About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: The Human Resources department plays a critical role in managing the organization's most important asset, its people, and is responsible for a broad range of activities, including identifying and recruiting the best available talent, and partnering with managers to retain, develop and motivate our people to reach their fullest potential. The EMEA Human Resources team serves the organization internationally overseeing offices in London, Dublin, Limerick, Guernsey, Luxembourg, Switzerland, Netherlands, Sweden, Norway, UAE and Saudi Arabia as well as partnering with Global Talent Acquisition and HR team to develop a consistent HR strategy and delivery model. The HR teams include Talent Acquisition, Total Rewards, Talent Management, HR Operations, Human Resource Consulting Function and Employee Relations. The Talent Acquisition team is responsible for overseeing recruitment for our EMEA offices. The team is based in Limerick and London. The key responsibilities of the role include: Managing the full recruitment process from end to end for all hires within a specific business unit from entry level to Senior Vice President level hires across the region. Conducting job analysis meetings with business leaders to determine both key technical skills and cultural behaviors for role success. Setting a robust and consistent recruitment strategy and process. Designing and delivering innovative sourcing strategies using direct sourcing methods (advertising, referrals, headhunting, networking, market mapping), internal sourcing and third party agencies where appropriate. Advising the business on assessment and selection tools. Collating and reviewing CVs, shortlisting a diverse slate of candidates. Conducting competency based interviews, assessing candidates against role cultural behaviors and providing detailed insight, analysis and recommendations to the business, challenging thinking when necessary. Managing the offer process with the candidate working with the HR Consultants and Rewards teams to structure offers. Maintaining up to date tracking and management reporting using both the applicant tracking system (Workday) and HR analytics tools. Collating external market intelligence for the business on recruitment and market trends. Working closely with the wider HR team including regular updates with the HR Consulting function. Client centric, with consistent focus on candidate experience. Skills/ Qualifications: Able to deal with high recruitment volumes as well as more specialist senior vacancies. Experience of developing diverse sourcing strategies including direct sourcing and working with third party agencies. Strong consulting skills and experience in translating business objectives into role and competency requirements and creating appropriate solutions. Ability to network effectively, establishes credibility quickly, builds strong relationships with candidates and hiring managers and effectively sells Northern Trust. Ability to screen applicants and conduct competency based interviews while making sound judgments on suitability for the role / organization. Ability to work in a very organized way, multi-tasking, prioritizing, managing data, and setting and achieving deadlines. Experience of analyzing recruitment management information and using this to identify and initiate improvements. Knowledge of / exposure to relevant employment legislation. Recruiting experience is essential, in-house / onsite permanent recruiting experience is preferable. Financial / Professional Services recruiting experience would be beneficial although not essential. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/Department The EMEA HR Services Team Leader is responsible for the performance of the regional HR General Services team, this includes instilling a culture of quality and service excellence in the team. The team are the first point of contact for employee and manager queries, providing guidance and coaching to partners and managers on our HR Policies and Programs and are stewards of HR Data and processes. The team supports the administration of various Human Resource programs, services, and processes supporting a region. The EMEA Team is responsible for a number of HR operational and HR client service activities across 10 countries in the region covering a combination of activities that include, but are not limited to: Call Centre & Case Management Onboarding Offboarding Employee Movements Flexible Working Benefit Administration Background Screening Right to Work & Visa Monitoring Time & Labour Compliance Leave Administration Official Title Promotions Regulatory Role administration RFP & Reporting Maintaining partners data throughout their lifecycle Key Responsibilities Providing direction and leadership to the team in order to foster an environment of teamwork, engagement and development. Monitoring and managing workloads and case queues to ensure the effective execution of responsibilities across the team. Managing the team including interviewing & selection, individual & team goal setting, performance evaluation, and coaching for professional and personal development. Working closely with the Global HR Services Leadership team, focusing on the service model objectives. Collaborating with HR Solutions team and global HR Services Leadership team on idea creation, automation, and best practices. Ensuring high-quality standards for the work of the team in terms of timeliness, accuracy and customer service. Scheduling staff to ensure appropriate coverage for all team responsibilities. Proactively analysing specific HR data to identify patterns or trends. Working closely with the team and the Quality & Continuous Improvement team to identify and implement process improvements. Representing HR Services in a decision-making capacity in cross-functional meetings and/or projects. Performing day-to-day management of vendors to ensure Northern is receiving the agreed-upon services. Skills The successful candidate will benefit from having: Solid management experience preferred. Knowledge of human resource programs. HRIS application tools/system knowledge (e.g. Service Now, Workday). Proficient in Microsoft Office Tools. Excellent oral and written communication skills. Customer service orientation. Strong analytical and problem-solving skills. Good business judgement. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable Accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: As a Human Resource Services Analyst at Northern Trust, you are the first point of contact for employee and manager queries. We provide guidance and coaching to partners and managers on our HR Policies and Programs and are stewards of HR Data and processes. You will assist in the administration of various Human Resource programs, services, and processes supporting a region. This role will interact with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies. The role covers operations across 10 countries in the region covering a combination of activities that include, but are not limited to: HR Call Centre & Case Management Activity Onboarding & Offboarding Administration Job & Compensation Changes Flexible Working Applications Benefit Administration Background Screening including Recurring & Regulatory Checks Right to Work & Visa Monitoring Time & Labour Compliance Leave Administration Official Title Promotions Regulatory Role administration RFP & Reporting Updating and maintaining partners data throughout their lifecycle where required Job responsibilities will vary, and the Analyst will be able to demonstrate prioritization of multiple assignments and can easily be rotated or reassigned in order to balance the workload within the team. Key Responsibilities: Responds to questions and counsels employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. Inquiries may come in via multiple channels (e.g., e-mail, phone, case management system). Utilizes knowledge base, call tracking systems and/or third-party resources to educate customers of the HR Services available to them. Demonstrates a positive, professional, customer and delivery oriented image of the company. Acts as a role model to other team members, including clients/customers who seek assistance from the HR services team. Is proactive with providing continuous status updates, guidance, and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution. Provides feedback and recommends process improvements to management. Processes HR Services requests such as organization changes, compensation changes, employment verifications, leave requests, other data updates, etc. including complex & non-routine requests (senior analyst). Performs HR operational processes such as onboarding, offboarding, background checks, leave administration, etc. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s). Appropriately documents case details and relevant information in the case management system. Ensures all functional documentation is up-to-date and available for HR processes. Skills/ Qualifications: The successful candidate will benefit from having: A College or University degree and/or relevant work experience in human resources is preferred. 2 to 3 years in a call centre preferred. Excellent customer service/client relationship skills. Demonstrated ability to work under pressure. Accuracy and high attention to detail. Excellent oral/written communication skills. The ability to work as part of a team in a fast-paced, dynamic and demanding environment. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable Accommodation: Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: As a Human Resource Services Senior Analyst at Northern Trust, you are the first point of contact for employee and manager queries. We provide guidance and coaching to partners and managers on our HR Policies and Programs and are stewards of HR Data and processes. You will assist in the administration of various Human Resource programs, services, and processes supporting a region. This role will interact with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies. The role covers operations across 10 countries in the region covering a combination activities that include, but are not limited to: HR Call Centre & Case Management Activity Onboarding & Offboarding Administration Job & Compensation Changes Flexible Working Applications Benefit Administration Background Screening including Recurring & Regulatory Checks Right to Work & Visa Monitoring Time & Labour Compliance Leave Administration Official Title Promotions Regulatory Role administration RFP & Reporting Updating and maintaining partners data throughout their lifecycle where required Job responsibilities will vary, and the Analyst will be able to demonstrate prioritization of multiple assignments and can easily be rotated or reassigned in order to balance the workload within the team. Key Responsibilities: Responds to questions and counsels employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. Demonstrates a positive, professional, customer and delivery-oriented image of the company. Is proactive with providing continuous status updates, guidance, and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution. Processes HR Services requests such as organization changes, compensation changes, employment verifications, leave requests, other data updates, etc. Performs HR operational processes such as onboarding, offboarding, background checks, leave administration, etc. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s). Appropriately documents case details and relevant information in the case management system. Ensures all functional documentation is up-to-date and available for HR processes. Senior Analysts will have strong technical skills in multiple areas of expertise and a broader knowledge of HR areas that the HR Services team supports. Senior Analysts will act as a training resource for other HR Service Analysts. Senior Analysts will participate in User Acceptance testing of new systems or features of existing systems. Skills/ Qualifications: The successful candidate will benefit from having: A College or University degree and/or relevant work experience in human resources is preferred. 2 to 3 years in a call centre preferred. Demonstrated ability to handle complex / non-routine inquiries (required for Senior Analyst). Excellent customer service/client relationship skills. Demonstrated ability to work under pressure. Accuracy and high attention to detail. Excellent oral/written communication skills. The ability to work as part of a team in a fast-paced, dynamic and demanding environment. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable Accommodation: Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role: We are currently recruiting for a Consultant, reporting to a Team Leader within our growing Fund Accounting department. This is a pivotal role within the overall division. The Consultant will assist in all aspects of administration of Private Equity Funds, including fund accounting and financial reporting. Principal Responsibilities: Responsible for the delivery of high quality service to each of the clients assigned to their team. Manages the preparation of interim and annual financial statements for PE Funds including the completion of consolidated financial statements for complex structures and listed entities. Active liaison with clients and external auditors, dealing with audit queries. Ensuring agreed client service levels and regulatory filing deadlines are met. Assists in the preparation of regulatory returns, including compliance reports, Central Bank and CSO returns. Ensures NAV’s are issued accurately and within defined timeframes. Ensures the accurate and timely payment of operating expenses. Liaises with new clients to determine fund structure and level of detail required to support striking of NAV. Communicates effectively with clients, investors and associated parties on fund activities. Ensures that operating arrangements are clearly established on inception of a fund. Ensures that documentation, legal and compliance issues are complete. Preparation, review & collation of reports for board packs. Skills /Experience: Must be a team player, customer-centric, positive attitude, enthusiasm, natural ability to work under pressure and to tight deadlines in a fast-paced environment. Excellent oral and written communication. Excellent attention to details with accuracy and precision. Detailed Knowledge of Irish/UK GAAP/US GAAP and IFRS desirable. Experience in the production and review of Financial Statements or management accounts. Working knowledge of the Irish regulatory/tax regime as it relates to Fund Accounting and Financial Reporting. Knowledge of or willingness to quickly gain knowledge of Private Equity Fund Administration. Prioritisation and multi-tasking. Strong analytical and problem-solving skills. Demonstrates commitment to producing high quality work and to timeframes required. Demonstrates good knowledge of standards and procedures required for own tasks. Excellent PC skills especially MS Excel and Word. Supports with daily BAU where necessary to support the team. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation: Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: An opportunity has arisen for the role of Senior Consultant in the Real Estate and Infrastructure (REIF) Team. Our team provides Fund Accounting, Financial Reporting and Relationship Management services to our clients. The team is regarded as the leading provider of Fund Administration services to the Irish Real Estate market. This role will provide an opportunity for you to develop both knowledge and experience of a dynamic and varied client environment and represents an exciting opportunity to work with a number of niche asset managers. Responsibilities: Financial Reporting Preparation of interim and annual financial statements for Property Funds including the completion of consolidated financial statements for complex cross-border structures. Active liaison with clients and external auditors, dealing with audit queries. Ensuring agreed client service levels and regulatory filing deadlines are met. Oversee the preparation of regulatory returns, including compliance reports, Central Bank and CSO returns. Fund Accounting Develop an understanding of Fund Accounting requirements for Property Funds. Collection of relevant information to facilitate production of NAVs. Issue NAVs accurately and within defined timeframes. Organize payment of operating expenses. Liaise with new clients to determine fund structure and level of detail required to support striking of NAV. Client Servicing Responsible to provide unrivalled client satisfaction and continuously improve the department’s performance to clients (internal and external). Effective communication with clients, investors and associated parties on fund activities. Ensure that operating arrangements are clearly established on inception of a fund. Ensure that documentation, legal and compliance issues are complete. To understand the purpose of and gain the critical background knowledge of Funds assigned to the team. To keep abreast of current activities in the REIF’s market as well as industry and regulatory developments. Dealing with client queries. Liaising with other internal departments such as Trustee, Legal, Transfer Agency and Company Secretarial. Contribute to the marketing and sales process to prospective clients via sales presentations, RFP responses etc. Purchase and Sale of Property Investments Understand the structure of property transactions. Understand the process and approvals required. Co-ordination of approval process. Collation of documentation / record maintenance. Knowledge: Excellent oral and written communication skills are required. In-depth Functional / Industry Knowledge is required. Highly flexible and adaptable to change. Technical skills / systems knowledge (e.g. Peoplesoft) is required. Detailed knowledge of Irish/UK GAAP and IFRS. Working knowledge of the Irish regulatory / tax regime as it relates to Fund Accounting and Financial Reporting. A strong appreciation of accounting principles and standards. Knowledge of or willingness to quickly gain knowledge of Property Fund Administration. High level of communication skills, previous relationship management experience would be beneficial. Demonstrate leadership and team-building qualities and ability to motivate a team. Ability to assist with the management of the team. Demonstrates understanding of the need for high-touch client service. Ability to participate in systems development projects. Demonstrates commitment to producing high quality work and to timeframes required. Strong knowledge of Excel. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation: Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. THE DEPARTMENT ROLE Limerick’s Custody Client Service team are responsible for 650+ clients. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. Based in Limerick, the successful candidate will be responsible for developing and maintaining client relationships internally & externally. The role entails working as an individual within a team environment with responsibility of owning the service delivery to significant client or clients. The successful candidate will own all aspects of service delivery to ensure we exceed our client expectations for all custody queries. The individual should have transferrable skills that will add value to the Custody Client Service team. This is an excellent opportunity for an experienced individual to join a team who are committed to providing exceptional client service to our network of clients. Key Responsibilities: Responsible for service and delivery to one or multiple clients. Ownership of Custody Relationship for assigned clients. Point of consultation for clients. Initiates frequent, proactive communication. Leads / Conducts Service reviews. Develop and maintain effective relationships with critical business partners, internal clients & relevant third parties, e.g. trustees, external advisors, consultants, etc. Track service & delivery results against project plans and SLD (Service Level Delivery). Monitor service delivery through client reviews, internal / external surveys, specific client feedback, consultant feedback etc. Provide appropriate escalation of service & delivery and other relevant issues / opportunities to Relationship Managers / Client Service Managers / Internal Stakeholders. Assist team at all opportunities with the goal of delivering proactive, unparalleled service to clients. Promote the highest standards of integrity, accountability & client service across GFS EMEA and the global GFS business. Create and foster an inclusive environment where all partners interact with trust, respect and a shared sense of purpose and collective impact. Skills/Qualifications: The successful candidate will benefit from having: Several years’ experience within Fund Services (preferably Custody). Comprehensive knowledge of the securities industry, its products and instruments. Excellent interpersonal skills including ability to persuade and influence change / best practice. Ability to communicate with partners and clients at all levels. Ability to foster an inclusive environment within team. Strong team player with a positive ‘can do’ attitude. Ability to learn and share client strategy, products, and industry initiatives. Operates independently & has in-depth knowledge of the business. Proven ability to improve service delivery, increase efficiency, effectiveness and overall productivity. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable Accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: As part of the Custody Tax Operations team, the Tax Analyst is at the centre of the International withholding tax processing, Reporting to the Team leader, responsibilities will be to ensure that team request, record and manage Northern Trust’s client tax documentation, and accurately identify, process and track opportunities for the reduction of withholding tax on behalf of Northern Trusts global client base. The role will require responding quickly and professionally to inquiries in an accurate and timely manner and a focus to continually improve the service offered to clients. The key responsibilities of the role include: Take on assigned tasks from the Team Leader and Senior members of the team. Process, scan, record, distribute and file large volumes of documentation received by the team on a daily basis. Processing of information and documentation to ensure maximum tax benefits for Northern Trusts global client base. Escalate issues as appropriate in a timely manner. Work closely with the relevant contacts within the scope of the process, to provide the best possible service, responding to queries and escalating as appropriate. Be aware of all service level agreements in place. Continuously support the team to meet and exceed the expectations and requirements of all clients. Demonstrate a strong willingness to assist others when required, building effective relationships with members of the team and other teams as well. Review processes to identify areas for automation or improved workflow. Preparation and filing of WHT reclaims. Skills/ Qualifications: A strong educational background - Business/Tax or similar qualification. Bright, articulate and entrepreneurial with a demonstrated ability to navigate through obstacles, work under pressure and successfully deliver to tight deadlines in a fast-moving business environment. Demonstrated client servicing capabilities and excellent communication skills. Must be resilient to pressure and have the ability to adapt quickly. Accuracy and attention to detail at all times. Numerically competent with strong problem solving and analytical skills. Good core IT skills – Adobe, Excel, MS Office, Word etc. Ability to work within a team environment. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Limerick’s Custody Client Service team are responsible for 450+ clients. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. The Client Service Representative acts as the principle point of contact and advocate for all custody service delivery. The Client Service Representative fully understands client expectations regarding custody service delivery and is ultimately responsible for ensuring complete client satisfaction specific to Northern Trust’s custody service offering. The key responsibilities of the role include: To act as the primary point of contact for all custody related queries from the client, trustee or fund administrator. Responsible for maintaining and enhancing service provided to the client, trustee and fund administrator. Ownership and resolution of all client, trustee and fund administrator queries. Oversight of the Service Level Agreement. Participates in Custody Transitions (TBA, new business, etc.) Maintain and monitor all client data and standing instructions. Preparation of client tax and proxy voting documentation. Responsible for opening and closing client custody accounts. Coordinates sub-account openings. Responsible for reviewing client custody fee invoices for approval and ensuring timely settlement. Skills/ Qualifications: The successful candidate will benefit from having: • This is a graduate-entry level position • Good knowledge of accounting principles. Ability to work under pressure to achieve the multiple daily deadlines for client deliverables. Needs to demonstrate the ability to be a team player. Ability to plan and prioritise their day to day workload to meet client deadlines. Good written and oral communication skills essential to the role. Ability to review and resolve complex issues Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/Department: As an Incident Management Risk Specialist in our Non-Financial Risk Management team, you will have the opportunity to collaborate globally across all business units and corporate functions. We value team players with expertise in incident management concepts, risk management, and communication skills. You will need strong collaboration skills and an understanding of regulatory requirements, risk standards, and risk governance frameworks. As part of Risk Management, you are at the center of keeping Northern Trust strong and resilient. The role will involve extensive process development and maturity, as well as significant stakeholder management and collaboration across locations and functions, as we look to evolve established programs to clearly support business partners in preparing for and responding to incidents. In addition, the Incident Management Risk Specialist will advise Head of Crisis and Incident Management Risk on opportunities to enhance the design and operating effectiveness of the internal control environment for Northern Trust’s risk management practices. Key Roles and Responsibilities: Thought leadership in the maturity and evolution of the enterprise Incident Management framework. Assess, consult, and provide effective challenge of Incident Management activities and associated risks. Maintain the enterprise Incident Management Policy. Provide effective challenge of connected 1LOD standards and procedures. Support and challenge the assessment of short, mid, and long-term risk to the organization. Evaluate current controls for the effective mitigation of risks from natural, man-caused, and technological incidents. Develop, facilitate, participate, and support Incident Management Exercises and Testing across the organization. Contribute, assess, consult, and effectively challenge incident management plans, procedures, guidelines, and processes. Provide Second Line of Defense oversight, consultation and support to incidents of moderate and significant impact and complexity. Monitor and track post-incident after-action reports, lessons learned, and improvement items. Evaluate, escalate, and monitor areas of concern into the Enterprise Issue Management Framework. Gather, collate, analyze, and report on relevant Incident Management related metrics, Key Risk Indicators (KRI), and Key Performance Indicators (KPI). Skills/Experience: The successful candidate will benefit from having: Several years of experience in Incident Response, Emergency Management, Crisis Management and/or Risk Management. Strong foundational knowledge of Incident Management and Incident Response concepts. Strong problem-solving skills (e.g., ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues). Ability to move people to act (e.g., convening, structuring, owning the agenda and facilitating meetings and workshops to lead groups to agreement and commitment to execute). Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and manage upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams). Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (e.g., organizational structure, funding). Ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution. Strong business writing skills. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation: Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr
