Group & Tour Series Reservations Executive O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a 'Great Place to Work' in December 2022 - 2025 and Green Hospitality Certified. We have an exciting opportunity for a Group & Tour Series Reservations Executive to join our team at the O'Donoghue Ring Collection. Key Responsibilities Handle all group reservation inquiries via email, phone, or third‑party channels, converting third‑party bookings to direct and adhering to our Group Booking Terms. Prepare and send group proposals, contracts, and confirmations in a timely manner for enquiries over 10 rooms. Maintain up‑to‑date and accurate records of all group bookings in the reservations system, both ad hoc and tour series. Coordinate closely with Sales, Events, Front Office, and Revenue and Reservations to ensure all group requirements are met. Adhere to our Group Booking Terms and deposit requirements, ensuring deposits are collected and tracking payments according to group terms. Have knowledge of our most popular clients and repeat guests. Respond promptly to changes, cancellations, sales updates and update the relevant person, i.e. Reservations Manager. Prepare weekly reports for Reservations Manager and Revenue Manager for all provisional/confirmed groups on the books. Provide exceptional service to group organizers, ensuring a seamless booking experience. Have knowledge of our segmentation and follow procedures that would apply with this. Have knowledge of our Revenue Management System (Ideas) and use this as a tool to assist with making decisions when enquiries come in, along with forecasting our occupancy levels. Assist the Reservations Department when required during busy periods with calls / fit bookings and updating Reservations. Why O'Donoghue Ring Collection? Great Place to Work 2022 - 2025 Competitive salaries Discounts on hotel stays and special staff rates across all collection hotels, including family and friend rates for accommodation. Discounts on dining; discounts for all food outlets in four hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty; meals are prepared for you during your work hours and are provided for in our newly refurbished canteens. Free coffee on Duty, provided for in our newly refurbished canteens. Discounts for take‑away, further discounts for take‑away teas and coffees for staff members. Career progression; we set a clear career path with each of our interested employees. Employee fitness; free access to the leisure centres, family discounts to membership in our range of leisure centres. Employee wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award‑winning spa. Learning & Development; access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, and cross‑training in different departments. If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
The Merrion Hotel located in the heart of Georgian Dublin, opposite Government Buildings, is the capital's most luxurious five-star hotel and a proud member of The Leading Hotels of the World. Created from an impeccable restoration of four Georgian Townhouses, the 142-bedroom and suite hotel is arranged around two 18th Century style gardens. The Merrion is home to Restaurant Patrick Guilbaud, a Two-Star Michelin Restaurant, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar. Another key feature of The Merrion Hotel is its stunning art collection – the largest private collection of 19th and 20th century art in Ireland, which provides the inspiration for The Merrion's Art Tea. The Merrion Hotel has partnered with Flow Hospitality Training to provide a bespoke learning management system for all of our team members. The Merrion is the first hotel in Ireland to provide accredited and tailor-made training via Flow Hospitality Training. The Merrion, one of Dublin's finest luxury hotels, a proud member of the Leading Hotels of the World and certified Great Place to Work, is recruiting for a full-time General Operative (Maintenance) to join our professional and friendly Facilities Team. Responsibilities Carry out repairs and installations in a timely and professional manner. Report to the maintenance manager or supervisor if stock levels are low for all the items required to complete tasks. Assist all departments with regard to maintenance issues, especially housekeeping, reception and food production areas, to ensure the timely completion of work and to promote a good working relationship with all concerned. Maintain records of completed repairs and installations for compliance and future reference. Keep all maintenance areas, workshops, plant rooms, and maintenance offices clean and tidy at all times, and ensure waste bins are emptied regularly. Respond promptly to maintenance requests from guests or other departments to minimize disruption to hotel operations. Carry out car park duties as per the daily schedules set out by the Maintenance Manager and ensure that all waste areas are kept clean and tidy and that waste streams are not being contaminated. Cooperate with any colleague requiring assistance in a prompt, caring and helpful manner and be flexible in assisting around the hotel in response to business and guests needs. Requirements Strong knowledge of woodworking, repairs, and installations. Ability to troubleshoot and resolve maintenance issues efficiently. Knowledge of health and safety regulations and ability to work in compliance with them. Strong communication and teamwork skills to collaborate with various departments. Flexibility to work weekends and evenings if required, depending on operational needs. Benefits Free meals on duty Uniform and complimentary uniform cleaning service Employee reward schemes Social events Learning & Development Opportunities Private Health and Dental Insurance Contributory Pension Plan including death in service benefit Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/friends Recommend a Friend scheme Travel and Bike to Work – Tax saving Schemes Free wellbeing and support activities The successful candidate will be trustworthy, professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instill confidence in the services offered. These qualities will set us apart as a caring and successful hotel. About The Merrion – a member of the prestigious Leading Hotels of the World, located opposite Government Buildings in the heart of the city centre. Created from four Georgian Townhouses, the 142-bedroom and suites are arranged around two 18th Century style gardens. If you feel this is the role and company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. #J-18808-Ljbffr
Location: Killarney Plaza Hotel & Spa, Killarney, Co. Kerry Position: Full-Time Halcyon Manager Reporting to: General Manager About Us The Killarney Plaza Hotel & Spa has recently launched Halcyon - a premium private membership programme designed to elevate wellness and wellbeing for our guests and the local community. Our state-of-the-art leisure space includes a newly upgraded gym, an 11-metre indoor swimming pool, thermal quarters with sauna, steam room, jacuzzi and serenity shower, plus a calming wellness studio. Halcyon members benefit from exclusive perks including spa, dining and personal training offers. Overview We are seeking an energetic, customer-focused Halcyon Manager to lead and grow our Halcyon membership experience. You will be responsible for delivering exceptional service, driving membership engagement, supporting wellness programming, and ensuring the smooth day-to-day operation of the facility. Responsibilities Leadership & Operations Manage daily operations of the Halcyon leisure facilities (gym, pool, thermal area & wellness studio). Recruit, train and supervise a high-performing leisure team. Oversee cleanliness, safety and presentation standards throughout the centre. Ensure compliance with health & safety regulations. Membership Growth & Engagement Act as the ambassador for Halcyon membership - welcoming, enrolling and onboarding new members. Maintain strong relationships with existing members and promote member-only benefits. Drive initiatives to increase membership retention and satisfaction. Customer Experience Deliver a premium guest experience aligned with our brand values. Handle member enquiries and feedback with professionalism. Work collaboratively with Spa, F&B and hotel teams to ensure seamless cross-departmental service. Fitness & Wellness Programming Schedule and oversee wellness classes, personal training opportunities and member events. Collaborate with trainers and wellness professionals to enhance member value. What We're Looking For Previous experience in leisure centre or health club management Leadership skills with a passion for wellbeing and customer service Strong organisational ability and attention to detail Excellent communication skills and a proactive approach Fitness or related qualifications an advantage What You'll Enjoy Leading a premium leisure experience in a luxury, member-centric environment Working with an enthusiastic team Competitive salary Opportunity to grow with a flagship membership offering Apply Today! Be part of shaping the future of wellness in Killarney - where fitness, relaxation and community come together✨ #J-18808-Ljbffr
Professional Garden Room Waiter (Evenings) About the job The Merrion Hotel located in the heart of Georgian Dublin, opposite Government Buildings, is the capital's most luxurious five‑star hotel, and a proud member of The Leading Hotels of the World . Created from an impeccable restoration of four Georgian townhouses, the 142‑bedroom and suite hotel is arranged around two 18th‑Century style gardens. The Merrion is home to Restaurant Patrick Guilbaud, a Two‑Star Michelin Restaurant, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar. Another key feature of The Merrion Hotel is its stunning art collection – the largest private collection of 19th and 20th‑century art in Ireland, which inspires The Merrion's Art Tea. The Merrion Hotel has partnered with Flow Hospitality Training to provide a bespoke learning management system for all of our team members. It is the first hotel in Ireland to provide accredited and tailor‑made training via Flow Hospitality Training. The Merrion, one of Dublin's finest five‑star luxury hotels, is currently recruiting for a full‑time Waiter to join our Garden Room Restaurant team. Centrally located in Dublin and easily accessible by public transport, this is an excellent opportunity to work in a beautiful, high‑standard environment alongside an experienced and welcoming team. You will receive ongoing training and support, making this a rewarding role for someone passionate about hospitality. The Role As part of our professional Food & Beverage team, you will play a key role in delivering exceptional guest experiences in line with our five‑star standards. Your responsibilities will include: Setting up the restaurant and delivering food and beverage service to five‑star standards Providing attentive and personalised guest care Anticipating guest needs to consistently exceed expectations Communicating effectively with all team members Maintaining strong knowledge of menu items and offerings Using MICROS efficiently Upholding a professional and polished service style at all times Who We Are Looking For A strong guest‑focused approach Excellent communication skills and fluent spoken and written English The ability to multitask in a fast‑paced environment A positive attitude and a team‑oriented mindset A genuine passion for hospitality and service excellence Flexibility is essential, as this role involves shift work and a dynamic working environment where no two days are the same. What We Offer Competitive salary Free meals on duty Free uniform cleaning Comprehensive training (classroom and online) Health and dental insurance contributions Pension scheme from day one (including death in service benefit) Increased annual leave with length of service Recommend a Friend bonus scheme Subsidised taxi travel (up to EUR20 outside public transport hours) Travel and Bike to Work schemes, plus discounted city parking Secure bike and scooter parking facilities Employee discounts on accommodation, dining, and bars Employee Assistance Programme for you and your family Birthday gifts and service awards About The Merrion A proud member of the Leading Hotels of the World, The Merrion is located in the heart of Dublin city centre, opposite Government Buildings. Set across four restored Georgian townhouses, the hotel features 142 elegant rooms and suites surrounding two beautiful 18th‑century style gardens. If you are passionate about delivering exceptional service and would like to be part of a team that values excellence, we would love to hear from you. #J-18808-Ljbffr
About Us The O'Donoghue Ring Collection is a distinguished hospitality group renowned for its commitment to excellence, authenticity, and luxury. Our portfolio of properties and experiences reflect the heart of Irish hospitality and the highest standards of service. Hotels include Killarney Plaza Hotel & Spa, Killarney Avenue Hotel, Killarney Towers Hotel & Leisure Centre and River Island Hotel, while award-winning bars and restaurants include Cafe du Parc, The Tan Yard, Pig's Lane and O'Donoghue Public House. We are currently seeking a talented, dynamic and driven Marketing Manager to join our team onsite in Killarney. Role Overview As the Marketing Manager, you will play a key role in supporting the execution of the group's marketing strategy. You will be responsible for managing the day-to-day operations of the marketing office, ensuring the smooth workflow of the team, coordinating marketing activities, and supporting the delivery of brand campaigns. This is a hands‑on role requiring strong organisational skills, excellent digital marketing skills, creativity, and an exceptional eye for detail. Key Responsibilities Support in managing the daily operations and workflow within the marketing office to ensure timely and effective delivery of projects. Oversee digital marketing performance across the hotel portfolio, driving improvements in visibility, engagement, and direct bookings. Work closely with the revenue and hotel management teams to align marketing efforts with commercial objectives and seasonal strategies. Coordinate and execute multi‑channel marketing campaigns (digital, OTA, print, social media), ensuring alignment with the group's overarching strategy. Support the Director of Marketing in the planning and implementation of group‑wide marketing initiatives. Monitor and report on key performance indicators for all marketing activities, using data insights to drive improvement. Assist in the creation, editing, and distribution of marketing content and collateral. Maintain brand guidelines across all communications and ensure adherence of guidelines by respective teams and partners. Assist in the planning and execution of photoshoots, influencer collaborations, promotional events, and PR activities. Champion brand storytelling that aligns with the luxury positioning of the collection. Key Requirements Minimum 3+ years' experience in a senior marketing role within the hospitality or luxury brand sector. Proven ability to manage digital marketing strategy and performance across multiple brands or business units. Strong project management and team management skills. Ability to manage multiple tasks in a fast‑paced environment. Exceptional attention to detail and a strong sense of brand alignment. Proficiency in working with various hospitality software (CRM/PMS/CMS/Microsoft Office and Google Suite). A proactive, collaborative, and solution‑oriented mindset. Previous experience managing office workflow or team coordination. Why Join Us? This is a unique opportunity to be part of a growing and respected collection within the Irish hospitality industry. We offer a supportive team environment and the chance to make a meaningful impact on a premium brand with deep local roots and international appeal. #J-18808-Ljbffr
A luxury hotel in Dublin is seeking a full-time General Operative (Maintenance) to join the Facilities Team. Responsibilities include repairs, installations, and collaboration with various departments to ensure smooth operations. The ideal candidate will have strong woodworking skills, ability to troubleshoot maintenance issues, and knowledge of health and safety regulations. Benefits include free meals, uniform service, and employee discounts. Apply with your CV and cover letter. #J-18808-Ljbffr
O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a "Great Place to Work" 2024-2025 and Green Hospitality Certified. We are seeking a Food and Beverage Supervisor to join our team at Café du Parc based in the Killarney Plaza Hotel & Spa. The candidate will be required to work 5 shifts per week, including weekends. What you’ll do: Supervise service to ensure an exceptional guest experience is provided. Lead food service within the operating procedures as discussed and agreed with Management. Assist in training and developing the team to best possible experience provided to the guest as required. Delegate areas of responsibility to the team individually. Maximise all available sales opportunities. Ensure the highest standards of presentation and cleanliness. Deal with customer queries and complaints with the aim of ensuring customer satisfaction. Assist in the management and training of staff. Demonstrate strong leadership. Demonstrate high levels of energy, enthusiasm, and professionalism. Responsibility for opening, cleaning and cashiering procedures as required. About you: You will have the ability to motivate, organise, lead and supervise a team. Fluent in English and excellent communication skills. Have the confidence to carry out briefings and meetings with the Team. Previous experience in a high volume/fast‑paced hospitality environment. Why O'Donoghue Ring Collection? Great Place to Work 2024‑2025. Competitive salaries. Discounts on Hotel stays, special staff rates in any of our hotels across the collection, and special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels, and discounts at individual restaurants and bars that are part of the collection. Meals on Duty, meals prepared for you during work hours and provided in refreshed canteens. Free Coffee on Duty in our refreshed canteens. Discounts for Take‑Away, including further discounts for takeaway teas and coffees for staff members. Career progression with a clear career path for every interested employee. Employee fitness: free access to leisure centres and family discounts for membership in our leisure centres. Employee wellness: a staff wellness programme available to all staff, plus discounts on all luxury spa products and spa treatments in our award‑winning Spa. Learning & Development: access to a variety of learning tools through our online training software, internships and cross‑training opportunities. Flexible working hours. Team events and social calendar of team events such as employee appreciation week, beach cleaning, and more. If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team, including individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
A renowned hotel group in Ireland is looking for a Night Manager to ensure smooth operations during night hours. The successful candidate will lead the night team, manage guest check-ins and check-outs, and maintain high standards of safety and cleanliness. Candidates should have over 3 years of experience in a similar role, strong leadership abilities, and knowledge of hotel operations. The position offers competitive salaries, discounts on accommodations and dining, and career progression opportunities. #J-18808-Ljbffr
The Merrion Hotel located in the heart of Georgian Dublin, opposite Government Buildings, is the capital's most luxurious five-star hotel and a proud member of The Leading Hotels of the World. Created from an impeccable restoration of four Georgian townhouses, the 142-bedroom and suites hotel is arranged around two 18th-century style gardens. The Merrion is home to Restaurant Patrick Guilbaud, a Two Star Michelin Restaurant, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar. Another key feature of The Merrion Hotel is its stunning art collection – the largest private collection of 19th and 20th‑century art in Ireland – which provides the inspiration for The Merrion's Art Tea. The Merrion Hotel has partnered with Flow Hospitality Training to provide a bespoke learning management system for all of our team members. The Merrion is the first hotel in Ireland to provide accredited and tailor‑made training via Flow Hospitality Training. The Merrion, one of Dublin's finest luxury hotels and a proud member of The Leading Hotels of the World, is now recruiting for a Public Areas Attendant to join our dedicated Accommodation Services team. This is a fantastic opportunity to be part of a professional, welcoming team where high standards, teamwork, and guest service are at the heart of everything we do. Key Responsibilities Deliver a warm, professional, and helpful service to guests at all times. Anticipate guest needs and respond with a caring, prompt attitude to enhance satisfaction. Maintain all public areas to the highest standards of cleanliness, comfort, and safety. Monitor maintenance issues in public areas and report them as per hotel policy. Handle lost property according to departmental procedures. Ensure correct and safe use of equipment, chemicals, and materials, always keeping storage areas tidy and well‑organised. Uphold all health, safety, hygiene, and fire regulations. Promote the hotel's services and actively support upselling opportunities. What We're Looking For Excellent attention to detail and a pride in maintaining 5* standards. Courteous and effective communication with colleagues and guests. Flexibility, reliability, and the ability to work independently and as part of a team. A understanding of the importance of guest care and providing anticipative, discreet service. The ability to follow procedures and adapt to the changing needs of the hotel. Previous housekeeping or cleaning experience in a hotel environment is desirable but not essential; full training will be provided. Work Hours & Schedule This is a full-time role (39 hours per week) with shift work, including weekends and public holidays, on a rota basis. Benefits Competitive pay rates Complimentary meals on duty Free cleaning of company‑provided uniforms Training and career development opportunities Health & dental insurance contributions Contributory pension plan from your first day, including Death in Service benefit Increased holiday entitlement with length of service Employee discounts in our restaurants, bars, and rooms for you and your family/friends Employee Assistance Programme with free professional counselling and support Travel‑to‑work benefits including bike‑to‑work and discounted city parking Subsidised taxi travel for shifts outside public transport hours Recommend a Friend bonus scheme About The Merrion Located in the heart of Dublin city centre, opposite Government Buildings, The Merrion is renowned as one of Europe's most luxurious hotels. Created from four restored Georgian townhouses, we offer 142 bedrooms and suites arranged around two 18th‑century style gardens. #J-18808-Ljbffr
O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a 'Great Place to Work' in December 2024-2025 and Green Hospitality Certified. We are currently seeking Accommodation Assistants This role requires flexibility and the ability to work across both weekday and weekend shifts. What you'll do: Clean assigned bedrooms, bathrooms, and public areas and ensure stocks of bathroom and bedroom items are replenished to the correct standards. Adhering to the hotel's very high standard of cleaning. Working in a fast-paced environment. Public area duties if and when required. About you: The successful candidate must be able to greet all guests in a warm, friendly, and courteous fashion and maintain a professional manner at all times. The ideal candidates will have previous experience working in the Accommodation department in the hospitality industry. You will have excellent high standards of cleaning and shall be flexible with regard to working hours. Flexibility to work a variety of mid‑week and weekend shifts is essential. Why O'Donoghue Ring Collection? When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first‑in‑class results. Awarded a Great Place to Work 2025 Competitive salaries Discounts on Hotel Stays, and special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbished canteens. Free Coffee on Duty, provided for in our newly refurbished canteens. Discounts for Take‑Away, further discounts for takeaway teas, and coffees for staff members. Career Progression, we set a clear career path with each of our interested employees. Employee Fitness, free access to leisure centres, and Family discounts to membership in our range of Leisure Centres. Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award‑winning Spa. Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, as well as cross‑training in different departments. If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team - which includes individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
