Overview Global Enterprise Software Leader Are you the kind of person who thrives on solving complex challenges before they become problems? If you're at your best when working directly with enterprise customers, influencing senior stakeholders, and steering cross-functional teams toward resolution, this could be the opportunity for you. We're recruiting for a Senior Account Escalations Manager to join the Dublin team of one of the world's leading enterprise software companies. This is an 12-month contract role within the Customer Success organisation, focused on proactive escalation management - helping customers maintain a stable environment and maximise satisfaction with the platform. It's a strategic, relationship-driven position where you'll be the trusted advisor ensuring customers get back to a "get-well" state quickly and effectively. What you'll do Deliver proactive customer engagements through Preventative Escalation models Take full ownership of assigned proactive account escalation engagements and "get-well" plans Establish a trusted short-term advisor relationship with customers, from C-suite executives to front-line administrators Coordinate internal experts and stakeholders to drive timely, effective resolution Act as the customer champion, ensuring stability and satisfaction within their environments Provide support on complex reactive escalations when required Work collaboratively across culturally diverse teams Travel occasionally (up to 10% annually) What you'll bring Proven experience in escalation management, technical account management, or programme/project management within Enterprise Software (ideally ITIL-related environments) Strong communication and facilitation skills, with confidence engaging at all levels of a customer organisation Demonstrated ability to see the bigger picture and connect technical details to strategic outcomes Excellent organisational and analytical abilities Experience supporting technical end-users in complex environments A naturally engaging personality that builds credibility and trust quickly Familiarity with platforms such as ServiceNow is an advantage Experience leveraging or critically thinking about AI in work processes, problem-solving, or automation is desirable The Details Contract: 12 months Location: Dublin City Centre (hybrid - 2 days in office) Travel: Up to 10% annually Sector: Enterprise Software / Customer Success / Escalation Management If you're an escalation professional who enjoys turning complexity into clarity and building relationships that make a measurable difference, we'd love to hear from you. Apply now to join a world-class team driving proactive customer success at scale. Seniority level Mid-Senior level Employment type Contract Job function Customer Service, General Business, and Project Management Industries Software Development, Technology, Information and Internet, and Technology, Information and Media #J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features. This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Principle Details Location: Remote, Ireland-based Salary: €71,000 per annum Start date: ASAP (subject to 4-week notice) Description Localization Quality Program Manager 11-Month Contract | Remote | Ireland | €71k. We are seeking an experienced Language Quality Program Manager to join a global technology company’s internationalization (i18n) team. This role focuses on ensuring localization quality across multiple languages and markets through data-driven frameworks, vendor collaboration, and scalable process improvements. Responsibilities Develop and execute localization quality programs aligned with global priorities. Implement frameworks to ensure quality in all locales (e.g., source content optimization, terminology management). Collaborate cross-functionally with engineers, content designers, and external localization vendors. Drive data-based quality monitoring and performance improvement across languages. Empower vendors to deliver excellence and remove blockers to quality delivery. About You 3+ years’ experience in localization quality, program management, or language analysis. Proficient with CAT/TMS tools and familiar with AI in localization workflows. Degree in linguistics, translation, or related field. Native or near-native fluency in one or more languages besides English. Collaborative communicator with a proactive and adaptable mindset. How to apply Next step to apply: Apply now with word document CV or email your CV direct to rory@principlehr.com. All referrals welcome Seniority level Mid-Senior level Employment type Contract Job function Quality Assurance, Project Management, and Information Technology Industries Social Networking Platforms, Technology, Information and Media, and Internet Marketplace Platforms Referrals increase your chances of interviewing at Principle by 2x Sign in to set job alerts for “Localization Program Manager” roles. #J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features. This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Principle Technology & Engineering Division Senior Advisor Location: Hybrid Dublin - 3 days onsite Contract Length: 3-month contract with strong extension potential We’re partnering on a national-scale healthcare project and need a Jira expert who can turn chaos into clarity. They’ve been using Jira Cloud Premium to run an enormous programme — but it’s under-used and overly manual. They need someone who knows how to make Jira sing: build plans, fix workflows, and make the tool actually work for people. You’ll: Own and optimise Jira Cloud setup – workflows, dashboards, automations, permissions Use Advanced Roadmaps (or your favourite add-on) to bring project plans to life Create reports that tell a story, not just a data dump Guide and train users so teams stop fighting Jira and start using it properly You have: Real know-how with Advanced Roadmaps / project planning tools A knack for simplifying complexity and talking to non-tech stakeholders Experience with big, multi-team projects (construction, healthcare, or enterprise) If you’re a Jira Admin who loves untangling messy setups and helping teams actually see what’s going on , this is a great contract to jump into. For more info Apply Now. Som | som@principlehr.com Seniority level Mid-Senior level Employment type Contract Job function Information Technology, Project Management, and Other Industries Information Services, Technology, Information and Media, and Hospitals and Health Care Referrals increase your chances of interviewing at Principle by 2x We are not listing future postings or timelines in this refined description. For more information about this role, apply through the Principle platform. #J-18808-Ljbffr
This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Principle About the Role Our client, a global leader in digital innovation, is seeking a Digital Advertising Account Manager to support its Small and Medium Business team. This is a key role managing a portfolio of clients across the Spanish and Iberian markets , helping them grow through data-driven advertising strategies and platform solutions. You will act as a trusted advisor to advertisers, combining consultative sales, analytics, and performance insights to help clients maximize their marketing impact and achieve measurable growth. Key Responsibilities Manage and grow a portfolio of SMB advertising clients across Spain and Iberia. Develop strategic recommendations based on performance data and industry insights. Drive best-practice adoption across digital advertising campaigns. Build long-term partnerships focused on value creation and ROI. Collaborate cross-functionally with internal teams to ensure client success. About You Minimum 3 years’ experience in account management, client success, or digital advertising. Strong understanding of paid social, digital media, or performance marketing . Proven ability to manage multiple clients and deliver measurable outcomes. Excellent communication skills in Spanish and English (both required). Analytical, proactive, and adaptable to fast-paced, data-led environments. Agency or tech industry background preferred. Next steps to apply Apply now with word document CV for immediate review or email your CV direct to rory@principlehr.com. #J-18808-Ljbffr
Overview Business Operations Analyst - Global SaaS - €73K. This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: Direct message the job poster from Principle Role Technology & Engineering Division Senior Advisor. We're hiring a Business Analyst / Business Operations Analyst with expertise in Finance & Data for a global technology company\'s value and analytics team. This role focuses on maintaining and improving internal business case models that demonstrate the financial value of the company\'s solutions. What you\'ll do Maintain, validate, and update data across business case tools Ensure financial content accuracy and consistency Support documentation and process improvements Collaborate with global teams (mainly US-based, EST hours 3 days/week) What you\'ll need 3+ years\' experience in finance, business operations, or data analysis Attention to detail and solid understanding of basic finance principles Ability to work effectively across time zones Offer & Benefits Annual Salary up to €73,000 doe PAYE contract until Dec 2025 (likely extension to Oct 2026) - paid on a weekly basis through Principle HR Fully remote within Ireland , laptop provided (cannot work remotely outside of Republic of Ireland) 3 days/week aligned to US Eastern Time Details Seniority level: Associate Employment type: Contract Job function: Accounting/Auditing, Analyst, and Information Technology Industries: Business Content, Information Services, and Technology, Information and Internet Som | som@principlehr.com #J-18808-Ljbffr
Interview Coordinator - Global Talent Team Dublin City Centre | Hybrid 3 days office | 11-month contract Salary Range : €42,000 - €46,000 per year. Do you thrive in a fast-paced environment where every detail counts and every interaction shapes the candidate experience? If you're an organised, energetic professional with a passion for people and precision, this opportunity could be your next move. We're hiring an Interview Coordinator to join a high-performing global recruitment team that's passionate about delivering outstanding experiences to every candidate and stakeholder. This is more than just scheduling - it's about creating smooth, professional, and positive interview journeys across multiple time zones and business units. What you'll be doing: Coordinating a high volume of interviews - across time zones, calendars, and locations - with a sharp eye for detail and timing. Acting as a central point of contact for candidates, recruiters, and hiring managers throughout the interview process. Supporting on-site logistics when needed, including interview greets, breaks, and ensuring a seamless day for visiting candidates. Managing travel arrangements and expense reimbursements for interviewees. Using internal systems (you'll get to know Workday Recruiting inside out) to track activity and ensure data accuracy. Championing an exceptional candidate experience - every time. What you'll bring: 1+ year in HR coordination, recruitment support, or a similar administrative role in a fast-paced setting. Strong organisational skills - you're the kind of person who colour-codes calendars for fun. Exceptional communication skills, both written and verbal - you're comfortable engaging with stakeholders at all levels. High attention to detail and the ability to juggle multiple priorities without dropping the ball. A proactive and positive attitude - you fix things before they become problems. Comfort with tools like Outlook and Excel; experience with HRIS or applicant tracking systems is a bonus. Why you'll love it: You'll be part of a supportive, people-focused team that believes in collaboration, fun, and high standards. You'll gain exposure to global recruitment operations in a tech-forward environment. This is a role where your precision, care, and people skills make a daily difference. Interested? Apply now to help shape an outstanding candidate journey - from first call to final offer. #J-18808-Ljbffr
Electrical & Controls Team Leader – Power Generation | Dublin Get AI-powered advice on this job and more exclusive features. About the Company We’re hiring an experienced Electrical, Instrumentation & Controls Team Leader to oversee electrical maintenance and control systems across major Dublin generation stations. You’ll play a key role in ensuring plant reliability, safety, and performance — supporting Ireland’s transition to a low‑carbon future. About the Role This is a hands‑on leadership role combining people management, technical excellence and problem‑solving across complex electrical and control systems. Responsibilities Lead, motivate and develop a skilled Electrical & Instrumentation team. Plan, schedule and coordinate preventative and reactive maintenance across HV/MV/LV systems, control networks, and instrumentation equipment. Supervise contractors and manage key component procurement. Troubleshoot, test and repair electrical systems to maintain uptime and compliance. Qualifications 5+ years’ experience in power generation, utilities, or heavy industrial environments. Recognised Electrical Trade Qualification (FÁS / SOLAS) or equivalent. Required Skills Strong understanding of HV/MV/LV electrical systems, control and instrumentation equipment. Proven track record in electrical fault finding and maintenance planning. Excellent leadership, communication and problem‑solving skills. Strong safety focus and flexibility for occasional callouts or shift work. Full Category B Driving Licence. Preferred Skills Ideal for an experienced electrician or E&I technician looking to step into leadership, or an existing team leader seeking a broader technical challenge within power generation. Pay range and compensation package Competitive salary: €57,750–€67,950 depending on experience. Excellent benefits including pension, healthcare and well‑being supports. Career development through mentoring and professional training. Who It Suits Apply today to lead a team that keeps Ireland’s energy flowing — safely, reliably, and sustainably. #J-18808-Ljbffr
Order Management Analyst | €45,000 per year | Hybrid – Dublin (Citywest) 6-month contract | Weekly PAYE | Immediate Start Are you a systems-savvy Order Management professional who thrives at the intersection of data, operations, and customer experience? We are hiring an Order Management Analyst to join a global finance function at a leading American software company known for pioneering some of the world’s most widely used creative and digital solutions. You’ll be supporting complex enterprise software deals, ensuring seamless order flow, data accuracy, and timely revenue recognition across multiple systems. What you’ll be doing: Processing enterprise and channel orders using Salesforce, SAP (ECC, CC, CI), and Microsoft Dynamics Managing PO reviews, credit returns, and order escalations across international markets Collaborating with cross-functional teams including Sales, Legal, Deal Desk, Revenue, and Delivery Proactively identifying and resolving booking issues before they impact customer experience Supporting financial accuracy through reconciliations using SQL, Excel, Tableau, and Power BI What we’re looking for: 2+ years in an Order Management or similar operational role within a fast-paced, tech-driven environment Hands-on experience with Salesforce and SAP Strong analytical thinking and confidence navigating complex data and systems Excellent written and verbal communication skills A proactive, detail-focused mindset and the ability to work independently Next steps to apply: Apply now with word document CV for immediate review. CV deadline is 15/10/2025 at 09:00AM do not hesitate to apply. #J-18808-Ljbffr
Data Analyst - Finance Reporting & Insights - Global Tech A great opportunity for an experienced Data Analyst to join a global technology company, supporting finance teams with reporting, automation, and data analytics initiatives. You’ll play a key role in driving process improvements, building scalable reports, and using data to deliver meaningful insights to business leaders. The Offer Attractive Annual Salary up to €87,000 doe pro‑ratio 11‑month contract with a possibility of extension – PAYE Paid weekly through us Principle HR Hybrid role – 3 days onsite – Dublin City What You’ll Do Collaborate with finance and business teams to gather requirements and deliver effective reporting solutions Design and optimise dashboards and analytics using Workday reporting and Prism Analytics Analyse datasets to identify trends, process gaps, and opportunities for automation Support testing, UAT, and change management activities related to analytics and reporting tools Work within an Agile/Scrum environment to deliver continuous improvements What You’ll Bring 5+ years of experience as a Data Analyst in a finance or enterprise environment Strong understanding of data modelling, reporting, and business requirements gathering Workday Pro Financial Reporting Services and/or Prism Analytics certifications (highly desirable) Hands‑on experience with SQL, Python, or R (advantageous) Excellent communication and stakeholder management skills Demonstrated ability to identify process gaps and propose improvements If you’re looking for a data role that blends technical depth with business impact, we’d like to hear from you. Apply Now via LinkedIn or through principlehr.com for immediate consideration. Seniority level Entry level Employment type Full‑time Job function Analyst, Engineering, and Information Technology #J-18808-Ljbffr
Accounts Receivable Lead | Big Tech | SaaS Job Type: 11‑month contract | Location: Hybrid, City West Dublin (3 days per week) | Salary: €53,000 per year Get AI‑powered advice on this job and more exclusive features. This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Principle An exciting opportunity has arisen for an Accounts Receivable Lead to join a leading global technology company on an 11‑month contract. You’ll be part of a high‑performing finance team, ensuring the accuracy and efficiency of AR operations and providing key support to management. Responsibilities Post and apply multi‑currency customer receipts and resolve allocation queries. Investigate unapplied payments and ensure accurate reconciliations. Manage shared inbox requests and ensure deadlines are met. Review the work of junior AR staff and support process improvements. Assist with GL, debtor, and bank reconciliations. Maintain compliance with internal controls and documentation standards. Requirements 5+ years’ experience in AR, cash application, or accounting analysis. Experience with SAP or similar ERP systems. Strong analytical, organizational, and communication skills. Team lead or supervisory experience desirable. Apply now with a Word document CV or email your CV to rory@principlehr.com for immediate review. Referrals increase your chances of interviewing at Principle by 2x. Get notified about new Accounts Receivable Specialist jobs in Dublin, County Dublin, Ireland. Dublin, County Dublin, Ireland (Posted 3 weeks ago). #J-18808-Ljbffr
