My Client's enterprise contact centre platforms play a critical role in connecting customers and clients with the right specialists to support their financial needs. As part of a broader cloud and technology modernisation programme, the organisation is reshaping how contact centre capabilities and associate desktop experiences are designed, delivered, and evolved. The Director of Architecture will provide strategic and hands-on architectural leadership across contact centre technologies and the associate desktop ecosystem. This role defines architectural direction, standards, and reusable patterns while working closely with product leaders, technology teams, business stakeholders, and fellow architects to enable scalable, future-ready solutions. Skills: 10+ years in engineering or architecture roles and at least 5 years operating as a solution architect. Deep domain expertise (5+ years) in one or more large-scale enterprise contact centre areas, including: Contact centre infrastructure IVR and AI-driven self-service solutions Enterprise CCaaS platforms Agent desktop platforms, agent assist tools, and workflow automation Operational capabilities such as workforce management, call recording with screen capture, and analytics Strong cloud architecture backgroundparticularly AWS and Azure. Experience shaping enterprise user experience strategies, particularly within complex, multi-channel environments. What Youll Deliver Define, evolve, and maintain contact centre and associate desktop architectures, including capabilities, reference solutions, design standards, patterns, and technical guidelines. Enable product and technology leaders by providing architectural clarity that accelerates value delivery for customers and operational teams. Establish and track meaningful architectural and solution metrics aligned to business outcomes, technology health, and people impact. Collaborate closely with agile product leaders, platform teams, and architecture peers to shape platform designs and long-term solution roadmaps. Ensure all delivered solutions meet high expectations for quality, resilience, performance, and scalability. Skills: Contact Centre CCaaS AWS Azure IVR Routing
This role is with a financial services client of mine based in Galway, and they are looking for ahands onDirector ofFull-stack Engineering to come in and join their team. There will beno direct reportsand the main focus of this position would be to givetechnical leadership to multiple teams. The role will involve responsibilities such asStrategy/Planning,Coaching/Mentoring &Hands - on Engineering/Design/Architecture. The salary will be a maximum of €105k + 30% bonus on top of that. The role will also be hybrid, with a requirement to be in the office 1 full week in the month (3 weeks fully remote). Required Skills & Experience 8+ years of hands-on experience as afull-stacksoftware engineer Advanced proficiency inJava, Angular, andSpring frameworks Deep understanding of the full software development lifecycle Proven experience designing and supporting high-volume transactional systems Skilled in building responsive front-end applications usingTypeScript, Angular, or Node.js Expertise in developing service-oriented architectures usingJava, Spring, and Apache Camel Key Responsibilities Strategic Leadership & Planning: Define and execute a forward-looking technology strategy in collaboration with architecture, engineering, and product stakeholders. Align product roadmaps with technical initiatives to ensure long-term platform stability and scalability. Lead modernization efforts by addressing legacy systems and promoting engineering discipline. Team Development & Mentorship: Guide and mentor cross-functional agile teams including developers, testers, and analysts. Invest in developing future technical leaders through coaching and knowledge sharing. Act as a technical authority, setting standards and best practices across teams. Engineering Execution: Stay current with industry trends and integrate them into engineering guidelines and practices. Lead strategic development initiatives that span multiple business domains and product areas. Provide hands-on technical leadership, contributing directly to development efforts and ensuring incremental value delivery. Scope & Influence: Oversee technical direction for multiple agile teams, fostering a culture of engineering excellence. Collaborate across departments to build a strong, engaged engineering community. Advocate for developer experience improvements and champion tools and processes that enhance productivity. You must be located in Ireland, & hold a Stamp 4/EU passport to be considered for this role Skills: Java Angular Spring CI/CD Cloud
I have a brand new permanent role with a financial services client of mine based in Dublin. This is a hybrid position that would require you to be onsite 1 week per month (3 weeks fully remote). What You Bring Extensive experience in pen testing or ethical hacking. Strong manual testing skills, including deep familiarity with OWASP Top 10 vulnerabilities. Proficiency with tools such as Burp Suite, Metasploit, Wireshark, and others. Solid understanding of authentication, authorization, encryption, and secure coding practices. Experience with scripting or programming languages (e.g., Python, Java, JavaScript, SQL). Knowledge of web technologies and APIs (REST, SOAP, JSON, XML). Familiarity with enterprise frameworks (e.g., .NET, Java Spring, Struts). Excellent analytical, communication, and collaboration skills. Industry certifications (e.g., OSCP, GPEN, CEH) are a plus. What Youll Do Lead and execute security assessments on web and mobile platforms. Emulate attacker behaviour to identify and demonstrate real-world risks. Communicate findings clearly to technical and non-technical stakeholders. Collaborate with development and operations teams to remediate vulnerabilities. Contribute to internal tooling and research efforts to enhance testing capabilities. Stay informed on emerging threats, tools, and techniques in the cybersecurity field. *You must be based in Ireland & hold a Stamp 4/EU Citizenship to be considered* Skills: Penetration Testing Ethical Hacking OWASP Burp Suite Metasploit Wireshark
I have a brand new day rate contracting opportunity with a financial services client of mine based in Galway. The role will be a hybrid position, where you will be required to be onsite 1 week per month (3 weeks fully remote from Ireland). The Expertise Were Seeking The role is primarily focused on Python, but open to experienced Java or C# engineers who are eager to cross-train and work with Python. Strong background in RDBMS and AWS. Solid understanding of object-oriented programming principles and data structures. Familiarity with cloud computing concepts (AWS) and CI/CD tools. 6+ years of enterprise-level development experience, with a passion for working in fast-paced environments. The Skills You Bring Demonstrated success in engineering solutions that process large datasets, build scalable applications, and enable rapid prototyping. Strong enterprise development background with a consistent record of driving projects from concept to delivery within ambitious timelines. Deep expertise in object-oriented programming. Hands-on experience developing custom data pipelines to extract, map, transform, and load data into various storage systems such as Oracle, Snowflake, S3, PL/SQL, or shared drives. Proficiency in Python, Java, or C#, ideally complemented by experience with data structure libraries such as Pandas and NumPy. Familiarity with integrating and extracting data from REST APIs. Practical experience scripting in both Linux and Windows environments. Prior experience migrating applications to AWS is a strong advantage. Feel free to reach out for more info - Skills: Python AWS CI/CD
I have a brand new Principal Site Reliability Engineer position with a financial services client of mine based in Galway. This role would be a permanent and hybrid position paying €80-90k. You will be required to be onsite 1 week per month (3 weeks fully remote). Core Requirements Extensive experience working with AWS in live production environments. Managing and maintaining Kubernetes (EKS)clusters in multi-region setups. Experience creating and deployingHelm charts & libraries. Migrating workloads fromECSand running production services. Creating and deploying charts and reusable libraries. Authoring declarativeCI/CD pipelines and shared libraries. Experience withApache KafkaandConfluent platforms. CloudWatch, Datadog, Splunk Cloud et. Automating tasks and troubleshooting systems. Managing access across large AWS environments. Terraform for provisioning and configuration. Python for scripting and automation. Git for distributed code management. Familiarity withAkamaifor content delivery optimization. Feel free to reach out for more information - Skills: AWS EKS Terraform Kubernetes Unix
