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  • Member Services Officer  

    - Dunboyne

    Ashbourne Credit Union, a community-based credit union, is seeking to recruit a Member Services Officer (MSO). The MSO provides services to members by telephone, in-person at the counter, by email, online and virtually. The Role The responsibilities of this role are varied and include all those activities related to delivering services to members. This includes financial transactions, lending, insurance, etc. Services are delivered by telephone, in-person at the counter, by email, online and virtually. Reporting to:Operations Manager Main Responsibilities - Principal Duties Processing all counter and off-counter transactions, including payments, lodgements, express lodgements, withdrawals, taking laser payments, processing SCTs, EFTs, and all online transactions, including bill-payments and foreign exchange, etc. Answering and resolving member queries Dealing with new member applications Providing services to members by telephone, face-to-face, virtually, email and online Providing members with information about the services provided Promoting the credit unions services and products to members Paying out loans that have been approved Assisting members with their account management, including helping members with credit control queries, including referral to the credit control team Cash balancing and reporting and completing all end of day procedures Updating member accounts and account maintenance Providing back office administrative / operational support as the needs of the office dictate, including answering the telephone, working on emails, working online, etc. in accordance with staff rotas, member demand, and the needs of operations Document management: dealing with all filing and scanning of documentation, photocopying, and shredding AML duties including STRs, member IDs, member risk ratings, etc. and ensuring compliance with AML legislation, regulations, and credit union policies Compliance - ensuring compliance with regulations, legislation, and policies Data Protection ensuring compliance with data protection legislation, regulations, and credit union policies Assist with various credit union operational tasks from time to time, as instructed by the Operations Manager Additional Duties & Projects From time to time, the MSO may be assigned other duties and may work on other projects, which include for example: Acting as Membership Officer Responsibility for overall end-of-day cashing up procedures Processing ECCU Death Claims and member nominations, including paying out death benefits Assisting with credit union projects Participating in and assisting with member events such as the Annual General Meeting Participating in and assisting with promotional and sponsorship events, school events, etc. The Requirements The Credit Union is seeking applications from individuals interested in a frontline role serving members within a community-based credit union. Individuals should have the following: Experience in providing frontline services to customers/members Experience in handling cash Experience in working in financial services Knowledge of banking or credit union IT systems. Knowledge of Progress Banking would be ideal. Good IT skills including Word, Excel, email A strong desire to keep learning about IT systems and how it can help them in their role Excellent customer service skills and keen interest in serving customers Proficiency in English Excellent organisational, administrative and communication skills. The MSO would ideally have or be willing to work towards a relevant qualification to achieve minimum competence requirements, as set by the Central Bank of Ireland for the credit union sector, and other relevant training required. The Credit Union will train and sponsor study for the right person for a relevant qualification such as an APA and allow them to work towards exams within one year. Contract Duration This is a permanent position. Salary & Benefits The credit union will offer a salary and pension commensurate with the role. Working Hours The role is a full-time role with a requirement to work 37.5 hours per week, working Tuesday to Saturday. Location The role is based at the credit unions offices at Main Street, Ashbourne, Co. Meath. Please apply below or forward your application by email to include curriculum vitae and a cover letter detailing how you meet the requirements of the job specification to NFP HR Solutions (email information on profile) The closing date for applications is Friday 20th February 2026 at 5pm. Canvassing will disqualify Ashbourne Credit Union is an Equal Opportunities Employer Ashbourne Credit Union is regulated by the Central Bank of Ireland

  • How to apply: Please send your CV to Role overview The Screen Directors Guild of Ireland is the representative body for directors working in film and TV in Ireland. We are a dynamic and agile organisation, respected across the industry for leadership in bettering directors rights. SDGI has secured significant gains for directors in recent years. The priority now is to consolidate, defend, and expand those gains within a fast changing global production environment shaped by streaming, artificial intelligence, and evolving copyright and contractual norms. The Screen Directors Guild of Ireland, SDGI, is seeking an Executive Director and Chief Negotiator to lead the next phase of rights protection and rights expansion for film and television directors working in Ireland. The successful candidate will serve as SDGIs chief negotiator, leading complex collective bargaining, enforcing and extending directors contractual and statutory rights, and representing the Guild in high level negotiations with producers, broadcasters, global streaming platforms, and government. Working in close partnership with the Chair and Board, the Executive Director will operate with a high degree of autonomy and authority. This role requires strategic judgement, political acuity, and exceptional negotiation expertise, applied in the direct service of SDGIs membership. Required experience and competencies Applicants should be able to demonstrate most of the following. Senior negotiation and collective bargaining At least five to seven years of senior leadership experience in government affairs, law, labour relations, or cultural policy Proven responsibility as lead or chief negotiator of senior lobbyist Demonstrable outcomes achieved through negotiation, for example improved pay, rights, conditions, protections, or regulatory change Rights, contracts, and policy expertise Strong working knowledge of law, copyright or adjacent intellectual property rights frameworks Confidence in interpreting and applying legislation and regulatory structures in practical negotiating contexts Confidence working directly with legal counsel and handling complex contractual language Political and stakeholder influence Experience lobbying government, regulators, or public bodies at senior level Ability to operate credibly with ministers, civil servants, multinational companies, and industry leaders Track record of building strategic alliances while maintaining clear negotiating positions Leadership and governance Senior leadership experience in a union, representative body, public agency, NGO, or policy driven organisation Ability to work effectively with a board, manage governance obligations, and lead a small professional team Strong judgement, discretion, and resilience under pressure Communication Exceptional verbal and written communication skills Ability to represent an organisation publicly, including with media and at international forums Capacity to explain complex rights and policy issues clearly to members and stakeholders Desirable, but not essential Respect and passion for the screen, cultural, or creative industries Legal qualification or postgraduate study in law, public policy, or industrial relations Experience negotiating with multinational or transnational organisations Applicants should be prepared to discuss specific negotiations they have personally led, and the outcomes achieved. SDGI offers SDGI recognises that senior negotiators and policy leaders often value flexibility, autonomy, and clarity of mandate as highly as remuneration. For that reason, the structure of this role is intentionally flexible and can be shaped to suit the right candidate. A leadership role with purpose at the centre of Irelands film and TV community The chance to work with extraordinary creative minds and make a direct impact on their professional lives Flexible hybrid working, with an office in the heart of Dublin and an expectation of in person presence one day per week A competitive salary of €65,000 pro rata, negotiable, with pension provision A three year fixed term contract, renewable by agreement with the Board International reach and influence, representing Irelands directors abroad Key features of the role structure Part time by design: Offered on a three day per week basis as a senior, focused position Working pattern by agreement: Days and hours can be aligned to negotiation cycles, international engagement, or existing professional commitments Hybrid and remote working: Significant remote working is supported. International and non Dublin based candidates are encouraged to apply Remuneration and structure open to discussion: Salary, pension, and contractual structure may be discussed with exceptional candidates, including alternative engagement models where appropriate This role will appeal to an experienced negotiator or leader seeking a senior, high impact position with genuine authority, flexibility, and the opportunity to deliver lasting sectoral change. Additional information Equal opportunities: SDGI is an equal opportunities employer. We strongly encourage applicants from all backgrounds to apply. International applicants: We welcome international candidates and may provide visa sponsorship where legally permissible. How to apply: Please send your CV to Deadline: Applications close on Tuesday, 17 March 2026 at 5pm

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