Apprentice Service Advisor Porsche Centre South Dublin Dun Laoghaire, Dublin 18 Porsche Centre South Dublin is looking for a full-time Housekeeper/ Cleaner to join our Team in South Dublin! Main Duties include: Following the dealership cleaning plan and complete the duties as outlined on this. This includes keeping the showroom and customer areas clean and tidy. To assist in keeping the kitchen to a high level of cleanliness/hygiene, including cupboards, worktops, floors, walls etc and to maintain this whenever on duty. To maintain crockery, utensils and all kitchen apparatus in good order. To keep the fridges, freezers and shelves, clean and tidy. To ensure the cleaning of all bathrooms/shower rooms and toilets. To ensure that all hallways and public rooms are vacumed and mopped. To dust and wet-wipe or polish where appropriate, all ledges, lampshades, banisters and door knobs. To ensure a high level of cleanliness is maintained in the dealership customer areas and offices. Please apply below with a copy of your CV containing details of your previous roles and experience. Skills: cleaning Hospitality Benefits: Salary Annual Leave Social Club EAP
Apprentice Aftersales Advisor - Porsche Centre South Dublin Due to continued growth within the group, we are currently recruiting for an Apprentice or Trainee Aftersales Advisor to work in our modern Porsche Centre South Dublin showroom. Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as an Aftersales Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full and clean Irish or EU driving licence is an absolutely essential requirement for this role. Requirements: To be the focal and experienced point of contact for Porsche customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Porsche range. Maintain relevant systems ensuring accuracy at all times. This is a Trainee role and Joe Duffy Group have a comprehensive training program in place which is tailored to suit individual's needs and can take six months to complete. During this program, you will receive comprehensive training in the Joe Duffy Group process, database management, marketing, customer service and everything you will require to have a successful career in aftersales. During this training, the emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training. Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but a desire to work in and an understanding of the motor trade. We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package: Employment Assistance Program. Industry-leading training and progression plans. Bike to Work Scheme. 22 days of Annual Leave. Life cover. Active Social Club. PRSA. If you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today! A full and clean Irish or EU driving licence and a full time work VISA are essential requirements for this role Third Party Or Agency Assistance is Not Required - Thank You Joe Duffy Group is an equal opportunities employer Skills: Technician Motors Drivers Licence Apprenticeship Apprentice Mechanic Benefits: Manufacturer Training Full Training
Apprentice Sales Executive Porsche Centre South Dublin Dun Laoghaire, Dublin 18 Due to continuous growth within our business, an excellent opportunity has arisen for an Apprentice/Trainee Sales Executive to join our fantastic team at Porsche Centre South Dublin. Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Job Introduction: Are you interested in being an ambassador for our distinguished brand? Are you keen to build and share your technological knowledge to support your colleagues and impress our customers? Can you appreciate the importance of upholding the image of our Porsche Centre? If so, you could be the Porsche Apprentice Sales Executive were looking for. Who are we looking for? Flexible communicators who are completely focused on the customer Professionals with a genuine interest in cars and the latest technology Composed characters with experience in luxury retail and customer care Team players who will guide colleagues to create brand loyalty, product curiosity and an exciting environment where we work and customers relax Empathetic storytellers who can form genuine bonds with customers, inspire their thinking, instill trust and reinforce the values and benefits of Porsche It is essential that applicants have a Full and Clean Driving Licence. Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but have a desire and understanding of the motor trade. This position may also suit a graduate looking to pursue a career in Motor Sales. The main areas of learning will be: Follow the Joe Duffy Group sales process rigidly in pursuit of vehicle sales To follow instruction and take guidance from Sales Manager Manage and develop customer follow-up and prospecting systems designed to create additional Porsche sales opportunities for repeat and new business Effectively support the customer through the entire sales process; from enquiry to delivery and beyond. Build rapport and lasting relationships with Porsche customers to ensure repeat business. Maintain and accurately record all customer contact/details using in house computer systems Complete accurate appraisals of all vehicles presented in part-exchange, agreeing values with the Sales Manager. Actively achieve targets on a daily basis. Attend training on a regular basis to maintain product knowledge and increase skills Achieve the standards required and become a Sales Executive Person Specification: Exceptionally well-presented and groomed with high levels of attention to detail A passion for consistently delivering exceptional customer experience Previous experience of presenting products to customers highly advantageous Experience of working in a sales capacity or a customer service environment, demonstrating a commitment to providing our customers with an exceptional level of service. Possess a strong desire to succeed in a career selling motor vehicles Can clearly demonstrate a strong work ethic with excellent organisation & negotiation skills Warm and friendly personality portraying a professional and corporate image to all our customers (both face to face and over the phone) Excellent communication and interpersonal skills. A disciplined approach to following a rigid process from start to finish. For insurance reasons a full and clean Driving Licence is a pre-requisite. What we offer: 20 days holiday plus bank holidays Employee Assistance Scheme Health & wellbeing benefits Bike to work scheme Social Club Group life insurance Staff discounts Staff referral scheme In-house, manufacturer & professional qualifications If you are passionate and believe you have got what it takes to make a success within our organisation and want a career, not just a job - submit your CV and cover letter online today! We do not require the assistance of third parties or Agencies - Thank you Skills: Retail Hospitality Sales Customer Service Benefits: Salary Full Training
Car Valetor Porsche Centre South Dublin Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a rare opportunity to join our state-of-the-art Porsche Centre South Dublin and work with a highly skilled team of Valetors on some truly iconic cars. Job Purpose: To support the Sales, Service and Parts departments in vehicle cleaning ensuring that customer satisfaction and expectation is exceeded. Key Responsibilities: Be responsible for the condition of all new and used vehicles delivered to the Dealership including cleanliness, documentation, keys etc. Prepare vehicles in line with PDI and Dealership requirements. Ensure any damage is notified to the relevant manager in order that appropriate action can be taken. Wash and valet cars in line with Company and Manufacturer standards. Inspect vehicles with sales/service person prior to customer handover. To drive, move and deliver cars to designated locations in and around the local vicinity as per instructions Ensure regular stocks of cleaning materials. Assist in maintaining the Dealership clean and tidy. Maintain safe working practices and standards of the Dealership. What we can offer you: Industry-leading salary and bonus A career with Irelands largest and longest established motor group On and off the job training with Internal and manufacturer training programs Industry-leading state of the art facilities and equipment. Free uniform and annual tool vouchers 20 days annual leave Employee Assistance Program Active social club Bike to work scheme A full clean, driving licence and a full time work VISA/authorisation for Ireland is an essential requirement for this role. Joe Duffy Group is an equal opportunity employer. We do not require the assistance of recruitment agencies at this time. Thank you. Skills: Valeting Valetor Cleaners Car Cleaner Car Valeting Benefits: Basic Salary Bonus Benefits
Apprentice Technician - Porsche Dun Laoghaire, Co. Dublin Due to on-going growth within the group, we are now recruiting for an ambitious Apprentice Motor Technician to join our bright and modern Porsche Dealership in Dun Laoghaire. Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent.Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic opportunity if you are looking to pursue a career as a Vehicle Technician with a view to becoming a competent and fully trained with an internationally recognised qualification. The Apprentice Program will ensure that you are trained to learn how to undertake the repairs and servicing of motor vehicles; detect and diagnose any additional faults for further repairs; and ensure that all work is completed safely, complying with manufacturers and industry guidelines. The duration of the apprenticeship is a minimum of 4 years. The apprenticeship system is a modular standards-based system comprising of seven alternating phases of training and development four on-the-job and three off-the-job phases. On successful completion of your apprenticeship, you will receive a FETAC/QQI Level 6 Advanced Certificate Craft. This qualification is recognised both nationally and internationally. The successful candidate will have a keen interest in motor vehicles, it is essential that you have a minimum grade achieved in English, Maths and a Science based subject. You will be enthusiastic, committed and confident with an analytical and methodical way of thinking and it is paramount that you can demonstrate a high regard for customer care and professionalism and a willingness to commit to the apprenticeship with a view to qualifying as a Motor Technician and continuing your career within Joe Duffy Group whereby additional manufacturing training and development programs can be undertaken: We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package, which includes: Employment Assistance Programme Toolbox Allowance and Uniform Provided Industry leading training and progressions plans Bike to Work Scheme 20 days Annual Leave A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. For more information, please contact Third Party Or Agency Assistance is Not Required - Thank You. Joe Duffy Group is an equal opportunities employer. Skills: Technician Motors Drivers Licence Apprenticeship Apprentice Mechanic Benefits: Manufacturer Training Full Training
Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. The Groups robust and diversified business model has delivered 14 consecutive years of profit growth. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a rare opportunity to join our state-of-the-art Porsche Centre South Dublin and work with a highly skilled team of Technicians on some truly iconic cars. Job Purpose: To undertake maintenance, service and repair activities on Porsche motor vehicles of all types to the highest standard within the scheduled times. To care for customers Porsche vehicles and property and seek to achieve the highest customer satisfaction. To carry out all work in a safe, environmentally friendly and economical way. To build a bank of knowledge and skills to diagnose faults, carry out tests on Porsche vehicles and effect permanent and complete repairs. To share skills and knowledge to develop others within the dealership. To enhance the reputation of our Dealership at every opportunity when interacting with others. Key Responsibilities: Repair, test Porsche vehicles and diagnose their faults as and when required by Service Operations Manager and supervisory staff. Carry out all work to the highest standard to ensure total customer satisfaction and repeat/ incremental business Replace components, parts, lubricants and consumables and record usage. Recognise and report on Porsche vehicle and component serviceability with an emphasis on customer and public safety. Ensure that all faults and concerns are reported orally and recorded in writing on the job card and the Vehicle Health Check forms is fully completed. Serious concerns should be raised with the Service Operations Manager or Service Advisor. Read, understand and implement the Porsche technical service instruction data and improved working practices. Recover damaged or defective vehicles as directed with an emphasis on personnel safety as well as customer vehicle and contents security. Keep work areas clean and tidy, organised and safe from hazards to health and safety. Benefits: Exclusive brand & iconic cars Join Irelands 9th Best Employer in 2023 Work facilities and tooling second to none Manufacturer training to develop technical skills in High Voltage and I.C.E vehicles Progression opportunities available to the right candidate Industry leading remuneration & benefits on offer Manufacturer dedicated training programmes Porsche exclusive workwear Tool vouchers 20 days annual leave Own a brand new bike with our Cycle to Work scheme Join the PRSA (Personal Retirement Savings Account) scheme after passing your probation TLC (Technician Loyalty Club) In addition to the above benefits, you will receive the highest level manufacturer training on offer to cover the following certifications: Bronze Certification In-depth technical training to enable you to become knowledgeable on Porsche Cars High Voltage Certification to allow you work safely on all our Hybrid and BEV cars Silver Certification for the Technicians who want to enhance their diagnostic skills and become a problem solver High Voltage Expert if youre fascinated by Hybrid & BEV technology and want to become expert in this field Gold Certification a rare and challenging path designed to challenge and progress the very best Technicians Skills: Technician Motors Drivers Licence Benefits: Group Life Assurance Relocation Assistance Tool Vouchers Manufacturer Training
Showroom Host Porsche Centre South Dublin About The Group: Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. The Groups robust and diversified business model has delivered 14 consecutive years of profit growth. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Job Description: Porsche Centre South Dublin is recruiting a professional host to join our team at our state of the art and iconic Porsche Facility in Dun Laoghaire, Dublin 18 to work Monday to Saturday with a rostered day off during the week. An excellent communicator with an eye for attention to detail you will support our business to ensure our customers and visitors gain the highest level of customer experience throughout their visit. Duties and Responsibilities: Facilitate the full Porsche meet & greet whilst being organised and proactive to ensure both our customers and visitors have an individual experience in line with our own and brand expectations. To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customer Contribute fully within the team, ensuring the right environment is maintained To undertake administration tasks. Encourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of time To take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner whilst providing hospitality as required (tea/coffee/water etc). To be familiar with the overall daily operations within the Reception Department and to bring any problems or situations which affect the smooth running of the business immediately to the attention of a Senior Manager. To maintain good working relationships with management and colleagues to facilitate the achievement of the companys goals Assist with showroom preparation including merchandise and displays Support the Centre Management team with ad-hoc administration. Be proactive in maintaining professional standards of personal and Centre presentation and to ensure the Reception area, Coffee Lounge are kept clean, tidy and presentable at all times, as outlined by Company Policy To ensure all catering supplies for our Lounge area are in stock, fresh, well presented and accessible to customers To take full responsibility of all the associated tasks to ensure an efficient and smooth operation within the Reception are and department To notify a Manager of any breakdown or damage to equipment To action any reasonable request by Sales, Aftersales, head of Business or CEO To take an active part in upholding the companys health and safety policy To comply with company legislation as set out in the conditions of employment We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package including: Employee Assistance Program Life Cover Social Club Bike to Work 20 days annual leave PRSA If you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today! We do not require the assistance of recruitment agencies or third parties at this time - Thank you. Skills: Reception Excellent customer service Premium
Aftersales Manager - Porsche Centre South Dublin Porsche Centre South Dublin has an exciting opportunity for an Aftersales Manager to work for one of the worlds most iconic brands, based in Dun Laoghaire, Dublin 18. Key Responsibilities: Manage, mentor, train and lead the team of aftersales. Be responsible for the overall profitability of the Aftersales Department, ensuring department meets/exceeds agreed revenue performance targets Establish customers needs for required Aftersales, communicating relevant promotions and offers to customers when appropriate Maintain standards in line with regulatory requirements Maintain safe working practices and abide by the working rules and standards of the Dealer Maintain product knowledge on the full franchise range Maintain relevant systems ensuring accuracy at all times Person Specification: Previous motor retail parts management experience is essential Previous experience of CDK/Kerridge is a distinct advantage Impeccable standards of personal presentation and grooming Excellent communication skills Attention to detail and ability to follow established procedures Full, clean Irish or EU driving licence (no penalty points or endorsements) In addition to a generous basic salary and bonus scheme, we offer the following benefits: Employment Assistance Program Industry-leading training and progression plans Bike to Work Scheme Annual Leave Life cover Active Social Club PRSA If you feel you are the right fit for this role and wish to learn more, please apply using the link below for more information A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. Third Party Or Agency Assistance is Not Required - Thank You Joe Duffy Group is an equal opportunities employer. Skills: Technician Motors Drivers Licence Benefits: Group Life Assurance Relocation Assistance Tool Vouchers Manufacturer Training
