About The Job Because we strive to put people first. Culture, our way. People & Culture at Primark. What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You’ll Do As a Reward Partner In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day: Leadership: Leads, advises or guides more junior members of the reward team. Client Management & Stakeholders: Accountable for client group/s and first point‑of‑contact for P&C community within client group/s. Proactively and continuously developments strong and constructive relationships, monitors and responds to emails, implements solutions by coordinating with other departments such as Payroll, Technology and other P&C colleagues. Policy & Processes: Interprets global policies and ensures their effective application for client group, resolves the client issue, escalates challenges to policy when necessary, develops recommendations for new or existing global policies, provides guidance to P&C colleagues on correct application of policy, coordinates and tracks all reward related processes for client group/s, ensures all processes within own area of accountability are clearly documented as a shared resource and always up to date. Reward Cycles: Ensures the overall success of the reward cycle by running the review processes for client group/s, ensuring full synchronisation with peers and overall deadlines, contributes to all elements of the process including planning, tracking and mitigants. Communication: Independently drafts and occasionally delivers high quality written communication including decks that encompass analysis and narrative, ensures that all communication is clear and accurate enabling the client group to make appropriate decisions, all queries are responded to effectively. Analysis: Creates or reviews high quality reports, models the costing, budgeting, forecasting and reporting for client group/s, assists the delivery of all statutory reporting requirements including calculations, analysis and presentation, independently suggests and prepares reward options for client group/s, evaluates or levels jobs and explains job architecture rationale to client group. External Analysis: Keeps up to date with all market trends and relevant legislation, advises client group as appropriate, creates and advises on pay ranges and bonus structures, provides ad‑hoc advice on market rates for roles, completes the survey submission to external benchmarking providers. Operational & Vendors: Undertakes all operational requirements within role and when required, works closely with third‑party vendors within agreed service level, contacts vendors on routine matters to resolve queries, sets up POs and administers invoices and related activity, prepares budget for external vendors. Other: Performs all other reward duties and projects as assigned from time to time. Anticipates hurdles and suggests mitigants and solutions. Proactively suggests changes to policy and practice to improve the client experience, enhance accuracy and ensure strategic alignment. What You’ll Get People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays, with the option to buy 5 more days. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, a fitness centre, and a subsidised cafeteria. What You’ll Bring Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Highly numerate and analytical with strong interpersonal and planning skills Solution focused, attention to detail and right first‑time attitude Exceptional verbal and written communication ability to explain aspects of reward in a clear, compliant and risk‑free manner Demonstrated ability to build rapport with internal clients and other colleagues Collaborative approach, effectively working with others to achieve team success Ability to plan, schedule and arrange own activities to accomplish objectives A flexible approach and adapting of role to meet current and future business needs Takes on new tasks as required and demonstrates flexibility and willingness to adapt to change Seeks out trends in the reward arena including industry networking Has a solid understanding of all Total Reward policies and principles Advanced capability in using MS Office (PowerPoint, Word and Excel) Strong general IT and Digital awareness Exceptional knowledge of the regulatory, tax or compliance rules governing key aspects of reward and stays current with developments in these areas Strong relationship management skills including the proven ability to quickly build strong personal networks with clients and peers. Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you to reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours. About Primark At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring and always strive to put people first. We’re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference, education and for some roles criminal and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn’t one‑size‑fits‑all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR‑5595 #J-18808-Ljbffr
A leading retail company in Dublin is seeking a Head of Service to define and drive the IT Service Strategy, ensuring alignment with business objectives. The role involves extensive service leadership, managing cross-functional teams to enhance customer experience. Ideal candidates will have over 10 years of experience in IT service management, strong ITIL knowledge, and a proven track record in global service delivery. Position offers excellent benefits, including healthcare and generous leave policies. #J-18808-Ljbffr
Because we strive to put people first. Culture, our way. Legal at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You’ll Get People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You’ll Do as a Legal Counsel - Technology Lead drafting and negotiation of enterprise technology contracts, including cloud, software, data, digital and cross‑border service arrangements. Support strategic digital transformation and outsourcing programmes across multiple markets. Provide clear legal advice on contracts, disputes, and legislation impacting technology, data and digital services, including cross‑border transfers, cybersecurity and AI governance. Advise on emerging technology matters such as AI use cases, automation, data commercialisation and evolving EU/UK regulatory frameworks. Act as the primary legal partner for technology, data and AI topics, building strong relationships across Primark and influencing strategic and operational decisions. Collaborate with external counsel across jurisdictions, managing timelines and budgets while translating legal advice into practical guidance for non‑legal stakeholders. What You’ll Bring Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Qualified solicitor with 4–6 years PQE, gained either in private practice or in‑house. Experience advising on technology, digital or commercial matters within a fast‑paced business environment. Strong drafting and negotiation skills for technology and commercial contracts, including cross‑border arrangements. Exposure to data protection, cybersecurity or regulatory matters, ideally covering both EU and UK regimes. Interest in or experience with AI, automation, digital platforms and data‑driven business models. Proven ability to manage large projects and multi‑stakeholder initiatives, applying rigorous legal analysis while supporting commercial objectives and building strong relationships across an organisation. Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future — and we’re excited to develop yours. About Primark At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 470 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn’t one‑size‑fits‑all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-5306 #J-18808-Ljbffr
Culture, our way. Because we strive to put people first. Technology at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements. What you’ll do as a Head of Service In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day: IT Service Strategy & Roadmap Ownership – Defines and owns the IT Service Strategy and Roadmap, ensuring it aligns with business goals, user experience expectations, and overall technology direction. Cross‑Functional Service Leadership – Provides leadership and direction across all IT service functions, ensuring strong alignment and collaboration with product, platform, engineering, and wider business stakeholders. Customer‑Centric Service Culture – Champions a service culture focused on customer experience, with emphasis on service availability, performance, resilience, and consistent user satisfaction. Stable & Transformative Service Delivery – Ensures stable, efficient, and customer‑focused service delivery while driving continuous transformation, capability maturity, and operational excellence across the service estate. End‑to‑End Service Delivery Oversight – Oversees and coordinates the full spectrum of IT service delivery activities, ensuring cohesive, reliable, and high‑quality services across the organisation. Leadership of Key Service Functions – Leads all core service areas, including Service Operations, Service Assurance, Service Design & Transition, End‑User Experience, Field Services, and Major Incident Management, with direct oversight of Service Operations as a central function. What you’ll get People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What you’ll bring Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Extensive Service Leadership Experience – 10+ years in senior IT service leadership roles covering operations, governance, and transformation. Global & Multi‑Supplier Delivery Expertise – Proven experience leading large, complex, global service environments with multi‑supplier models. Strong ITIL & Service Management Capability – Deep knowledge of ITIL, service strategy, and performance measurement; ITIL v4/v3 certification desirable. Service Roadmap & Transformation Success – Demonstrated ability to shape and deliver service roadmaps and major transformation programmes. Cross‑Functional Collaboration & Modern ITSM Tools – Experienced working with product, engineering, and infrastructure teams; familiar with SIAM, agile/DevOps, and platforms like ServiceNow. High‑Impact Leadership & Stakeholder Engagement – Excellent leadership and communication skills with the ability to influence at all levels; beneficial background in retail, logistics, or global multi‑site organisations. Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours. About Primark At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn’t one‑size‑fits‑all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. #J-18808-Ljbffr
A leading retail company in Dublin is looking for a Reward Partner to lead a team and manage client relationships, ensuring effective application of reward policies. The ideal candidate will have exceptional analytical and interpersonal skills, a deep understanding of total reward principles, and advanced capabilities in MS Office. This role offers a competitive salary and benefits, along with a dynamic work environment focused on personal growth and development. #J-18808-Ljbffr
A leading retail company in Dublin is seeking a Legal Counsel specializing in technology. The role involves drafting and negotiating enterprise contracts, providing legal guidance on digital transformation, and advising on regulatory matters. The ideal candidate has 4–6 years of experience as a qualified solicitor and strong drafting skills. This position offers a supportive team environment and opportunities for personal development, making it an exciting opportunity to influence strategic decisions in a dynamic industry. #J-18808-Ljbffr
Identity Technical Delivery Manager The Identity Technical Delivery Manager will deliver and coordinate a portfolio of identity and access management initiatives as laid out by the Identity Platform Manager. The primary focus will be to expand the coverage and maturity of privileged access controls, drive the implementation of an Identity Governance and Administration (IGA) solution, and oversee a series of smaller identity-related projects. This role will ensure delivery against strategic objectives, embedding security best practice, regulatory compliance, and operational efficiency. What You’ll Get People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and you may buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, a fitness centre, and a subsidised cafeteria. What You’ll Do as a Identity Technical Delivery Manager Translate the strategic identity roadmap, defined by the identity Platform Manager, into executable delivery plans. Lead the delivery of a Privileged Access Management (PAM) expansion programme, increasing coverage across critical systems, cloud platforms, and infrastructure. Oversee the end‑to‑end implementation, from business case to BAU, of an Identity Governance and Administration (IGA) solution, ensuring appropriate integration with HR systems, directories, and business applications. Provide leadership to project managers, business analysts, and technical resources and manage cross‑functional teams including architects and engineers. Ensure programme activities support regulatory compliance (e.g., SOX, GDPR, ISO 27001, NIST, PCI‑DSS). Monitor, manage, and Escalate programme risks, issues, and dependencies. What You’ll Bring Proven track record of delivering IDAM programmes. Strong knowledge of identity and access management concepts, including PAM, IGA, SSO, MFA, RBAC, and JML processes. Hands‑on experience overseeing implementation of commercial PAM and IGA platforms (e.g., CyberArk, BeyondTrust, SailPoint, Saviynt, Okta). Strong stakeholder management, able to influence senior executives and technical teams alike. Excellent programme and project management skills, with a structured methodology (e.g., MSP, Prince2, Agile). Experience managing third‑party vendors and system integrators. Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future – and we’re excited to develop yours. About Primark At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring and always strive to put people first. We’re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and, for some roles, criminal and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. REQ ID: JR‑2222 Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. #J-18808-Ljbffr
