The Powerscourt Hotel, Resort & Spa is currently recruiting for an Night Auditor to join their front office team. This role offers a competitive salary, ongoing training, and complimentary transport to and from Bray Dart Station. Please note that this is a night position with normal working hours between 11pm-7.30am. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. Duties & responsibilities Organise, prepare, and reconcile end of day financial figures Prepare reports as requested by hotel management Handle all guest opportunities by following the guidelines and ensuring guest satisfaction. Energize the Guest Relations process in daily contact with other departments. Have a complete working knowledge of Opera system or similar system. Maintain telephone etiquette and verbiage standards. Maintain complete knowledge of: All Hotel facilities / services, hours of operation, All guest room locations, bed types Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Complete the departmental checklists on daily basis. Maintain complete knowledge and proper working condition of daily hotel operations. Why join our team: Competitive Salary Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Additional leave in line with service. Monthly contribution towards employees health and wellbeing after two years of service Skills: opera reception Audit night
The Powerscourt Hotel, Resort & Spa is currently recruiting for a Conference and Banqueting Supervisor who is highly motivated, well organised and passionate in delivering memorable experiences to join our Conference and Banqueting Team. Our world class Conference & Banqueting facilities are set amidst the Garden of Ireland in Co. Wicklow. Powerscourt Hotel offers a uniquely beautiful backdrop for business meetings, private dinners, weddings, and conferences alike. Providing an impeccable level of service, from planning to execution of all events, we focus on every detail to ensure each guest experiences the creative and collaborative efforts of hosting such an occasion. This role offers a competitive wage, ongoing training and development opportunities, along with complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Overseeing the activities of the outlet staff, expediting guests orders as needed, and maintaining good working relationships with co-workers. Ultimately, a top-performing Supervisor should be able to achieve exceptional customer service and ensure that guests have a pleasant experience. Supervisors oversee all restaurant, lobby lounge, pub, banqueting operations to ensure that it runs smoothly. Entry level management position that is responsible for supporting and managing the daily operations in the department. Duties & responsibilities Ensure all hotel standards are always kept Delegates tasks to the team Conducting regular inspections of the banqueting departments to ensure proper standards of hygiene and sanitation are maintained. Overseeing preparation, presentation, and storage to ensure compliance with standards and food health and safety regulations. Monitoring cash flow , follow proper cash handling protocol and settling outstanding bills. Promote the best possible experience for our guests and ensure guest satisfaction Ensure that all checklists, requisitions, and proper opening and closing duties are completed for each shift. Ensure that all steps of service, policies and procedures are followed on a daily basis. Learn and utilize the current Point of Sales system. Train, guide, and coach team members Ensure cleanliness is maintained throughout and recorded accordingly Supervise and guideline staff Other duties as required Why join our team: Competitive Salary Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered. Additional leave in line with service. Monthly contribution towards employees health and wellbeing after two years of service. Skills: Experience in Hospitality essential. Excellent customer service Strong command English Language Ability to prioritise and organise work Ability to delegate and supervise Basic knowledge of Wine and Food Strong attention to detail Skills: Banquet Operations Coaching Employees Customer Service Organisation detail oriented Flexible food and beverage Benefits: Complimentary employee bus service Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Uniform provided and laundered. Additional leave in line with service. Monthly contribution health and welfare
The Powerscourt Hotel, Resort & Spa is currently recruiting for a Breakfast Chef who is highly motivated, well organised and passionate in delivering memorable experiences to join ourCulinary team. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection About the role: Working as part of our Culinary team your role will be to responsible for plan, prepare, set up and provide quality service in all areas of food production, with a focus on breakfast service, for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. You will be expected to maintain organisation, cleanliness and sanitation of work areas and equipment. The Ideal candidate will possess: Strong command of the English Language Welcoming friendly personality and manner Ability to prioritise and organise work Experience in a high standard food prep and service environment. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Culinary HACCP Communication skills
The Powerscourt Hotel, Resort & Spa is currently recruiting for an At Your Service Agent who is highly motivated, well organised and passionate in delivering memorable experiences to join our Front of House team. This role offers a competitive Hourly rate with on-going training and complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: At Your Service Agent is the first point of contact over the phone to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of service. Provides prompt and courteous handling of all incoming calls and assistance for outgoing calls. Also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated Managers for immediate assistance. The successful candidate will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to deliver and exceed on guest expectations. Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Complete the departmental checklists on daily basis. Opera PMS system knowledge and previous working experience within Marriott, whilst not essential, will be of advantage. Assisting Reception Team in the recognition of all Powerscourt Hotel guests: In House Guests and Non-resident Guests visiting the property. Ensure all departments are aware of all guests needs prior to arrival that will lead to a unique, memorable and personal stay. This includes communicating guests: preferences, service and amenities, membership affiliation, events, interests, VIP status, relationships, pet information, previous stay information. The Ideal candidate will possess: Strong command of the English Language Experience in hospitality would be beneficial but not essential. Excellent Customer Service Welcoming friendly personality and manner Ability to prioritise and organise work Ability to workflexible hours, including weekends, Bank Holidays, early shifts and evening shifts. Work with Outlook, Opera, Hotels and Marriott systems. Ability to maintain Hotels standards, policies and procedures always. Maintain high concentration and make concise decisions, follow up where required. Maintain high level of cleanliness in the department areas. Ability to work in a fast-paced busy environment. Handling of Lost & Found inquiries Ascertain caller's needs and comply with such to ensure caller's satisfaction. Other duties as required Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Convey a professional manner at all times Ability to work in a fast paced environment Excellent Telephone Manner proactive and multi tasking Excellent Customer Service Skills
The Powerscourt Hotel, Resort & Spa is currently recruiting for Full Time Bartender who is highly motivated, well organised and passionate in delivering memorable experiences to join our Food and Beverage Team. ** Midweek availability is essential for this role** This role offers a competitive salary, ongoing training and complimentary transport to and from Bray Dart Station About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Prepare and Serve drinks to guests Handle different payments in an efficient accurate manner Promote the best possible experience for our guests and ensure guest satisfaction Ensure cleanliness is maintained throughout and recorded accordingly Bar set up and breakdown Prepare equipment for the restaurant before and after service Other duties which may be required Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Strong Command of English Language Expereience in Hospitality Excellent Customer Service Skills Ability to prioritize and organise work Ability to delegate and organise work Basic knowledge of Wine and Food Basic financial knowledge and working with budgets
The Powerscourt Hotel, Resort & Spa is currently recruiting for a Pastry Chef de Partie role seeking individuals who arehighly motivated, well organised and passionate in delivering memorable experiences to join ourCulinary team.This role offers a competitive rate of pay,ongoing training and complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection About the role Responsibilities will include: High level of culinary preparation in busy pastry kitchen in a 5* hotel Creation of afternoon teas, pastries, desserts, and cakes for our various outlets Maintenance of HACCP and sanitisation principles and protocols in the pastry kitchen Communication with senior kitchen team on the day to day running of the area The Ideal candidates will possess: Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to communicate in English to the understanding of employees and guests as appropriate. Knowledge of food safety handling. Ability to promote positive relations with all individuals. Ability to prioritise, organise and follow up. Ability to focus attention on details. Ability to work well under pressure. Ability to perform job functions with minimal supervision. The successful candidate will have training and experience in a high standard food prep and service environment. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: HACCP Communication skills Culinary Qualifications Kitchen Chef Culinary
The 5* Powerscourt Hotel, Resort, and Spa have a vacancy in their Front Office department for a Duty Manager. This role offers a competitive pay rate, ongoing training, and complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel, our vision is to create extraordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International Autograph Collection. About the position: A duty manager is responsible for ensuring that we provide the highest level of guest service and ensuring that standards are maintained for all Receptionists in Front of House. Responsible for the day-to-day operations of Reception with a primary focus on the overall operation of Reception. Supervise, train, and inspect the performance of assigned all FOH personnel, ensuring that all procedures are completed to the Hotels standards. Assist where necessary to ensure optimum service to guests. Ideal candidate will possess: To ensure high levels of customer service and standards are delivered consistently at Reception while supporting the Management of the Front of House team daily. To oversee day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases. Good Opera System knowledge essential. Excellent verbal communication, and the ability to convey information clearly and effectively. Strong leadership abilities and initiative. Great interpersonal skills and customer service. Quick decision-making and problem-solving abilities. Excellent time management. Responsible, goal oriented and organized. Strong attention to detail and ability to multitask. Confident, proactive, and willing to take on challenges. Great listening skills and able to take direction from individuals in higher-level positions. Provide regular feedback to the Front of House Manager on staff performance. Ensure employee discipline and relations are well maintained during your shift in accordance with hotel policy. Review with the Front of House Manager, all SOPs relating to the Front of House operation of the Powerscourt Hotel Duties delegated by the Front of House Manager and Assistant Front of House Managers are to be effectively carried-out within the given time. Demonstrate effective leadership skills, leading by example regarding presentation, customer care, commitment, and professionalism. Manage the Reception desks during your shift, always ensuring a senior presence. Take an active part in managing the accounting side of the Front of House operation. This includes house limit checks, credit card authorization, following correct procedures regarding city ledger accounts, petty cash, and adjustments. Ensure dissatisfied guests are well dealt with ensuring as far as possible that they leave with a favorable impression of Powerscourt Hotel, and when the hotel complaints policy has been accurately followed. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered Skills: Front Office Reception Management
