Head of European and UK Policy Location : Dublin
Salary : 110000 - 160000 a year (s)
Description :
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We are building live commerce at a scale that’s never been done in the West, with a remote co-located team anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We are looking for an experienced platform policy leader to shape and evolve Whatnot’s global policies and frameworks across trust and safety, marketplace integrity, and commerce, with a focus on Europe. You will help define how Whatnot protects buyers, supports sellers, and scales responsibly by designing policies that are clear, principled, and built to last.
As Head of European and UK Policy, you’ll:
Author and evolve global policies and frameworks across commerce, buyer and seller protections, fraud, and trust and safety. Draw clear, principled boundaries in complex or ambiguous areas to strengthen consistency and durability as the platform scales. Ensure policy design, operational enforcement, and user-facing guidance remain tightly aligned.
Leverage data, trend analysis, and structured problem solving to identify emerging risks, pressure-test policy proposals, and evaluate downstream operational impact.
Apply a European lens to global policy development by tracking emerging trends and evolving user expectations, proactively strengthening frameworks to reflect cultural nuance and reinforce clarity and trust.
Resolve escalated or unclear policy questions, providing principled recommendations and framing trade-offs for cross-functional and senior stakeholders.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin, Ireland hub, London, UK hub or Berlin, Germany hub. Periodic travels to the U.S. will be required.
You should have meaningful leadership experience shaping trust and safety, marketplace, or platform governance policy and frameworks at a technology or ecommerce company, plus:
Strong policy judgment and comfort operating in ambiguous or fast-evolving environments
7+ years of experience working across multiple regions or markets where consistency and local nuance must be balanced
Fluency in modern AI tools, including large language models, with experience using them thoughtfully to improve policy development, analysis, and operational leverage
Strong communication skills, including the ability to articulate policy rationale and tradeoffs clearly
A structured, systems-oriented approach to reducing ambiguity and improving governance clarity
Benefits :
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave: 16 weeks of paid parental leave + one month gradual return to work
Equal Opportunity :
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
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