The Powerscourt Hotel, Resort & Spa is currently recruiting for an Night Auditor to join their front office team. This role offers a competitive salary, ongoing training, and complimentary transport to and from Bray Dart Station. Please note that this is a night position with normal working hours between 11pm-7.30am. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. Duties & responsibilities Organise, prepare, and reconcile end of day financial figures Prepare reports as requested by hotel management Handle all guest opportunities by following the guidelines and ensuring guest satisfaction. Energize the Guest Relations process in daily contact with other departments. Have a complete working knowledge of Opera system or similar system. Maintain telephone etiquette and verbiage standards. Maintain complete knowledge of: All Hotel facilities / services, hours of operation, All guest room locations, bed types Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Complete the departmental checklists on daily basis. Maintain complete knowledge and proper working condition of daily hotel operations. Why join our team: Competitive Salary Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Additional leave in line with service. Monthly contribution towards employees health and wellbeing after two years of service Skills: opera reception Audit night
The Powerscourt Hotel, Resort & Spa is currently recruiting for a Food and Beverage Supervisor who is highly motivated, well organised and passionate in delivering memorable experiences to join our Food and Beverage Team.This role offers a competitive hourly wage, ongoing training and complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Overseeing the activities of the outlet staff, expediting guests orders as needed, and maintaining good working relationships with co-workers. Ultimately, a top-performing Supervisor should be able to achieve exceptional customer service and ensure that guests have a pleasant experience. Supervisors oversee all restaurant, lobby lounge, pub, banqueting operations to ensure that it runs smoothly. Entry level management position that is responsible for supporting and managing the daily operations in the department. Duties & responsibilities Ensure all hotel standards are always kept Delegates tasks to line staff Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Monitoring the restaurants cash flow , follow proper cash handling protocol and settling outstanding bills. Promote the best possible experience for our guests and ensure guest satisfaction Ensure that all checklists, requisitions, and proper opening and closing duties are completed for each shift. Ensure that all steps of service, policies and procedures outlined in the Employee Manual are followed on a daily basis. Learn and utilize the current Point of Sales system, Lightspeed. Train, guide, and coach team members Ensure cleanliness is maintained throughout and recorded accordingly Supervise and guideline staff Other duties as required Why join our team: Competitive Salary Accommodation Available Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered. Additional leave in line with service. Monthly contribution towards employees health and wellbeing after two years of service. Skills: Experience in Hospitality esssential Excellent customer service Strong command English Language Ability to prioritise and organise work Ability to delegate and supervise task Basic knowledge of Wine and Food Strong attention to detail
Powerscourt Hotel, Resort and Spa is currently seeking applications for an experienced Night Manager. We seek a manager that is thoroughly professional, well organised, and passionate about delivering world-class hospitality to our guests. **Accommodation Available** This role offers a competitive annual salary, ongoing training, and complimentary transport to and from Bray Dart Station (if required). About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extraordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: The main purpose of the position is to manage the entire hotel operation during the overnight shift. To assure 5* standards are being met by working closely with the associates across all the departments. To be the escalation point of contact for the Front Desk during the overnight shift and act as Duty Manager. To manage compliance with all health and safety, fire and compliance protocols ensuring guest safety. To respond to a wide variety of guest requests by accurately assessing the guest's needs and adding any personal recommendations and touches to achieve maximum guest satisfaction. The ideal candidate will possess: At least 2 years of management and front office experience at. Night management experience is preferred. Ability to bespoke personal experiences for all hotel guests A hands-on approach and experience in leading and motivating teams to ensure the smooth, efficient operation of the department. Opera property management system experience Fluency in written and spoken English is required. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Laundry service You will be contacted within 5 working days should your application be brought to the next stage of the recruitment process. Skills: Night Manager Hotel Management OPERA Customer Service
