest standards With Exec Chef, co-ordinate roster scheduling, labour costs, assists with recruitment and oversees staff productivity and performance Hands on and enjoys working in a fast paced environment and ability to control service from the front to ensure maximum results during peak periods Passionate and creative, assisting with developing and implementing new menu ideas for special requirements, new Menus for Restaurant Ability to prioritise, organise and delegate work assignments and to oversee staff performance with prompt follow up where required To promote positive work relationships with suppliers, service personnel and other departments Work with Exec Chef to ensure that HACCP is implemented and documented efficiently, all statutory requirements are met ensuring that all standards are maintained, reduce food and energy wastage in the Kitchens To help develop a team spirit amongst all the kitchen staff - Chefs and stewarding team to maintain a cohesive team. Ability to operate and maintain all kitchen equipment and issue request for repairs promptly when required Oversee and assist in directing on-boarding and training of new hires and maintain an on-going training program for existing staff 3 +years experience in a similar role and property in Ireland is preferred, applicants require ongoing experience in a very large volume production and service kitchen We will also consider current Commercial Catering Kitchen, 4* Hotel Sous Chef or Senior Sous Chef who has experience managing a similar volume Kitchen Property is open all year and Client is an equal opportunities employer, role is available immediately - current legal status to live in Ireland is required, interviews will be in person at the premises Please note there is no Accommodation option available with this role For full details on this exciting new opportunity please contact Richard at to apply please forward current CV in WORD format to for consultation Skills: Standards and service Kitchen Management Bistro Restaurant HACCP Sous Chef Patient care Dietry needs Benefits: Meal Allowance / Canteen Paid holidays
Director of Sales & Marketing 5* Resort Cork We are delighted to present a wonderful opportunity to represent our Clients stunning 5-star Resort as Director of Sales and Marketing . Joining an award-winning, enthusiastic Executive team, the successful candidate will lead a passionate, experienced sales and marketing team to achieve and surpass budgets. Roles and Responsibilities To create lucrative sales targets and networks business relations to corporate client. Develop and maintain a contact and customer database covering various market segments. Prepare sales proposals to clients Develop and promote product image and awareness by direct mail campaigns and attendance of key travel and tourism tradeshows. Establish an effective sales call cycle for key customers, partners and contacts. Observe the market, identify trends and monitor the main competitors. Based on information create sales targets depending on the tide of events. Manages key accounts and oversees the accounts management in all activities for the Resort. To communicate effective with all relevant parties and effectively lead your department in a structured and organised manner, liaising regularly with the COO. Assist in creating annual revenue budgets and developing annual marketing plans and Generate top-line revenue to exceed budget goals. To work in conjunction with the Revenue Department/Hotel Management/Reception/Front Office in relation to sales action plans, promotional events, brochure production and distribution in order to generate sales/revenue growth. Requirements Minimum 3 years management experience in a similar role in a 4/5* Property. Third level qualification in relevant field Excellent organisational, financial and strategic business development skills Proven track record in Corporate, Leisure and Event Sales in the Irish market Candidates require current legal status to live and work in Ireland Flexibility to work varied hours and travel as required for business needs. Candidates need Full Driving License and their own transport For further details please contact Richard Lynch at . To apply for this role please forward current Resume in MS Format to Skills: Budgets and Finance Guest Relations standards and service Hotel Sales New Business Development marketing Director Benefits: Meal Allowance / Canteen Paid Holidays parking
