Job Title: Bar Manager Responsible to: F&B Manager/ GM Purpose of Job: To be accountable for all stock and services in the beverage outlets and any other beverage requirements for private functions in the hotel ensuring that the guests comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times and that the guests are offered the highest quality service at all times ensuring standards are at all times being adhered to. Maximisation of sales opportunities. Control of costs at all times. The highest levels of hygiene at all times. MAIN DUTIES INCLUDE: To manage, train and develop the bar teams, ensuring objectives are set and regularly monitored. To ensure that all colleagues are fully trained and have signed off on the Intoxicating Liquor Act 2003/2004 and any revisions or additional legislation made thereafter. To ensure all colleagues are trained fully on Responsible Alcohol Serving. To ensure an environment exists which promotes colleague morale & encourages the team to have pride & commitment in their area of work. Responsible for any food and beverage services required from the bars throughout the hotel. To coach the team to maximise sales opportunities in order to meet sales targets. To achieve the agreed beverage budget for the hotel, ensuring that cost of sales is achieved & expenditure controlled at all levels. Ensure that every effort is made to achieve the monthly beverage sales target set in the annual budget. To oversee the ordering, cost control and standards of all beverage supplies ensuring the correct purchase order procedures are adhered to. All items being requisitioned must be requested using the appropriate requisition documentation. Under no circumstances should stock be moved or transferred between departments without completing the necessary paperwork. To maintain close communication with all members of the management team to ensure the smooth & efficient running of all beverage areas. To ensure all cash, charge, float and till procedures are carried out in compliance with company policy, ensuring all colleagues and supervisors are trained in such and have signed of a copy of the cash handling procedures which should be returned to the HR Department. Responsibility for the security of cash within your department. Subsequently, you should maintain a high level of observation & never leave cash in an open drawer or on work surfaces. To carry out weekly/monthly stock takes. To complete all HACCP documentation as required. To compile & produce daily, weekly & monthly beverage reports and forecasts as requested. To create and maintain an effective working relationship with colleagues and Managers. To oversee the day-to-day operation of the bars ensuring they are adequately staffed and supervised. To work closely with Senior Management in achieving required targets in relation to payroll and gross profit percentages. To ensure an organised order of work is in place and that best possible systems are in use. To communicate with all other departments and to work closely with all department heads at all times. Ensure bar colleagues are carrying out their jobs in an efficient and organised fashion. Liase with the Food & Beverage Manager on all management issues. To organise Departmental meetings, ensuring strong communication with all colleagues. Monitor equipment and supplies in the bars. Plan, organise, control and review all service and systems to provide the best possible service to guests. To ensure a high level of hygiene throughout the bars at all times, with a strict cleaning schedule in operation. To provide support in other areas of the hotel if necessary. Ensure all colleagues wear name badge and correct uniform at all times. Be aware of all Human Resources policies in relation to colleagues rules etc., To ensure all colleagues receive adequate training during and on commencement of employment following a structured training plan and that all new colleagues attend induction. Compile weekly rosters and check daily ensuring adequate cover in line with business levels. Complete weekly timesheets for payroll in a timely fashion. To assist in setting budgets and controls appropriate to ensure maximum profitability in all areas. To forecast wages on a weekly basis in areas of responsibility to ensure they are in line with budgeted wage percentage and to take appropriate action where forecast is above budget. Introduce and maintain a training programme for all new and existing colleagues. Responsibility for the day to day maintenance of the department, however where there is a maintenance issue that needs professional attention you can report it to the Maintenance Department. To participate in all training programmes that you are scheduled for you and your team. Attend Management meetings as requested. To carry out job chats and performance appraisals. To inform the HR Manager of any issues relating to colleagues and be involved in disciplinary procedures where necessary. To ensure all colleagues have been trained in complaint handling and that complaints are dealt with in a courteous and sympathetic fashion and reported to General Manager if necessary. To promote hotel facilities, ensuring all your colleagues are trained to promote sales within the hotel and to upsell at every opportunity. Ensure all colleagues are fully aware and trained in various promotions within the food and beverage outlets. The Heritage 'Core Values': Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us Think about the guest Be respectful Work as one Be the best Own it and deliver it Why work for The Heritage, part of FBD Hotels: Discounted rates in other FBD properties Health Club membership Refer a Friend incentives Learning and development opportunities Talent Development Programme Employee Assistance Programme Strong team focus and team atmosphere Meals and uniform are provided Free parking onsite To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Heritage offers a sophisticated elegance with impeccable hospitality set in the wonderful Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on-site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema. We are now recruiting for an experienced Chef de Partie The Heritage is a luxury 4-star hotel, the ideal candidate must have the ability to deliver an exceptionally high level of guest service in a confident and professional manner. JOB OVERVIEW To assist the Executive Head Chef and Head Chef with the overall running of the Kitchen and all back of house areas. To provide menus of the highest standards with the use of approved ingredients in a cost-effective manner. To be responsible for maintaining a comprehensive hygiene programme to ensure all kitchen colleagues observe a proper system of Hygiene, food preparation and storage. Duties & Responsibilities: To be fully aware of kitchens SOP's (Standard Operating Procedures) To assist in the implementation of a profitable and cost-effective stock taking system. To ensure all purchases and deliveries of fresh produce/dry goods are of the highest standard. To ensure the HACCP system is in place and operating successfully. To ensure that hygiene is maintained and promoted in food preparation in accordance with Company Policy and Statutory requirements. To prepare, cook and present all dishes within area of responsibility to the correct menu specification with regard to quality and quantity. To ensure that any problems with food quality are identified and dealt with or reported promptly to the appropriate person. To constantly strive for innovative and imaginative menus, having regard to sales mix analysis, seasonal foods and cost factors. To ensure all dishes are prepared in a timely fashion and to the appropriate standard. To ensure all dishes leaving the kitchen are to the appropriate standard of presentation. To be fully familiar with all food requirements for all events, weddings etc... well in advance, ensuring all necessary food items are in stock. To assist in any kitchen throughout the resort if requested. Why work for The Heritage, part of FBD Hotels: Discounted rates in other FBD properties Health Club membership Refer a Friend incentives Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking onsite Staff accommodation available if required If you believe that this is the next role for you, please send your CV for consideration To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema. We are currently looking to hire a Bar Supervisor to join our existing team. JOB PURPOSE Responsible for overseeing the daily operations of the bar, maintaining inventory, ensuring compliance with health and safety regulations, and providing exceptional service to our guests.. You will also be expected to develop new drink recipes, and work closely with the Food and Beverage Management team to achieve business goals. Main Duties Oversee daily bar operations and ensure smooth service Create and develop new cocktail recipes. Train and mentor bar staff Maintain inventory and order supplies as needed Ensure compliance with health and safety regulations Manage bar promotions and special events Provide exceptional service Handle customer complaints and resolve issues promptly Maintain cleanliness and organization of the bar Ensure accurate cash handling and financial reporting. Implement and enforce bar policies and procedures To provide support in other areas of the hotel if necessary To participate in all Health and Safety training scheduled for you and your team. To complete all HACCP documentation as required. The Heritage 'Core Values': Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us Think about the guest Be respectful Work as one Be the best Own it and deliver it Why work for The Heritage, part of FBD Hotels: Discounted rates in other FBD properties Health Club membership Learning and development opportunities Talent Development Programmes & career progression opportunities Employee Assistance Programme Strong team focus and team atmosphere Meals and uniform are provided Free parking onsite To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema. We are currently looking to hire a Demi chef de Partie to join our existing team. Job Role: Through the consistent delivery of the highest standards, promote a professional and positive image to all of our guests and contribute to the hotel's targets Main duties: MAIN DUTIES: To assist in the preparation of food according to recipes and cooking standards. To train and guide commis chefs/kitchen assistants. To assist in the set up and organisation of the assigned workstation. To have a clear understanding of HACCP. To ensure that hygiene is maintained and promoted in food preparation in accordance with Company Policy and Statutory requirements. To ensure that food preparation areas are cleaned prior to use, maintained in a hygienic condition during service and cleaned down afterwards. To ensure that food preparation is carried out in a hygienic manner with attention paid to the Critical Control points. To ensure that temperature checks are done on all fridges and freezers daily and results recorded. To prepare, cook and present all dishes within area of responsibility to the correct menu specification with regard to quality and quantity. To ensure that any problems with food quality are identified and dealt with or reported promptly to the appropriate person. To store any food that is not for immediate consumption in the correct manner at a safe temperature according to current food hygiene legislation. To ensure that all food items are stored under the correct conditions according to food type. To maintain the highest standards of personal hygiene at all times. Correct uniform and safety shoes must be worn at all times (Name badges must ONLY be worn when chefs are dealing with customers directly e.g. function room). To assist in the implementation of a profitable and cost effective stock taking system. To ensure all purchases and deliveries of fresh produce/dry goods are of the highest standard. Secure and record lost and found property, following the correct procedure. Note and report maintenance needed to your supervisor or manager. When dealing with cash, you must always carry out the correct cash handling procedures, as set out by the hotel. To participate in all training programmes scheduled for you. Be fully familiar with all Personnel policies and procedures as set out in the Company Staff Handbook and to abide by these at all times. To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from the Head Chef. HEALTH & SAFETY To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto. To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other persons on the premises. To keep work area tidy and safe and report any hazard, loss or damage to management. To be aware of trained first-aid personnel on the premises and the location of first aid box. To observe all safety rules and procedures, including those laid down in the Safety Statement. To carry out and promote fire and accident/other safety drills as directed by the hotel safety officer. To participate in all Health and Safety training scheduled for you. To inform Management immediately in the event that you are personally involved in any accident or incident on the hotel grounds or if you are witness to an accident or incident involving a third party. The Heritage 'Core Values': Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us Think about the guest Be respectful Work as one Be the best Own it and deliver it Why work for The Heritage, part of FBD Hotels: Discounted rates in other FBD properties Health Club membership Learning and development opportunities Talent Development Programmes & career progression opportunities Employee Assistance Programme Strong team focus and team atmosphere Meals and uniform are provided Free parking onsite To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
