12 Hour Sales Advisor Weekday and weekend availability essential. Job Type: Part-time Expected hours: No less than 12 per week Benefits: Employee discount On-site parking Schedule: Day shift Holidays Monday to Friday Weekend availability Experience: Sales: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person Reference ID: Sales Advisor - Part time #J-18808-Ljbffr
Job Title: Sales Assistant Reports to: Store/Concession Management Team Job Purpose: To support the Store/Concession Management team in all areas of the daily operation of the store/concession by providing the highest standards of customer service to maximise sales. Responsibilities: Personal: Portray a smart, clean and tidy appearance in accordance with the Company’s dress guidelines at all times. Be punctual and maintain a high standard of attendance. Complete and pass product knowledge training. Actively ensure that a high level of team spirit is maintained. Customer Service: Offer a high standard of customer service to every customer using 5 non-negotiable sale standards. Use product knowledge to assist customers, offer add-ons and convert the sale. Communicate politely and friendly, and smile towards every customer. Effectively communicate the Company’s refund policy. Work to meet customers’ needs selling complete outfits whenever possible. Deal with customer complaints in a professional manner. Apply the above standards to all phone inquiries. Stock: Handle and process stock effectively following Company guidelines. Merchandise and display stock in accordance with Company Visual Merchandising guidelines. Ensure that all stock deliveries are accurately checked and any discrepancies reported to the Management team. Possess a high standard of product knowledge and be aware of best sellers. Effective implementation of promotions, reductions, bulletin instructions and all stock processes. Assist with quarterly stock takes. Security: Be extremely vigilant and security conscious throughout the store. Be aware of all cash security procedures. Follow all procedures relating to both internal and external theft. Training: Be proactive about keeping up to date with the Company policies and procedures. Set and achieve goals during each review period. Take advantage of the training opportunities that are offered to develop your retail skills. Store Systems: Ensure that all transactions are accurately entered through the till (if appropriate). Ensure handling methods of payment are accurate. Carry out cash administration duties in an efficient, accurate and friendly manner. Follow cash administration procedure at all times. Legal Compliance/Safety & Maintenance: Maintain safe working conditions for employees and customers. Follow Health & Safety, Fire and Manual Handling Company policies at all times. Additional Duties: Any other duties as instructed by Store/Concession Manager. Skills & Experience: Flexibility towards working hours. Experience of working within a customer service environment. Excellent people skills with the ability to deal with a wide variety of customers. Working knowledge of retail-based EPOS systems within a busy retail environment. Relevant product knowledge desirable. Accuracy and attention to detail. Effective communication skills. Self-motivated. Ability to work in a team environment. Job Types: Part-time, Fixed term Expected hours: 16 per week Benefits: Employee discount Flexitime On-site parking Store discount Schedule: Monday to Friday Weekend availability Work Location: In person Reference ID: Sales Assistant #J-18808-Ljbffr
