About Us O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family‑owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one‑size‑fits‑all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees' career development, we also prioritise their well‑being and work‑life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests. If this sounds like you, we’d love to connect. We are Caring|Proud|Accountable|Determined. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - Up to €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role Information Cleaning guest rooms daily according to operational policies and standards Completing work projects as assigned by your Manager Requirements A positive approach, excellent organisational skills, and a passion for producing high quality customer care. Very high level of attention to detail #J-18808-Ljbffr
About Us O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family‑owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size‑fits‑all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees' career development, we also prioritise their well‑being and work‑life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests. If this sounds like you, we’d love to connect. We are Caring|Proud|Accountable|Determined. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - up to €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role Summary The Meetings and Events Executive is responsible for planning, coordinating, and executing events including conferences, corporate meetings and social events across the four O’Callaghan Collection properties. This role requires a proactive individual who thrives in a fast‑paced environment and is dedicated to creating memorable experiences for clients and attendees. Key Responsibilities Event Planning and Coordination To collaborate with clients at enquiry stage to understand their event objectives, budgets, and specific requirements. To prepare detailed bespoke proposals in line with the client’s objectives. To conduct timely follow up on proposals to clarify details, address any questions, negotiate when appropriate and demonstrate professionalism and an appetite to convert the business. To conduct regular site inspections including pre‑inspection preparation, identifying key focus areas and conducting a post inspection follow up. Provide detailed event information to the operations team including event briefing meetings, updates and post event debriefs. Post-Event Tasks Conduct post‑event evaluations, gather feedback from clients and attendees, and identify areas for improvement. Settle any outstanding payments and reconcile refunds, deposits etc. Conduct a team debrief to discuss what went well and areas for improvement. Maintain positive relationships with clients and suppliers for future opportunities. When appropriate, identify prospective clients from databases, previous events etc and target for potential business. Skills And Competencies Exceptional organisational and project management skills. Strong interpersonal and communication skills, both written and verbal. Proficient in event management software such as Cvent, Opera and CRM tools. Basic proficiency in Canva, Photoshop, or other design software for creating event materials. Good commercial understanding to assist in achieving financial targets. Creativity and problem‑solving abilities for unexpected challenges. Ability to multitask and prioritise effectively under pressure. Experience 2 years’ experience in a similar role or industry. Working Conditions Office based role. Hours are 09:00-17:30, Monday to Friday. However, flexibility may be required to facilitate site inspections etc. Location The office is located at The Merrion Building, Merrion Street Lower, Dublin 2. Career Progression Opportunities We offer a range of training and development programmes to nurture our team. #J-18808-Ljbffr
A luxury boutique hotel group in Dublin is seeking an individual for a role focused on cleaning guest rooms with high attention to detail. The ideal candidate will possess excellent organizational skills and a passion for providing quality customer care. The organization values personal and professional growth, offering competitive compensation and various employee benefits, including gym access and extra time off on birthdays. #J-18808-Ljbffr
About Us O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests. If this sounds like you, we’d love to connect. We are Caring|Proud|Accountable|Determined. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - up to €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role information Team Management: Oversee and coordinate the activities of the food and beverage staff, including hiring, training, scheduling, and performance management. Quality Control: Ensure that food and beverage operations meet quality standards, from preparation to presentation, maintaining consistency and adherence to health and safety regulations. Inventory and Ordering: Manage inventory levels, conduct regular stock checks, and place orders for food, beverages, and supplies to maintain adequate levels while controlling costs. Customer Service: Maintain high levels of customer satisfaction by addressing concerns, resolving complaints, and ensuring a pleasant dining experience for guests. Financial Management: Assist in budgeting and cost control measures, monitoring expenses, analysing financial reports, and implementing strategies to maximize profitability without compromising quality. Menu Development and Promotion: Collaborate with chefs to develop menus, create special promotions, and implement marketing strategies to attract guests and increase revenue. Requirements Previous work Experience in Food & Beverage Service Completed Hospitality/ Travel / Tourism qualification Ability to communicate with employees and customers, solve multiple problems at the same time, set up priorities, organize work and make certain decisions Excellent communication skills Excellent customer care and complain handling skills Excellent presentation and appearance Sales related skills #J-18808-Ljbffr
About Us O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees' career development, we also prioritise their well‑being and work‑life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests. If this sounds like you, we’d love to connect. We are Caring|Proud|Accountable|Determined. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - up to €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role Information Greeting and Welcoming Guests: The receptionist is responsible for providing a warm and friendly welcome to all arriving guests, creating a positive first impression of the hotel. Check-In and Check-Out Procedures: Efficiently handle the check-in and check-out processes, ensuring accurate information is collected, reservations are confirmed, and appropriate payments are processed in a timely manner. Customer Assistance and Inquiries: Attend to guests' inquiries, requests, and concerns, providing helpful information about hotel services, amenities, and local attractions. Resolve any issues promptly and professionally. Phone and Email Communication: Manage incoming calls and emails, directing them to the relevant departments or staff members. Answer queries, take messages, and provide information as needed. Lobby Maintenance and Appearance: Keep the reception area tidy, well‑organized, and visually appealing. Monitor the lobby to ensure it reflects the high standards of the hotel and create a comfortable atmosphere for guests. Requirements Experience in customer service, ideally within the hotel industry To be someone our guests can feel comfortable talking to and trust to take care of everything during their stay To be immaculately turned out, with an unshakably professional and friendly demeanour Some experience with Opera hotel software, ideally #J-18808-Ljbffr
A leading hotel collection in Dublin seeks a friendly receptionist to provide warm welcomes and efficient service to guests. Responsibilities include check-in/out procedures, addressing inquiries, managing communications, and maintaining lobby appearance. Ideal candidates have customer service experience, a professional demeanor, and preferably familiarity with Opera software. This role offers a rewarding work environment in a luxury hotel setting. #J-18808-Ljbffr
3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Us O'Callaghan Collection is a thoughtfully curated and design‑led collection of 5 Irish family‑owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identity that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one‑size‑fits‑all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programmes to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees' career development, we also prioritise their well‑being and work‑life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests. If this sounds like you, we’d love to connect. We are Caring|Proud|Accountable|Determined. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role Information Customer Service: Provide exceptional service to guests, greet customers, take orders, and assist with menu choices. Order Management: Efficiently manage orders, communicate with kitchen staff, and ensure timely delivery of food and beverages. Knowledge of Menu: Have a thorough understanding of the menu items, including ingredients, specials, and any allergens, to assist guests with their choices. Table Maintenance: Set up and clear tables, maintain cleanliness, and ensure a pleasant dining environment for guests. Upselling and Recommendations: Suggest additional items, specials, or beverages to enhance the guest experience and increase sales. Billing and Payment: Handle billing accurately, process payments, and provide assistance with any guest inquiries related to their checks. Requirements Proven experience as a food and beverage assistant or similar role Acknowledge the pivotal purpose of health and safety protocols in a hotel environment. Provide a superb guest service and have excellent people skills. Excellent attention to detail in delivering customer care standards. Be able to work as part of a team and on own initiative. Be available and flexible for early starts and late finishes, weekends and bank holidays. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at O'Callaghan Collection by 2x #J-18808-Ljbffr
About Us O'Callaghan Collection is a thoughtfully curated and design-led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and for providing exceptional service to our guests. If this sounds like you, we’d love to connect. We are Caring|Proud|Accountable|Determined. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress – 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role Information Customer Service: Provide exceptional service to guests, greet customers, take orders, and assist with menu choices. Order Management: Efficiently manage orders, communicate with kitchen staff, and ensure timely delivery of food and beverages. Knowledge of Menu: Have a thorough understanding of the menu items, including ingredients, specials, and any allergens, to assist guests with their choices. Table Maintenance: Set up and clear tables, maintain cleanliness, and ensure a pleasant dining environment for guests. Upselling and Recommendations: Suggest additional items, specials, or beverages to enhance the guest experience and increase sales. Billing and Payment: Handle billing accurately, process payments, and provide assistance with any guest inquiries related to their checks. Requirements Proven experience as a food and beverage assistant or similar role Acknowledge the pivotal purpose of health and safety protocols in a hotel environment. Provide a superb guest service and have excellent people skills. Excellent attention to detail in delivering customer care standards. Be able to work as part of a team and on own initiative. Be available and flexible for early starts and late finishes, weekends and bank holidays. #J-18808-Ljbffr
Join to apply for the Maintenance Operative Hotels role at O'Callaghan Collection . About Us: O'Callaghan Collection is a thoughtfully curated and design-led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Benefits Free use of our fully equipped gym Your Birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend - €500 reward Discounted room stays - friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike. Role Information Complete general maintenance on a daily basis - from changing light bulbs to fixing a leaky tap - making the stay for our guests perfect every time. To work pro-actively with the "perfect rooms" programme, working to eliminate complaints from customers by having everything working just right. Work with external contractors, supervising their work to ensure that it reaches our high standards and that health and safety for our guests is never compromised. To reactively alter procedures and fix any procedures as a result of any reported incidents in order to reduce risk and prevent this incident reoccurring. Work with the Director of Engineering to support all refurbishment or capital expenditure projects in a cost-efficient manner and at all times ensuring Health & Safety standards are followed. To have a positive attitude towards fixing problems and delivering a high quality of workmanship. Requirements Excellent work history in maintenance, 2-3 years ideally Previous experience in a hotel environment would be advantageous Ability to prioritize in a fast-paced environment and be standards driven - tidy at all times! An excellent knowledge of Health & Safety Have great relationship building skills with the customers and the team Flexibility in day to day job demands, remain focused when priorities and practices changes. Excellent organisational skills Electric and plumbing qualifications would be advantageous. This role will require you to work in all 4 of our city center properties. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Hospitality Location: Dublin, County Dublin, Ireland #J-18808-Ljbffr
Join to apply for the Night Manager role at O'Callaghan Collection About Us O'Callaghan Collection is a thoughtfully curated and design‑led collection of five Irish family‑owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres. Each boutique hotel has its own unique identity that reflects its location and offered guest experience. Our properties are continually being developed to exceed evolving customer expectations. Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one‑size‑fits‑all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff. We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued. We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends. In addition to investing in our employees’ career development, we also prioritise their well‑being and work‑life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks. Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests. If this sounds like you, we’d love to connect. Benefits Free use of our fully equipped gym Your birthday as an extra paid day off! Enhanced holidays with service Rewards programme Refer a friend – up to €500 reward Discounted room stays – friends and family Discounted F & B when you are a guest in any of our hotels The opportunity to progress – 4 hotels in Dublin city and a hotel in Gibraltar Tax saver for travel tickets Bike to work scheme and a safe place to leave your bike Role Information Oversee Night Operations: manage and supervise all aspects of hotel operations during the night shift, ensuring smooth functioning of various departments such as front desk, security, and housekeeping. Guest Services: provide exceptional customer service to guests during the night, addressing inquiries, resolving issues, and ensuring a positive experience for late check‑ins or any other requests. Security and Safety: maintain a secure and safe environment for guests and staff by implementing and monitoring security protocols, conducting regular patrols, and responding promptly to any emergencies or incidents. Financial Accountability: handle nightly financial transactions, including reconciling daily reports, processing payments, and managing the night audit process to ensure accurate accounting and reporting. Staff Supervision: supervise and support night staff, providing guidance, training, and assistance as needed. Coordinate with various departments to ensure efficient collaboration and communication during the night shift. Problem Resolution: act as a point of contact for any issues or challenges that may arise during the night, resolving conflicts and making decisions to maintain a high level of customer satisfaction and operational efficiency. Requirements Acknowledge the pivotal purpose of health and safety protocols in a hotel environment. Proven experience in a management position. Provide superb guest service and have excellent people skills. Excellent attention to detail in delivering customer care standards. Knowledge of Oprea system. Be able to work as part of a team and on own initiative. Be available and flexible for early starts and late finishes, weekends and bank holidays. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Hospitality Referrals increase your chances of interviewing at O'Callaghan Collection by 2×. Get notified about new Night Manager jobs in Dublin 2, County Dublin, Ireland . #J-18808-Ljbffr
