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Musgrave Limited Group
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  • Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. We are now recuiting a Commercial Finance Business Partner The role will support the Musgrave Retail ServicesLocal Finance team, the Head of Finance in particular. The role will provide commercial and strategic support to the management team and other business stakeholders as required. The role will be both structured & varied delivering to changing business needs. This role will report to the Head of Finance. Key responsibilities will include but not be limited to: Supporting the Management team on the strategic vision of the business Identify and evaluate potential risks and opportunities to inform decision-making. Ownership of certain balance sheet accounts that require an area of judgement, e.g. Loyalty, stock provision, Impairment, Onerous Leases Support the Finance team and FP&A Manager in annual budgeting and quarterly forecasting process including group submissions Monitor key performance indicators (KPIs) and deliver regular updates to the Head of Finance Provide & ensure business performance & BRM decks give insight on the drivers behind recent trading performance Provide support to the business when preparing business cases for store development & investment including collaboration with cross-functional teams Weekly analysis of sales & margin giving clarity on causes of variances. Provide insight to the Sales & Operations team on the outliers of store or department versus the rest of the estate or trends within the Brands Provision of relevant financial information to other support functions and stores to support the agenda of driving profitability in each & every store Build and maintain cross functional relationships with other Support functions & with the Stores providing support on new and improved ways to drive improvement & profit for the MRS business Providing partnering support to business stakeholders on all business transformation initiatives from initial costings through to planning & implementation Ensure all profit & Sales driving initiatives are managed effectively in line with plan Assist Head of Finance with ad-hoc projects as required including business modelling & risk assessments of proposed initiatives / risks The successful candidate will possess the following: Qualified Accountant with a minimum of 5 years PQE Good Stakeholder Management Experience Strong analytical skills with the ability to interpret complex financial data and provide actionable insights. Proficiency in financial modelling and advanced Excel skills. Good organisational and time management skills High attention to detail Excellent analytical mindset & highly numeric Excellent interpersonal skills - team player, influencer, leader Ability to drive change in the work environment - an innovator A self-motivated approach to work - can do attitude Ability to work independently and as part of a team in a fast-paced, dynamic environment. Flexible and dependable Ability to work under pressure, keep within tight deadlines and multi task This is a 12 month contract Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required.

  • Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of Systems and Service Manager to join the Frank and Honest Team to support the efficient delivery of the Service & Maintenance contract and the Coffee Replenishment System (Refill). This position is open to applicantions across Ireland, with travel to Cork when required. Key responsibilities and duties of the role include the following but are not limited to: Track service and maintenance SLA KPIs Ensure delivery of maintenance contract for our retail partners Deliver reports and insight on SLA and equipment performance Develop action plans with Service Partner to attain targets through weekly meetings Track underperforming stores and action with the field-based team Ensure all equipment assets are maintained to deliver optimum performance Respond to operational requests / support from the wider team and our retailers Point of escalation for the wider team opposite our Service Partner Expert point of contact for the team on our coffee equipment Management and maintenance of all elements within Refill Ensure metrics are set correctly for consumables and stores Ensure accurate and timely replenishment of consumables for F&H customers Minimise shrink and deliver on cost of sales target Management and delivery of all necessary ongoing system development related to Refill Manage the end-to-end process of nightly data to ensure vends are processed correctly, working cross functionally with IT dept to action as required. Work with reorder to ensure continuity of supply Deliver reports and insight on Refill KPI performance Develop action plans with the field-based Team to address underperformers. The successful candidates will possess the following: FMCG experience, ideally in retail operational role Proven ability to engage with key stakeholders to deliver KPIs. Experience working cross functionally with central functions and supplier management Ability to influence change and deliver results Systematic problem-solving skills Exceptional communication skills Analytical and reporting experience using systems such as Excel, Pyramid ??????????????This is a 12 month contract ???????Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required.

  • Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a Sales Support Administrator to join the SuperValu Sales team. You will work with the central operations team and supporting the Supervalu Sales team projects and objectives, the role responsibilities include the following: The maintenance of the SuperValu sales department plan and supporting the rest of the sales team in their day to day roles in an admin capacity Identifying opportunities to proactively promote additional sales and management of orders via the pre-sell and pre-order systems. Analysing data to discuss promotions and opportunities with retail partners to successfully achieve agreed sales targets. Managing correspondence between the sales team and our retail partners (reports, best practice etc.) and offering our retail partners an exceptional level of service at all times Administrative support to the regional managers including providing data and reports to the team, management of diaries, retailer meetings, store standards databases, local marketing budgets, departmental projects, PO systems, Training & Development systems. Management of the daily tasks required around National and Local promotion distribution and implementation. Liaising cross functionally (IT, Marketing, Finance, Trading etc.) to resolve any queries via phone or email from retailers. Closing out any issues in line with the ICARE objectives. Ad hoc project work as required The successful candidates will possess the following: The ideal candidate will have at least 2-3 years experience in a varied office environment, with competent IT skills in Microsoft office especially Excel. The use of internal systems (Solar, PASS, Pyramid) while not essential would be advantageous. Candidates should have a strong customer service orientation coupled with excellent administrative, organisational, interpersonal and communication skills and the ability to adapt to a varied workload. It is important that candidates can work on their own initiative, be organised as well as operating as part of the Sales Team. Candidates should also have experience of supporting Manager/Managers within a business unit as well as proven ability to effectively manage relationships with customers. Excellent attention to detail is a necessity for this role. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate aWork Smarthybrid working model where you can alternate your time between connecting and collaborating in the businessand working remotely.Occasional business travel to other locations will also be required.

  • Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 18market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a Small Medium Enterprises (SME) Sales Advisor to join our WaterfordMarketPlace team. The purpose of this role is to grow sales within the small to medium business sector - including online, corporate hampers, gifting and drive continuous improvement, key responsibilities of this position include but not limited to: Roles and Responsibilities: Drive sales in line with SME budget targets Drive profit in line with SME budget targets Manage online processes and customer registrations end to end Manage all KPIs associated with the SME channel Identify sales opportunities working with the Floor Manager & SME Sales Mgr to identify new target customers with sales opportunities to grow profitable sales. Working on own initiative to seek out new business but also to drive customers who are lapsed or in decline, getting more of the basket from customers. Manage and complete all relevant weekly sales reports using MWP systems to report to the SME sales manager and branch manager. Maintain proactive customer communication and engagement through different channels: mail, digital and face to face To ensure the wholesale standards in your area is to a consistently excellence level (merchandising, product availability, HACCP, H&S) Engage with all departments to grow sales and customer satisfaction. Form strong relationships with key sales and and trading colleagues. To work cross functionally with all the departments to ensure consistent delivery of excellence service levels to our customers Manage Online sales and activities responsible for setting up new online customers, managing temporary accounts. Drive Seasonal opportunities- Hampers, Gifting- own all occasions Experience, Skills and Education: 2 - 3 years knowledge and sales experience, ideally in wholesale or retail Experience/ knowledge in wholesale industry or in direct retail sales (competitors/ range/ customers) Customer focused with an ability to develop strong customer relationships Be fully flexible with working hours Go above and beyond where necessary to get the job done Passionate about food Ability to change, adapt and be flexible Ability to work cross functionally Leaving Cert or equivalent Full clean driving licence and access to car as some travel required Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

  • HR Officer  

    - Dublin

    HR Officer 6 month FTC Fonthill Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. We are seeking an HR Officer to join our Supply Chain Team in our Fonthill site. As the HR Officer, you will be required to work as a partner to the HR Business Partner and the Operations Team to provide the full range of HR services that enables them to achieve their business objectives so as to deliver excellent service within our Supply Chain function. You will be required to support the HR function through continuous improvement and HR excellence. The successful candidates main responsibilities include (not limited to): Responsible for HR administration, including resourcing, induction process, probation, off boarding, retirement, HR KPIs, payroll, resolving payroll queries, and processing status changes to the HR Operation team Support managers in matters such as performance management, absence management, problem solving, engagement etc. Work closely with external agencies on recruitment activity and requirements. Co-ordinate and participate in Company Branding initiatives and Community Programmes. Support and assist managers in employee relation matters including investigations, disciplinary meetings and hearings. This will involve activities such as attending meetings, taking minutes and drafting letters. Provide advice on all HR policies to Managers and colleagues to promote consistent and fair application. Support the HRBP in the delivery of the engagement framework to create high performing teams, continuous improvement, development, and a high performing culture across the network. Be a resource to individual employees as appropriate: provide advice and support as required, facilitate problem solving and be a point of contact. Maintain excellent relationships with managers and colleagues. Ensure accurate and proper record-keeping of employee information in electronic and digital format. Experience, Skills and Education Excellent written, communication and presentation skills. Excellent organisation skills with the ability to work on your own initiative and manage competing priorities. Working knowledge of employment legislation with the ability to confidently and competently advise on same. Ability to solve problems in a fast-moving environment and through communicating with others. Strong analytical and computer skills in all areas of Microsoft Office. Have a consistent work methodology with attention to detail. Team player, should be flexible, have the ability to work under pressure and meet tight deadlines. Qualification in HR/Business related discipline or equivalent. CIPD or equivalent. Minimum 2 years experience in a similar HR role. Must be flexible in working hours as the role may require attendance on site for meetings on night shifts etc. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

  • Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. We are seeking anFood Safety & Quality Technical Specialist. This role is responsible for providing Food Safety & Quality support at each of the stages along the supply chain, including supplier, raw material intake, production, product management and Customer Support the implementation and maintenance of the sites Food Safety & Quality Management systems and all associated procedures, policies, and records. Ensure products produced are meeting specification through internal monitoring procedures and product assessments. Responsibility for Product specifications raw material, finished product (including nutrional information) and process (QAS). Responsible for ensuring the Product Quality Inspection points are being effectively optimised to improve product quality awareness throughout the business and ensure a consistent product quality approach is achieved. Responsible for following key activities including but not limited to: Daily, Weekly, Monthly QC Checks as per TS activity plan to ensure site & product FS&Q Standards are being maintained. HACCP/CCP Verification checks. Product inspection raw material, in process and finished product. Cleaning verification checks and environmental hygiene monitoring. Ensuring product testing schedule is being adhered to. Results trending. Supplier Approval Product Validations. Equipment calibration Micro sampling Internal audits e.g., hygiene and glass audits Co-ordinate customer complaints investigation, liaising with relevant stakeholders both internal and external, including the consumer to successfully close-out. Non-conformance reporting and corrective action implementation. Review and maintain quality documents. Ensure full product traceability is maintained at all stages of the process. Attend all meetings as request by direct report and engage positively and contribute to same. Completion of Project work as directed by the Food Safety and Quality Team to improve Food Safety and Quality initiatives within the Musgrave business. Ensure Compliance with ISO and FSSC 22000 standards and customer standards The successful candidate will have the following skills and qualifications: Science/ Food Science Qualification Essential Diploma level at a minimum. Minimum 1 years QA/QC experience in Food Manufacturing environment is desirable. Computer literate Flexibility, quick learner, problem solver, good communication and organisational skills. Have the ability to work on ones own initiative as well as part of a team. High attention to detail, problem solver and strong communication skills. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate aWork Smarthybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.

  • Commercial IT Business Analyst Cork | Hybrid Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. We are now inviting applications for the above position within the Commercial IT team. We are seeking an IT Business Analyst to work within the Commercial IT team primarily focusing on Run & Change activities and project initiatives within our Product Information Master (PIM) solution Stibo Systems Role Purpose: The Commercial IT Business Analyst is responsible for supporting, delivering and maintaining the exciting IT change initiatives within our core Commercial business function, through discovery, planning, design, implementation, support & maintenance activities. The activities in this role include the following Play an active role in the Commercial IT focused projects throughout the lifecycle of each initiative. This includes gathering of business requirements into detailed analysis and specifications and managing development through to production environments including coordination and execution of testing. Support the delivery of projects and change initiatives, including working on various projects simultaneously, work in collaboration with other Commercial IT Team functions (Engineering, Project Managers, Solution Architects etc) as well as the wider IT function and Commercial business unit function itself. Coordinate the planning and execution of support & maintenance activities for existing IT systems including completing technical and business analyses, managing / coordinating the resolution of incidents and service requests, managing software upgrades and system refreshes and ensuring system environments are stable and available to our end user communities. Engage with relevant 3rd party vendors to ensure delivery plans are kept on track and to ensure delivery of solutions adhere to best practice in an optimal and flexible way to support the change initiative and business needs Encouraged to act in a proactive manner, challenge and be innovative in your thinking and be driven to provide value to our Business Key Relationships: Commercial IT Product Manager Commercial Solution Architect Project Managers Head of Commercial IT PMO Experience, Knowledge, Skills: Strong analytical skills Understanding of software development lifecycles, quality assurance and information security Experience of requirements gathering, analysis, specification, verification and the ability to apply them in practice Understanding of On Premise, hybrid and private/public cloud environments Experience in Product Information management solutions would be advantageous Experience in process engineering/business analysis IT Orientated degree or similar 1 3 years experience in BA role or similar Team and collaboration orientation and good communication skills Understanding of Change management and transformation skills About You: Highly organized, structured and performance driven Innovative in your thinking and a willingness to learn and embrace new and existing technology Personable, proactive, excellent interpersonal and communication skills with the ability to interact and influence effectively at all levels across the business to get initiatives delivered Ability to build and sustain relationships that deliver results and effectively collaborative with diverse teams Able to work effectively in a matrix environment Problem solving

  • Retail Accountant  

    - Cork

    Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 15 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an exciting opportunity to join the Retail Finance Team and be part of a dynamic & fast paced team which closely partners with multiple internal departments as well as our Retail Partners. This role is suited to an individual who is a qualified accountant, enjoys a fast-paced environment, is comfortable in building and managing relationships and has in interest in commercial finance. The role and responsibilities include the following: Managing Musgraves financial risk opposite our Retail Partners whilst also advising, coaching, and mentoring them on all financial related aspects of their business. Preparation and evaluation of business cases with an ability to clearly communicate the outputs both verbally and in writing to senior management. Working on divestments and acquisitions, demonstrating an ability to project manage from commencement to completion. Working occasionally with the Business Development Team in the assessment of potential new business attendance at the Regional Business Development Forum as required. Preparing, presenting, and supporting proposals to the Musgrave Credit Committee. This is aimed at protecting Musgrave sales whilst working with the retailer, the financing banks and other key stakeholders towards generating a fair solution for all parties. Supporting the Credit Manager and inhouse legal counsel to ensure adherence to the governance of financial risk, including ensuring that appropriate legal documentation is put in place where required. Management of client relationships. The successful candidate will possess the following: Be a qualified accountant with a minimum of 4 years post qualification experience. A corporate finance background would also be an advantage. Ability to promote and demonstrate a positive, team-oriented attitude. The ideal candidate will be highly numeric & analytical, with a strong systems orientation including Microsoft Excel skills. Good communication & inter-personal skills with a proven ability to influence at a senior level. Be interested in working in a fast paced, client facing, commercial role. Previous experience working within the FMCG/Retail industry will be of distinct advantage. Full driving license. **This is a 12-Month Contract position. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required.

  • Food Safety & Quality Coordinator Field Based role supporting stores across ROI Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for aFood Safety and Quality Retail Coordinatorto join our team in Cork. The role is a hybrid role with a blend of in store operational/retail support and office work, based in Cork Office. As, Food Safety and Quality Retail Technical Coordinator you will ensure that ensure that Food Safety & Quality activities within our retail partner stores are effectively managed and co-ordinated across the business thereby ensuring that Retail Food Safety standards are best in class at all times. The role includes specific operational activities as well as long term strategic development projects You will be responsible for aligning the Musgrave technical policy requirements to food safety legislative requirements and ensuring that the customer and industry food safety standards are met. Key areas of responsibility (not limited to): Tracking ongoing Retail Food Safety Audit performance across Musgrave Retail Partner sites Conducting in store audits and resolving audit issues & queries Liaison with the audit provider on scheduling matters Reporting performance against targets to Stakeholders Conduct store support visits / Food Safety Audits to maintain and improve operational Food Safety standards and to ensure brand standards are upheld Conduct risk assessments on any new initiatives being introduced to the retail environment Provide on site training to retail colleagues in the area of Food Safety Proactively support and upskill retail colleagues Provide head office support to stores in the form of local supplier reviews, documentation updates, training sessions, trend evaluation and identification Work collaboratively with the wider Food Safety and Quality team on key strategic projects Representing the Food Safety & Quality Department on teams across the business, to influence on FS&Q issues The successful candidate will have the following skills and qualifications: 3-5 years experience in Food Technical Role Proven track record in managing food safety and compliance in a retail / manufacturing environment Strong communication skills Experienced in providing training and one to one feedback on performance Working knowledge of retail operating environment Experience with MS Office Flexible approach Ability to manage a busy workload, prioritise effectively and deliver high quality results Ability to build relationships Strong problem-solving skills Food Science / Food Technology degree, or similar qualification Full clean driving licence Desirable Previous experience in a food retail environment Auditing experience Train the trainer qualification Food retail consulting/ advisory experience

  • Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and MusgraveMarketPlace. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on theworldand we will support our suppliers and customers to make a difference too. Musgrave Wholesale Partners are looking to recruit a Customer Service / Telesales Representative who can provide excellent customer service support and work cross functionally in a busy environment. The purpose of the role is to ensure timely delivery and accuracy of all customer orders while upselling & cross selling all upcoming promotions or new products available to alarge portfolio of existing customers. This is a faced paced role and would suit someone who has previous customer service experience and ability to communicate over the phone. This role is initially office based with the potential of a mix of office and remote working in the future. The part-time hours are 2 - 6pm Mon - Fri and part of the weekend rotation Key Responsibilities: Act as the first point of contact for all customer queries Process customer orders within agreed timescales and issue relevant paperwork for sign off Provide support to the Telesales Manager with Key Contracts administration including collating reports and resolving queries Collate inter-company orders and liaise with other Branches & Re-order to ensure a smooth and efficient service Liaise with re-order on all aspects of eliminated and inactive codes and update system accordingly Work daily with Re-Order, Operations and Transport to ensure customers queries/complaints are resolved in a timely manner - A minimum of 1 years` experience in a busy and productive customer focused environment. - Competency in PC packages including the MS office suite and Excel in particular. - A strong commitment to providing the best customer experience coupled with excellent communication and interpersonal skills. - The ability to work using initiative and to complete tasks to a high degree of accuracy and quality while contributing to the overall team goals. - A proven ability to work in a fast-paced environment with a varied and challenging workload. - Leaving certificate Musgrave is an equal opportunities employer. Location is in Dublin Ballymun 11 We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

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