German - Watson Cloud Platform Digital Account Rep We are currently looking for fluent German speakers for our client, a Leading Multinational IT company in Ireland. The Watson and Cloud Platform Digital New Business Representative is responsible for creating quality infrastructure solutions for net new prospects identified via inbound channels such as chat, phone, and email, marketing campaigns, and industry events. A successful Digital New Business Representative connects with a prospect, identifies key needs, addresses any pain points, and utilizes the information that the prospect provides in order to solve the customer’s business problems surrounding IaaS, pulling in technical resources when necessary. Responsibilities: Service inbound sales inquiries in the form of live chats, phone calls, and direct email. Onboard new customers through both inbound and outbound sales activities. Ensure high percentage of sales wins through aggressive relationship management and follow-up activities to turn prospects into new accounts. Contribute to company sales goals through individual attainment. Leverage current customer referrals to identify new prospects and close new opportunities. Utilize CRM for lead and opportunity tracking. Requirements: Sales acumen; skilled working in a fast-paced selling environment with direct customer interaction and a wide range of customer types. Goal-oriented; maintains a sense of urgency in a deadline-driven setting. Self-sufficient with the ability to work well in a high team-oriented environment. Ability to work a set schedule, with willingness and flexibility to adjust schedule when the need arises (may include early, late, or weekend hours). Ability to leverage resources throughout the business to solve complex problems. Ability to travel up to 10% annually. Fluent (spoken/written) in English and German. High school diploma, with bachelor’s degree in business, communications, or technology (or equivalent experience) preferred. 1-2 years sales experience with focus in cloud solutions preferred. Excellent Salary and Relocation Package Apply Now #J-18808-Ljbffr
We are currently looking for a Product Portfolio Manager for our client, a leading BMS – Building Management System (Gebäudeautomationssystem) company in Dublin. The Product Portfolio Manager is responsible for owning each product on the Global Product roadmap from cradle to grave, being developed by the Dublin and US development teams. They will manage the entire product lifecycle from gathering and prioritizing requirements, calculating the ROI, presenting the business case to the Executive Product Meeting, managing the product development with the Architects/project managers to ensure all the requirements are met including cost targets, managing the acceptance testing and product release process, and training of sales and support in new products and technical support systems for products. The successful candidate will have a demonstrated track record of delivering high quality BMS software and hardware products on time and on budget within the BMS industry. He/she will also have strong leadership, project management, and people management skills, and a passion for delivering innovative products in the building energy management space. Reports to: CEO or designate Job Location: Dublin Head Office or Atlanta with 20% International travel required or Remote with 30% travel to Dublin plus 20% International travel required. Job Responsibilities The primary objectives of the role are: Gather and prioritize requirements, calculate the ROI, present the business case to the Executive Product Meeting, project manage the product development with the development managers to ensure all the requirements are met including cost targets, manage the acceptance testing and product release process, the training and sales and support in new products, and the technical support systems/processes for the products. Work with Customer Groups, Sales, Technical Support, Development, Operations to define product requirements – define the “what” and “why” and work with the development team to establish the technical feasibility and risks for the high-level Architecture for the “how”. Be a BMS product management domain specialist for the IP product range and Aspect software, focusing on the technical capabilities of the product and how these provide value to the end customer, identifying and contributing to innovative and creative product solutions. Use a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products. Have a strong focus on reducing costs and delivering the target margin for new Hardware product developments. Own and project manage all new product introductions, including managing the training development and communication of new products and product changes to customers. Coordinate and build strong working relations with internal departments, Sales, Technical Support, Marketing, Product Development, and Operations. Manage the PD Manager(s) and stakeholders to achieve your objectives. Gain a deep understanding of customer experience by running customer focus groups to identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth. Gather and review consulting engineering BMS specifications from Sales to see what features are being specified by competitors and capture these requirements for new products. Responsible for reviewing competitor product data for each product on the roadmap to ensure we know our competitor products' strengths and weaknesses and include strengths in our products to outperform where they are weak. Product Management Process Own each product on the Roadmap from “cradle to grave” requirements to customer release, through the lifecycle and end of life. Work with the Product Manager(s) to act as the point of first reference for all new product-related inquiries and maintain a new product pre-screening process to identify which products need to be considered by the CEO/Executive Team for possible inclusion on the roadmap. Create and present the business case with input from Mentor Customers, Sales and Technical Support, and Architect/Project Managers i.e. business case with Customer Requirements, Engineering Deliverables, and ROI to the Executive Product Meeting for approval to add to the half-yearly PD delivery Roadmap. Take an active project management approach with Sales, Technical Support, and Architect/Project Managers and team members across the organization to ensure the product development moves forward according to the roadmap timescale. Take ownership and accountability to ensure the status and any slippage of any given project is clear and visible to the CEO & CTO, and stepping in if necessary to take action with the relevant manager or to escalate to the CEO as required to keep the project on track. Arrange product progress “Show and Tell” demonstration sessions and signoff at various stages of development. Work with the Product Manager(s) to manage the acceptance testing and New Product Introduction Process for each product on the roadmap. Provide the Technical Support and Sales team with the necessary technical training to enable them to sell the new products. Work with the Product Manager(s) to collate and prioritize the product requirements backlog – maintenance of backlog priorities. Work with the Product Manager(s) to track and report the product development cost vs the approved ROI development cost monthly to the CEO as a KPI on monthly roadmap report. Experience Requirements 6+ years’ experience in BMS product management, engineering Demonstrated understanding of software, hardware, and firmware development processes from Waterfall to Agile Exhibit attention to detail, an ability to apply and introduce structure with the ability to analyze and integrate many different pieces of information received from many different points of input; ability to remain level-headed within stressful situations Excellent presentation and communication skills, including the ability to provide hands-on technical product demonstrations and training Articulate, positive with a can-do attitude, motivated and organized Demonstrated strong project management and product leader skills Demonstrated success defining and launching products an advantage Position requires flexibility to travel to customer and non-customer sites Demonstrate leadership by living Cylon’s Values of Quality, Integrity, Empowerment, Accountability, and Passion Education / Qualifications Educated to degree level or equivalent experience level in a relevant BMS Manufacturing, Engineering, Customer Services, or Quality related discipline with a minimum of 5 years hands-on BMS customer-facing experience and 3 years Product Management Team leading experience in a BMS manufacturer organization. Our aim is to hire a motivated, professional, and highly credible individual with proven success in handling complex technical BMS Product Management deliveries in a team environment. Apply Now Last Name First Name Email Phone Your Message Upload your CV Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr
We are currently looking for a Renewals Sales Manager for a leading IT company in Ireland. The objective of this role is to drive sales initiatives and processes within the existing SMB customer base and meet industry leading Retention Rates. Within this role, you will be part of a successful sales team and required to collaborate with all areas of the business. The role reports to the Manager – SMB Renewal Sales Europe. Qualifications (EMEA Qualifications /Professional Certifications) Fluent in German and English A highly organised and effective Account Manager Self-motivated and results-driven A Team Player Duties and Responsibilities: You are motivated to meet Renewal Sales targets by managing and nurturing the existing customer base You enjoy interacting and working with diverse teams to generate high Renewal rates You have great communication and negotiation skills You have the ability to optimise Channel Partner relationships You understand how to manage a Volume Pipeline effectively You are excited by taking ownership and inspired by Best Practices Sharing Experience Required (EMEA Only) Working knowledge of CRM tools like Salesforce B2B Phone Sales Experience preferably in the IT Industry A degree or other third level Qualification #J-18808-Ljbffr
We are currently looking for a Senior Escalation Engineer for our client, a leading multinational software company in Dublin. Responsibilities: Resolve escalated customer issues and maintain ownership until the problem is resolved with minimal oversight from management. Self-prioritize work items based on customer requirements and minimal guidance. Act as a resource for less senior members of the team as needed, to troubleshoot and resolve specific customer issues. Serve as an effective technical interface between the customer and 3rd Level Engineering / Product Development teams, providing clear issue documentation and leveraging cross-functional working relationships in their area of expertise. Provide problem report prioritization for the Engineering team. Write and review complex technical articles and case studies for the knowledge base, leveraging customer-reported cases, product specifications, and previous experience. Participate in training new team members. Possess good problem-solving and analytical skills. Exhibit strong written and verbal communication skills to communicate with senior management. Understand operating system resource management and build OS level and/or network debugging skills in position. Build code or script literacy with the goal of being able to read and understand existing code and/or scripts. Must possess a Bachelor of Science in Computer Science or equivalent experience. Must have 3 to 5 years of experience in a technical customer support environment or field experience, working in enterprise-level environments. A successful candidate will have experience in the following areas: Windows Server, including Windows 2008, and MS Exchange Clear understanding of DNS and how it works Firewall/DMZ configuration LDAP/Active Directory & ActiveSync Experience in the following areas is highly desirable: Smartphone and tablet devices like Apple iOS, Android, Windows Phone Software based on Apache Tomcat or Windows IIS MySQL, Postgres or SQLServer Cloud-based SaaS products The Perks: Competitive compensation and a comprehensive benefits package. The company offers a continuum between work and life by allowing people to work whenever, wherever, and however they choose. You’ll enjoy a workstyle within an incredible culture. You will be given all the tools you need to succeed so you can grow and develop within the company. Apply now Position: Senior Escalation Engineer Last Name First Name Email Phone Your Message Upload your CV Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr
We are currently looking for a Security Analyst for our client, a leading IT company in Dublin. Responsibilities What we will do for you On a daily basis, you'll find the most malicious attacker activity the Internet has to offer. Let you scour systems and analyze tons of network traffic looking for attacker presence. Be challenged to evolve how we detect and respond to attackers by authoring new and innovative Indicators of Compromise. Expose you to some of the most exciting and cutting-edge techniques to find evil. Training and continuous coaching and mentoring to grow your technical and professional skills like no one else. Work with a team of brilliant people that you can learn from and build lasting relationships with. Develop an understanding of your aspirations and provide opportunities that we believe will get you there. Inspiration to stretch your performance by allowing you to tackle seemingly impossible problems. Encouragement to challenge the status quo, think creatively, and innovate – make us better. An environment of trust and camaraderie, where you can speak freely about your ideas. A platform from which you can make a real impact against the bad guys. Develop an understanding of, and be flexible to, your needs. What you can do for us Get your toolbox out and dive deep into systems to help us identify and eradicate attackers. Use your keen network analysis skills to find evil on the wire. Define relationships between seemingly unrelated events through deductive reasoning. Come up with ways to do things faster, better, and more effectively while maintaining a laser focus on quality. Be fanatical about delighting our customers. Be honest, transparent, and genuine with our customers and your peers. Make sure you have fun – lots of it. Help us protect the world. Work hard, but smart; balance your work and life. What you can bring with you The ability to analyze event and systems logs, perform forensic analysis, analyze malware, and other incident response related data, as needed. Deep understanding of incident response best practices and processes. Familiarity with intrusion detection systems (e.g., Snort) and tools (e.g., tcpdump, Wireshark). Knowledge of attack vectors, threat tactics, and attacker techniques. Familiarity with network architecture and security infrastructure placement. Understanding of Windows operating systems and command line tools. A solid foundation in networking fundamentals, with a deep understanding of TCP/IP and other core protocols. Knowledge of network-based services and client/server applications. Your bachelor's degree – or a very convincing argument. Degree in computer science or related discipline. Experience working on a mission-critical security operations team, preferably 24x7. Exemplary communication and interpersonal skills. Ability to document and explain technical details clearly and concisely. A willingness to be challenged and a strong desire to learn. An open mind and an appetite for excellence. Network Skills Wireshark Understanding a signature Context - inbound vs outbound (webshells), DNS servers vs HTTP proxy Knowing the Internet - identifying something as legitimate vs malicious Intel querying vs OSINT Knowledge of protocols - SMB, HTTP Proxy, DNS, ICMP Netflow Analysis Perform queries to gain additional context Understanding ports, sessions length, direction DNS & HTTP Collect and analyze DNS/HTTP logs for additional context Identifying issues with signatures and proposing improvements. Collecting forensic information to determine TP vs FP. Malware triaging - assessing MTA and performing dynamic analysis in VM. Building LR timelines under supervision. Understanding how malware and tools are used by the threat actors. Apply now Position: Security Analyst Last Name: First Name: Email: Phone: Your Message: Upload your CV: Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr
We are looking for Consultant Radiologists to work in a University Hospital in Ireland. The successful candidate will participate in a broad spectrum of imaging undertaken by the Consultant Radiologists in a busy acute hospital, including CT, MRI, Ultrasound, and X-Ray. In addition, there are opportunities to focus on the sub-speciality interests of Breast Radiology and Interventional Radiology. The successful candidate will work closely with colleagues across the hospital campus. Acute on call will be part of the duties on a 1:7 basis; however, the hospital currently collaborates with a Tele-Radiology Service Provider who provides On Call Services for the reporting of CT Scans outside of rostered hours, thereby supporting the 24/7 radiology service provided and allowing the Radiologists to achieve a more flexible work/life balance. THE BENEFITS Very competitive salaries: on a scale of €217,325 to €261,051 per annum, depending on experience. Continuous professional development is regarded as being extremely important, and up to €12,000 per annum is provided to support CPD. An innovation fund of up to €8000 per annum is also available. A generous annual leave allowance of 30 days applies, which together with a 37 hour working week, allows time for family life, hobbies, discovery of Ireland and beyond. Ireland has excellent transport connections with Europe, the USA and all major international destinations. Financial and practical relocation assistance is available. #J-18808-Ljbffr
We are currently looking for IT Consultants for our client, a Global IT company in Ireland. The Role: Working within the company's Global Business Services, Microsoft team providing custom solutions using your expertise and expert knowledge of Dynamics 365/AX7 or AX2012 to provide world class solutions for clients. Responsibilities: Pre-sales demonstrations, presentations and proposal writing Analysis / requirements gathering Technical design across the Microsoft stack Complex project team leadership and / or working as part of a team Full software development lifecycle Project estimation Required Technical and Professional Expertise: At least 4 years experience. Apply high-level solution architecture and design (Functional and/or Technical) Analyze, understand, and dissect business processes and re-engineer with best practices Analyze an organization’s IT infrastructure Apply Microsoft integration techniques effectively Use data- and process-modeling techniques Perform hardware sizing based on architecture Successful completion of applicable product certification exams Required Education: Technical Diploma Preferred Education: Bachelor's Degree Apply now #J-18808-Ljbffr
We are currently looking for two Consultant Geriatricians for a University Hospital in Ireland. These roles within a dynamic and growing department offer the possibility not only to deliver excellent Geriatric Care to the patients but also provide the post holders an opportunity to focus on key areas within Geriatric Medicine. Consultants applying from overseas must be entitled to register on the specialist division of the Irish Medical Council. Qualified applicants from the EU as well as outside the EU are welcome. THE BENEFITS Very competitive salaries: on a scale of €214,000 to €257,000 per annum, depending on experience. Continuous professional development is regarded as being extremely important, and up to €12,000 per annum is provided to support CPD. A generous annual leave allowance of 30 days applies, which together with a 37 hour working week, allows time for family life, hobbies, and discovery of Ireland and beyond. Ireland has excellent transport connections with Europe, the USA, and all major international destinations. Financial and practical relocation assistance is available. #J-18808-Ljbffr
German Speaking Technical Support Engineer (Networking) We are currently looking for a German Speaking Technical Support Engineer for our client, a major IT company in Dublin. Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning? Would you like to work for one of the most innovative companies around? If you answered yes to these questions, then this may be the job for you. Primary Duties / Responsibilities Provides technical assistance to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access. Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management. Achieves and maintains targeted call statistics such as number of calls answered, number of cases closed or issues resolved, along with other established goals. Publishes articles on technical support issues in online knowledgebase. Documents cases, recommendations, and resolutions clearly in the CRM system. Qualifications (Knowledge, Skills, Abilities) Required Skills Possesses logical and structured problem solving ability. Strong written and verbal communication skills. Excellent customer service attitude and the ability to interact with customers in a professional manner. Good understanding of common Network Protocols (such as TCP/IP, HTTP, SSL, NAT, DHCP, DNS, etc.). Basic understanding of Networking (Routing, Switching, Web App Firewalls, Load balancing, VPN, etc.). Familiarity with Authentication Protocols (LDAP, Kerberos, Radius, SAML, etc.) preferable. Familiarity with Debugging tools such as Netmon, TCPDump, Wireshark, Fiddler, etc. Familiarity with Windows Server Administration (Active Directory, Exchange, Sharepoint, etc.) is a plus. Requirements (Education, Certification, Training, and Experience) Must have at least one year of experience in a technical environment or field experience. Ability to work both independently and well with others. CCNA/Network+ or equivalent Networking/Security certificate is a strong plus. Certificate of MCSA/MSCE is a plus. Apply now Position: German Speaking Technical Support Engineer (Networking) Last Name First Name Email Phone Your Message Upload your CV Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr
