A leading energy provider in Dún Laoghaire-Rathdown seeks a Customer Account Analyst for a contract position. The role involves analyzing customer accounts, validating charges, and engaging with customers to resolve discrepancies. Ideal candidates will possess strong numerical skills, excel in finance environments, and ideally have experience in utilities. The position offers an initial 6-month contract with a competitive salary of €33,000 and a €3,000 bonus, totaling €36,000 OTE. #J-18808-Ljbffr
Customer Account Analyst Department: Revenue Protection Employment Type: Contract / Temp Location: Dublin 18 Compensation: €36,000 / year Description We are looking for a target-driven Customer Account Analyst to work within the growing Revenue Protection team. This role requires an individual who has the ability to work on their own initiative and develop and refine processes as the business continues to grow. This is a critical role to the business ensuring accuracy of customer charging, handling discrepancies and facilitating repayment negotiation. Aspects of the role will involve fraud analysis, account management and technical consumption analysis. For this reason, strong numerical and excel skills combined with energy industry experience will be a distinct advantage. Key Responsibilities Comparison of charging on PPP Meter to ESB Meter Validating that our systems are charging in line with the meter of record (ESB Networks or GNI Meters). Detailed account analysis including consumption validation, tariff checks, top-up checks to understand the underlying cause. Engaging with network operators, technicians and customers to determine the underlying cause and resolve the discrepancy. Escalation points for complex customer issues. Direct engagement with customers for escalated accounts via email and phone. Setup repayment plans and monitor performance. Management of non-performing accounts up to the point of disconnection of supply. Escalation of aged debt to debt collection agencie Analysis and audit of technician site visit reports. Liaising with other departments, network operators and third parties in relation to Revenue Protection issues. Investigate root cause of identified issues or exceptions through to resolution. Administration of all Revenue customer communications e.g. mail merges Monitoring of account performance re customer repayments plans. Supporting RP Tier 1 staff by providing guidance. Completion of all BAU Revenue activists accurately and on time. Ensure all customer queries are dealt with within SLA, resolved where applicable or moved through to the next appropriate action. Ensuring compliance to company procedures including all compliance and regulatory policies. Coordination of technician site visits with our customer service team. Providing regular reports to the management on all Revenue Protection activity. Skills, Knowledge and Expertise Previous experience in a Finance or Revenue environment would be an advantage. Previous utilities experience particularly within the electricity or gas area would be a distinct advantage. Graduates with a technical / business competence will be considered Excellent communication skills with an ability to articulate complex queries to resolution. Proven ability to work to strict targets to achieve both individual and team objectives. Proven ability to work in a self-directed and organised manner Experience of working with a Customer Relationship Management system beneficial. Strong Excel skills and good working knowledge of MS Office essential. Excellent numerical, analytical and creative problem-solving skills Excellent verbal communication, written communication, interpersonal and presentation skills Ability to engage with customers in a calm, professional and empathetic manner. SQL skills an advantage. What we offer Base salary of €33,000 and €3,000 target related bonus - OTE €36,000 This is an initially a 6 month contract with a view to extension. Benefits Competitive salary & bonus structure Discounted Health Insurance – Group Scheme with Laya Healthcare Employee Assistance Programme – a confidential 24/7 support for employees provided by Telus Employer matching company Pension Scheme FREE Online GP Care available by Webdoctor.ie Generous annual leave, increasing with service PrepayPower or Yuno Staff Tariff Great staff social events provided by employee-led Wellness & Sports, CSR and Social committees Monthly beer and pizza on the first Friday of each Month Regular Fruit drops, twice a week Refer a Friend Scheme Tax Saver Travel Tickets Bike to Work Scheme #J-18808-Ljbffr
A leading energy provider is seeking a Field Sales Representative in Dublin, offering a competitive package including a €2,000 sign on bonus and the potential to earn up to €50,000 in the first year. Responsibilities include conducting door-to-door sales, promoting energy products, and exceeding sales targets. Ideal candidates will be self-motivated, resilient, and have excellent communication skills. Full training is provided, along with additional benefits like a company vehicle and annual leave. #J-18808-Ljbffr
A leading energy provider is seeking a Field Sales Representative in Galway to generate customer leads through face-to-face sales. The role offers a basic salary starting from €32,000 with uncapped earnings potential reaching €50,000 in the first year. Key responsibilities include door-to-door sales, customer engagement, and record maintenance. Benefits include a €2,000 sign on bonus, flexible working options, and comprehensive training and development opportunities. #J-18808-Ljbffr
Overview Description Broadband Sales Advisor, earn up to €49,000+ a year Department: Telesales Employment Type: Full Time Location: Dublin 18 Compensation: €34,000 - €49,000 / year What You’ll Do Talk to new + existing customers across Ireland Handle inbound & outbound sales calls Smash daily + weekly KPIs Build relationships, handle objections, and close deals Support extra campaigns + customer service when needed What We’re Looking For 1+ year in sales, retail, or a target-based role Confident, goal-driven, and motivated by success Strong communicator who loves talking to people Knows their way around CRM tools + multitasks like a pro (Not essential but an advantage) What’s In It for You 21 days annual leave (increases with service) Free breakfast on Fridays Refer-a-Friend bonuses Bike-to-Work + TaxSaver travel tickets Employee Assistance Programme Pension after 12 months Exclusive PrepayPower staff tariffs #J-18808-Ljbffr
Description The Field Sales Representative will generate new customer leads through face-to-face sales - helping prospective customers to analyse and take control of their energy costs. What’s in it for you? €2,000 sign on bonus after successful probation (T’s & C’s applied) Basic salary starting from €30,000 - €32,000 . Uncapped and Realistic On Target Earnings – realistic OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Key Responsibilities Conduct door-to-door sales visits to residential customers and multiple property owners with a focus on high conversion rate. Promote and sell Yuno Energy products/services. Consistently hit/exceed individual targets and KPIs. Execute strategic sales approaches to maximise customer engagement. Overcome objections and close deals effectively, ensuring a high success rate. Maintain accurate records of leads, customer interactions, and sales outcomes using CRM tools. Continuously refine sales strategies providing feedback to optimise performance. Represent the company with professionalism, enthusiasm, and a winning attitude. Full training & development provided to succeed in this role. Skills, Knowledge and Expertise You’ll need to be self-motivated, resilient & passionate about sales. A target driven individual, motivated by OTE and quality of service. Ambitious and embraces a challenge – looks for solutions. Have an outgoing personality, ability to communicate clearly and concisely. Benefits Basic salary starting from €30,000 - €32,000 . Uncapped and Realistic On Target Earnings – realistic OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Full training and ongoing development will be provided by our dedicated Field Sales Training team. Realistic progression opportunities Pension Contribution Scheme. Discounted Health Insurance Group Scheme & EAP. Established employee CSR, Wellness and Social Committees, and great social events. Refer a Friend Scheme - up to €1000. Tax Saver Travel Tickets & Bike to Work Scheme & more #J-18808-Ljbffr
A leading energy solutions provider in Cork is seeking a Field Sales Representative to engage customers through face-to-face sales while helping them manage their energy costs. The role offers a sign-on bonus of €2,000, a basic salary ranging from €32,000 to €34,000, and potential earnings of up to €50,000 in the first year with flexible working options. Ideal candidates will be self-motivated, resilient, and possess strong communication skills. Full training will be provided. #J-18808-Ljbffr
Senior B2B Sales Operations and Growth Manager Department: Landlords Employment Type: Full Time Location: Dublin 18 Description Due to continued growth across the Property Professional and B2B channels, PrepayPower and Yuno Group are seeking a high-performing Senior B2B Sales Operations and Growth Manager to act as second-in-command to the Head of Property Professional Sales. This is a senior commercial role with responsibility for driving revenue growth, increasing sales channel performance, improving operational efficiency, and scaling sales processes across our B2B portfolio. The successful candidate will play a critical role in shaping sales strategy, managing execution through the sales team, and ensuring strong reporting, forecasting, and performance management. The role combines hands-on commercial leadership , people management , and process optimisation , with a strong emphasis on growing revenue, improving conversion, and maximising lifetime value across key property and SME channels. This role will manage a team of B2B Sales Executives / Account Managers and will work closely with the Head of Property Professional Sales to deliver strategic growth objectives. Role Purpose Act as the operational and commercial lead across the B2B sales function Drive revenue growth, channel expansion, and improved sales performance Support the Head of Property Professional Sales in execution of strategy Lead, coach and performance-manage the B2B sales team Improve sales processes, reporting, forecasting, and pipeline management Ensure consistent delivery of sales targets and business KPIs Key Responsibilities Sales Channel & Pipeline Management Oversee performance of all B2B sales channels including: Private Landlords Approved Housing Bodie Property Management Companies Developers Estate & Letting Agents SME Partners Ensure strong pipeline generation, qualification, and forecasting discipline Drive improved visibility and accuracy of pipeline reporting Ensure effective handover from sales to onboarding and operations Team Leadership & Performance Management Directly manage and develop the B2B sales and account development team Set clear KPIs, targets, and performance expectations Coach team members to improve sales effectiveness, negotiation, and closing Support recruitment, onboarding, and ongoing development of sales talent Foster a high-performance, accountable sales culture Process Improvement & Sales Effectiveness Review and improve sales processes to increase efficiency and scalability Implement best-practice sales methodologies and CRM usage Identify bottlenecks in the sales funnel and drive improvementsImprove reporting cadence, data quality, and performance insights Work cross-functionally with Operations, Marketing, and Product teams Key Account & Stakeholder Management Support management of key strategic accounts and large opportunities Build senior-level relationships across priority clients Identify expansion opportunities within existing accounts Act as an escalation point for key client issues when required Commercial & Strategic Input Provide insight into market trends, competitor activity, and customer needs Support development of new propositions, pricing strategies, and offers Contribute to commercial planning and forecasting Identify opportunities for growth through new channels, partnerships, or products Skills, Knowledge and Expertise 8+ years’ experience in B2B sales, ideally in utilities, property, or services Proven track record of delivering and exceeding targets Strong people management and coaching experience Commercially astute with strong analytical and reporting capability Experience scaling or improving sales processes Strong stakeholder management and communication skills Highly driven, organised, and performance focused Benefits Competitive salary and bonus structure Company Matching Private Pension Contribution Scheme with Zurich Life Health Insurance Group Scheme with Laya Healthcare Employee Assistance Program provided by TELUS Health Free Online GP Services via Webdoctor.ie Excellent career progression opportunities in a growing company with strong market presence Fast-paced, friendly team environment Continuous training and development Annual leave that increases with service Exclusive PrepayPower and Yuno Energy Staff Tariff Modern offices with excellent facilities in Sandyford and flexible hybrid working options Active CSR, Wellness, and Social Committees plus great social events Refer-a-Friend Scheme TaxSaver Travel Tickets & Bike-to-Work Scheme. #J-18808-Ljbffr
Field Sales Representative - 2k sign on bonus Department: Field Sales Employment Type: Full Time Location: Galway Compensation: €32,000 - €50,000 / year Description The Field Sales Representative will generate new customer leads through face-to-face sales - helping prospective customers to analyse and take control of their energy costs. What's in it for you? €2,000 sign on bonus after successful probation * Basic salary starting from €32,000 - €34,000. Uncapped and Realistic On Target Earnings – OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Key Responsibilities Conduct door-to-door sales visits to residential customers and multiple property owners with a focus on high conversion rate. Promote and sell PrepayPower products/services. Consistently hit/exceed individual targets and KPIs. Execute strategic sales approaches to maximise customer engagement. Overcome objections and close deals effectively, ensuring a high success rate. Maintain accurate records of leads, customer interactions, and sales outcomes using CRM tools. Continuously refine sales strategies providing feedback to optimise performance. Represent the company with professionalism, enthusiasm, and a winning attitude. Full training & development provided to succeed in this role. Skills, Knowledge and Expertise You’ll need to be self-motivated, resilient & passionate about sales. A target driven individual, motivated by OTE and quality of service. Ambitious and embraces a challenge – looks for solutions. Have an outgoing personality, ability to communicate clearly and concisely. Benefits €2,000 sign on bonus after successful probation (T’s & C’s applied) Basic salary starting from €32,000 - €34,000. Uncapped and Realistic On Target Earnings – realistic OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Full training and ongoing development will be provided by our dedicated Field Sales Training team. Realistic progression opportunities Pension Contribution Scheme. Discounted Health Insurance Group Scheme & EAP. Established employee CSR, Wellness and Social Committees, and great social events. Refer a Friend Scheme - up to €1000. Tax Saver Travel Tickets & Bike to Work Scheme & more #J-18808-Ljbffr
Overview Department: Retention Employment Type: Full Time Location: Dublin 18 Compensation: €45,000 - €47,000 / year We are seeking a Retention Advisor who will work in our Customer Retention Team on a full-time basis at PrepayPower head office. This role is better than ever before, with our new and improved salary and commission structure! Successful candidates will have a friendly and competitive nature and demonstrate a will to achieve. Excellent communication skills are needed for this role. Working within a sales role is preferable but not essential. We believe in employee progression and recognising performance; we enjoy working hard, smart, and having fun. If you are ambitious, results-focused, and enjoy a challenge, you will enjoy working with PrepayPower. Key Responsibilities Help customers to reduce their energy costs and ultimately their costs Help the business to understand why customers are looking to leave so that we can improve our products and services going forward Handle calls from customers who are looking for a better energy offer Manage daily, weekly, and monthly KPIs to maintain performance and customer churn Build friendly customer relationships in order to minimise customer churn Support with mentoring and coaching for our junior sales team Ad hoc phone-based activities as required A suite of Retention tools available to encourage customers to stay with PrepayPower Skills, Knowledge and Expertise Excellent interpersonal, problem solving and relationship management skills Experience working within a sales role About This Role Uncapped commission structure Salary 30,000 base and 15,000 bonus (uncapped) Pay per sale incentivisation structure Incentivised Mentoring Programme Realistic progression structure Based full-time in our Sandyford Office - Dublin 18, with hybrid working after probation Benefits Competitive salary & bonus structure Pension Contribution Scheme PrepayPower Health Insurance Group Scheme & EAP with Laya Healthcare Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service PrepayPower Staff Tariff Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme PrepayPower is an Equal Opportunity Employer. We believe in treating all our employees, customers, and other stakeholders with dignity and respect. We’re looking for diverse talent and creating an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences. PrepayPower’s mission is to give people total control and complete transparency over their energy costs. Rather than the traditional market model of short-term discounts with significant contract terms, we help customers achieve long-term savings on their electricity, gas, and broadband by putting them in control. Our approach is customer-driven. We provide an exceptional level of service, and this has been recognised by Trustpilot, where we are Ireland’s highest-rated energy supplier. #J-18808-Ljbffr
