Overview PFH Technology Group is seeking to hire an IT Field Engineer to support customer and client sites located in or near Sligo. This role is a 12 month fixed term contract, requiring travel to various locations around Sligo on a daily basis. As such, a full clean manual Irish driver’s license is a requirement. Role Overview As an IT Field Engineer you will be responsible for supporting customer’s IT infrastructure and resolving technical issues to ensure business continuity for our customer base. Responsibilities Prioritise, manage and respond to helpdesk calls logged on the help desk system, including travel to sites to support users. Establish and build good working relationships with customers. Troubleshoot and, if required, refer hardware faults to third parties. System administration using Active Directory. Troubleshoot hardware/software issues. Install and configure computer hardware and peripherals, operating systems and applications. Set up new shared folders on existing shares. Liaise with third party vendors for software/hardware installation. Data transfers/migration. Deal with ‘how to’ and information requests including data security and ICT policies. Document new solutions. Manage print devices – liaise with vendors including IP information. Access consoles to push or provide solutions for requests e.g. Content encryption. Follow and adhere to SD processes, procedures and escalation process. Create and update records and databases with personnel, financial and other data. Submit timely reports and prepare presentations/proposals as assigned. Assist colleagues as requested. Experience & Qualifications Experience in an IT hardware environment with particular experience in Windows & 10, Windows 11 installations. Demonstrate good problem solving, analytical and decision‑making skills. Excellent customer service skills with an ability to empathise with users and help them adapt to new technologies. User experience is key for this role. Excellent communication skills. Excellent working knowledge of the full Microsoft Office suite and report writing. Demonstrated evidence of production of quality deliverables. Third‑level IT qualification is desirable. Microsoft Certifications are advantageous. Ability to work collaboratively across multiple teams and phases of project delivery. Experience with IT governance and security policies desirable. About PFH Technology PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end‑to‑end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships, enabling us to procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway. EEO Statement We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status. We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage. #J-18808-Ljbffr
• Have a strong theoretical base in business analysis, with ability to apply best practice principles to the subject matter context. • Acts as the senior responsible person with respect to business analysis on major client engagements. • Have experience in leading complex ICT projects/programmes. • Take responsibility for leading on the business analysis function within the Digital Transformation unit, including the ability to coordinate contributions of other specialists to complete a joint project. Responsibilities Leads the review and analysis of the organization's business intentions, services, processes and information needs to identify changes that lead to business improvements and digital transformation. Provides clear and intuitive documentation when defining existing and future business processes and ensures documentation is stored in a logical manner. Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs. Conducts feasibility studies, producing high-level and detailed business models of current business processes (as-is) and the future state (to-be). Prepares detailed specifications and oversees development and implementation of solutions, taking into account the implications of change on the organization and all stakeholders. Liaises with management regarding the delivery of process and organizational change. Provide regular updates to management, project boards and stakeholders. Required Skills Has excellent interpersonal skills and has the ability to engage with business units and elicit information and document current (as-is) and future (to-be) business processes. Has experience working with business analysis tools to define as-is and to-be business processes using Business Process Modeling Notation (BPMN) (e.g. Microsoft Visio or equivalent). Has experience analyzing current business processes and identifying key technological efficiencies. Has experience working in a technical environment on diverse project teams alongside developers, database architects, project managers, business units etc. Has excellent presentation skills and can present to both technical and non-technical audiences. Please Note: its a 6 months extendable contract #J-18808-Ljbffr
PFH Technology Group is seeking to hire an IT Field Engineer to support customer and client sites located across Dublin. This role is a 12 month fixed term contract, requiring travel to various locations across Dublin on a daily basis. As such, a full clean manual Irish driver’s license is a requirement. Role Overview As an IT Field Engineer you will be responsible for supporting customer’s IT infrastructure. You will be responsible for resolving technical issues and taking preventative action to ensure business continuity for our customer base. Location Responsibilities Prioritise, manage and responding to helpdesk calls in a timely manner logged on the help desk system; including travel to sites to support users. Establish and build on good working relationship with customers. Troubleshoot and if required, referral of hardware faults to third parties. System administration using Active Directory. Troubleshoot hardware/software issues. Install and configure computer hardware and peripherals, operating systems and applications. System Administration – setup of new shared folders on existing shares. Liaise with third party vendors for software\hardware installation. Deal with ‘how to’ and information requests including data security and ICT policies. Document new solutions. Managed Print devices – liaise with vendors including IP information. Access consoles to push or provide solutions for requests e.g. Content encryption. Follow and adhere to SD processes, procedures and follow escalation process and other matters as appropriate. Other Create and update records and databases with personnel, financial and other data. Submit timely reports and prepare presentations/proposals as assigned. Assist colleagues as requested. Experience Experience in an IT hardware environment with particular experience in Windows & 10 Windows 11 installations. Demonstrate good problem solving, analytical and Excellent customer service skills with an ability to empathise with users and help them adapt to their new technologies. User experience is key for this role. Must demonstrate experience of having an excellent working knowledge of the full Microsoft Office suite and report writing. Demonstrate evidence of production of quality deliverables. Candidate Profile Third Level IT Qualification is desirable. Candidates with Microsoft Certifications would prove advantageous. Ability to work collaboratively across multiple teams and phases of project delivery. Excellent communication and documentation skills. Experience with IT governance and security policies desirable. PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway. We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status. We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage #J-18808-Ljbffr
A leading technology solutions provider in Sligo is seeking an IT Field Engineer for a 12-month fixed term contract. You will support client IT infrastructures and resolve technical issues to ensure business continuity. This role requires excellent customer service skills, experience in Windows 10/11 installations, and a clean driver's license for daily travel to various locations. Join a dynamic team dedicated to delivering high-quality ICT solutions across diverse projects. #J-18808-Ljbffr
A leading ICT solutions provider in Dublin is seeking an IT Field Engineer for a 12-month fixed term contract. Role involves supporting customer IT infrastructure and resolving technical issues on-site. Candidates should have experience in IT environments, particularly with Windows 10/11, and an understanding of customer service. A full clean Irish driver’s license is essential for this position. The company values diversity and is committed to providing reasonable accommodations where necessary. #J-18808-Ljbffr
A technology services provider in Dublin seeks a Senior Business Analyst for a 6-month extendable contract. The role involves leading business analysis functions within the Digital Transformation unit, coordinating contributions from specialists, and delivering improvements in business processes. The ideal candidate will have excellent interpersonal skills, experience with BPMN, and be able to present to diverse audiences. This position requires strong analytical skills and a firm background in ICT project leadership. #J-18808-Ljbffr
A technology solutions provider is seeking a Senior Finance Manager to lead finance functions and provide essential support to the Leadership Team. This role involves financial reporting, analysis, and stakeholder engagement to ensure effective financial management. The ideal candidate has over 10 years experience in financial management, is proficient in MS Office, and holds a finance/accounting certification. This position offers a hybrid work model with travel to Dublin or Cork as needed. #J-18808-Ljbffr
Senior Talent Acquisition Business Partner PFH Technology are currently looking for a Senior Finance Manager to join our client’s team. Contract length: 12-months (with expected extensions) Location: Dublin/Cork Flexible/Hybrid – must be available to attend meetings as required. Role Overview The primary purpose of the Senior Finance Manager role is to lead the Finance function: To provide finance support to the Leadership Team and support the delivery of improved financial and organisational effectiveness as well as contributing to the overall mission, vision, values and strategy. To ensure Leadership has access to the necessary financial management support, including decision support, to assist them in delivering on their accountability in respect of financial management and related matters. To assist in meeting finance obligations to the Board. This will include the provision of high quality, timely and insightful reporting, on a planned and ad-hoc basis as necessary, on all aspects of the financial management and related stewardship of the function, including addressing all information requirements of the Financial Officer. This includes timely and responsive reporting, to a standard specification. To Assist in the development and monitoring of cost containment and breakeven plans within the function and for implementing and monitoring a system of nationally defined internal financial controls to ensure budgetary control and accountability. To work with the Finance & Procurement Division to ensure implementation of agreed Finance Strategy, National policies and standardised procedures. To progress financial challenges to resolution, ensuring performance metrics and KPIs are achieved. To ensure meaningful and timely analysis and interpretation of financial results to support the delivery of high-quality integrated health and social care services. To ensure the highest standard of financial processes, business intelligence, reporting and support for compliance with best practice in terms of financial matters. To deliver on all financial reporting requirements including review and input as required. Key Responsibilities The Senior Finance Manager is a senior role within the ICT Management function and is responsible for implementing the principles of strong financial control in a technology environment. Role and responsibilities for the Senior Finance Manager are outlined below: Defining and controlling consistent and efficient processes, including the development of a detailed IT cost transparency model and chargeback/showback scheme for IT services. Developing financial metrics to ensure cost control governance and prevent overspending. Developing financial appraisal techniques for proposals, creating a value for money framework to ensure IT is delivering value as well as optimizing cost. Creating a Benefits Realisation capability around investments. Implementing TBM (Technology Business Management) framework and investigating software options to support Business Intelligence. Driving IT Cost Optimisation. Preparation of timely and accurate Consolidated monthly management accounts and Board pack. Reporting on KPI and variance analysis on monthly basis. Financial Controller responsibility for management of ICT Capital and Revenue Budget. Cashflow management. Provision of departmental financial reports for COO and Delivery Directors and providing insights on performance versus budget. Keep up to date with technical developments and ensure full compliance with requirements. Review work of and work with members of the finance team. Enhancing controls and systems, and developing new processes and controls to support the fast-growing global business. Implementation of new financial accounting system. Managing and mentoring junior finance and risk team members. Experience Minimum of 10+ years’ experience in a Financial Management role within a large complex organisation, encompassing direct engagement with and influencing of senior decision makers regarding financial performance and control. Experience of budget planning and strong financial management. The successful candidate should hold an industry recognised certification in Finance/Accounting. Must have experience in managing multiple stakeholders, keeping them informed and up to date as appropriate. Proficiency in MS Office suite of applications including Word, Excel, PowerPoint, Power BI. PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway. We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status. We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage. #J-18808-Ljbffr
