Electricity Sales Advisor Department: Telesales Employment Type: Full Time Location: Dublin 18 Compensation: €34,000 - €49,000 / year Description Electricity Sales Advisor, earn up to €49,000+ a year Competitive salary | Career growth | Great team vibe €34K base + €15K OTE (Uncapped!) Full training + career development 21 days annual leave (increases with service) Free breakfast on Fridays What You'll Do? Talk to new + existing customers across Ireland Handle inbound & outbound sales calls Smash daily + weekly KPIs Build relationships, handle objections, and close deals Support extra campaigns + customer service when needed What We're Looking For? 1+ year in sales, retail, or a target-based role Confident, goal-driven, and motivated by success Strong communicator who loves talking to people Knows their way around CRM tools + multitasks like a pro (Not essential but an advantage) What's In It for You? Refer-a-Friend bonuses Bike-to-Work + TaxSaver travel tickets Employee Assistance Programme Pension after 12 months Exclusive PrepayPower staff tariffs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Field Sales Representative - 2k sign on bonus Department: Field Sales Employment Type: Full Time Location: Longford Compensation: €32,000 - €50,000 / year Description The Field Sales Representative will generate new customer leads through face-to-face sales - helping prospective customers to analyse and take control of their energy costs. What's in it for you ? €2,000 sign on bonus after successful probation * Basic salary starting from €32,000 - €34000. Uncapped and Realistic On Target Earnings - OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Key Responsibilities Conduct door-to-door sales visits to residential customers and multiple property owners with a focus on high conversion rate. Promote and sell prepay Power products/services. Consistently hit/exceed individual targets and KPIs. Execute strategic sales approaches to maximise customer engagement. Overcome objections and close deals effectively, ensuring a high success rate. Maintain accurate records of leads, customer interactions, and sales outcomes using CRM tools. Continuously refine sales strategies providing feedback to optimise performance Represent the company with professionalism, enthusiasm, and a winning attitude. Full training & development provided to succeed in this role Skills, Knowledge and Expertise You'll need to be self-motivated, resilient & passionate about sales. A target driven individual, motivated by OTE and quality of service. Ambitious and embraces a challenge - looks for solutions. Have an outgoing personality, ability to communicate clearly and concisely. Benefits €2,000 sign on bonus after successful probation (T's & C's applied) Basic salary starting from €32,000 - €34000. Uncapped and Realistic On Target Earnings - realistic OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Full training and ongoing development will be provided by our dedicated Field Sales Training team. Realistic progression opportunities Pension Contribution Scheme. Discounted Health Insurance Group Scheme & EAP. Established employee CSR, Wellness and Social Committees, and great social events. Refer a Friend Scheme - up to €1000. Tax Saver Travel Tickets & Bike to Work Scheme & more To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Broadband Supervisor Department: CX Employment Type: Full Time Location: Dublin 18 Compensation: €45,000 / year Description We are seeking an experienced Tier 2 Broadband Supervisor to lead a small, skilled technical support team focused on delivering exceptional customer experience. In this role, you'll combine strong technical knowledge of broadband products and infrastructure with a passion for quality service and team excellence. You will oversee daily Tier 2 operations, ensuring complex broadband issues are resolved efficiently, processes are continuously improved, and customers receive reliable, high-quality support. Key Responsibilities Team Leadership & Support Lead, coach, and motivate a small team of Tier 2 broadband specialists. Oversee day-to-day operations, ensuring workload balance and high performance across technical support activities. Support a culture of accountability, collaboration, and continuous learning. Technical Expertise & Problem Resolution Provide advanced technical guidance and act as the escalation point for complex broadband faults and service issues. Ensure timely and effective resolution of incidents while maintaining a customer-first mindset. Work closely with internal teams and third-party vendors to troubleshoot and resolve service-impacting problems. Customer Experience & Quality Champion service excellence, ensuring all interactions deliver a positive and professional customer experience. Identify trends in customer issues and drive improvements to reduce repeat faults and escalations. Monitor quality metrics and implement best practices to enhance service reliability and customer satisfaction. Operational Performance & Reporting Track and report on key performance indicators, including resolution times, quality scores, and customer feedback. Contribute to process improvement initiatives, ensuring the team operates efficiently and in line with SLAs. Support knowledge management by maintaining accurate documentation and technical guides. Skills, Knowledge and Expertise Minimum 3 years' experience in a broadband support or Tier 2 technical role, with at least 2 years in a supervisory or lead capacity preferred. Strong technical knowledge of broadband product. Proven ability to troubleshoot complex connectivity and service issues. Demonstrated commitment to delivering excellent customer experience and service quality. Strong communication, coaching, and organisational skills. Ability to collaborate effectively across technical and customer support teams Benefits Competitive salary & bonus structure Pension Contribution Scheme PrepayPower Health Insurance Group Scheme Laya Healthcare TELUS Health Employee Assistance Programme (EAP) Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. PrepayPower Staff Tariff Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Vendor Coordination -Credit Management Department: Finance Employment Type: Full Time Location: Dublin 18 Description We are seeking a highly motivated and detail-oriented Vendor Coordination to join our credit management team. Reporting to the Senior Credit Manager, the successful candidate will play a crucial role in managing, coordinating and reporting on our third-party relationships with collections vendors, the network operators our meter installation partner, as well as managing the day-to-day activities of our field operations specialists. Key Responsibilities DCA Collections Vendor Management Manage the workflow that is provided to our third party DCA across all business units ensuring a timely and accurate process is in place for the placement of Yuno Final Bills, Oil Final bills, and PPP final bills with our Third Party DCA Monitor and Review Third Party vendor performance across all final bill products, compile monthly performance reporting on all products with suggestions and implementation plans for areas that need improvement. Manage and own third party DCA queries, Lising with other credit management, Billing and CX stakeholders to track and resolve all open queries in a timely manner. Manage the cross check and sign off third party DCA invoices monthly. 2. Market Messages- Network Operators Manage the Vacant/DeEng/ReEng processes including liaising with internal business teams, sending market messages e.g. 017 or actioning inbound messaged e.g. 131/117R & issuing status reports to the senior credit manager. Act as point of contact for the network operators relating to the escalation of credit management market messages such as 017,021, and any other market messaging as determined by the senor credit manager. Responsibility for tracking, reporting and resolving any credit management market message issues with the network operators. Responsibility for reviewing and approving charges from the network operators relating to credit management market messages and escalations. Assist the senior credit manager re any ad hoc requests relation to market messaging relating to credit management. 3.PPP Meter Installation Partner Manage the relationship with our meter installer relating to credit management jobs carried out by their technicians. Implement an efficient process to ensure Revenue Jobs are raised in a timely manner and follow up to ensure completion Report monthly on revenue job success rates, issues, and plans for improvement. Review installer invoices and cross check invoiced work v actual work completed. 4.Field Operations - Reads Gain a full understanding of the impact of field ops reads and ensure prioritisation of weekly workflow is prioritised based on maximum impact to either long term no access revenue loss (Elec) or unreconciled consumption (Gas). Work with the Credit Management Lead to coordinate with our 2 field ops specialists ensuring they are working on prioritised tasks on a weekly basis and reporting back on progress. Implement reporting to show effectiveness of field ops specialists in obtaining and submitting meter reads. Participate in continuous improvement initiatives and engagement initiatives to ensure Field ops agents are included as part of the wider credit management function. Skills, Knowledge and Expertise Energy industry experience is a distinct advantage Familiarity with energy market messaging is a distinct advantage At least 2 years' experience in a similar role High attention to detail with the ability to work efficiently under tight deadlines. Proficient in MS Office (Excel, Word, PowerPoint), with advanced Excel skills (pivot tables, VLOOKUP, etc.). Strong communication skills and the ability to collaborate with cross-functional teams. Ability to adapt to a fast-paced environment and manage multiple tasks effectively. Ability to adapt to changing industry trends and regulatory requirements. Benefits Competitive salary & bonus structure Pension Contribution Scheme PrepayPower Health Insurance Group Scheme Laya Healthcare TELUS Health Employee Assistance Programme (EAP) Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. PrepayPower Staff Tariff Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Field Sales Representative - 2k sign on bonus Department: Field Sales Employment Type: Full Time Location: Cork Compensation: €32,000 - €50,000 / year Description The Field Sales Representative will generate new customer leads through face-to-face sales - helping prospective customers to analyse and take control of their energy costs. What's in it for you ? €2,000 sign on bonus after successful probation * Basic salary starting from €32,000 - €34000. Uncapped and Realistic On Target Earnings - OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Key Responsibilities Conduct door-to-door sales visits to residential customers and multiple property owners with a focus on high conversion rate. Promote and sell prepay Power products/services. Consistently hit/exceed individual targets and KPIs. Execute strategic sales approaches to maximise customer engagement. Overcome objections and close deals effectively, ensuring a high success rate. Maintain accurate records of leads, customer interactions, and sales outcomes using CRM tools. Continuously refine sales strategies providing feedback to optimise performance Represent the company with professionalism, enthusiasm, and a winning attitude. Full training & development provided to succeed in this role Skills, Knowledge and Expertise You'll need to be self-motivated, resilient & passionate about sales. A target driven individual, motivated by OTE and quality of service. Ambitious and embraces a challenge - looks for solutions. Have an outgoing personality, ability to communicate clearly and concisely. Benefits €2,000 sign on bonus after successful probation (T's & C's applied) Basic salary starting from €32,000 - €34000. Uncapped and Realistic On Target Earnings - realistic OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Full training and ongoing development will be provided by our dedicated Field Sales Training team. Realistic progression opportunities Pension Contribution Scheme. Discounted Health Insurance Group Scheme & EAP. Established employee CSR, Wellness and Social Committees, and great social events. Refer a Friend Scheme - up to €1000. Tax Saver Travel Tickets & Bike to Work Scheme & more To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Field Sales Representative - 2k sign on bonus Department: Field Sales Employment Type: Full Time Location: Dublin Compensation: €32,000 - €50,000 / year Description The Field Sales Representative will generate new customer leads through face-to-face sales - helping prospective customers to analyse and take control of their energy costs. What's in it for you ? €2,000 sign on bonus after successful probation * Basic salary starting from €32,000 - €34000. Uncapped and Realistic On Target Earnings - OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Key Responsibilities Conduct door-to-door sales visits to residential customers and multiple property owners with a focus on high conversion rate. Promote and sell PrepayPower products/services. Consistently hit/exceed individual targets and KPIs. Execute strategic sales approaches to maximise customer engagement. Overcome objections and close deals effectively, ensuring a high success rate. Maintain accurate records of leads, customer interactions, and sales outcomes using CRM tools. Continuously refine sales strategies providing feedback to optimise performance Represent the company with professionalism, enthusiasm, and a winning attitude. Full training & development provided to succeed in this role. Skills, Knowledge and Expertise You'll need to be self-motivated, resilient & passionate about sales. A target driven individual, motivated by OTE and quality of service. Ambitious and embraces a challenge - looks for solutions. Have an outgoing personality, ability to communicate clearly and concisely. Benefits €2,000 sign on bonus after successful probation (T's & C's applied) Basic salary starting from €32,000 - €34000. Uncapped and Realistic On Target Earnings - realistic OTE of €50,000 in first year. Flexible working options available. Daily Lunch Allowance Company Vehicle or Fuel Allowance DOE. 21 days annual leave, increasing with service. Full training and ongoing development will be provided by our dedicated Field Sales Training team. Realistic progression opportunities Pension Contribution Scheme. Discounted Health Insurance Group Scheme & EAP. Established employee CSR, Wellness and Social Committees, and great social events. Refer a Friend Scheme - up to €1000. Tax Saver Travel Tickets & Bike to Work Scheme & more To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Revenue Assurance Manager Department: Revenue Protection Employment Type: Full Time Location: Dublin 18 Description We are seeking a Senior Revenue Assurance manager to join our Finance Department. Operating within the Revenue Assurance function, the Senior Revenue Assurance Manager will play a critical role in the safeguarding of Prepay Power's revenue across our multiple prepay products. This role will be responsible for identifying, preventing and recovering revenue leakage while ensuring robust monitoring frameworks are in place. Working cross- functionally with Finance, Billing, Customer experience, Business Projects and Support operations, the revenue assurance manager will design and drive the delivery of initiatives that maximise revenue recovery, reduce revenue leakage, and strengthen financial performance across the PrePayPower business unit. The successful candidate will report directly to the Head of Revenue Protection & Billing and will have regular interaction with senior management across the business. They will leverage their previous knowledge and experiences and combine them with a desire to develop, enhance, and continually improve our existing processes. Our work is heavily data based, as such the candidate should have a third level degree or equivalent experience in a quantitative subject such as engineering, physics, maths, science, or data analytics. The candidate should have an understanding, or the ability to gain an understanding of tools used to store, query and process databases. Experience with SQL, and python or similar tools would be highly advantageous. Being a key driver of process improvement, the successful candidate will have demonstrated previous experience of being a key stakeholder or business lead, in the development and delivery of Revenue Assurance process improvements/systems. Key Responsibilities Working closely with senior management within the company, the candidate will work on the following areas: Revenue Leakage Framework: Establish and maintain a comprehensive revenue assurance framework to identify monitor and mitigate revenue leakage across our prepaid electricity, gas, broadband and oil products. Revenue Leakage Reduction: Implement initiatives and controls to achieve measurable reductions in revenue leakage, collaborating with IT, Projects, Finance, and operations teams. Recovery Tracking: Monitor and report on monthly revenue recovery rates across our prepaid products providing actionable insights to senior management. Workflow Design: Build out efficient, standardised revenue assurance workflows and processes to ensure efficiency, prioritisation, and scalability across the revenue assurance function. Systems and Projects Collaboration: Partner closely with business projects and development teams to design and deliver system-based process improvements that support end to end revenue assurance objectives. Risk Assessment: Identify high risk areas for revenue loss and ensure that system enhancements or Dev changes implemented by other areas account for these risks. Data and Reporting: Leverage data analytics to measure revenue assurance performance and provide regular updates to senior management. Ensure key KPI's are tracked and reported weekly highlighting risks and actionable insights. Continuous Improvement and Compliance: Benchmark processes against industry best practices and recommend and drive the delivery of improvements to policies, systems, and processes. Ensure the revenue assurance area is fully compliant with CRU regulations. Proactively manage key external partners: Establish and maintain relationships with key third party partners such as network operators, meter contractors and debt recovery agencies. Manage and Mentor: manage the day-to-day operations of the revenue assurance team including team leaders, field agents and front-line customer facing staff ensuring the continuous development and retention of key staff. Skills, Knowledge and Expertise 5+ years' experience in Revenue assurance or Revenue protection management preferably within the energy or utilities sector. Strong analytical skills with the ability to interpret complex datasets and identify actionable insights. Proven track record of reducing revenue leakage and implementing revenue assurance frameworks. Excellent stakeholder management skills with the ability to influence at all levels. Strong problem-solving mindset with high attention to detail. Experience of implementing significant process improvements including familiarity with creating development and process improvement goal and business requirement documents Initiative. We are looking for a candidate who has the drive, curiosity and initiative do conduct their own research to solve problems. Strong data handling & data query skills are highly desirable with some experience in tools such as or like: Python, SQL, database management, and Tableau or Power BI Ability to provide insights off the back of analysed data. High level of proficiency in MS Excel is essential. Benefits Competitive salary & bonus structure Pension Contribution Scheme Discounted Health Insurance Group Scheme with Laya Healthcare. TELUS Health Employee Assistance Programme (EAP) Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Tax Saver Travel Tickets & Bike to Work Scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
.Net Full Stack Engineer Department: IT Employment Type: Full Time Location: Dublin 18 Compensation: €50,000 - €60,000 / year Description About the role We are looking for an accomplished and talented .NET Full Stack Engineer to join our established software development team on a full-time basis. The successful candidate will work closely with the Dev Team and Full Stack Manager and will have the ability to build robust software to drive improvements across our products and services. Key Responsibilities Developing new functionality on existing products Maintaining existing applications. Providing technical support to the various internal departments on all team software Developing using unit tests and engaging in the writing of other types of automated tests Skills, Knowledge and Expertise Degree in Computer Science, Software Engineering, or related area. 3+ years of experience as a .Net Full Stack Engineer Good understanding of the full SDLC Technical Skills Proven experience with C#, .Net Core, .Net and Entity Frameworks, Visual Studio Practical experience with OOP, design patterns, and SOLID principles. Practical experience with Unit Test (Moq, XUnit, NUnit, and Faker). Experience in developing and consuming REST API. Experience with T-SQL (queries,view, functions, stored procedures, indices) Experience with Front-End Development : HTML5/CSS/JS. Desirable Experience with AngularJS, LINQ. Experience in working in a SCRUM/Agile environment. Experience with Confluence (documentation tools and design diagrams). Familiar with Message Queue System such as RabbitMQ and Azure Queue Storage. Experience in Azure DevOps Soft Skills Communication, collaboration, empathy. Creativity, problem-solving, critical thinking, and analytical abilities. Flexibility, ability to learn & curiosity. Benefits Competitive salary & bonus structure Pension Contribution Scheme PrepayPower Health Insurance Group Scheme & EAP with Laya Healthcare Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. PrepayPower Staff Tariff Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
