Job Summary
This role is based in our Galway, Ireland site and the candidate will be responsible for the EU and North American region, encompassing sites in Galway, Tecate, and the US. The successful candidate will serve as the regional owner of IFS ERP, leading implementation projects, managing system health, and acting as the key liaison between local business stakeholders and the Global IT team. Beyond IFS, the role oversees all IT systems and services across the region.
Some travel may be required.
Essential Job Duties and Responsibilities
IFS ERP — Implementation & Support (Primary Focus)
Lead and manage IFS ERP implementation projects across EU and NA sites, including scoping, design, configuration, testing, go‑live, and hypercare.
Serve as the regional Subject Matter Expert (SME) for IFS ERP, providing guidance to business process owners across manufacturing, supply chain, maintenance, finance, and HR modules.
Own the full IFS ERP lifecycle across the region — from system optimisation, incident resolution, upgrades, and integrations with other enterprise systems (e.g., MES/WMS/HCM), to master data governance, end‑user training, and QMS‑compliant documentation.
IT Operations & Service Delivery
Lead regional IT operations and service delivery across EU/NA sites, driving execution of the Global IT strategy.
Identify technology gaps and initiate improvement initiatives in partnership with business and technology stakeholders.
Coordinate IT emergency response, cyber‑incident management, and regional audit and regulatory activities.
Develop and maintain IT policies, SOPs, and governance documentation to ensure compliance and operational consistency.
Manage and develop regional IT staff and service providers while serving as the IT representative to site and regional leadership.
Other
Perform other assignments as directed by senior management.
Education and Experience Requirements
IT‑related degree or relevant qualifications from a recognised tertiary institution.
10–15 years’ IT experience, with a minimum of 10 years in hands‑on IFS roles.
Proven end‑to‑end IFS implementation experience across at least one full project lifecycle, from requirements gathering to go‑live.
Proven end‑to‑end IFS implementation experience across at least one full project lifecycle, with deep functional knowledge of IFS Cloud or Apps 9/10 across modules including Manufacturing, Supply Chain, MRO, Finance, or Projects.
Hands‑on IFS configuration for complex manufacturing environments (BOMs, work orders, inventory, shop floor) with the ability to troubleshoot issues and integrate IFS with third‑party systems such as MES, WMS, LIMS, and BI tools.
Experience with IFS data migration, security model, user role design, and access management best practices.
Cloud and hybrid infrastructure management across Azure, AAD, InTune, and M365, with broader End‑User Computing and Workplace IT support.
Cyber‑security policy, operations, and incident response, with proficiency across the Microsoft 365 suite including Teams, SharePoint Online, and Power BI.
Other
Strong stakeholder management and vendor management skills.
Experience supporting manufacturing environments with ~500 employees strongly preferred.
Experience in regulated industries (medical devices, pharma, or similar) is advantageous.
Key Competencies
Strong project and time management skills, with a proven track record of delivering complex ERP projects on time and to quality.
Able to thrive in a dynamic environment, driving technology‑led change with clear communication to both technical and non‑technical stakeholders.
Analytical mindset with the ability to translate complex business processes into effective system solutions and configurations.
Committed to continuously developing IFS and broader IT skills to support business growth.
Occasional business travel to regional sites is expected.
Working Conditions and Physical Demands
While performing the duties of this job, the employee is regularly required to look at a computer screen, reports and other documents. The employee is regularly required to use their hands on a computer keyboard or a calculator. The employee is regularly required to sit, talk, hear and interact with other employees. The employee is regularly required to stand and walk.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
On‑site role in an office environment, based at Quasar’s Galway, Ireland site with periodic travel to EU and NA regional sites.
#J-18808-Ljbffr