Overview O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a 'Great Place to Work' 2024-2025 and Green Hospitality Certified. We are seeking a Food and Beverage Supervisor to join our team at Café du Parc based in the Killarney Plaza Hotel & Spa. The candidate will be required to work 5 shifts per week, including weekends. Responsibilities Supervise service to ensure an exceptional guest experience is provided. Lead food service within the operating procedures as discussed and agreed with Management. Assist in training and developing the team to best possible experience provided to the guest as required. Delegate areas of responsibility to the team individually. Maximise all available sales opportunities. Ensure the highest standards of presentation and cleanliness. Deal with customer queries and complaints with the aim of ensuring customer satisfaction. Assist in the management and training of staff. Demonstrates strong leadership. Demonstrates high levels of energy, enthusiasm, and professionalism. Responsible for opening, cleaning and cashiering procedures as required. About You You will have the ability to motivate, organise, lead and supervise a team. Fluent in English and excellent communication skills. Have the confidence to carry out briefings and meetings with the Team. Previous experience in a high volume/fast-paced hospitality environment. Why O\'Donoghue Ring Collection? When You Join The O\'Donoghue Ring Collection, You Join a Community Of Smart, Caring, Talented Individuals Working Together To Deliver First-in-class Results. Here Are Some Ways We Support And Invest In Our Team Awarded a Great Place to Work 2024 - 2025 Competitive salaries Discounts on Hotel Stays, special staff rates in any of our hotels across the collection, and special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty, meals are prepared for you during work hours and provided for in our newly refurbed canteens. Free Coffee on Duty, provided for in our newly refurbed canteens. Discounts for Take-Away, further discounts for takeaway teas, and coffees for staff members. Career Progression, we set a clear career path with each of our interested employees. Employee Fitness, free access to leisure centres, and Family discounts to membership in our range of Leisure Centres. Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award-winning Spa. Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, as well as cross-training in different departments. Flexible working hours, a choice of flexible hours in social environments. Team Events, social Calendar of team events such as employee appreciation week, beach cleaning, and much more. If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team, including individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
Overview 'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a 'Great Place to Work' in December 2024 - 2025 and Green Hospitality Certified. The team at the Killarney Towers Hotel is currently recruiting a Floor Manager to join their Pigs Lane team. This is a full-time position, reporting to the General Manager. Responsibilities You will manage the day to day operations of Pigs Lane, managing a team of 10. You will work with your team to increase sales while ensuring the highest standards of quality and service are achieved. You will complete weekly rosters on Alkimii in line with budgets working closely with the business. Management and development of the team insuring learning and development is at the core. Ensure all service standards are consistent and maintained to the highest level at all times. Resolve guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all time. Maximise all sales opportunities and promote a sales environment. Qualifications A minimum of 2/3 years experience in a management role in a similar environment. Strong communication skills with the ability to work under pressure. Highly customer and management focused. Great attention to detail and fluent English is essential. Benefits Awarded a Great Place to Work 2024 - 2025 Competitive salaries Discounts on Hotel Stays and, special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens. Free Coffee on Duty, provided for in our newly refurbed canteens. Discounts for Take-Away, further discounts for takeaway teas and coffees for staff members. Career Progression, we set a clear career path with each of our interested employees. Employee Fitness, free access to the leisure centres, Family discounts to membership in our range of Leisure Centres. Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award-winning Spa. Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, and cross-training in different departments. Team Events, social Calendar of team events such as employee appreciation week, and much more. If you want to make an impact, O\'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O\'Donoghue Ring Collection is an Equal Opportunity Employer, but that\'s just the start. We believe different perspectives help us grow and achieve more. That\'s why we\'re dedicated to hiring and developing the most talented and diverse team -, including individuals with different backgrounds, abilities, identities and experiences. #J-18808-Ljbffr
O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a 'Great Place to Work' in December 2023 - 2025 and Green Hospitality Certified. We have an exciting opportunity for part-time Food & Beverage Assistants to join our team at Pigs Lane. Key Responsibilities Of This Role Are To take drink orders from guests and serve them while maintaining the highest level of customer service To ensure our 4 Star standards are achieved at all times To ensure that all hygiene regulations are adhered to at all times To work as part of the team, and being flexible at all times The Ideal Candidate For This Position Previous Bar experience is an advantage. Cocktail experience is an advantage Must have a good knowledge of beers, wines and spirits Must have a professional and friendly approach and focus on providing excellent customer service Must be able to work well in a busy environment and as part of a team. Fluent English is essential and permission to work in Ireland. Must be 18 years+ and be flexible with shifts and available to work weekends. Why O'Donoghue Ring Collection? When You Join The O'Donoghue Ring Collection, You Join a Community Of Smart, Caring, Talented Individuals Working Together To Deliver First-in-class Results. Here Are Some Ways We Support And Invest In Our Team Awarded a Great Place to Work 2023 - 2025 Competitive salaries Discounts on Hotel Stays and, special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation. Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection. Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens. Free Coffee on Duty, provided for in our newly refurbed canteens. Career Progression, we set a clear career path with each of our interested employees. Employee Fitness, free access to the leisure centres, Family discounts to membership in our range of Leisure Centres. If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team - which includes individuals with different backgrounds, abilities, identities and experiences #J-18808-Ljbffr
