Work Pattern: Office Based (5 days onsite) Company Description Radius is an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The main focus of this exciting and challenging role is to make outbound calls to both new and existing customers, in order to qualify them as a sales lead for our insurance specialists. This position will require working closely with both our Insurance Sales Teams to ensure the accurate and effective quality of sales leads. We would love to welcome you to our Dundalk office, working hours of Monday-Thursday 8:30am – 5:00pm & Friday 8.30am-4.30pm. Your responsibilities day to day will be… Make outbound calls to potential customers to connect them with/schedule appointments for the sales teams Referring leads to other Radius divisions Achieve daily, weekly and monthly appointment and pipeline targets Follow up with potential customers in a timely manner Have a positive attitude toward customers in all interactions and establish a positive rapport Qualifications Proven experience in lead generation, telemarketing, sales, or business development. Excellent verbal and written communication skills. Strong interpersonal skills and ability to build rapport quickly. Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead generation tools. Organized, self-motivated, and goal oriented. Basic understanding of marketing principles and sales funnels. Ability to handle rejection and maintain a positive attitude. What do we expect of you? Good communication skills and telephone manner, independent worker Strong aptitude for IT as we use a variety of programmes Experience in outbound sales in a call centre environment is desirable Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively along with bonus potential and a good range of core benefits If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr
A growing global business based in Dundalk, Ireland, is seeking a motivated individual for an outbound sales role focused on lead generation. The ideal candidate will be responsible for making calls to potential customers, working closely with the sales teams to schedule appointments, and achieving sales targets. Strong communication skills, CRM proficiency, and the ability to build rapport are essential. This is an office-based position with a supportive and inclusive culture, offering competitive compensation and benefits. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Company Description Heard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role of Fuel Transition Account Manager is important to us. You will be responsible for managing and developing robust relationships with DCI’s Electric Vehicle customers, whilst supporting other portfolios and identifying opportunities for transition and growth of Electric Vehicles. We would love to welcome you to our Galway office, working hours of Monday-Friday 8:30am – 5:00pm. Your responsibilities day to day will be… Developing and driving the account management strategic plan demonstrating customer growth and profitability Developing customer relationships to support increases in Electric Vehicle fleet, growing EV usage and the number of EV eligible cards and products offered Being the company’s key representative for our Electric Vehicle customers Recognising and developing customer loyalty by introducing the product suite Radius has to offer Identifying and adapting communication and engagement methods to fit the needs of your customers Working as part of a wider team to support the company’s strategic plans and objectives Supporting other portfolios when required with the same level of excellence given to your own customers. Qualifications Previous experience working within an account management environment Ability to develop and execute strategic plans that drive increased EV charging volume (kWh growth) Good knowledge of Microsoft Office Products Previous experience or knowledge of Electric Vehicles sector, preferred but not essential Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr
Full-time Department: Customer Service & Operations Work Pattern: Office Based (5 days onsite) Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role of Provisioning Service Delivery Co-Ordinator is really important to us. The focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution. Project management of customer orders (Broadband/Leased Line/Hosted), including providing detailed updates to customers via telephone and email. Ensuring all orders are kept fully updated with accurate notes on our CRM system. Accurate and timely processing of customer orders in line with our own SLAs and customer requirements. Efficiently monitor and self-manage work flows internally and with third parties. Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolve. Build and maintain strong relationships with internal and external stakeholders to support team objective and act as main point of liaison of our non-mobile orders Identify opportunities for process improvement, automation, and operational efficiency. Work with stakeholders to create, update and oversee processes and workflows for existing provisioning processes and implement timely updates as changes occur. Maintain key information and data points for order tracking and updates Qualifications Good organisation and ability to multitask in a fast moving environment. Demonstratea strong customer service ethic with proficiency in both phone & email based communication with customers and suppliers. Strong attention to detail and consistent accuracy. Good knowledge of Microsoft Office Products. An ability to demonstrate initiative in problem solving An ability to work individually and towards monthly departments performance targets. Previous Telecoms experience is preferred, however full training will be provided. Additional Information 25 days holiday + bank holidays Annual salary review Pension plan Life assurance Employee assistance programme 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum Time off for fertility treatment and in the event of pregnancy loss ‘Cycle to work’ scheme If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr
A leading global business is seeking a Fuel Transition Account Manager based in Galway, Ireland. This role involves managing relationships with Electric Vehicle customers to drive growth and support EV initiatives. The ideal candidate will have experience in account management and a strategic mindset towards increasing EV charging volume. The position offers competitive compensation and benefits within a fast-growing and innovative work environment. #J-18808-Ljbffr
A technology solutions company in Dublin is looking for a Desk-Based Account Manager. In this role, you will manage a portfolio of B2B customers using Telecomms products, focusing on nurturing relationships and maximizing customer satisfaction. You will be responsible for improving retention and identifying growth opportunities through exceptional service. The ideal candidate should have over 2 years of experience in account management and strong communication skills. Competitive salary between EUR 35,000 - EUR 45,000 annually, along with additional bonuses. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Compensation: EUR 35,000 - EUR 45,000 - yearly Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description As a Desk-Based Account Manager, you will be responsible for managing and growing a portfolio of B2B customers using our Telecomms products which include Hosted telephony, SIP, Fixed Voice Services, Dedicated Broadbad and Managed Services . You’ll focus on nurturing long-term relationships, improving retention, and identifying growth opportunities within your accounts through exceptional service and trusted consultation. Your role is to be the primary point of contact for your customers, ensuring their satisfaction, supporting product usage, and maximizing the value they gain from our solutions. Your responsibilities day to day will be… Own a portfolio of existing high profile customers and serve as their main point of contact. Build strong, trust-based relationships through regular check-ins and performance reviews. Act as the customer advocate within the business, ensuring timely resolution of queries or issues. Support customers in maximizing the use of their Telecomms solutions. Monitor account health using CRM and reporting tools to proactively prevent churn. Conduct account reviews to align solution usage with business objectives. Identify and action opportunities for cross-sell and upsell within your account base. Work closely with the sales and marketing teams to introduce new features and services. Maintain accurate and up-to-date customer information and interactions within Salesforce CRM. Use reporting tools and dashboards to track account performance, renewal dates, and usage trends. Collaborate with Technical Support, Operations, and Finance to ensure seamless customer service. Share customer insights to help shape future product development and service offerings. Provide feedback on processes and customer pain points to enhance the customer journey. Engage in regular training and development to stay current on our evolving product suite. Qualifications 2+ years’ experience in B2B account management or customer success roles. Background in Telecomms products is desirable. Strong relationship management and problem-solving skills. Excellent communication and interpersonal skills, able to influence stakeholders. Experience with CRM systems (preferably Salesforce) and Microsoft Office suite. Proactive, customer-first mindset with attention to detail and commercial awareness. Organised and capable of managing a high volume of customer interactions effectively. Additional Information A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. Retail Discounts Health and Wellbeing support services Base salary 35-45k EUR per annum depending on experience plus bonus for retention If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Compensation: EUR 28,800 - EUR 28,800 - yearly Company Description Radius has been a leading provider of fuel cards in Ireland for 30 years through our DCI network, which we own and operate, working with our partners to offer full geographical site coverage across Ireland. Job Description Responsibilities of an SME Account Manager include: Managing and corresponding with a portfolio of 400-500 accounts Supporting customers wit any issues or queries they are having re their account Cross selling and promoting other various Radius products Working towards and meeting KPI targets set. Develop and Drive Strategic Plans : Create and implement account management strategies to foster customer growth and profitability. Customer Representation : Serve as the primary representative for over 400 customers, ensuring their needs are met and exceeded. Enhance Customer Loyalty : Introduce and promote the full suite of Radius products to build strong, lasting customer relationships. Tailored Communication : Adapt communication and engagement methods to suit the unique needs of each customer. Collaborative Teamwork : Work collaboratively with the wider team to support the company's strategic goals and objectives. Portfolio Support : Provide exceptional support to other portfolios as needed, maintaining the same level of excellence. Qualifications Account Management Experience : Previous experience in an account management or sales role. Exceptional Communication Skills : Ability to communicate effectively and build rapport with diverse customers. Strategic Thinking : Proven ability to think strategically and plan effectively. Negotiation Expertise : Strong negotiation skills to manage and enhance customer relationships. Technical Proficiency : Good knowledge of Microsoft Office Products. Additional Information If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr
A dynamic telecom solutions provider in Dublin is seeking a Provisioning Service Delivery Co-Ordinator. In this full-time office-based role, you will manage customer order provisioning for services like Broadband and IP Phones. The ideal candidate should have excellent organisational skills, a strong customer service ethic, and attention to detail. Experience in telecom is preferable, with comprehensive training provided. This role offers 25 days holiday, pension, life assurance, and other benefits. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Company Description We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses. Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel about 25 miles south of Manchester. Forward the clock to the present day, Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees! Job Description We would love to welcome you to our Galway location for the days you are in the office. Your responsibilities day to day will be… You will be responsible for building long-term relationships with our existing customer base and be a main point of contact for the length of their relationship with the company. Achieve sales objectives through the development and the maintenance of the customers and prospects entrusted to you. Drive upsell campaigns letting customers take fuller advantage from Radius Telematics product/service catalogue whilst creating longer and stronger contractual relationships. Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable. Oversee customer growth, training, and development of best practices to continually drive business value and return on the customer’s investment. Increase customer retention and adoption rates by conducting regular check-in calls. Serve as customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business. Collaborate with sales team to reach prospective clients and promote new products and features Qualifications Self-motivated, capable of working on own initiative. Proactive team player with innovative ideas to inspire client loyalty and adoption. Strong interpersonal skills and experience initiating and building positive relationships. Strong organizational and time management skills with the ability to manage multiple projects simultaneously. Ability to function in an extremely high volume, forever evolving new business environment while always maintaining a smile and positive disposition What skills will help you to succeed in this role? A strong customer care focus. • Self-motivated, capable of working on own initiative. Self-motivated with excellent time management and interpersonal skills. Passionate about your work with a high attention to detail. Previous experience in a Customer Account Manager role in outbound sales, or similar. Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one A commitment to building a working environment that values inclusivity, innovation, agility, and drive. An accessible and approachable Senior Management team And of course, you will be compensated competitively along with bonus potential and a good range of core benefits. Radius Payment Solutions has an in-house recruitment team who are dedicated to sourcing candidates directly and as such we do not accept speculative CV's from agencies. We do have a preferred list of suppliers who we ask to support us on roles where necessary. We do not pay agency fees where speculative and unsolicited CV's are submitted to the business, whether that is to hiring managers or to the Recruitment team. The only way we accept CV's is through our recruitment portal under instruction from the Radius Payment Solutions Recruitment Team. If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Job Location #J-18808-Ljbffr
