Practice Evolve is a global provider of Practice Management software (Accounting Workflow and Document Management) for the LegalTech industry in the UK, Ireland, Australia, and New Zealand. With offices in Cork, London, and Sydney, our diverse team of dedicated individuals work internationally, combining our talents to excel in this niche industry. We aim to enable law firms to achieve their operational efficiency goals through our reliable, responsible, and reputable technology. We are recruiting a Legal Bookkeeper to join our bookkeeping team. The ideal candidate would be expected to provide a consistent and efficient legal accounts service to clients. What we offer: At PE, once you join us, you become part of an amazing community of Evolvers. We offer training in many different topics in professional and personal development. We believe in motivating our people to meet their goals and progress in their career and are big on internal promotions. Some other employee benefits include: Competitive salary package Welcome Pack complete with PE merchandise Employee Assistance Programme Pension Scheme Income Protection Life Cover Annual leave 26 days plus public holidays Cycle to Work Scheme Sick pay What you’ll do: Work as part of a team and provide consistent, polite, and client-focused service Check and post electronic posting slips which have been completed by clients Set up payments for various clients Monitor banks for incoming funds and notify clients Check and input supplier invoices emailed by clients and set up payment run if required Complete and interpret Office/Client/Deposit bank reconciliations on a weekly/monthly basis Produce month-end management reports Liaise with clients using Email/Telephone/Internal support system Run and upload VAT returns when required Deal with fee earner ad-hoc queries using our internal support system Experience of working with a multiple client base using multiple accounts software platforms. SOS/PE/Zero preferred but not essential Knowledge of Solicitor Accounts Rules Experience working in a front-line legal accounts environment for a minimum of 2 years Fully conversant with double entry bookkeeping Good IT skills – knowledge of Microsoft software including Teams Ability to work full-time from home A confident and assertive individual who will be able to appreciate the needs of our customers, whilst balancing the pressure of a high-volume posting environment. PE is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other legally protected status. To apply for this job vacancy please fill out the form below with an attached CV #J-18808-Ljbffr
We are looking for an experienced Software Engineer to look after our internal systems, not only to maintain, but enhance into the future. About us: PracticeEvolve provides Practice Management software (Accounting, Workflow and Document Management) to Law Firms throughout the UK, Ireland, Australia and New Zealand. With offices in Ireland and Sydney, we are a diverse team of dedicated individuals, working internationally and using our combined talents to excel in this niche industry. Our vision is to be world leader in mid-tier legal tech by capitalising on the accelerating global adoption of cloud. We are looking for a software engineer to join our engineering team. This role will focus on helping to develop new applications as well as supporting existing product suites. What we offer: At PE once you join us you become part of an amazing community of Evolvers. We offer training in many different topics in professional development and personal development. We believe in motivating our people to meet their goals and progress in their career and are big on internal promotions. There are so many opportunities for progression and have had many success stories this year and in previous years. Some other employee benefits include: Competitive salary package Welcome Pack complete with PE merchandise Healthhero Scheme Employee Assistance Programme Pension Scheme Income Protection Life Cover Annual leave 26 days plus public holidays Referral scheme Cycle to Work Scheme Friday Social Club Remote working model with an expectation of occasional site visits Sick pay Key Responsibilities: Coordinate with the business at large to refine requirements Collaborate with internal domain experts and developers alike to design, architect solutions. Actively participate in coding, testing, reviewing, merge requests. Participate in building and improving the devops cycle. Influence and build engineering culture by developing best practices. Collaboratively translate requirements to software designs Build, test, package and deploy features Investigate, concept prove, and present new technologies Required Skills for this role: Strong foundation in software design and development practices Knowledge of C# and SQL is essential Experience of WinForms essential Experience of WCF or .Net Remoting would be of benefit CI/CD, Git, Test-driven development Ability to communicate software designs Experience working in Agile Environment PE is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other legally protected status. This is a full-time role. #J-18808-Ljbffr
Practice Evolve is a global provider of Practice Management software (Accounting Workflow and Document Management) for the LegalTech industry in the UK, Ireland, Australia, and New Zealand. With offices in Cork, London and Sydney, our diverse team of dedicated individuals work internationally, combining our talents to excel in this niche industry. We aim to enable law firms to achieve their operational efficiency goals through our reliable, responsible, and reputable technology. In this role, the successful candidate will be responsible for supporting our clients with system navigation and troubleshooting of issues through Practice Evolve products. What we offer: At PE once you join us you become part of an amazing community of Evolvers. We offer training in many different topics in professional and personal development. We believe in motivating our people to meet their goals and progress in their career. Some other employee benefits include: Competitive salary package Welcome Pack complete with PE merchandise Employee Assistance Programme Pension Scheme Income Protection Life Cover Annual leave 26 days plus public holidays Cycle to Work Scheme Sick pay What you’ll do: Assist our clients to use PE software through phone support and remote assistance software. Ensure that clients are kept up to date with the progress of their call and maintain a full call history in our in-house Support system. Action inbound and outbound support requests through our ticketing system. Conduct remote troubleshooting sessions with clients to provide detailed information. Communicate promptly, clearly and accurately with customers and internal teams. Record detailed information for calls requiring further escalation, including step-by-step reproduction of the issue. Develop in-depth knowledge of PE software and obtain copies of logs and information for 2nd line support investigation. Support both internal teams and our customers with Support Portal enquiries. Meet operational KPIs including Customer Satisfaction, Response Time (RT), First Contact Resolution (FCR) & Average Handling Time (AHT). Maintain up-to-date knowledge of PracticeEvolve products and services. Attend all Learning & Development training sessions and complete all related assessments. Minimum Requirements: 2-3 years previous experience working in a support environment. Previous experience in a legal environment or knowledge of legal precedents and documentation is advantageous. A confident communicator, able to communicate effectively with internal customers. Dedicated and committed to providing an exceptional service. A passion for technology and a ‘can do’ attitude. Passion for solving problems. Good IT skills – Knowledge of Microsoft suite. Experience of working with Microsoft Word/Outlook as an Add-in to other software. PE is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other legally protected status. #J-18808-Ljbffr
