Overview Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 15 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, Supervalu Lurgan. The role is part time, 8 hour permanent contract. The successful candidate must be flexible to work days, evenings, and weekends. This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements. The Role The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public. Responsibilities Serving customers via manned or self-scan checkouts, whilst providing excellent customer service. Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen. Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3rd parties. Ensure a high standard of work in everything you do. Stock take preparation and counting, as and when required. What’s in it for you? A great place to work where colleagues are like family. Weekly paid Enhanced maternity pay, eligibility applies. Paternity pay, eligibility applies. Employee Assist Programme Wellbeing incentives Discount card for store shopping, for you and one nominated user Learning and development opportunities for career progression. Company uniform As well as extra discounts on days out, cinema tickets and much more. #J-18808-Ljbffr
Musgrave is seeking a Customer Experience & Proposition Manager in Ireland to enhance the customer journey across various channels. The ideal candidate will define and evolve the customer value proposition, lead a customer experience improvement roadmap, and synthesize customer insights for actionable change. Required is a strong background in customer experience or retail, with leadership capabilities to drive change across teams. This role supports a hybrid work model, allowing flexibility between office and remote work. #J-18808-Ljbffr
Musgrave is one of Europe’s most successful family‑owned businesses, with a rich 150‑year legacy in food and brand innovation. We’re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands such as SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We’re committed to becoming the most trusted and sustainable business in Ireland, and we’re looking for dynamic, forward‑thinking individuals to join us on this journey. Location: Dublin / Cork Role Purpose The Customer Experience & Proposition Manager is accountable for defining, improving and activating the end‑to‑end customer experience and value proposition across key moments that matter. This role translates customer needs into clear propositions, journey improvements, and operational change, ensuring the business delivers an experience that is distinctive, consistent and commercially effective. What you'll be doing Own the Customer Proposition for Musgrave Retail Brands Define and evolve the customer value proposition and how it shows up across channels (in‑store, online, service, communications). Develop proposition frameworks by customer segment and shopping mission (e.g. value, family meals, health, premium, convenience), with clear commercial intent. Translate proposition into clear principles for teams: what must be true in store, in service, in range, in price, in comms. Ensure propositions are distinctive versus competitors, relevant to customers, and deliverable at scale. Lead Customer Journey & Experience Improvement Own and prioritise the improvement of high‑impact customer journeys (e.g. weekly shop, top‑up, food‑to‑go, online, service recovery). Identify friction, pain points, and delight opportunities using data and customer research. Prioritise and drive a CX improvement roadmap with measurable outcomes. Build and execute a CX improvement roadmap focused on moments that move satisfaction and commercial outcomes. Balance quick‑win improvements with longer‑term capability building. Translate Insight into Commercial and Operational Change Synthesize voice‑of‑customer, performance data and frontline feedback into clear priorities and actions for the business. Define “moments that matter” and create experience standards (service, environment, signage, navigation, queuing, availability). Convert insight into scalable solutions that can be embedded in stores, systems and ways of working. Measure and Manage CX Performance Own the CX measurement approach and drive improvements in key metrics (e.g., NPS, complaints, effort score). Create clear customer performance dashboards linking CX metrics to commercial indicators such as conversion, basket size, frequency and retention. Track the commercial impact of CX changes (conversion, basket, frequency, retention). Build credible business cases that demonstrate the ROI of experience and proposition investments. Cross‑Functional Leadership & Governance Partner with Operations, Marketing, Digital, Category, Loyalty/CRM, HR (training), and Customer Care to align on customer priorities. Establish governance for CX and proposition decisions, including prioritisation, KPIs, decision rights and review cadence. Lead initiatives from concept through pilot, learning and scale – ensuring customer, colleague and commercial outcomes are aligned. Communications & Activation Ensure the customer proposition is consistently and credibly activated across all touchpoints: stores, digital, communications and service. Translate strategy into practical toolkits, playbooks and briefs that make it easy for store and field teams to deliver. Build strong colleague understanding of “what good looks like”, why it matters commercially, and how each role contributes. Key Deliverables Customer proposition framework by segment and mission, with clear proof points. End‑to‑end journey maps for the top 5–8 critical journeys. Prioritised CX roadmap supported by robust business cases and named owners. Experience standards and store playbooks that define “great” in practice. CX performance dashboard and monthly commercial impact readout. Pilot‑and‑scale programmes delivering measurable uplift in customer and commercial metrics. What we are looking for 8+ years in customer experience, proposition, brand/customer strategy, retail. Proven ability to lead cross‑functional change with limited direct authority. Strong capability in customer insight synthesis (quant + qual) and turning it into action. Experience building roadmaps, prioritising initiatives, and tracking impact. Comfortable presenting to senior stakeholders; clear, structured storytelling. Equal Opportunities Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operates a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. #J-18808-Ljbffr
Overview Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. This role is with Robb Brothers Wine Merchants, part of the Musgrave Group. We are currently recruiting for a full-time HGV Class 2 Driver & Warehouse Operative to join our team here at Robb Brothers Wine Merchants. This is a great opportunity for the right candidate. The main roles involve assembling customer orders, ensuring accuracy and delivering the picked pallets to customers in off-sales, restaurants and public houses. Job Details Job Type: Full time, Permanent Schedule: Day Shift, Monday to Friday May include overtime during busy periods of year Responsibilities To assemble orders accurately in a timely manner To shrink wrap each pallet as its being assembled To label/identify each pallet correctly To ensure all work complies with health and safety procedures To clean up any breakages/damages and report to warehouse manager To load van daily with the correct pallets for your run To deliver goods in an efficient and courteous manner To check all goods onto customers premises & to complete all relevant paperwork To report any issues to warehouse manager during deliveries To perform daily vehicle inspection checks To be able to plan routes efficiently To be reliable, polite and friendly and remember good customer service is vital as the face of the company Essential Qualifications & Key Skills/Experience Maths and English GSCE or equivalent, demonstrating good literacy and numeric skills Eligibility to work in UK Full UK driving licence HVG Class 2 Licence 6 months experience in a warehouse or manufacturing environment Must be able to work in a quick and efficient manner Good communication skills Good team member with a flexible and can-do attitude Desirable Fork Lift Licence Good geographical knowledge Benefits 28 days paid holidays Excellent rate of pay Work uniform Company pension Private on-site parking Job security Job Types: Permanent, Full-time Additional Information Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. #J-18808-Ljbffr
Musgrave is recruiting an HGV Class 2 Driver & Warehouse Operative to join Robb Brothers Wine Merchants in Ireland. The role involves assembling orders, delivering pallets, and maintaining high standards of customer service. Essential qualifications include a Full UK driving licence and HGV Class 2 Licence, with preferred experience in warehouse or manufacturing. Employee benefits include 28 days of paid holidays, an excellent salary, and a company pension plan, ensuring job security in a supportive environment. #J-18808-Ljbffr
Musgrave is seeking a Regional Manager to join their MOPI Team in the Munster Region. This role focuses on driving store profitability by coaching management teams to meet annual targets and ensuring best retail standards are achieved across stores. The ideal candidate has strong commercial skills, experience in multi-site retail, and excellent leadership and communication abilities. Join Musgrave to contribute to a legacy of innovation and community excellence. #J-18808-Ljbffr
Contract: 2 Years Location: Munster Region Join Musgrave – A Legacy of Innovation, Community, and Excellence Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We’re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We’re committed to becoming the most trusted and sustainable business in Ireland, and we’re looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our Musgrave Operating Partners Ireland (MOPI) Team as Regional Manager. Role Purpose The purpose of this role is to drive store profitability within the assigned group of MOPI stores. This will be achieved through coaching store management teams to deliver annual targets set and key store metrics, such as labour, shrink, waste and RTC, whilst ensuring best in class retail excellence standards are achieved. This person will play a critical role in delivering the turnaround plan for MOPI and individual stores and must ensure that the turnaround is achieved through people. Area of Responsibility: Sales Development of local store plans Execution of key commercial plan initiatives. Brand strategy rollout and evolution. Work with Category Specialists to ensure stores are gaining the appropriate support to drive sales in key categories. Work with Store Managers to drive online growth within their stores, ensuring that online best practice is in place and delivering for the customer. Coach store managers to develop local store plans focused on increasing footfall and spend. Work with stores to analyse sales trends and to develop strategies to address areas of underperformance. Work with local marketing and the Head of Sales to ensure our local plans will get cut through opposite the customer. Ultimate sign off for the setting of regional budgets and forecasts, ensuring competitor impacts etc. are captured. Oversee revamps and store development in your region with key responsibility for delivering business case. Coach Store Managers to understand their customer base and encourage local customer feedback Area of Responsibility: Store Profitability Work with the central finance to coach Store Management teams on understanding and maximising store P&L’s and levers that drive EBITDAR. Deliver Waste, Shrink, RTC, store costs budgets to required benchmark Oversee the budgeting and forecasting process for your region. Coach underperforming stores and support with local intervention plans where required. Apply learning of R1/Super Six and ensure central initiatives are localised and delivered to plan. Ensure all stores are delivering operational margin and are finding ways locally to maximise scan margin Drive a no tolerance culture when in ensuring all stores comply with shrink and waste management procedures. Work with central operations to ensure that a lean but effective labour model is in place in each store. Oversee the rollout of IR initiatives and delivery of set targets within the region of stores. Work with HR to ensure that the store bonus scheme is driving performance effectively. Area of Responsibility: Retail Excellence Develop a culture whereby all stores are delivering best in class retail standards. Mystery Shop results consistently delivering to ICARE excellence standard. Minimum of 2 stores within region nominated for store of the year. Availability metrics (online & GFK) achieving to target. Pricing & Food Safety achieving to target. Drive H&S awareness within the region, ensuring we are providing a safe place to work & shop for our Colleagues and customers. Overall RE standards of 89% or above. Work with the HR team to ensure that all operational training is delivered to the required standard and is aligned to the needs of each store. Area of Responsibility: Succession & Capability Planning Work with RHRM to ensure that the Right People, Right Structure process is in place for all stores and that each Store Manager has a clear assessment of the management team and Colleagues. Coach Managers on performance managing red Colleagues through to exit within tight timeframes. Ensure there is a clear succession plan in place for each role (from Team Leader to Store Manager) in each store. Work with the RHRM to ensure that the store development plan is aligned to the succession plan. Drive a culture whereby we look to fill all vacancies (TL and above) internally, working to a target of 60% for the region. Play an active role in the recruitment of all management vacancies in the region. Conduct structured performance appraisals with Store Managers and agree KPI’s for each Manager. Conduct mid-year reviews and implement performance improvement plans for underperformers. Work with the Head of Operations and HR Director to develop a Store Manager Capability Programme – designed to ensure we have the best retailers in our stores. Area of Responsibility: Engagement Drive a culture of engagement within your region, ensuring all Store Managers understand the importance of engaging with our management teams, Colleagues and Support Office. Ensure effective communication with central operations, Support Office etc. Work with the management team to ensure our support office is supporting our ‘Driving Profit in each and every store’ agenda. Act as a gatekeeper to ensure that Support Office and ways of working are embedded. Ensure store engagement plans are executed and Managers are supported where needed. Lead Store Managers forums and annual engagement / team building days for Store Managers. Drive the Breakthrough culture with a particular focus on ensuring that the appropriate breakthrough tools are implemented within region (outcome focused, line of one etc.) What we are looking for: Degree qualified (not essential) Full clean drivers licence 3rd level Retail / Business qualification Experience operating in a multi-site retail environment. Strong commercial skills with experience in P&L management. A natural leader with the ability to bring people with him/her. Excellent communication and interpersonal skills. A natural ability to coach with a proven track record in motivating and developing others. A self-starter with strong drive and energy to deliver results. Experience delivering on key outcomes that have made a material difference to a business Why Musgrave: Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation. Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. #J-18808-Ljbffr
Location: Cork Contract: Permanent About Musgrave Musgrave is one of Europe’s most successful family‑owned businesses, with a rich 150‑year legacy in food and brand innovation. We serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands. We are committed to becoming the most trusted and sustainable business in Ireland, and we are looking for dynamic, forward‑thinking individuals to join our team. Role: Tax Analyst This role will support the management of tax compliance and tax risk for the Group, provide tax‑technical advice on ad‑hoc consultancy projects, manage relationships with tax authorities, and support internal and external tax reporting requirements. As a key member of a small tax team for a dynamic group, this role will gain exposure to a wide variety of commercial and tax issues and challenges. What you’ll be doing Support and manage the Group’s Corporation Tax compliance obligations including the preparation and submission of Corporation Tax Returns for ROI / UK entities and management of tax payment deadlines; deal with Revenue/HMRC enquiries on Corporation Tax Returns. Support with the Group’s Pillar II obligations. Support on transfer pricing requirements for the Group. Provide tax advice and guidance to divisional teams across all tax heads, strengthening tax knowledge to meet compliance obligations throughout the Group. Maintain up‑to‑date knowledge of all relevant tax legislation, regulations and Revenue and HMRC practice. Provide tax advice to Finance and Commercial teams regarding commercial initiatives and activities (including property/store acquisitions and disposals). Assist with tax structuring projects, implementation, documentation and ensuring all tax risks are mitigated. Support tax due diligence for potential acquisitions and tax integration of new acquisitions. Support the tax reporting requirements for the Group for quarterly forecast, 3‑year plan, and year‑end close/audit, including tax disclosures for the annual Group accounts and all Group statutory entities. What we are looking for Fully qualified Institute of Tax Chartered Tax Advisor. Professional Accountancy qualification (optional). 3–4 years of Big 4 experience. Working knowledge of Alphatax desirable. Excellent verbal and written communication skills. Structured, organised and methodical with a deadline focus and attention to detail. Ability to manage a diverse and complex workload. Ability to interpret tax legislation/regulations and convert into practical advice to the business. Strong interpersonal skills with ability to manage relationships across the Group and with third parties. Why Musgrave Career Development: commitment to personal and professional growth, opportunities for advancement and learning. Collaborative Environment: work alongside a passionate team with a significant impact. Innovation Focus: valued forward‑thinking solutions. Community Focus: commitment to positive community impact. Legacy: long‑standing commitment to community and innovation. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operates a Work Smart hybrid working model allowing flexibility between office and remote work. #J-18808-Ljbffr
Musgrave is seeking a Tax Analyst to join their team in Cork. This role involves supporting the management of tax compliance and risks, providing tax technical advice for consultancy projects, and managing relationships with tax authorities. Candidates should be fully qualified as an Institute of Tax Chartered Tax Advisor, with 3–4 years of Big 4 experience. Musgrave offers a hybrid work model enhancing flexibility while supporting personal growth and community development. #J-18808-Ljbffr
Musgrave is seeking a SuperValu Store Manager in Portlaoise, Ireland. The role focuses on driving store profitability, developing and coaching store teams, and achieving top retail metrics. The ideal candidate should have over 10 years of management experience in the grocery retail sector, strong commercial acumen, and excellent leadership skills. Musgrave offers opportunities for career development in a collaborative environment with a focus on innovation and community impact. #J-18808-Ljbffr
