A leading vehicle technology company seeks an experienced Key Account Manager in Galway, Ireland. The role involves managing strategic client relationships, driving revenue growth, and ensuring exceptional service delivery. Candidates should have a B2B account management background, strong negotiation skills, and be proficient in CRM software. This position offers competitive compensation along with a range of benefits and opportunities for professional growth in a supportive work culture. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Company Description Radius Telematics is a leader in connected vehicle technology, providing one of the widest ranges of telematics solutions – from simple asset tracking to advanced vehicle diagnostics, dash cams, and powerful fleet management platforms. As an organisation, Radius blends global expertise with local support, serving more than 650,000 connected vehicles and assets across five continents . We help businesses of all sizes unlock better fleet visibility, improve efficiency, enhance driver safety, and reduce costs. Our Telematics team in Ireland is equally proud of the strength of its internal culture. Our most recent Employee Engagement Survey (2025) reported an overall engagement score of 82% , rated Excellent. Key highlights included: Reward & Recognition – 80% (Excellent) These results reflect a workplace where people feel valued, supported, empowered, and proud of the work they do — the Key Account Manager for Galway will play a crucial role in continuing to build that culture. Job Description We are seeking an experienced and professional Key Account Manager to join our organisation in Galway, Ireland. In this permanent position, you will be responsible for managing and nurturing our most strategic client relationships, driving revenue growth, and ensuring exceptional service delivery. The successful candidate will demonstrate strong business acumen, decisive leadership, and a genuine commitment to customer success. You will work collaboratively across departments to develop tailored solutions that meet our key accounts' evolving needs and contribute significantly to our organisation's growth trajectory. Develop and execute comprehensive account strategies for assigned key clients, identifying opportunities for revenue expansion and long-term partnership growth • Build and maintain strong, professional relationships with senior stakeholders and decision-makers at key accounts through regular communication and strategic engagement • Analyse client needs, market trends, and competitive landscape to provide customised solutions and recommendations that drive client satisfaction and retention Manage the full account lifecycle, including contract negotiations, pricing discussions, and service level agreements, whilst maintaining profitability • Collaborate with internal teams including sales, operations, and product development to ensure seamless service delivery and resolve client issues promptly • Prepare and present regular account reviews, forecasts, and performance reports to senior management, demonstrating clear understanding of account health and growth potential • Identify and pursue cross-selling and upselling opportunities within existing accounts, contributing to revenue targets and business objectives Serve as the primary point of contact for key accounts, ensuring their concerns are addressed with professionalism and urgency • Monitor account performance against agreed KPIs and implement corrective actions where necessary to maintain service excellence • Participate in industry events, client meetings, and networking opportunities to strengthen relationships and identify new business prospects Qualifications Required: Minimum 2–5 years of proven account management or key account management experience in a B2B environment. Demonstrated track record of successfully managing strategic client relationships and achieving revenue targets. Strong negotiation and communication skills, with the ability to influence and persuade at all organisational levels. Proficiency in Customer Relationship Management (CRM) software and Microsoft Office applications, particularly Excel. Excellent analytical and problem-solving abilities, with strong attention to detail Proven people skills and ability to work collaboratively across cross‑functional teams Self‑motivated, organised individual with strong time‑keeping and ability to manage multiple priorities simultaneously Professional demeanour with a customer‑focused mindset and commitment to service excellence Desirable: Experience in strategic account planning and sales forecasting methodologies. Knowledge of sales processes and business development best practices. Advanced proficiency in data analysis and modelling. Experience with project management tools and techniques. Strong presentation skills and experience presenting to senior stakeholders. Familiarity with specific industry sectors relevant to our business. Background in account induction and onboarding processes. Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers A fast‑growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one A commitment to building a working environment that values inclusivity, innovation, agility, and drive. An accessible and approachable Senior Management team And of course, you will be compensated competitively along with bonus potential and a good range of core benefits. Radius has an in‑house recruitment team who are dedicated to sourcing candidates directly and as such we do not accept speculative CV's from agencies. We do have a preferred list of suppliers who we ask to support us on roles where necessary. We do not pay agency fees where speculative and unsolicited CV's are submitted to the business, whether that is to hiring managers or to the Recruitment team. The only way we accept CV's is through our recruitment portal under instruction from the Radius Recruitment Team. If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr
A global business in Galway is seeking a Collections Advisor to manage customer accounts and recover outstanding debts. Candidates should possess excellent communication skills and a customer-centric approach. Responsibilities include negotiating payments, handling queries, and ensuring compliance with policies. The ideal candidate will have at least a year of relevant experience and demonstrate empathy and problem-solving abilities. The role offers a full-time office-based position in a supportive working environment. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Company Description Heard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role oftheFuel TransitionAccount Managerisimportantto us. You willbe responsible formanaging and developing robust relationships withDCI’sElectric Vehicle customers, whilst supportingothersportfoliosandidentifyingopportunities for transition and growth of Electric Vehicles. We would love to welcome you to ourGalwayoffice, working hours of Monday-Friday 8:30am – 5:00pm. Your responsibilities day to day will be… Developing and driving the account management strategic plan demonstratingcustomer growth and profitability Developing customer relationships to support increases in Electric Vehicle fleet, growing EV usage and the number of EV eligible cards and products offered Being thecompany’s key representative forour Electric Vehicle customers Recognising and developingcustomer loyalty by introducing theproductsuiteRadius has to offer Identifyingand adapting communication and engagement methods to fit the needs of your customers Workingas part of a wider team to support the company’s strategic plans and objectives Supportingotherportfolio’swhenrequiredwith the same level ofexcellencegiven to your own customers. Qualifications Previousexperience working within an account management environment Ability to develop and execute strategic plans that drive increased EV charging volume (kWh growth) Good knowledge of Microsoft Office Products Previousexperienceor knowledgeofElectric Vehicles sector, preferred but not essential Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Job Location #J-18808-Ljbffr
A technology solutions company in Galway seeks a Customer Account Manager to build and maintain relationships with clients. This role emphasizes achieving sales objectives and driving upsell campaigns while fostering customer loyalty. Ideal candidates will demonstrate strong interpersonal and organizational skills with a focus on customer care and self-motivation. A friendly culture and competitive compensation, including bonuses and benefits, await you in this fast-growing and innovative organization. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Company Description Who are we? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best‑in‑class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. We would love to welcome you to our Galway office, working hours of Monday‑Friday, 8:30 am – 5:00 pm. Job Description As a Collections Advisor you will play a key role in supporting our collections team by managing customer accounts and recovering outstanding debts. This position requires a customer‑focused professional with excellent communication skills, who can handle customer queries with empathy while working towards company objectives. The ideal candidate will have experience in collections or customer service, a strong problem‑solving approach, and a passion for delivering high‑quality service. Some of your daily responsibilities: Manage a portfolio of customer accounts, making outbound calls and responding to inbound inquiries to collect on outstanding balances. Negotiate payment arrangements and schedules that balance customer needs with company objectives. Handle customer queries professionally, providing accurate information and guidance regarding account status and payment options. Maintain detailed records of all communications and actions taken on customer accounts. Escalate complex cases or at‑risk accounts to the Senior Collections Advisor or Collections Supervisor/Manager as needed. Ensure compliance with company policies and regulatory requirements during all collections activities. Identify opportunities to improve customer satisfaction while maximizing collections performance. Support the team by participating in training sessions and sharing best practices. Meet individual and team performance targets, contributing to the overall success of the collections team. Qualifications What do we expect of you? Minimum of 1 year of experience in collections, customer service, or a related field. A positive, customer‑focused approach with a high level of empathy and patience with the ability to handle challenging conversations tactfully and professionally. Proactive and adaptable, with a willingness and ability to learn, adapt and improve. High level of integrity and commitment to ethical standards. Basic knowledge of collections processes, and relevant regulatory requirements is a plus. Additional Information Healthcare services via Irish Life Life assurance Employee assistance programme 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum Free on‑site breakfast provided each morning If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Job Location Use Scan QR Code in WeChat and click ··· to share. #J-18808-Ljbffr
A global business leader in Galway is seeking a Collections Advisor to support the collections team by managing customer accounts and recovering outstanding debts. This role requires a customer-focused professional with excellent communication skills. The ideal candidate should have at least one year of experience in collections or customer service, strong problem-solving skills, and a commitment to delivering high-quality service. Benefits include healthcare services and a wellness programme. #J-18808-Ljbffr
A global business services provider is looking for a Revenue Assurance Analyst based in Dublin, Ireland. This role will ensure the accuracy of billing and revenue across telecom and managed services. Candidates should have experience in revenue assurance and strong analytical skills, particularly with Excel. The position offers a competitive salary, pension contributions, and potential career progression. Occasional travel may be required for on-site support at remote locations. #J-18808-Ljbffr
Work Pattern: Office Based (5 days onsite) Company Description Who are we? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. We would love to welcome you to our Galway office, working hours of Monday-Friday, 8:30 am – 5:00 pm. Job Description As a Collections Advisor you will play a key role in supporting our collections team by managing customer accounts and recovering outstanding debts. This position requires a customer-focused professional with excellent communication skills, who can handle customer queries with empathy while working towards company objectives. The ideal candidate will have experience in collections or customer service, a strong problem‑solving approach, and a passion for delivering high-quality service. Some of your daily responsibilities: Manage a portfolio of customer accounts, making outbound calls and responding to inbound inquiries to collect on outstanding balances. Negotiate payment arrangements and schedules that balance customer needs with company objectives. Handle customer queries professionally, providing accurate information and guidance regarding account status and payment options. Maintain detailed records of all communications and actions taken on customer accounts. Escalate complex cases or at‑risk accounts to the Senior Collections Advisor or Collections Supervisor/Manager as needed. Ensure compliance with company policies and regulatory requirements during all collections activities. Identify opportunities to improve customer satisfaction while maximizing collections performance. Support the team by participating in training sessions and sharing best practices. Meet individual and team performance targets, contributing to the overall success of the collections team. Qualifications What do we expect of you? Minimum of 1 year of experience in collections, customer service, or a related field. A positive, customer-focused approach with a high level of empathy and patience with the ability to handle challenging conversations tactfully and professionally. Proactive and adaptable, with a willingness and ability to learn, adapt and improve. High level of integrity and commitment to ethical standards. Basic knowledge of collections processes, and relevant regulatory requirements is a plus. Additional Information Healthcare services via Irish Life Life assurance Employee assistance programme 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum Free on‑site breakfast provided each morning If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Job Location #J-18808-Ljbffr
A forward-thinking global business is seeking an Account Manager to manage and grow relationships with Electric Vehicle customers in Galway. This role focuses on developing strategic plans, increasing Electric Vehicle fleet usage, and enhancing customer loyalty. Ideal candidates will have experience in account management and a working knowledge of the Electric Vehicles sector. Competitive compensation along with a range of benefits is offered, along with a supportive work environment that values inclusivity and innovation. #J-18808-Ljbffr
