We are expanding our team and seeking an experienced Reservations Manager! This new role will lead our Reservations Department and ensure the smooth handling of all individual and group bookings. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. Key Responsibilities: Lead and develop the Reservations team to deliver exceptional service and accuracy. Oversee all reservations processes, ensuring compliance with brand standards and system accuracy (Opera, MARSHA, EMPOWER). Manage room inventory and support revenue strategies to optimise performance. Coordinate group bookings with Events and Sales teams, ensuring all details are delivered seamlessly. Act as the point of contact for guest inquiries, VIPs, and corporate clients. About You: 23 years experience as a Reservations Supervisor (or similar) in a 4- or 5-star hotel. Strong leadership skills with the ability to inspire high performance. Excellent communication, organisational, and problem-solving skills. Proficiency in Microsoft Office (Excel essential); knowledge of Opera PMS and Marriott systems is desirable. If you are passionate about delivering excellence, driving results, and leading a high-performing team, wed love to hear from you! Why join our team: Accommodation assistance offered. Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform laundered Skills: Reservations Hotel Opera Customer Care Benefits: Accommodation assistance offered.
The Powerscourt Hotel, Resort & Spa is currently recruiting for Full Time Bartender who is highly motivated, well organised and passionate in delivering memorable experiences to join our Food and Beverage Team. ** Midweek availability is essential for this role** This role offers a competitive salary, ongoing training and complimentary transport to and from Bray Dart Station About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Prepare and Serve drinks to guests Handle different payments in an efficient accurate manner Promote the best possible experience for our guests and ensure guest satisfaction Ensure cleanliness is maintained throughout and recorded accordingly Bar set up and breakdown Prepare equipment for the restaurant before and after service Other duties which may be required Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Strong Command of English Language Expereience in Hospitality Excellent Customer Service Skills Ability to prioritize and organise work Ability to delegate and organise work Basic knowledge of Wine and Food Basic financial knowledge and working with budgets
Powerscourt Hotel, Resort & Spa is currently recruiting for a Meeting & Events Executive to join our Sales & Events Department. The successful candidate must be highly motivated, well organized, and passionate in delivering memorable experiences This role offers a competitive salary, ongoing training, and complimentary transport to and from Bray Dart Station About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Meeting & Events Executive for Powerscourt Hotel. Coordinates events from proposal through to event fulfilment. Communicates with the hotel departments and customer to ensure consistent high-level service throughout from pre-event, event, and post event phase. Manages function space and room block inventory to maximize hotel profit. Ensures hotel and client fulfil group contractual commitments. Recognizes opportunities to maximize revenue opportunities by up selling and offering enhancements to create outstanding events. This role will suit an outgoing personality with a pro-active and detailed approach to hotel sales who enjoys working in a dynamic fast paced environment This role is best suited to an individual with strong organization, communication, selling and presentation skills as the role involves communicating with clients, hotel guests and hotel departments on a daily basis . The Ideal candidate will possess: Strong command of the English Language Previous experience of events in a 5-star hotel or equivalent relevant experience, at least 2 years preferable Excellent Customer Service Welcoming friendly personality and manner Polished and professional demeanour at all times Ability to prioritise and organise work Effective sales skills to up-sell products and services Knowledge of menu planning, food presentation, and banquet and event service operations Ability to manage guest room and meeting space inventories Strong customer development and relationship management skills Knowledge of Event Technology products and services Strong attention to detail is required Knowledge of contract management Strong communication skills (verbal, listening, writing) Proficiency in Microsoft Word, Excel, Opera Sales & Catering Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Sales Hotel Events Hospitality
The Powerscourt Hotel, Resort and Spa is now accepting applications for a Full Time Senior Spa Attendant. Our award-winning facility which includes a large spa over two floors, full fitness facility, pool, thermal suites, and a café is visited by both residents and club members. We pride ourselves in a consistent and highly professional approach towards health, safety, and cleanliness. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the Role - Key Areas of Responsibility Deep Cleaning of Pool Area, Hammam Suite, Thermal Suites, Changing Rooms, All Guest Public areas of the Spa. Replenishing all guest amenities regularly and ensure all public areas are presented to ESPA brand standards. Set up and close down the spa as per the brand standards set down by ESPA and Hotel, using relevant checklists. Courtesy to guests at all times offering assistance where required. Ensure guests are adhering to pool safety policies in particular during childrens swimming hours. Maintain a high standard of appearance and personal hygiene as laid down by the Spa Attendant Supervisor/ Spa Director and Leisure Club Manager. Always be punctual and prepared in advance of starting work. Perform any other duties deemed reasonable by management showing flexibility to cover areas outside the listed responsibilities. Ideal candidate will possess: The successful candidate will have previous professional cleaning experience and will be passionate about the maintenance of high standards. A professional manner and a great attitude towards providing high levels of customer service A willingness to progress their career with the MHL Hotel Collection Excellent command of the English Language, both written and oral. At least one years experience working in a housekeeping or cleaning attendant role Ability to focus and multitask, to use time efficiently; prioritise and organise work. The role involves various shifts from 6.30am -3pm, 9.30am -6pm and 1pm-9.30pm Monday to Sunday inclusive. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Spa Cleaning Customer Care
The Powerscourt Hotel, Resort & Spa is currently recruiting for Full Time and Part Time Food & Beverage Assistants who are highly motivated, well organised and passionate in delivering memorable experiences to join our Food and Beverage Team. ** Midweek availability is essential for this role** This role offers a competitive salary, ongoing training and complimentary transport to and from Bray Dart Station About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Serve food and drinks to guests Handle different payments in an efficient accurate manner Promote the best possible experience for our guests and ensure guest satisfaction Ensure cleanliness is maintained throughout and recorded accordingly Prepare equipment for the restaurant before and after service Other duties which may be required Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Strong Command of English Language Expereience in Hospitality Excellent Customer Service Skills Ability to prioritize and organise work Ability to delegate and organise work Basic knowledge of Wine and Food Basic financial knowledge and working with budgets
The 5* Powerscourt Hotel, Resort, and Spa have a vacancy in their Front Office department for a Duty Manager. This role offers a competitive pay rate, ongoing training, and complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel, our vision is to create extraordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International Autograph Collection. About the position: A duty manager is responsible for ensuring that we provide the highest level of guest service and ensuring that standards are maintained for all Receptionists in Front of House. Responsible for the day-to-day operations of Reception with a primary focus on the overall operation of Reception. Supervise, train, and inspect the performance of assigned all FOH personnel, ensuring that all procedures are completed to the Hotels standards. Assist where necessary to ensure optimum service to guests. Ideal candidate will possess: To ensure high levels of customer service and standards are delivered consistently at Reception while supporting the Management of the Front of House team daily. To oversee day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases. Good Opera System knowledge essential. Excellent verbal communication, and the ability to convey information clearly and effectively. Strong leadership abilities and initiative. Great interpersonal skills and customer service. Quick decision-making and problem-solving abilities. Excellent time management. Responsible, goal oriented and organized. Strong attention to detail and ability to multitask. Confident, proactive, and willing to take on challenges. Great listening skills and able to take direction from individuals in higher-level positions. Provide regular feedback to the Front of House Manager on staff performance. Ensure employee discipline and relations are well maintained during your shift in accordance with hotel policy. Review with the Front of House Manager, all SOPs relating to the Front of House operation of the Powerscourt Hotel Duties delegated by the Front of House Manager and Assistant Front of House Managers are to be effectively carried-out within the given time. Demonstrate effective leadership skills, leading by example regarding presentation, customer care, commitment, and professionalism. Manage the Reception desks during your shift, always ensuring a senior presence. Take an active part in managing the accounting side of the Front of House operation. This includes house limit checks, credit card authorization, following correct procedures regarding city ledger accounts, petty cash, and adjustments. Ensure dissatisfied guests are well dealt with ensuring as far as possible that they leave with a favorable impression of Powerscourt Hotel, and when the hotel complaints policy has been accurately followed. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Front Office Reception Management
The Powerscourt Hotel, Resort & Spa is currently recruiting for a Conference and Banqueting Supervisor who is highly motivated, well organised and passionate in delivering memorable experiences to join our Conference and Banqueting Team. Our world class Conference & Banqueting facilities are set amidst the Garden of Ireland in Co. Wicklow. Powerscourt Hotel offers a uniquely beautiful backdrop for business meetings, private dinners, weddings, and conferences alike. Providing an impeccable level of service, from planning to execution of all events, we focus on every detail to ensure each guest experiences the creative and collaborative efforts of hosting such an occasion. This role offers a competitive wage, ongoing training and development opportunities, along with complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Overseeing the activities of the outlet staff, expediting guests orders as needed, and maintaining good working relationships with co-workers. Ultimately, a top-performing Supervisor should be able to achieve exceptional customer service and ensure that guests have a pleasant experience. Supervisors oversee all restaurant, lobby lounge, pub, banqueting operations to ensure that it runs smoothly. Entry level management position that is responsible for supporting and managing the daily operations in the department. Duties & responsibilities Ensure all hotel standards are always kept Delegates tasks to the team Conducting regular inspections of the banqueting departments to ensure proper standards of hygiene and sanitation are maintained. Overseeing preparation, presentation, and storage to ensure compliance with standards and food health and safety regulations. Monitoring cash flow , follow proper cash handling protocol and settling outstanding bills. Promote the best possible experience for our guests and ensure guest satisfaction Ensure that all checklists, requisitions, and proper opening and closing duties are completed for each shift. Ensure that all steps of service, policies and procedures are followed on a daily basis. Learn and utilize the current Point of Sales system. Train, guide, and coach team members Ensure cleanliness is maintained throughout and recorded accordingly Supervise and guideline staff Other duties as required Why join our team: Competitive Salary Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered. Additional leave in line with service. Monthly contribution towards employees health and wellbeing after two years of service. Skills: Experience in Hospitality essential. Excellent customer service Strong command English Language Ability to prioritise and organise work Ability to delegate and supervise Basic knowledge of Wine and Food Strong attention to detail Skills: Banquet Operations Coaching Employees Customer Service Organisation detail oriented Flexible food and beverage Benefits: Complimentary employee bus service Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Uniform provided and laundered. Additional leave in line with service. Monthly contribution health and welfare
The Powerscourt Hotel, Resort & Spa is currently recruiting for an At Your Service Agent who is highly motivated, well organised and passionate in delivering memorable experiences to join our Front of House team. This role offers a competitive Hourly rate with on-going training and complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: At Your Service Agent is the first point of contact over the phone to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of service. Provides prompt and courteous handling of all incoming calls and assistance for outgoing calls. Also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated Managers for immediate assistance. The successful candidate will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to deliver and exceed on guest expectations. Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Complete the departmental checklists on daily basis. Opera PMS system knowledge and previous working experience within Marriott, whilst not essential, will be of advantage. Assisting Reception Team in the recognition of all Powerscourt Hotel guests: In House Guests and Non-resident Guests visiting the property. Ensure all departments are aware of all guests needs prior to arrival that will lead to a unique, memorable and personal stay. This includes communicating guests: preferences, service and amenities, membership affiliation, events, interests, VIP status, relationships, pet information, previous stay information. The Ideal candidate will possess: Strong command of the English Language Experience in hospitality would be beneficial but not essential. Excellent Customer Service Welcoming friendly personality and manner Ability to prioritise and organise work Ability to workflexible hours, including weekends, Bank Holidays, early shifts and evening shifts. Work with Outlook, Opera, Hotels and Marriott systems. Ability to maintain Hotels standards, policies and procedures always. Maintain high concentration and make concise decisions, follow up where required. Maintain high level of cleanliness in the department areas. Ability to work in a fast-paced busy environment. Handling of Lost & Found inquiries Ascertain caller's needs and comply with such to ensure caller's satisfaction. Other duties as required Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Convey a professional manner at all times Ability to work in a fast paced environment Excellent Telephone Manner proactive and multi tasking Excellent Customer Service Skills
