Customer Service Advisor Reference: APR20269572 Expiry date: 11:33, Wed, 20th May 2026 Location: Dublin Benefits: A superb range of exclusive colleague‑only benefits and discounts. Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for more than 22 years. We continue to grow and dominate the light commercial vehicle market with our growing network of branches in Ireland and our sizeable fleet of approximately 4,500 vehicles and depots in Dublin, Cork, and Limerick. We are now recruiting for a Customer Service Advisor to join our growing team in our Dublin head office. Role Overview In this role, you will be a key member of our service team, involved in the day‑to‑day running of our workshop/service centre. You’ll be one of the direct contacts between our customers, technicians and administration team, so it’s important that you have great people skills. Key Responsibilities Managing the services and compliance of the fleet, booking timely service appointments for customers, and dealing with all customers in a courteous and professional manner. Ensuring all breakdowns and road traffic accidents are dealt with as quickly as possible. Ensuring all work carried out is in line with manufacturer servicing requirements or customer expectations in relation to service level agreements; vehicles overdue for service are kept to a minimum. Planning and managing the workload to exceed customers’ expectations while prioritising to ensure vehicles are available to rent, recognising additional works needed when checking vehicle regs and arranging work to be carried out. Issuing work to mechanics or external garages, raising, updating and closing job cards in a timely manner with notes and explanations added to ensure full understanding for the expenditure. Identifying and managing warranty claims in the correct manner, reporting all issues to the workshop manager or person responsible for the warranty processes. Logging mileages and accurately recording them on all job cards. Ensuring logs are updated correctly and timely with responses to our key accounts. Dealing with minor damage claims according to the damage control process and following the correct process for any claims. Obtaining order numbers from customers, ensuring no chargeable work is carried out without prior authorisation for internal, external and retail customers. Raising sales invoices in a timely manner. Updating all customers on progress (internal and external customers) and recalls. Dealing with minor workshop damage repairs, following customers’ service level agreements. Essential Qualifications Leaving Certificates or equivalent. Exceptional communication skills. A friendly and approachable personality. A professional presentation and ability to work in a team environment. Deliver a first‑class customer experience. Attention to detail and proactive thinking. Vehicle maintenance and repair qualifications. Specific experience within the bodyshop sector. Location: Blanchardstown, Dublin 15 (free parking available) #J-18808-Ljbffr
A vehicle management company located in Dublin is looking for a Customer Service Advisor to join their team. This role involves managing service appointments, assisting customers, and ensuring compliance with servicing standards. Candidates should have strong communication skills, vehicle maintenance knowledge, and a customer-friendly attitude. The position is based in Blanchardstown, Dublin, with free parking available. It offers a range of employee benefits to enhance the work experience. #J-18808-Ljbffr
Reference: APR20268867 Expiry date: 10:29, Tue, 12th May 2026 Location: Egham Benefits: . Weekly Hours: 42.5 hours / Day Shifts Only. As and when required overtime is available and this is paid at time and half. About us We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. Our Egham branch is ideally situated just 10 minutes from the M25, with excellent transport links-only 5 minutes from Egham town centre and 10 minutes from Staines. The nearest train station is Virginia Water, just a 5‑minute drive away, and a petrol station is conveniently located only 2 minutes down the road. We offer a great working environment, supported by a strong, close‑knit team that feels like family. Our customer base includes major names such as Nurture, Gavin Jones, Octopus Energy, Cadent, and HS2 Railways, along with a wide range of valued local customers. About you As a Vehicle Technician you are responsible for the maintenance and repair of our vehicles to ensure they are safe and legally compliant for our customers to hire. If you are a Level 2 Qualified Technician with at least 3 years employment as a technician/mechanic or fully qualified Level 3 Technician / Mechanic, we would love to hear from you. About our training We have our own internal IMI accredited training department, where we can upskill you on such things as Hybrid & EV vehicle repair, Tail lift, braking systems, electrics etc. For those trained to Level 2, you can take a training needs analysis so we can build a personalised training program for you to increase your skillset. About your benefits Fantastic bonus scheme (Up to 8% of Salary) (not time saved) Regular enhanced overtime, paid at time and a half (subject to business needs) Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year . Of course, you’ll have public holidays too and an extra day off to celebrate your birthda ! free life assurance (2x your salary) Well‑being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance). Exclusive colleague‑only vehicle‑leasing schemes Pension & save‑as‑you‑earn s hare scheme. Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry’s, and B&Q & Wickes, to name just a few) Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well‑known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you. We are agile. We are experts. We are imaginative. We are reliable. #J-18808-Ljbffr
A leading vehicle rental company is seeking a Vehicle Technician to maintain and repair their fleet to ensure safety and compliance. Candidates should be Level 2 Qualified or fully qualified Level 3 Technicians with at least three years of experience. The position offers a supportive work environment and upskilling opportunities in new technologies. Competitive benefits include bonus schemes, enhanced overtime, and days off for personal celebrations. #J-18808-Ljbffr
Motor Mechanic Reference: APR20268866 Expiry date: 10:28, Tue, 12th May 2026 Location: Egham Benefits: . Weekly Hours: 42.5 hours / Day Shifts Only. As and when required overtime is available and this is paid at time and half. About us: We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 vans and 19,000 cars so there is a good variety of vehicles to work on. Our Egham branch is ideally situated just 10 minutes from the M25, with excellent transport links - only 5 minutes from Egham town centre and 10 minutes from Staines. The nearest train station is Virginia Water, just a 5‑minute drive away, and a petrol station is conveniently located only 2 minutes down the road. We offer a great working environment, supported by a strong, close‑knit team that feels like family. Our customer base includes major names such as Nurture, Gavin Jones, Octopus Energy, Cadent and HS2 Railways, along with a wide range of valued local customers. About you: As a vehicle technician you are responsible for the maintenance and repair of our vehicles to ensure they are safe and legally compliant for our customers to hire. If you are Level 2 Qualified Technician with at least 3 years employment as a technician/mechanic or you are fully qualified as a Level 3 Technician / Mechanic , we would love to hear from you. About our training: We have our own internal IMI accredited training department, where we can upskill you on matters such as hybrid & EV vehicle repair, tail lift, braking systems, electrics etc. For those trained to Level 2, you can take a training needs analysis so we can build a personalised training programme for you to increase your skillset. About your benefits: An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. The most popular benefits include (but are not limited to) … Fantastic bonus scheme (up to 8% of salary) (not time saved) Regular enhanced overtime , paid at time and a half (subject to business needs) Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday ! Free life assurance (2× your salary) Well‑being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance) Exclusive colleague‑only vehicle‑leasing schemes Pension & save‑as‑you‑earn share scheme Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry's and B&Q & Wickes, to name just a few) Stream App for all our colleagues - a Financial Well‑Being app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go‑to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well‑known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you. #J-18808-Ljbffr
A leading vehicle rental specialist in Barking is seeking an experienced Workshop Controller to oversee the smooth running of the workshop. The ideal candidate will be a qualified technician with a solid background in vehicle maintenance, capable of maximizing team efficiency and delivering outstanding customer service. This role commands a competitive salary, a quarterly bonus, and an impressive range of employee benefits including annual leave, life assurance, well-being services, and vehicle leasing schemes. #J-18808-Ljbffr
Workshop Controller Reference: APR20268396 Expiry date: 08:49, Mon, 11th May 2026 Location: Barking Benefits: A superb range of exclusive colleague benefits and discounts Salary up to £41,667 OTE (basic £38,760 pa + bonus up to £2,907 pa) Weekly Hours : 42.5 hours / week This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists at our site in Barking. Your role, as Workshop Controller, is about supporting our customers to deliver on their business promises, ensuring we get their vehicle back on the road safely and in quick time. With an ever‑changing workload, our modern workshop is equipped with the latest technology and manufacturer‑specific diagnostic tools. You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity and efficiency of the workshop team. You are also the decision‑maker for the technicians on recharge and warranty opportunities. Key to your success is your ability to ensure the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers. About you You are a qualified technician with a solid workshop background – your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics. You have a common‑sense business approach – you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results. Above all, you are a people person – you care about those around you and understand that a one‑size‑fits‑all approach is not always the best way to create a high‑performing workshop team. You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands‑on, can‑do approach to getting things done. You have a passion for customer service – you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it. Benefits In addition to a competitive salary, we offer the following benefits: A fantastic quarterly bonus scheme up to £2,907 pa 24 days annual leave rising with service (+ bank holidays) and an extra day’s leave to celebrate your birthday Free life assurance Well‑being services (incl. 24/7 GP service, mental health support, physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) Exclusive colleague‑only vehicle‑leasing schemes Pension & save‑as‑you‑earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes) Wagestream – a Financial Wellbeing app that lets you choose when to get paid, put money aside each month and access discounts, eligibility checks and a financial coach. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you. We are agile. We are experts. We are imaginative. We are reliable. #J-18808-Ljbffr
