O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castle Island, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Key Responsibilities Food Preparation and Cooking Assist in the preparation and cooking of a wide variety of dishes, ensuring consistency and quality. Collaborate with the culinary team to develop new recipes and menu items. Maintain high standards of food hygiene and health & safety at all times. Kitchen Management Support the Executive Head Chef and Executive Sous Chef in managing the kitchen staff, ensuring smooth operations. Oversee specific sections of the kitchen, ensuring that all team members are working efficiently and effectively. Assist in training and mentoring junior kitchen staff. Inventory and Stock Control Assist in managing inventory, including ordering, receiving, and stock rotation to minimize waste. Ensure that all ingredients are fresh, properly stored, and available for use. Quality Control Monitor food quality, taste, and presentation, ensuring that all dishes are prepared to the highest standards. Implement and maintain food safety and sanitation standards. Collaboration and Communication Work closely with the front‑of‑house team to ensure excellent service and customer satisfaction. Communicate effectively with other kitchen staff to coordinate orders and manage workflow. Innovation and Creativity Contribute ideas for improving food offerings and kitchen operations. Qualifications At least two years experience in a busy kitchen environment. Why O'Donoghue Ring Collection? Benefits Competitive salaries Discounts on Hotel Stays and special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation. Discounts on Dining; discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty – meals are prepared for you during your work hours and are provided for in our newly refurbed canteens. Free Coffee on Duty – provided for in our newly refurbed canteens. Discounts for Take‑Away, further discounts for takeaway teas, and coffees for staff members. Career Progression – we set a clear career path with each of our interested employees. Employee Fitness – free access to leisure centres, and Family discounts to membership in our range of Leisure Centres. Employee Wellness – ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award‑winning Spa. Learning & Development – access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, as well as cross‑training in different departments. Flexible working hours, a choice of flexible hours in social environments. Team Events – social calendar of team events such as employee appreciation week and much more. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
One80 Kitchen Lounge Restaurant in Killarney is looking for a skilled kitchen staff member to assist in food preparation, manage inventory, and support the culinary team. The role requires at least two years of experience in a busy kitchen environment, focusing on quality control and collaboration with front‑of‑house staff to ensure customer satisfaction. Benefits include competitive salaries, discounts on hotel stays and dining, career progression, flexible working hours, and access to wellness programs. #J-18808-Ljbffr
O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. The Killarney Towers Hotel, is a 4* 182 bedroom Hotel located in the heart of Killarney and is part of the O'Donoghue Ring Collection. The team at The Killarney Towers Hotel are seeking an experienced Full‑Time Front Desk Receptionist to join their team for 5 shifts per week, working a variety of shifts including weekends. What you’ll do: Manage all reception duties, working as part of the wider Front Office Team. Ensure the guests are completely satisfied through the prompt handling of guest queries in a friendly and efficient manner. Anticipate guests’ needs and ensure that service is provided to the level they require and beyond their expectations. Strong knowledge and understanding of all standards of performance and delivery within all front office departments. Answer the switchboard and hotel telephone as per the company standard of service. Develop a strong working relationship with colleagues in your department and related departments. About you: Previous experience in a similar role in a 4* or 5* is an advantage. A team player with the ability to multi‑task in a fast‑paced environment. Detail orientated, with the desire to progress within the luxury hospitality market. Must possess excellent communication and interpersonal skills. A knowledge of the Hotsoft operating system would be an advantage but is not essential. Fluent English language skills are essential. Why O'Donoghue Ring Collection? Competitive salaries Discounts on Hotel Stays, and special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens. Free Coffee on Duty, provided for in our newly refurbed canteens. Discounts for Take‑Away, further discounts for takeaway teas and coffees for staff members. Career Progression, we set a clear career path with each of our interested employees. Employee Fitness, free access to our leisure centre, family discounts to membership in our range of Leisure Centres. Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and treatments in our award‑winning winning Spa. Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development across different departments. Flexible working hours, a choice of flexible hours in social environments. Events, social Calendar of team events such as employee appreciation week. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
The Merrion Hotel in Dublin is seeking an Experienced Service Quality & Compliance Manager to lead initiatives for luxury service excellence. This role is pivotal in managing audits aligned with Forbes and LQA standards and enhancing guest satisfaction across departments. The candidate should have at least 5 years of experience in a luxury 5-star hotel and a strong background in quality assurance. Competitive salary and various employee benefits are offered including insurance and ongoing development opportunities. #J-18808-Ljbffr
Experienced Service Quality & Compliance Manager About the job The Merrion Hotel located in the heart of Georgian Dublin, opposite Government Buildings, is the capital's most luxurious five star hotel, and a proud member of The Leading Hotels of the World. Created from an impeccable restoration of four Georgian Townhouses, the 142‑bedroom and suite hotel is arranged around two 18th Century style gardens. The Merrion is home to Restaurant Patrick Guilbaud, a Two Star Michelin Restaurant, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar. Another key feature of The Merrion Hotel is its stunning art collection - the largest private collection of 19th and 20th century art in Ireland. This art collection provides the inspiration for The Merrion's Art Tea. The Merrion Hotel has partnered with Flow Hospitality Training to provide a bespoke learning management system for all of our team members. The Merrion is the first hotel in Ireland to provide accredited and tailor made training via Flow Hospitality Training. A proud member of the Leading Hotels of the World, The Merrion is located in the heart of Dublin city centre, opposite Government Buildings. Set across four restored Georgian townhouses, the hotel features 142 elegant rooms and suites surrounding two beautiful 18th‑century style gardens. We are now seeking an Experienced Service Quality & Compliance Manager to join our team at The Merrion Hotel. This is a specialist leadership role responsible for the strategic design, implementation, and continuous improvement of luxury service standards across all areas of the hotel. The successful candidate will bring advanced expertise in internationally recognised luxury hospitality frameworks, including Forbes Travel Guide, Leading Hotels of the World (LHW), and LQA standards, and will play a critical role in maintaining the hotel's 5‑star classification, international accreditations, and reputation for excellence. If you are passionate about delivering exceptional service and would like to be part of a team that values excellence at the highest level of luxury hospitality, we would love to hear from you. Key Responsibilities Lead all internal and external audits (Forbes, LQA, and internal audits) Maintain and improve audit performance, targeting top‑tier scoring outcomes Ensure full compliance with international luxury hospitality standards Design and implement service quality systems and frameworks Monitor and report on audit scores, guest satisfaction metrics, and KPIs Drive continuous improvement initiatives based on performance data Develop and deliver service excellence training aligned with Forbes and LQA standards Embed behavioural standards including emotional intelligence and anticipatory service Coach leadership teams to ensure consistent luxury service delivery Lead initiatives to enhance personalisation and exclusivity across the guest journey Drive measurable improvements in guest satisfaction and engagement Ensure delivery of high‑impact, memorable guest experiences Oversee service delivery across 16+ departments Align all departments to consistent luxury standards Act as the subject matter expert on service quality and compliance Achievement and maintenance of Forbes 5‑star audit scores Continuous improvement in LQA benchmarking results Increased guest satisfaction and engagement metrics (including Qualtrics) Consistent service excellence across all guest touchpoints Full audit readiness and compliance across departments Requirements Minimum of 5 years' experience in a guest services‑related role within a 5‑star luxury hotel Direct experience with Forbes Travel Guide and/or Leading Hotels of the World standards Proven experience in quality assurance, audits, and service excellence leadership Experience managing multi‑departmental operations Strong background in training and coaching service standards Skills & Competencies Advanced knowledge of luxury hospitality standards and audit frameworks Strong analytical and data‑driven decision‑making skills Ability to influence senior stakeholders and operational teams Exceptional attention to detail and professional judgement Strong leadership and coaching capabilities Qualifications A degree in Hospitality Management, Business Management, Quality Management, or a related discipline is advantageous but not essential. What we offer Competitive salary Increased annual leave with length of service Complimentary meals on duty Free dry cleaning of uniforms Private health and dental insurance Contributory pension scheme (including death in service benefit) "Recommend a Friend" bonus scheme Tax‑saving travel and Bike to Work schemes Employee discounts on hotel stays, dining, and bars for you, your family, and friends Employee Assistance Programme for you and your family Ongoing learning and development opportunities #J-18808-Ljbffr
Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Department: Operations Type of Contract: Permanent Main Purpose of Job: We are seeking an experienced and service-driven Spa Manager to lead the daily operations of our luxury spa within a 5‑star hotel and golf resort environment. The successful candidate will be responsible for delivering exceptional guest experiences, driving financial performance, and leading a high‑performing wellness team in alignment with luxury brand standards. Liaises with: Front Desk, Reservations, Concierge MAIN DUTIES Manage all daily spa operations to ensure exceptional service, efficiency, and consistency with 5-star standards. Deliver outstanding guest experiences by maintaining a strong service culture and proactively addressing guest feedback and requests. Lead, recruit, train, schedule, and develop spa team members to ensure excellence in service delivery and professional growth. Drive spa revenue through effective treatment menu management, retail sales, memberships, and integrated resort wellness offerings. Prepare and manage budgets, forecasts, payroll, and cost controls to meet financial targets. Collaborate with hotel, golf, and sales teams to create and promote spa packages, seasonal promotions, and resort-wide wellness experiences. Ensure compliance with all health, safety, hygiene, and licensing regulations. Oversee inventory management, supplier relationships, and retail product performance. Monitor KPIs, guest satisfaction scores, and operational performance, providing regular reports to senior management. Maintain spa facilities, equipment, and presentation to the highest luxury standards. OTHER DUTIES The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA Proven experience as a Spa Manager or Assistant Spa Manager in a 5‑star hotel, luxury resort, or comparable wellness environment. Strong leadership, organisational, and communication skills. Solid financial acumen with experience managing budgets, revenue, and costs. Passion for wellness, guest experience, and luxury hospitality. Ability to work flexible hours, including weekends and holidays. Relevant spa, wellness, or hospitality qualifications preferred. Shows a strong commitment to ongoing self-development and consistently keeps abreast of evolving global spa, wellness, and luxury service trends. BENEFITS Discounts in our Spa, Hotel & Golf course. Discounted staff and friends and family rates available in other group properties in the United States and the United Kingdom. Free Car parking. Regular staff appreciation initiatives. Opportunities to develop and grow through assisted educational opportunities. Sick Benefit scheme. Personal locker where required. Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate. Use of fitness centre out of season. #J-18808-Ljbffr
A luxury 5-star resort in Ireland is looking for an experienced Spa Manager to oversee the spa operations. The candidate will manage daily activities, ensuring exceptional guest experiences and driving financial performance. Key responsibilities include leading the spa team, collaborating with other departments, and maintaining high service standards. Candidates should have proven experience in luxury hospitality and strong leadership skills. The position offers various benefits including discounts and educational opportunities. #J-18808-Ljbffr
Overview The O'Donoghue Ring Collection encompasses a range of Hotels, Apartments, Spas, Restaurants, and Bars, all situated in the bustling town centers of Killarney and Castleisland, Co. Kerry. Our company is guided by three core values: employee experience, customer experience, and a commitment to excellence. The Killarney Plaza Hotel & Spa, a 4-star hotel with 198 rooms located in the heart of Killarney, is part of the O'Donoghue Ring Collection. We are currently seeking a skilled Front Desk Receptionist to join our team full-time, year-round. The role requires flexibility to work shifts across 5 days, including weekends. Responsibilities Oversee all front desk duties as part of the Front Office team. Ensure guest satisfaction by promptly addressing queries in a friendly and efficient manner. Anticipate guests' needs and provide service that exceeds their expectations. Maintain a strong understanding of front office standards and procedures. Handle switchboard and hotel telephone operations according to company protocols. Foster strong working relationships with colleagues across departments. About you Previous experience in a similar role in a 4* or 5* hotel is a plus. A team player with the ability to multitask in a fast-paced environment. Detail-oriented, with a passion for advancing in the luxury hospitality sector. Excellent communication and interpersonal skills. Familiarity with the Hotsoft & Opera operating systems is advantageous but not required. Fluent English is essential. Why join O'Donoghue Ring Collection Competitive salaries Hotel stay discounts and special staff rates across the collection, with exclusive Family and Friend rates Dining discounts at all food outlets across our hotels and individual restaurants and bars Meals and free coffee during your shifts, provided in our newly refurbished staff canteens Discounts on takeaway items such as teas and coffees Clear career progression paths Free access to leisure centers and discounted family memberships Wellness programs, including staff discounts on luxury spa products and treatments Learning & development opportunities through online training tools and internships across various departments Flexible working hours Social calendar of team events, including employee appreciation week and community initiatives If you're ready to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet every qualification? If this role excites you, we encourage you to apply. Discover all opportunities on our careers page. At O'Donoghue Ring Collection, we are an Equal Opportunity Employer and strongly believe that diverse perspectives drive innovation and growth. We are committed to building a team that reflects a variety of backgrounds, abilities, identities, and experiences. #J-18808-Ljbffr
A luxury hotel in Dublin is seeking a Housekeeping Supervisor to oversee the servicing of guest rooms and public areas, maintaining high hygiene standards. The role requires strong guest focus and excellent communication skills, with flexibility to adapt to guest needs. Benefits include competitive pay, free meals, and professional development opportunities. This position offers a rewarding environment with a supportive team committed to excellence. #J-18808-Ljbffr
Mixologist - Pig's Lane Pig's Lane is an award-winning cocktail and whiskey bar in the heart of Killarney, celebrated for its inventive drinks, refined atmosphere, and dedication to craft. Guided by passion and precision, our team takes pride in creating experiences that are as memorable as they are masterfully made. We are proud to have recently been awarded one pin from the Pinnacle Guide, a recognition of our commitment to excellence, innovation, and hospitality. We're now seeking an experienced Mixologist to join our talented team – someone with creativity, technical expertise, and a deep appreciation for fine spirits and flavour balance. About the Role As a Mixologist at Pig's Lane, you'll bring your artistry and knowledge to the forefront of our bar experience. You'll craft both classic and contemporary cocktails, experiment with new ingredients and techniques, and help shape the evolution of our menu. You'll work closely with the team to ensure each guest enjoys a personalised, world-class experience. Key Responsibilities Create and serve cocktails, whiskeys, and spirits to an exceptional standard Maintain a strong understanding of flavour profiles, ingredients, and mixology techniques Engage with guests to share the story behind our curated cocktails and whiskey selection Uphold high standards of hygiene, organisation, and presentation at all times The Ideal Candidate Proven experience as a mixologist or bartender in a premium or high-volume venue A strong foundation in classic cocktail-making and an interest in modern mixology Excellent knowledge of spirits, particularly whiskey and craft ingredients A passion for creativity, hospitality, and continuous learning Fluent in English and legally permitted to work in Ireland 18 years+ and available to work evenings and weekends Why Join Pig's Lane? The opportunity to work in a recognised venue, awarded one pin from the Pinnacle Guide A culture that values creativity, innovation, and excellence Opportunities for professional growth within a passionate, forward-thinking team If you're inspired by flavour, craft, and connection – and want to help shape one of Killarney's most exciting bar experiences – we'd love to hear from you. Apply now and join the team at Pig's Lane #J-18808-Ljbffr
