Primary Purpose: We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion. Event coordinator responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations. Key Responsibilities: You will report to the Director of Marketing and Events. Your main areas of responsibility will include but are not confined to: Operate and maintain a computerised system for responding and coordinating and tracking sales enquiries, bookings and availability. Meet prospective clients for show-arounds for weddings, private and corporate functions. Ensure a prompt and professional response and follow-up to sales enquiries. Prepare weekly and monthly reports outlining the Business on the Books for the current and following years. Generate quotations for prospective bookings and timely follow ups. Liaise with clients in relation to coordinating the intricate details of their events. Monitor, co-ordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event . Generate sufficient information for invoicing of events . To maximise resort revenue and guest satisfaction by ensuring the accurate and effective processing of conference bookings and private functions through effective key account management. Up-sell products and services throughout the event process to maximise revenue. Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details. Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events . Take ownership for recurring challenges and ensure the issues are resolved. To schedule and attend weekly function and sales meetings. Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events. Assist in promotional and marketing activities as required. Assist with the development of brochures and sales/promotional materials . Assist with updates and postings to Social Media sites. Contribute to the preparation of annual sales and events targets. Attend workshops, exhibitions and promotional events where required. Work closely with other members of the events team. Provide support and leadership to relevant team members. Adhere to Health & Safety Procedures and other Company Policies and Procedures. Any other duties relevant to your skills that may be assigned to you by the Company. Requirements: Minimum of two years Wedding or Event experience required Must be an efficient multi-tasker, highly organized, and detail oriented Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language Proficient in Opera V5/Cloud, Word, Excel and PowerPoint Proficient in all social media channels Excellent organizational skills Customer-service orientation A team player The information received through your application may not be used for any other purpose than that which it was intended. Skills: Organisation Sales Events planning Coordinating Events Managing Events Benefits: Gym Meal Allowance / Canteen Paid Holidays Parking Staff Discounts free golf perks
Overview Join to apply for the Weddings and Events Executive role at Portmarnock Resort & Jameson Golf Links . Primary Purpose: We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion. Event coordinator responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations. Key Responsibilities Operate and maintain a computerised system for responding and coordinating and tracking sales enquiries, bookings and availability. Meet prospective clients for show-arounds for weddings, private and corporate functions. Ensure a prompt and professional response and follow-up to sales enquiries. Prepare weekly and monthly reports outlining the Business on the Books for the current and following years. Generate quotations for prospective bookings and timely follow ups. Liaise with clients in relation to coordinating the intricate details of their events. Monitor, co-ordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event. Generate sufficient information for invoicing of events. To maximise resort revenue and guest satisfaction by ensuring the accurate and effective processing of conference bookings and private functions through effective key account management. Up-sell products and services throughout the event process to maximise revenue. Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details. Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events. Take ownership for recurring challenges and ensure the issues are resolved. To schedule and attend weekly function and sales meetings. Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events. Assist in promotional and marketing activities as required. Assist with the development of brochures and sales/promotional materials. Assist with updates and postings to Social Media sites. Contribute to the preparation of annual sales and events targets. Attend workshops, exhibitions and promotional events where required. Work closely with other members of the events team. Provide support and leadership to relevant team members. Adhere to Health & Safety Procedures and other Company Policies and Procedures. Any other duties relevant to your skills that may be assigned to you by the Company. Requirements Minimum of two years Wedding or Event experience required Must be an efficient multi-tasker, highly organized, and detail oriented Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language Proficient in Opera V5/Cloud, Word, Excel and PowerPoint Proficient in all social media channels Excellent organizational skills Customer-service orientation A team player The information received through your application may not be used for any other purpose than that which it was intended. Skills Organisation, Sales, Events planning, Coordinating Events, Managing Events Benefits Gym, Meal Allowance / Canteen, Paid Holidays, Parking, Staff Discounts, free golf perks #J-18808-Ljbffr
JOB DESCRIPTION JOB TITLE: Senior Spa Massage Therapist REPORT TO: Spa Manager SCOPE AND GENERAL PURPOSE OF THE JOB To provide professional and engaging wellness therapies and massage therapies to clients. To provide a variety of treatments to clients and ensuring the highest standards of guest care and customer satisfaction are always maintained. QUALITY STANDARDS To carry out all tasks in accordance with procedures as outlined in the Department Standards Manual. To answer the telephone and to handle bookings/enquires. Deliver a variety of spa services in a safe and comfortable manner. Maintain equipment and sample inventory of products. Keep documentation and update client files. Keep a clean and stocked room. Suggest and promote retail products or additional services. Apply best practices and be up to date with market trends. Carry out checks to ensure that treatment rooms and wider spa areas are clean, well-stocked with equipment and products, safe and hygienic. Ensure spa equipment is working and to coordinate safety and maintenance checks and repairs with the maintenance team where necessary. Monitor and control stock levels and make spa manager aware when stock levels need replenishing. Provide direct support to the spa manager when required. This may include assisting with stock ordering and stock control or training of staff. COMMUNICATION To bring customer comments and issues to the attention of your Head of Department. To maintain effective communications with all Departments with specific attention to Front Office. To ensure that all are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction. To identify maintenance issues and report accordingly. Providing a direct communication line with the spa manager to ensure they are informed of any customer care issues or breaches in company procedures. Act as a role model for other junior level therapists; helping at times to mentor and train new starters. HEALTH AND SAFETY To have full knowledge of and be able to act upon the Hotel & Golf Links Fire and Health and Safety Procedures. Uphold hygiene standards and follow health and safety regulations. To complete all duties and tasks with due care for the Health and Safety of yourself and other employees and guests. To ensure the highest standards of personal presentation whilst wearing the company supplied uniform, in accordance with Department Standards Manual. To report, and where necessary, act on incidents, accidents, fire, loss or damage. OCCASIONAL DUTIES To carry out any other reasonable duties as requested by a member of the management team. Attend meetings. Attend Portmarnock Resort and Jameson Golf Links Training. Skills: Body Massage Facials Spa treatment Manicure Benefits: perks Staff Discounts free golf meals referral bonuses
