Job Description Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. Nostra is experiencing significant growth, and we are expanding our Sales Team. We are looking for an experienced Account Manager to join our Dublin office, someone who excels in understanding customer needs, delivering tailored solutions, and driving recurring revenue growth. The Role: As an Account Manager, you will play a pivotal role in building long-term partnerships with a portfolio of customers. Your focus will be on understanding their challenges, identifying opportunities, and delivering solutions that enhance their business operations while growing Nostras recurring revenue. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-term relationships with key business executives and stakeholders within your customer portfolio. Sales Growth: Drive recurring revenue by identifying new opportunities for selling, upselling, and cross-selling Nostras products and services. Solution Delivery: Collaborate with internal teams to ensure the timely and successful delivery of tailored solutions that address customer needs. Technology Insights: Stay up-to-date with emerging technologies and partner with vendors to offer customers best-in-class service and solutions. Account Management: Conduct regular account reviews and proactively manage customer contracts, including uplifts and renewals. Reporting: Deliver timely, accurate reporting internally and externally to meet specific deadlines. Collaboration: Work closely with the Account Support team to provide an outstanding customer experience, and liaise across functional teams to resolve issues promptly. Requirements: Full Irish drivers licence. Experience: A minimum of 3+ years of account management experience, preferably in IT or technology sectors. Technical Knowledge: Familiarity with Microsoft Cloud and Server infrastructure, SonicWall firewalls, networking, security, wireless solutions, and disaster recovery methodologies is highly desirable. Relationship Building: A natural relationship builder with strong communication, presentation, and negotiation skills. Sales Acumen: Proven ability to manage multiple opportunities, prioritise effectively, and deliver results in a fast-paced environment. Detail-Oriented: Strong attention to detail, with excellent organisational and time-management skills. Motivation: Self-driven and able to thrive in a target-oriented environment. Values Alignment: Integrity, reliability, and empathy are essential to thriving within Nostras culture. Some Of Our Benefits: Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. On-site Gym. Why Join Nostra? At Nostra, we are committed to our people. Our values trust, accountability, expertise, integrity, people, and empathy define how we work together and with our clients. We offer an inclusive and supportive work environment where your growth and contributions are valued. Nostra is an equal opportunity employer, and we celebrate diversity and inclusion across our team. TLNT1_IJ
Job Description Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. Nostra is experiencing significant growth, and we are expanding our Sales Team. We are looking for an experienced Account Manager to join our Dublin office, someone who excels in understanding customer needs, delivering tailored solutions, and driving recurring revenue growth. The Role: As an Account Manager, you will play a pivotal role in building long-term partnerships with a portfolio of customers. Your focus will be on understanding their challenges, identifying opportunities, and delivering solutions that enhance their business operations while growing Nostras recurring revenue. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-term relationships with key business executives and stakeholders within your customer portfolio. Sales Growth: Drive recurring revenue by identifying new opportunities for selling, upselling, and cross-selling Nostras products and services. Solution Delivery: Collaborate with internal teams to ensure the timely and successful delivery of tailored solutions that address customer needs. Technology Insights: Stay up-to-date with emerging technologies and partner with vendors to offer customers best-in-class service and solutions. Account Management: Conduct regular account reviews and proactively manage customer contracts, including uplifts and renewals. Reporting: Deliver timely, accurate reporting internally and externally to meet specific deadlines. Collaboration: Work closely with the Account Support team to provide an outstanding customer experience, and liaise across functional teams to resolve issues promptly. Requirements: Full Irish drivers licence. Experience: A minimum of 3+ years of account management experience, preferably in IT or technology sectors. Technical Knowledge: Familiarity with Microsoft Cloud and Server infrastructure, SonicWall firewalls, networking, security, wireless solutions, and disaster recovery methodologies is highly desirable. Relationship Building: A natural relationship builder with strong communication, presentation, and negotiation skills. Sales Acumen: Proven ability to manage multiple opportunities, prioritise effectively, and deliver results in a fast-paced environment. Detail-Oriented: Strong attention to detail, with excellent organisational and time-management skills. Motivation: Self-driven and able to thrive in a target-oriented environment. Values Alignment: Integrity, reliability, and empathy are essential to thriving within Nostras culture. Some Of Our Benefits: Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. On-site Gym. Why Join Nostra? At Nostra, we are committed to our people. Our values trust, accountability, expertise, integrity, people, and empathy define how we work together and with our clients. We offer an inclusive and supportive work environment where your growth and contributions are valued. Nostra is an equal opportunity employer, and we celebrate diversity and inclusion across our team. TPBN1_IJ
IT Risk Manager (GRC) Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. A long-standing enterprise client is seeking an experienced IT Risk Manager to lead the organisations IT regulatory compliance, risk management and governance framework, with responsibility for providing operational leadership to the IT team as required. The successful candidate will act as a trusted advisor to senior IT leadership on risk, compliance, and control matters, while maintaining hands-on oversight of IT policies, audits, Risk and governance processes. Nostra has offices in Dublin (HQ), Cork, Galway and Belfast. This role will be based with one of our enterprise clients in Dublin. Responsibilities: Develop, maintain, and continuously improve the IT governance, risk, and compliance frameworks in place. Own and maintain all IT policies, procedures, standards, and regulatory documentation, ensuring alignment with applicable laws and recognised frameworks. Ensure compliance with relevant regulations and standards, including (but not limited to) GDPR, cyber-security regulations, and industry best practices. Monitor regulatory developments and emerging cyber risks, providing proactive recommendations to mitigate risk and strengthen controls. Act as the primary point of contact for internal and external audits, managing audit schedules, preparation, execution, and remediation activities. Ensure timely, accurate, and complete risk & compliance reporting to senior management and relevant stakeholders. Support the protection of sensitive business, employee, and customer data through appropriate governance, controls, and oversight of security measures. Work closely with the IT and security teams to ensure risks are identified, documented, and mitigated in line with business priorities. Contribute to business continuity, disaster recovery, and incident response planning from a governance and compliance perspective. Provide day-to-day operational oversight and leadership to the IT team when the Head of IT is unavailable or dedicated to project work. Support workload prioritisation, escalation management, and decision-making during these periods. Act as a key liaison between IT, senior leadership, and the wider business, ensuring continuity of service and clear communication. Foster strong collaboration between IT and other departments, promoting accountability, standards, and best practice. Requirements: 2-3 years experience in data protection/cyber resilience compliance. Excellent Documentation preparation skills (e.g. proficiency in word and excel, reporting). Knowledge of Cyber security systems/applications and their implementations. Ability to work independently and part of a team. Must have proficient management skills (including time management). Excellent Interpersonal skills. Must have excellent communication skills to work between various departments, customers etc. Qualifications Required: ISMS Internal Auditor Training Course, GDPR Practitioner Certificate, or similar related Cyber risk/Framework/Data protection implementation background. Benefits: Hybrid Working. Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. Onsite Gym. At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion. TPBN1_IJ
Job Description Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. As a People Partner, you will be the go-to HR support for both our managers and employees, providing strategic guidance on everything from performance management to team development. You will work closely with the People Experience team to support initiatives that help Nostra continue to thrive. This role is perfect for someone who is adaptable, proactive, and ready to make an impact. Nostra has offices in Dublin, Galway, and Cork, this role is Cork based. Responsibilities: Be the trusted advisor for managers and employees, guiding them through challenges, career development, and employee relations matters. Ensure a consistent and fair approach to managing people's issues. Working with team leads to identify key development needs and creating tailored learning and development plans. Help guide team members through their career progression and support managers with their teams' growth. Foster Nostra's people-first culture by driving initiatives that enhance employee wellbeing and engagement. You will ensure the company continues to have a collaborative, inclusive, and positive environment where everyone feels valued. Support the performance review process, coach managers on giving effective feedback, and help implement any necessary performance improvement plans. You will play a key role in helping teams align to their goals. Be a key partner in managing change initiatives, helping teams navigate restructuring or other significant shifts in the company. Communicate clearly and consistently, ensuring employees feel informed and supported. Analyse key people data, providing insights into engagement, retention, and other important metrics. Help leaders make data-driven decisions for improving people practices and company culture. Work on strategic HR projects that align with Nostras peoples goals, including leadership development programs, diversity initiatives, and employee engagement surveys. Requirements: Proven experience in a People Partner or HR Business Partner role, ideally within a fast-paced or scaling company. You are comfortable navigating a variety of HR challenges and have a hands-on approach. Degree in HR or a related discipline advantageous. Exceptional interpersonal and communication skills, with a natural ability to build relationships and collaborate with all levels of the organization. A deep understanding of employee engagement, performance management, and talent development. You are passionate about helping individuals and teams thrive. Able to manage multiple priorities at once and make decisions in a fast-moving environment. You bring balance, organization, and structure to everything you do. Solid understanding of HR best practices, employment law, and compliance. You know how to use HR data to provide actionable insights and support decision-making. Comfortable with HRIS systems and data reporting tools. Proficient in MS Office tools like Excel, Word, and PowerPoint. Experience working in a tech startup or fast-growth environment. Familiarity with wellbeing, diversity, equity, and inclusion initiatives. Benefits: Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. On-site Gym. At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion. TPBN1_IJ
Job Description Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.As we scale our new business efforts, were looking for a driven and commercially-minded New Business Account Executive to help us expand our footprint. As a New Business Account Executive, you will be responsible for identifying, engaging, and converting new customers to Nostra. Youll manage the full sales cyclefrom initial prospecting and qualification through to proposal, tender response, and close. Youll collaborate closely with pre-sales, marketing, and service teams to build compelling solutions tailored to customer needs. Nostra has offices in Dublin (HQ), Cork, Galway and Belfast. This role will be based in our Cork office. Responsibilities: Own and manage a new business sales pipeline from lead to close. Identify and pursue opportunities across target verticals and geographies. Qualify inbound and outbound leads with speed and rigour. Respond to RFPs and public/private sector tenders in collaboration with bid teams. Build strong relationships with prospects through discovery, consultation, and solution-selling. Maintain accurate records in our CRM and forecast pipeline effectively. Coordinate internal stakeholders to deliver strong proposals and timely responses. Meet and exceed monthly, quarterly, and annual revenue targets. Requirements: 35 years of B2B sales experience, ideally in a new business or full-cycle sales role. Experience selling IT Managed Services, cloud infrastructure, or cybersecurity solutions. Familiarity with the Microsoft stack (Microsoft 365, Azure, Windows Server). Strong experience managing a sales pipeline using a modern CRM platforms. Proven success managing and responding to tenders and RFPs. Highly organised, self-motivated, and comfortable working towards targets. Excellent communication, presentation, and consultative selling skills. Willingness to travel for customer meetings and events (primarily within Ireland). Benefits: Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. On-site Gym. At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion. TPBN1_IJ
Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. The ideal candidate will be a proactive cybersecurity professional with strong experience across Microsoft 365 and Azure security tools. You’re confident monitoring, detecting and responding to threats, while continuously improving security posture through vulnerability management, patching and secure score optimisation. Nostra has offices in Dublin, Galway, Cork and Belfast. This role will be based fully on-site with one of customers based in Dun Laoghaire, Co. Dublin. Responsibilities Security monitoring: Utilise ICT security tools and software to monitor the clients network for anomalies, analyse, detect, and respond to threats. Responsible for monitoring and enhancing the clients’ Microsoft Secure score, analysing security recommendations, and liaising with the clients ICT management on the prioritisation of actions based on the risk and impact to the organisation. Monitor firewall and system logs and alerts to detect and respond to security threats and suspicious activities in a timely manner. Stay up to date with the latest development in Microsoft 365 and Azure security features, tools and best practices to proactively identify opportunities for enhancement. In collaboration with ICT helpdesk, ensure the integrity of high availability network infrastructures to provide maximum performance for their users. Incident response: In close work with the clients ICT service desk team, respond to and resolve cybersecurity incidents reports by end-users or detected by security monitoring tools. Vulnerability management: Proactively lead on identifying, assessing, reporting on, and managing vulnerabilities across the clients’ network including completion of vulnerability assessment and penetration testing activities. Patch management: Assist in the implementation of security patches and updates on systems and applications to mitigate vulnerabilities. Lead on the activities required to ensure the timely review and implementation of any security issues/updates required to the clients ICT infrastructure and devices, resulting from issues identified in penetration testing, internal or external audit, security score or other such reviews. Support ICT management in review and optimisation of available Microsoft Governance and compliance features. Policy development: Support the clients ICT in maintaining appropriate policies, procedures and guidelines to deliver a high standard of information technology security governance, reflecting industry best practice and emerging issues. Security awareness: Work with the clients ICT staff to ensure end-users are educated on cybersecurity best practices and compliance with the clients ICT security policies and other specific regulations e.g. GDPR. Company Pension. Health Plan. At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion. #J-18808-Ljbffr
Nostra, a leading Managed Service Provider in Ireland, is seeking a proactive cybersecurity professional with expertise in Microsoft 365 and Azure security tools. The role demands monitoring and enhancing client security, managing incidents, vulnerabilities, and patches. Candidates should have strong experience in cybersecurity operations. The position is fully on-site located in Dun Laoghaire, Co. Dublin, offering a vibrant and supportive work environment. Nostra values diversity and is an equal opportunity employer. #J-18808-Ljbffr
Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. The role of the Operations Administrator is to support the Operations Manager & Technical Consultant within the Nostra Connect department specialising in Voice and Data solutions. The role combines operational coordination with hands‑on technical exposure which includes working within systems, assisting with customer tickets and supporting solution delivery. Nostra has offices in Dublin, Galway, Cork and Belfast. Responsibilities Creating structured handover documents and requesting key client contact information for ticketing purposes. Support customer ticket management by tracking open items, following up to ensure actions are completed within agreed SLAs. Assist with internal voice projects migrating clients to our in‑house system. Support customer onboarding processes by ensuring documentation, system access, and key information are accurately recorded. Liaising with vendors across Europe for pricing for new opportunities. Supporting the Operations Manager & Technical Consultant during internal and customer calls, capturing accurate meeting notes and clearly documenting actions. Managing the internal monitoring system for data connections and ensuring all services are added. Managing equipment orders, tracking delivery and updating internal records. Requirements 2 years’ experience required in an operations environment. This is an operations‑focused role with technical exposure. It does not require engineering experience, but candidates should be confident working with IT/Telecoms terminology and systems. Highly organised with exceptional attention to detail. Confident communicator (written and verbal). Comfortable working across multiple projects simultaneously. Proactive mindset — able to identify issues before they become problems. Company Pension. Health Plan. On‑site Gym. At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion. #J-18808-Ljbffr
Nostra is seeking an Operations Administrator based in Dublin, Ireland. This role involves supporting the Operations Manager and Technical Consultant within the Nostra Connect department, specializing in Voice and Data solutions. Responsibilities include managing customer tickets, facilitating documentations, and liaising with vendors. Candidates should have 2 years of experience in operations, strong organizational skills, and a confident communication style. The position offers a Company Pension, Health Plan, and on-site gym access. #J-18808-Ljbffr
A leading Managed Service Provider in Dublin is seeking an experienced Account Manager to join their team. In this role, you'll build and maintain long-term customer relationships, drive recurring revenue, and collaborate with internal teams for solution delivery. The ideal candidate will have over 3 years of account management experience in the IT sector, a strong technical foundation, and excellent negotiation skills. Join us in an inclusive work environment that values growth and contributes to our clients' success. #J-18808-Ljbffr
