A leading IT management software provider is seeking a results-driven Software Inside Sales Rep to sell Data Operations and Data Intelligence solutions targeting the German market. Responsibilities include developing sales strategies, managing client relationships, and achieving sales targets. Candidates must have proven sales experience, strong communication skills, and be fluent in English and German. This remote position may involve travel to the Cork office. The company offers competitive pay, comprehensive benefits, and professional growth opportunities. #J-18808-Ljbffr
A leading software development company in Cork is seeking a Strategic Customer Success Manager to enhance customer value and engagement. You will manage key accounts, guide customers through their success journey, and facilitate communication with internal teams. The ideal candidate will possess substantial experience in customer success and technical account management, along with fluency in English and French. This full-time role offers the opportunity to impact customer satisfaction and retention significantly. #J-18808-Ljbffr
Customer Success Manager - Strategic - French Territory Join to apply for the Customer Success Manager - Strategic - French Territory role at Quest Software Overview Quest Software has a two‑pronged mission focused on helping organizations manage and secure their Microsoft environments and leverage their data effectively. First, Quest aims to be the leading partner for modernizing, protecting, and securing hybrid Active Directory, Entra ID, and Microsoft 365 environments. They provide critical solutions for cybersecurity resilience, risk management, disaster recovery, and migration. This helps global organizations pursue digital transformation in the cloud while still safeguarding their on‑premise Active Directory investments. Second, Quest is dedicated to helping customers unlock value from all their data through AI and data solutions. Their goal is to de‑risk AI adoption and maximize data return on investment by offering integrated capabilities across the data management lifecycle, including metadata management, data operations, and infrastructure solutions. This empowers data and IT leadership to accelerate their data and AI initiatives. Responsibilities The Customer Success Organization focuses on our most strategic customers. As a Strategic Customer Success Manager at Quest, you'll play a pivotal role in ensuring these customers realize maximum value from their investments through comprehensive adoption and value engagements. The CSM will manage a portfolio of accounts and lead engagement throughout the customer lifecycle—from deployment and adoption through value realization and renewal—ensuring satisfaction and long‑term success. You’ll leverage your expertise to guide customers through their journey, maintain consistent engagement, and ensure they achieve their goals and derive measurable value from Quest solutions. You’ll also surface Customer Success Qualified Leads (CSQLs) and coordinate with Account Management for follow‑up. CSMs support renewal contracting processes and are expected to stay informed on Quest’s evolving product portfolio, demonstrating the ability to quickly learn and communicate the value of new offerings. Above all, this role is accountable for retention—sustaining business growth and profitability by maximizing value, driving usage and adoption, supporting services, and reducing churn. Qualifications Owns the customer relationship of a global or large‑scale strategic account and actively manages the stakeholder relationship at all levels (i.e., executive, management, technical leaders) including strategic roadmap discussions. Develops and nurtures relationships and adjusts value and adoption messaging according to the levels and interests of customer stakeholders. Coaches peers on strategic approaches, provides mentorship for Enterprise CSMs to help them grow their knowledge and provide premium customer experience. Identifies and creates solutions to address Customer Success needs, improve effectiveness and efficiency, and delivers or exceeds key customer metrics. Develops and maintains strategic Success Plans that align to value milestones and customer‑defined business outcomes. Partners with the customer to build a joint plan for success, maintaining a detailed understanding of the customer’s business to achieve high levels of customer satisfaction, engagement, and adoption of Quest technologies. Monitors customer analytics and KPIs to reinforce the value of the customer solution, identify areas to improve customer experience, and optimize the solution. Facilitates Executive Business Reviews (EBRs) in collaboration with Account Management, using the Success Plan and business case to demonstrate impact, value delivered, and opportunities for growth. Delivers an outstanding customer experience to support our brand promise of delivering superior outcomes and to support and identify cross‑sell and upsell of services and products. Actively monitors customer engagement signals and sentiment; logs risks and opportunities in CRM and triggers internal playbooks where applicable. Supports collaboration across Sales, Support, Product, Renewals, and Professional Services to ensure continuity and strategic alignment. Acts as an escalation point for high‑impact customer issues when necessary, ensuring appropriate teams within Quest are engaged for quick resolution. Works within the wider CSM team to implement scalable programs and process improvements to drive efficiency of internal customer success processes and improve customer experience. What We’re Looking For Minimum of 6 years of experience in customer success, technical account management, sales engineering, or similar role responsible for driving customer success and product/service adoption. Minimum of 6 years of experience in customer management within platform management and security solutions, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels. Ability to translate business requirements into business value, and work with sales and marketing to promote value‑driven solutions. Ability to manage executive relationships and discussions (VP/CxO). Skilled in bringing in a SAE/AE/ISR to see through upsell opportunities, whilst maintaining executive overlay and ensuring a positive customer experience. Strong knowledge of Customer Success best practices, with experience in defining process and providing enablement programs to promote adoption in CS and across the company. Excellent organizational skills and ability to establish milestones and keep success plans on task. Adept at handling internal and external escalations. Exceptional ability to communicate and foster positive business relationships, and comfortable facilitating change and being accountable for driving success with customers. Experience in leading, adopting and driving change internally or externally. Experience in identifying, translating and prioritizing customer issues and needs into business or solution requirements. Demonstrated success as a trusted advisor to senior executives in large organizations and ability to build success plans. An understanding of how organizations measure value realization and drive revenue. Experience in recurring revenue sales models and renewal processes is an advantage. Fluency in English and French. What Will Make You Stand Out Experience in transformational Customer Success projects or experience where products shift from On‑Premise to SaaS. Previous Customer Success experience in a company with B2B Software. Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health, success plans, and engagement tracking. Experience with AI prompting and leveraging AI tools to streamline processes. Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on‑prem to in‑cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We’re not the company that makes big promises. We’re the company that fulfills them. We’re Quest: Where Next Meets Now. Legal Notice Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Posting Disclaimers Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third‑party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general. Seniority level Associate Employment type Full‑time Job function Other Industry Software Development Referrals increase your chances of interviewing at Quest Software by 2x. Get notified about new Customer Success Manager jobs in Cork, County Cork, Ireland . #J-18808-Ljbffr
Software Inside Sales Representative (French Territory) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview Quest is an award‑winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. Position We are seeking a results‑driven Software Inside Sales Rep to focus on selling our Data Operations and Data Intelligence solutions covering France. In this role, you will be responsible for new business through the channel within the existing customer base as well as winning business with new logos. You will serve as the primary liaison between Quest Software focused on Commercial accounts under circa 1 billion revenue. Responsibilities Identify and pursue opportunities to expand the use of Quest’s Data Operations and Data Intelligence solutions within the French markets. Create and execute a territory plan, including targeted account plans and strategic action plans. Develop the region quickly using past experiences and networks. Manage complex sales involving large companies and multiple products across business units with accurate forecasting. Client Relationship Management Develop and maintain strong, long‑term relationships with key stakeholders within your accounts to ensure cross‑sell opportunities, and across the partner landscape. Through consultative selling, understand customers’ business goals, data challenges, and IT infrastructure to develop tailored strategies. Develop and maintain relationships with local partners to define strategic action plans. Availability to travel when needed to customers, partners, marketing, and team events. Sales Execution & Performance Achieve or exceed assigned annual sales targets and strategic account objectives (company goal is AOP + 20%) through channel first strategy. Schedule between 15–20 meetings per week. Find, develop, and close sales opportunities through a structured sales process. Lead the sales process and utilize all available resources including inside sales, technical pre‑sales, and marketing. Market Insight & Reporting Analyze market and industry trends to identify potential growth opportunities. Monitor account performance metrics and prepare regular reports on account development. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Qualifications Proven experience as a Sales Representative in the data management, software, or IT industry. Strong communication, presentation, negotiation, and interpersonal skills. Proficiency in CRM software and account management systems. Strong channel management experience. Fluent in English and French. Preferences Bachelor’s degree in business administration, Marketing, Computer Science, or a related field. Company Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90 % of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Why Quest At Quest, Your Work Makes An Impact. You’ll Help Organizations Get AI‑ready While Building Your Career With a Global Team Of Innovators. We Offer Competitive pay, annual bonuses, and top‑performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. Come join us. For more information, visit Quest Careers | Innovate. Collaborate. Grow. #J-18808-Ljbffr
Software Sales Account Manager - French Territory Join to apply for the Software Sales Account Manager - French Territory role at Quest Software 4 days ago Be among the first 25 applicants Join to apply for the Software Sales Account Manager - French Territory role at Quest Software Get AI-powered advice on this job and more exclusive features. Overview Quest is an award‑winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. We are seeking a results‑driven Software Inside Sales Rep to focus on selling our Data Operations and Data Intelligence solutions covering French markets. In this role, you will be responsible for new business through the channel within the existing customer base as well as winning business with new logos. You will serve as the primary liaison between Quest Software focused on Commercial accounts under circa 1 billion revenue. Responsibilities Identify and pursue opportunities to expand the use of Quest’s Data Operations and Data Intelligence solutions within the French markets. Create and execute a territory plan, including targeted account plans and strategic action plans. Develop the region quickly using past experiences and networks. Manage complex sales involving large companies and multiple products across business units with accurate forecasting. Client Relationship Management Develop and maintain strong, long‑term relationships with key stakeholders within your accounts to ensure cross‑sell opportunities, and across the partner landscape. Through consultative selling, understand customers’ business goals, data challenges, and IT infrastructure to develop tailored strategies. Develop and maintain relationships with local partners to define strategic action plans. Availability to travel when needed to customers, partners, marketing, and team events. Sales Execution & Performance Achieve or exceed assigned annual sales targets and strategic account objectives (company goal is AOP + 20 %) through channel first strategy. Schedule between 15–20 meetings per week. Find, develop, and close sales opportunities through a structured sales process. Lead the sales process and utilize all available resources including inside sales, technical pre‑sales, and marketing. Market Insight & Reporting Analyze market and industry trends to identify potential growth opportunities. Monitor account performance metrics and prepare regular reports on account development. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Qualifications Proven experience as a Sales Representative in the data management, software, or IT industry. Strong communication, presentation, negotiation, and interpersonal skills. Proficiency in CRM software and account management systems. Strong channel management experience. Fluent in English and French. Preferences Bachelor’s degree in business administration, Marketing, Computer Science, or a related field. Seniority level Associate Employment type Full‑time Job function Sales, Business Development, and Information Technology Industries Software Development Referrals increase your chances of interviewing at Quest Software by 2x. Get notified about new Territory Account Manager jobs in Cork, County Cork, Ireland . Company Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization . More than 45,000 companies — including 90 % of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Why Quest Competitive pay, annual bonuses, and top‑performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. Come join us. For more information, visit us on the web at Quest Careers | Innovate. Collaborate. Grow. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third‑party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general. #J-18808-Ljbffr
Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. We are seeking a results-driven Software Inside Sales Rep to focus on selling our Data Operations and Data Intelligence solutions covering Germany . In this role, you will be responsible for new business through the channel within the existing customer base as well as winning business with new logos. You will serve as the primary liaison between Quest Software focused on Commercial accounts under circa 1 billion revenue. Responsibilities Identify and pursue opportunities to expand the use of Quest’s Data Operations and Data Intelligence solutions within the German markets. Create and execute a territory plan, including targeted account plans and strategic action plans. Develop the region quickly using past experiences and networks. Manage complex sales involving large companies and multiple products across business units with accurate forecasting. Client Relationship Management Develop and maintain strong, long-term relationships with key stakeholders within your accounts to ensure cross-sell opportunities, and across the partner landscape. Through consultative selling, understand customers’ business goals, data challenges, and IT infrastructure to develop tailored strategies. Develop and maintain relationships with local partners to define strategic action plans. Availability to travel when needed to customers, partners, marketing, and team events. Sales Execution & Performance Achieve or exceed assigned annual sales targets and strategic account objectives (company goal is AOP +20%) through channel first strategy. Schedule between 15–20 meetings per week. Find, develop, and close sales opportunities through a structured sales process. Lead the sales process and utilize all available resources including inside sales, technical pre-sales, and marketing. Market Insight & Reporting Analyze market and industry trends to identify potential growth opportunities. Monitor account performance metrics and prepare regular reports on account development. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Qualifications Proven experience as a Sales Representative in the data management, software, or IT industry. Strong communication, presentation, negotiation, and interpersonal skills. Proficiency in CRM software and account management systems. Strong channel management experience. Fluent in English and German. Remote based role with travel to Cork office required. Preferences Bachelor’s degree in business administration, Marketing, Computer Science, or a related field. Company Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Why Quest At Quest, Your Work Makes An Impact. You’ll Help Organizations Get AI-ready While Building Your Career With a Global Team Of Innovators. We Offer Competitive pay, annual bonuses, and top-performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. Come join us. For more information, visit us on the web at Quest Careers | Innovate. Collaborate. Grow. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general. #J-18808-Ljbffr
Software Sales Account Manager - Spanish Territory Join to apply for the Software Sales Account Manager - Spanish Territory role at Quest Software . Overview Quest is an award‑winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. Role Summary We are seeking a results‑driven Software Sales Rep to focus on selling our Data Operations and Data Intelligence solutions covering Spanish markets . In this role, you will be responsible for new business through the channel within the existing customer base as well as winning business with new logos. You will serve as the primary liaison between Quest Software for Commercial accounts under circa 1 billion revenue. Responsibilities Expand the use of Quest’s Data Operations and Data Intelligence solutions within the Spanish markets. Create and execute a territory plan, including targeted account plans and strategic action plans. Develop the region quickly using past experience and networks. Manage complex sales involving large companies and multiple products across business units with accurate forecasting. Client Relationship Management Develop and maintain strong, long‑term relationships with key stakeholders within your accounts to ensure cross‑sell opportunities and across the partner landscape. Through consultative selling, understand customers’ business goals, data challenges, and IT infrastructure to develop tailored strategies. Develop and maintain relationships with local partners to define strategic action plans. Availability to travel when needed to customers, partners, marketing, and team events. Sales Execution & Performance Achieve or exceed assigned annual sales targets and strategic account objectives (company goal is AOP +20%) through a channel‑first strategy. Schedule between 15–20 meetings per week. Find, develop, and close sales opportunities through a structured sales process. Lead the sales process and utilize all available resources including inside sales, technical pre‑sales, and marketing. Market Insight & Reporting Analyze market and industry trends to identify potential growth opportunities. Monitor account performance metrics and prepare regular reports on account development. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Qualifications Proven experience as a Sales Representative in the data management, software, or IT industry. Strong communication, presentation, negotiation, and interpersonal skills. Proficiency in CRM software and account management systems. Strong channel‑management experience. Fluent in English and Spanish. Preferences Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field. Company Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies – including 90% of the Fortune 500 – trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Why Quest Competitive pay, annual bonuses, and top‑performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. #J-18808-Ljbffr
A leading IT management software provider is seeking a Software Inside Sales Rep to focus on selling Data Operations and Data Intelligence solutions in Spain. The ideal candidate will have experience in IT sales, strong communication skills, and be fluent in both English and Spanish. Responsibilities include expanding the use of solutions within current markets, achieving sales targets, and developing key account relationships. Support offered includes competitive pay, health benefits, and opportunities for professional growth. #J-18808-Ljbffr
A leading tech firm is seeking a Customer Success Manager for the Enterprise German Territory in County Cork, Ireland. In this role, you'll ensure customers derive maximum value from their investments and achieve long-term success. Responsibilities include managing customer accounts, driving product adoption, and supporting customer relationship building. The ideal candidate will have significant experience in customer success, proficiency in both German and English, and strong analytical skills. Join us at a company dedicated to helping organizations optimize their Microsoft environments. #J-18808-Ljbffr
A leading IT solutions provider is looking for a Software Inside Sales Representative to sell Data Operations and Data Intelligence solutions across the French territory. The ideal candidate will have proven sales experience in the IT industry, strong communication skills, and proficiency in English and French. This role involves developing business relationships, creating strategic action plans, and meeting annual sales targets. Competitive pay and comprehensive benefits are offered, along with opportunities for professional growth. #J-18808-Ljbffr
