Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long‑term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specialises in the Auth0 platform, an easy‑to‑implement, adaptable authentication and authorization platform for Consumer and SaaS applications. You will work with a portfolio of well‑known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long‑term strategic plan to help solve these challenges and realise the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture. What You’ll Be Doing Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing Learn our customers’ business deeply, gaining deep insights into their strategies, goals, and challenges—through the lens of identity Build and nurture long‑term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C‑level executives, evolving customers into Auth0 champions Conduct regular customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items Conduct regular customer meetings with technical practitioners on identity solutions, technical guidance and best practices Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity Analyze trends, identify areas for improvement, and take action to optimise customer outcomes Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach Who You Are 5+ years of total experience in information technology, with at least 3 years of hands‑on experience as a Technical Account Manager (or comparable technical practitioner role) in the customer identity/identity access management space Working proficiency in the following core CIAM areas or technical competencies: Technologies and protocols to support authentication and authorisation (OAuth, OpenID Connect, and SAML 2.0) Consuming APIs and HTTP request methods High‑level understanding of custom consumer and SaaS apps both web and native, including their architecture, user experience considerations, and common integration patterns Security and performance monitoring, and third‑party signals integrations (SIEM, WAF, etc.) Understanding of the general cybersecurity landscape with respect to threats and challenges Experience with SaaS/PaaS/cloud‑based services, driving their adoption, integration, and ongoing use Understanding of software development lifecycle and application builder practices A customer‑first mindset with the energy and problem‑solving skills to address technical challenges and achieve customers’ business and technical objectives Strong business acumen, history of success owning enterprise‑segment customer relationships and escalations Ability to track and manage the moving parts of multiple parallel initiatives or projects Strong presentation and white‑boarding/diagram skills Excellent communication skills with the ability to set expectations, and communicate goals and objectives with customers at various levels, from a developer to C‑level exec Ability to influence customer behaviour & health metrics across a portfolio of customers This position may be located in Dublin with some travel required (under 25% of the time) Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl . The OTE range for this position for candidates located in Ireland is between: €75,000—€103,400 EUR. What you can look forward to as a Full‑Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Some roles may require travel to one of our office locations for in‑person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/ . #J-18808-Ljbffr
A leading identity solutions company seeks a Technical Account Manager specializing in the Auth0 platform to empower customers with secure identity solutions. This role involves guiding clients in identity strategy, building relationships with various stakeholders, and collaborating to optimize outcomes and enhance customer satisfaction. The ideal candidate has extensive IT experience and a customer-first mindset, ready to tackle technical challenges. The position is based in Dublin, with some travel required. #J-18808-Ljbffr
A leading identity management company in Dublin is seeking a Corporate Counsel – Privacy Commercial. This role involves drafting and negotiating privacy-related agreements and providing legal support on data protection matters. Candidates should have over 4 years of relevant legal experience, particularly in technology or SaaS environments. The position offers a competitive salary between €115,000 and €158,000, along with excellent employee benefits like equity and healthcare coverage. #J-18808-Ljbffr
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Accelerate your career by joining Okta, the World’s Identity Provider, as a member of our Cybersecurity & Privacy Legal team. We free everyone to safely use any technology — anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. As Corporate Counsel – Privacy Commercial, you will lead a small privacy commercial team responsible for advising and supporting commercial legal and sales organizations on privacy and data protection, primarily drafting and negotiating data processing addenda, information security exhibits and related commercial documents with some of the biggest names across every industry that trust Okta to help their organizations work faster, boost revenue and stay secure. You will work on cutting‑edge projects in a cloud‑first, SaaS environment where you can apply your experience providing strong legal support to help Okta deliver world‑class products to our thousands of global customers. What You’ll Be Doing Advise, draft and negotiate privacy and data protection terms associated with outbound cloud service Master Subscription Agreements, Data Processing Addenda, Information Security Exhibits and other documentation related to sales transactions, while partnering closely with Okta’s Commercial Legal team. Provide day‑to‑day legal support surrounding privacy and data protection‑related contract requests and respond promptly and effectively to legal questions from internal clients with pragmatic and business‑oriented guidance. Support the procurement team in drafting and negotiating privacy and data protection‑related terms associated with vendor agreements. Support the investigation of potential privacy and security incidents, including analyzing relevant legal and regulatory responsibilities, and providing guidance to internal clients on mitigation, remediation, and resolution efforts. Develop, implement and maintain standards, processes, runbooks and guidance surrounding privacy and data protection‑related issues for Go‑to‑Market transactions, and partnering closely with members of the Legal, Security, Compliance and Engineering teams, among other key stakeholders. Build critical relationships in order to effectively provide practical and strategic advice to assist the business in meeting its objectives, while ensuring privacy and information security compliance. Advise on recommended courses of action and legal risk, with the ability to judge when to elevate identified issues as appropriate. Assist in the maintenance and review of various privacy and security programs and processes, including updates to privacy and security policies, plans, procedures, standards, certifications and customer‑facing documentation. Ensure compliance with all applicable global privacy and data protection laws, such as the General Data Protection Regulation, United States’ federal and state regulations and other global legal frameworks by monitoring and staying up to speed and a thought leader on global privacy and data protection laws and frameworks. Maintain an understanding of technical controls and assist in the creation of audit and monitoring frameworks to support stable, controlled operations. Review privacy and data protection‑related marketing and other external communications content for accuracy and completeness. Support the management of outside counsel and consultants and contribute to other interesting legal projects, as needed. What You’ll Bring To The Role 4+ years of relevant law firm and/or in‑house experience, including at least 2 years working primarily on privacy and data protection‑related transactional matters, preferably at a SaaS technology company. Familiarity and comfort with the culture of a fast‑paced enterprise software company and knowledge of SaaS products. Experience working with highly‑regulated customers, especially those in the financial services industry, preferred. Excellent written and verbal communication, presentation, drafting and negotiation skills. Sound and practical legal and business judgment, as well as the ability to think strategically and develop strong working relationships with key internal clients. Knowledge in global privacy, data protection and security frameworks, including GDPR, CCPA, CPRA, HIPAA, NIST, ISO, FedRAMP and PCI‑DSS. Ability to maintain strong working relationships with a variety of internal clients and business partners from a variety of functions. A self‑motivated individual with grit who takes initiative and is comfortable rolling up their sleeves. Team‑oriented with a sense of humor and high emotional intelligence. Ability to organize, prioritize and manage deadlines. Strong academic background and J.D. from highly‑regarded school. Certified Information Privacy Professional (Europe, U.S., Canada and/or Asia) or Certified Information Privacy Manager is a plus. Below is the annual salary range for candidates located in Ireland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/irl. The annual base salary range for this position for candidates located in Ireland is between:€115.000—€158.000 EUR What you can look forward to as a Full‑Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in‑person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/. #J-18808-Ljbffr
