About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Summary of Position The Vehicle Estimate Supervisors responsibility includes checking the quality of all estimates and working to improve the estimate process. This role involves assessing vehicle conditions, determining labour and parts costs, and working closely with technicians, insurance adjusters, and customers to ensure a seamless repair process. Pay and Benefits €70k annual salary including 15% bonus based on KPIs Pension Scheme Staff Purchase Schemes Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Qualifications and Skills Proven experience as an Autobody Repair Estimator. Extensive experience with the Audatex estimating system is essential. Familiarity with the Autoflow bodyshop management system is beneficial but not required. Strong organizational and analytical skills. Excellent communication and customer service skills. Ability to work in a fast-paced environment and adapt to changing priorities. Full clean driving license Class B Responsibilities Inspect damaged vehicles and identify all necessary repairs. Prepare detailed, accurate repair estimates using estimating software (Audatex). Communicate with customers regarding damage, repair options, and cost. Coordinate with insurance companies to obtain repair approvals. Liaise with parts vendors and technicians to ensure timely and cost-effective repairs. Maintain accurate records of estimates, repair orders, and customer communications. Update customers regularly on repair status and timelines. Ensure all estimates comply with industry and company standards. Conduct post-repair inspections to ensure work quality and completeness. Be familiar with and able to conduct final accounts in a timely manner. Responsible for training of junior estimators. Qualifications Technical training or certifications in auto repair or estimating (preferred). 5+ years of experience in vehicle estimating, collision repair, or related fields. Proficiency in estimating software (Audatex, Sage). Strong knowledge of vehicle systems and collision repair techniques. Excellent communication, organizational, and customer service skills. Ability to interpret insurance policies and repair guidelines. Valid drivers license and clean driving record. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Summary of Position The Vehicle Workshop Coordinator is responsible for overseeing the day-to-day operations for certain work types within the workshop, ensuring that works are carried out effectively and efficiently as per agreed schedule. The role involves coordinating schedules, managing and liaising with subcontractors and suppliers, and maintaining records to ensure smooth workshop operations. Pay and Benefits €50K Basic + Workshop floor bonus Pension Scheme Staff Purchase Schemes Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Key Responsibilities: 1. Workshop Operations Management: Plan, schedule, and coordinate vehicle pre delivery inspections, fitout and Plyline activities as per VPC target date Ensure timely completion of works to minimise vehicle downtime. Assign tasks to mechanics and technicians based on workload and expertise. Monitor workflow and adjust schedules as needed to meet operational demands, this will be done in conjunction with the VPC planner. 2. Inventory & Parts Management: Work closely with the stores to ensure that adequate stock levels are on hand. Advise the customer support team of any potential delays with either inventory or parts. Track inventory usage and report discrepancies. 3. Compliance & Safety: Ensure all workshop activities comply with safety regulations and company policies. QC checks to completed and documented as required Quality standards are to be monitored and updated when and where necessary. Escalate any serious problems as they arise to the Workshop Manager so that they may be addressed immediately. 4. Communication & Coordination: Communicate daily/weekly schedules, deadlines and priorities to staff, via daily briefings or toolbox talks, daily/ weekly plans are made in conjunction with the VPC planner. Be proactive when dealing with subcontractors, give them as much notice and information as possible well in advance of scheduled works. Provide clear updates on vehicle works status and expected completion times. 5. Record Keeping & Reporting: You will be responsible for raising purchase orders and managing costs and revenue for all subcontractors invoices. Closely monitor the accuracy of Standard Times and make changes, when necessary, in agreement with all parties concerned. Track workshop expenses and assist in budgeting for repairs and maintenance. Requirements Strong organisational and multitasking abilities. Workshop experience in the motor industry. Excellent communication and coordination skills. Proficiency in using workshop management software and Sage. (Training will be provided). Ability to work under pressure and meet deadlines. Ability to communicate with and drive staff and efficiency targets. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. We have excellent career opportunities in Baldonnell for HGV Master Technicians. Compensation & Benefits €70,000 - €80,000 per year depending on experience and qualifications Additional hours available Full Time (Rolling roster 6:00 am to 14:30 pm, 8:00 am to 16:30 pm, and 11:30 am to 20:00 pm, 5 days over 7 days 1 Saturday in 4 week day rest day included) Pension Scheme Staff Purchase Schemes Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements National Craft Certificate or City and Guilds level 3 in vehicle repairs or equivalent and have a minimum of 3 years post apprenticeship experience with the maintenance of HGV trucks and trailers HGV or Plant mechanical maintenance experience Excellent communication and team working skills Determined and resilient, with the drive to complete tasks Ideally have experience working on Mercedes, Renault & Scania Ideally have experience working with basic hydraulic systems Full clean driving license Class B Personal Specification Organized Self-motivated Strong work ethic Eagerness to learn and share knowledge Flexible Ability to work under pressure in a fast-paced environment while remaining calm and focused Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
NVD Trading Ltd, a leading Vehicle Logistics company in Ireland, has excellent career opportunities in Baldonnell for Mechanically Minded HGV General Operatives. Are you working as a skilled mechanical or metal fabrication operative, trailer mechanic or hydraulic fitter looking for a new role? We have a position available for skilled operatives to assist with maintaining our modern fleet of trucks and car transporter trailers. Ideally, applicants will have knowledge and experience of either mechanical, electrical, pneumatic, or hydraulic systems repair & maintenance. Pay and Benefits €19.99 - €21.50 per hour depending experience Pension Scheme Staff Purchase Schemes Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements Drivers License Must be competent to use hand tools and basic workshop equipment Organized and self-motivated Strong work ethic Good time keeping and eagerness to learn and share knowledge Flexible and can do attitude able to work well independently and in a team environment Ability to work under pressure in a fast-paced environment while remaining calm and focused Cope with multiple tasks and work on your own initiative with a good attention to detail Main duties Carry out general mechanical, electrical, hydraulic and fabrication repairs to a fleet of trucks & trailers Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Pay and Benefits Up to €70,000 including workshop bonus and shift premium Project based bonus Pension Scheme Staff Purchase Schemes: Tyres Parts Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements Qualified Mechanic Previous experience in an automotive workshop environment Available for work up to 6 days a week and availability to work evening shifts if required Positive working attitude Able to be the lead mechanic in a team of two and assist your colleagues Able to work to and achieve deadlines Able to follow standard working procedures A focus on safety, quality and customer satisfaction Chassis / Frame Replacement skills Availability for shift work Drivers License Responsibilities Adhere to and comply with all technical, quality, health and safety and environmental processes, policies and procedures to 5S and ISO standards. Lead your team of two in performing chassis / frame replacements on light commercial vehicles Work to the Standard Hours allocated to each job Maintain quality standards while performing repetitive work Warranty repairs as required Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success. Skills: Qualified Mechanic Previous experience as a mechanic Benefits: Pension Scheme Staff Purchase Schemes: Employee Assistance Programme Discounted Gym Membership Bike to Work
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. About the Role We are seeking a proactive Customer Operations Executive to manage and coordinate customer-focused projects across the NVD group, including internal business units OGH and CAFCO. This role is key to ensuring effective collaboration between internal stakeholders and timely delivery of agreed outputs. Central to this will be maintaining high standards of customer service and operational efficiency. Pay and Benefits Pay €30,000 to €35,000 depending on experience Project based bonus Pension Scheme Staff Purchase Schemes: Tyres Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements Bachelors degree in Business, Operations, Applied Computing, or related field. At least 2 years in an admin or customer operations role. Proven ability to manage projects across multiple business units or companies is a plus. Strong organisational, communication, and stakeholder management skills. Proficient with IT and CRM tools (Microsoft Office, Salesforce). Analytical mindset with excellent problem-solving skills. Adaptable and resilient in a dynamic environment. Responsibilities Adhere to and comply with all technical, quality, health and safety and environmental processes, policies and procedures to 5S and ISO standards. Lead your team of two in performing chassis / frame replacements on light commercial vehicles Work to the Standard Hours allocated to each job Maintain quality standards while performing repetitive work Warranty repairs as required Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Role Overview:The Customer Support Coordinator is a key member of the Customer Experience Team in New Ross, responsible for delivering exceptional service to customers by efficiently managing their requirements, resolving issues, and maintaining a customer-centric approach. This role requires close collaboration with customers, internal teams, and stakeholders, focusing on achieving a 95% First Time Resolution (FTR) rate and improving the overall customer experience. Be part of a thriving business operating since 1980 and currently employing 440 people across its operations in Ireland and the UK with ample opportunities for progression You will act as a driving force, for developing improved processes and initiatives within the company to deliver on customer operations targets. Pay and Benefits Annual Salary range €28-€33k depending on experience Pension Scheme Staff Purchase Schemes: Tyres, Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Key Responsibilities: Customer-Centric Strategy Support: Actively support the implementation of a customer-centric strategy to drive excellence in service delivery. Ensure service levels are consistently met by adhering to key performance indicators (KPIs), focusing on customer satisfaction and retention. System Management: Manage and track customer activities and interactions through specific systems, including Salesforce CRM. Ensure all customer data is accurately recorded, updated, and maintained within the system. Customer Experience Improvement: Work closely with customers to understand and manage their needs, ensuring all requirements are met in a timely and professional manner. Strive to achieve a 95% First Time Resolution (FTR) rate by resolving customer issues during the first contact whenever possible. Actively contribute to developing and fostering a customer-focused culture within the organization. Support initiatives that continuously improve the overall customer experience and ensure a smooth customer journey. Team Collaboration: Work effectively with other team members and internal departments to meet customer requirements and resolve any issues that may arise. Foster cross-departmental collaboration to deliver seamless service to customers. Root Cause Analysis: Conduct thorough root cause analysis for performance issues, failures, or recurring problems to identify and resolve underlying issues. Work towards eliminating recurring problems to enhance service efficiency and customer satisfaction. Supply Chain Support: Assist in maintaining and improving the customer and vehicle journey through the NVDs supply chain. Work closely with other business units within NVD to ensure timely and accurate service delivery to customers. Qualifications and Skills: Strong communication and interpersonal skills. At least 2 years in an administration type role Proficiency in CRM systems, particularly Salesforce, and other relevant tools. Competent in the use of MS Word, Excel, PowerPoint Team player with the ability to work collaboratively across departments. Experience in handling customer queries and resolving issues effectively. Strong attention to detail, organisational and time management skills Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Job Summary: The Vehicle Workshop Coordinator is responsible for overseeing the day-to-day operations for certain work types within the workshop, ensuring that works are carried out effectively and efficiently as per agreed schedule. The role involves coordinating schedules, managing and liaising with subcontractors and suppliers, and maintaining records to ensure smooth workshop operations. Compensation & Benefits €50k - 55k (incl shift premium) + potential to earn a weekly 15% workshop bonus Pension Scheme Staff Purchase Schemes Tyres Parts Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Responsibilities Workshop Operations Management: Plan, schedule, and coordinate vehicle inspections, fit-out, and Plyline activities, ensuring timely completion and minimizing downtime. Assign tasks to mechanics and technicians, monitor workflow, and adjust schedules with the VPC planner. Manage callout work scheduling. Inventory & Parts Management: Work with stores to maintain adequate stock levels. Inform the customer support team about potential delays. Track inventory usage and report discrepancies. Compliance & Safety: Ensure all workshop activities adhere to safety regulations and company policies. Perform and document QC checks. Monitor and update quality standards. Escalate serious problems to the Workshop Manager. Communication & Coordination: Communicate schedules, deadlines, and priorities to staff through briefings and plans made with the VPC planner. Proactively communicate with subcontractors. Provide updates on vehicle work status and completion times. Meet with customers to discuss fit-out and build relationships. Record Keeping & Reporting: Raise purchase orders and manage costs/revenue for subcontractor invoices. Monitor the accuracy of 'Standard Times' and make changes as needed. Track workshop expenses and assist in budgeting. Requirements Strong organisational and multitasking abilities. Workshop experience in the motor industry. Excellent communication and coordination skills. Proficiency in using workshop management software and Sage. (Training will be provided). Ability to work under pressure and meet deadlines. Ability to communicate with and drive staff and efficiency targets. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success. Benefits: EAP Bike To Work Pension Staff Purchase Schemes
About NVD A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. Weve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Job Summary: We are seeking an experienced Vehicle Prepper to join our team. The successful candidate will be responsible for preparing vehicles for the painting process after they have been repaired by our panel beaters. This role is crucial in ensuring that the surface of each vehicle is flawlessly prepped and primed, making it ready for the final paint application by our spray painters. Pay and Benefits €52,000 - €57,000 including workshop bonus and shift premium Pension Scheme Staff Purchase Schemes: Tyres Parts Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Requirements Proven experience as a Vehicle Prepper in a professional auto body shop. Strong knowledge of vehicle body repair and preparation techniques. Experience with seam sealer and other waterproofing applications is essential. Skilled in the use of tools and equipment necessary for high-quality vehicle preparation. Attention to detail and a commitment to achieving excellent finishes. Ability to work effectively in a team-oriented environment. Good communication and organisational skills. Gun Ready Responsibilities Assess and repair vehicle bodies post-collision, preparing them for priming and painting. Apply primer to repaired surfaces, ensuring thorough coverage and proper preparation for painting. Sand, mask, and otherwise prepare vehicle surfaces to a fine finish. Apply seam sealer as required to ensure waterproofing and seamless repairs. Ensure that vehicles are clean, masked, and 'gun ready' for spray painters. Collaborate closely with panel beaters and spray painters to ensure smooth workflow and quality control. Maintain a clean and orderly work environment in compliance with health and safety standards. Manage supplies and equipment related to the prepping process, including inventory tracking and reordering as necessary. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success. Skills: Vehicle Prepper Experience Vehicle Body Repaid Experience Benefits: Pension Scheme Staff Purchase Schemes Pension Schem Employee Assistance Programme Discounted Gym Membership Bike to Work
