A reputable hospitality group in Dublin is seeking a dynamic individual to manage group room enquiries and sales. This role includes developing new business, coordinating with various departments for seamless execution, and ensuring a positive customer experience. The ideal candidate should possess strong communication and sales skills. The position offers competitive benefits, promoting career development and growth within the hospitality sector. #J-18808-Ljbffr
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: Yellow Pot, Anouska's (Duxton Reserve) Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) GupShup (The Serangoon House) Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: 1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment. 2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests. 3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors 4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette. 5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees. 6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. 7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week. 8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week). 9. Develop sales plans to generate business from identified markets/accounts. 10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings. 11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer. 12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals. 13. Negotiate transient rates for assigned accounts. 14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources. 15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance. 16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents. 17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities. 18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality. 19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department. 20. Additional leadership responsibilities as assigned. #J-18808-Ljbffr
A leading hotel and restaurant group is seeking an experienced Facilities Engineer to oversee maintenance operations and ensure all facilities are in optimal condition. Responsibilities include managing repairs, conducting inspections, and coordinating with the engineering team to promote a solution-oriented work culture. The ideal candidate should have strong troubleshooting skills in HVAC, plumbing, and electrical systems, as well as a technical certification in engineering or a related field. #J-18808-Ljbffr
A boutique hotel group is seeking an experienced Room Division Manager to oversee operations in a luxury environment. Responsibilities include ensuring guest satisfaction, managing team performance, and maintaining quality standards. The ideal candidate has a Hospitality Management degree and proven leadership skills. Benefits include discounts at over 7,000 hotels worldwide and opportunities for personal development. This role demands a commitment to delivering exceptional guest experiences and fostering a collaborative team culture. #J-18808-Ljbffr
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott) Duxton Reserve, Autograph Collection Hotel (Marriott) The Vagabond Club, a Tribute Portfolio Hotel (Marriott) The Serangoon Club, a Tribute Portfolio Hotel (Marriott) Restaurants & Bars: Yellow Pot, Anouska's (Duxton Reserve) Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) GupShup (The Serangoon House) Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life. Financial Returns Oversees their implementation Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs Conducts probation and formal performance appraisal in line with company guidelines Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance Regularly communicates with staff and maintains good relations Guest Experience Build and maintain positive relationships with all customers and guests in order to exceed their needs Take action to address these needs in order to exceed their expectations Create a positive hotel image in every interaction with internal and external customers Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies. Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs People Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations. Ensure staffs have the tools, training, and equipment to carry out job duties Promote teamwork and quality service through daily communication and coordination with other departments. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies Responsible Business Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned May also serve as manager on duty Recognize and develop the potential of yourself and your direct reports Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals Understand and consider the global nature of the business Work effectively with colleagues from different viewpoints, cultures, and countries Supervises the overall activities of Front Office and Housekeeping operations Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained Schedules and regularly conducts routine inspections of areas under control Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information Promotes Inter-hotel sales and in-house facilities Monitors and controls the inventories for operating equipment and supplies Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget Accountability This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees. #J-18808-Ljbffr
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Hotels Maxwell Reserve, Autograph Collection Hotel (Marriott) Duxton Reserve, Autograph Collection Hotel (Marriott) The Vagabond Club, a Tribute Portfolio Hotel (Marriott) The Serangoon Club, a Tribute Portfolio Hotel (Marriott) Restaurants & Bars Yellow Pot, Anouska's (Duxton Reserve) Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) GupShup (The Serangoon House) Garcha Group Benefits As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation. Maintain a filing system in line with established standards, ensure others to so as well Assist in the insurance claims and surveys per government agency requirements Respond to queries from finance related to HR Submit and reconcile expense reports Write letters and emails on behalf of other Management Handle sensitive information in a confidential manner Develop and update administrative systems to make them more efficient Maintain up-to-date employee records Participate in task forces and committees as requested Any other duties / tasks as requested by management #J-18808-Ljbffr
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott) Duxton Reserve, Autograph Collection Hotel (Marriott) The Vagabond Club, a Tribute Portfolio Hotel (Marriott) The Serangoon Club, a Tribute Portfolio Hotel (Marriott) Restaurants & Bars: Yellow Pot, Anouska's (Duxton Reserve) Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) GupShup (The Serangoon House) Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels worldwide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Ensure that all correspondence are replied within 24 hours. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Key Requirements At least 1 year experience in a similar role Fluent in English (Written and Spoken) Excellent telephone & email etiquette #J-18808-Ljbffr
A boutique hotel group in Dublin seeks a candidate for HR responsibilities, including recruiting, maintaining employee records, and assisting with insurance claims. The role requires strong organizational skills, the ability to handle sensitive information confidentially, and experience in HR processes. Benefits include discounts at over 7,000 hotels worldwide and access to personalized learning experiences. Join a dynamic team and contribute to a thriving hospitality environment. #J-18808-Ljbffr
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: • Yellow Pot, Anouska's (Duxton Reserve) • Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) • The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) • GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Review all facilities with an aesthetic eye for detail to ensure the property remains in excellent condition. Be well‑organized and hands‑on in troubleshooting and resolving issues related to air conditioning systems (Daikin VRV), plumbing, humidity, electrical faults and all M&E‑related matters. Support efforts to optimize system efficiency and reduce operating costs. Ensure the hotel’s accommodations and facilities remain problem‑free and in optimal working condition. Manage the upkeep of buildings, equipment and supplies in accordance with health and safety standards. Plan, coordinate and perform installations and repairs (telecommunications, HVAC, electrical, etc.) and refurbishment works. Inspect building structures regularly and determine necessary repairs or improvements. Assist in controlling activities related to waste disposal, building security and general facility functions. Coordinate daily engineering operations and assign tasks to technicians and facilities staff. Prepare and monitor daily/weekly work schedules and follow up on task completion. Conduct inspections and quality checks on completed maintenance work to ensure standards are met. Communicate with Front Office and Housekeeping regarding room maintenance status and downtime. Supervise foreign staff (handymen) and oversee external contractors to ensure quality and safety compliance. Provide on‑the‑job training, guidance and support to junior technicians and facility staff. Promote a positive, solution‑oriented, and disciplined work culture. Oversee and track the preventive maintenance program for guestrooms, public areas and back‑of‑house equipment. Ensure all logs, checklists and PMS documentation are completed accurately and on time. Monitor recurring issues and recommend preventive measures. Manage and track inventory of spare parts, tools and consumables. Ensure proper housekeeping, labeling and organization in engineering storage areas. Obtain and review comparative quotations for materials and contractor works. Highlight stock shortages and coordinate replenishment requests. Conduct regular safety briefings and toolbox talks for the engineering team. Ensure compliance with PPE requirements, LOTO procedures and safe work practices. Participate in fire drills and assist with inspections and maintenance of fire safety systems. Monitor key building systems (HVAC, pumps, boilers, electrical panels, BMS) and report abnormalities promptly. Ensure contractor compliance with hotel safety rules, including hot work permits and barricading. Escort and supervise vendors and contractors while onsite. Ensure work performed by external parties meets standards and scope of work. Verify and recommend contractor work completion before sign‑off or payment. Review utilities consumption and recommend measures to reduce costs. Assist in managing insurance‑related matters and maintaining service contract records. Keep accurate financial and non‑financial records, including maintenance trackers and reports. Submit daily maintenance updates and escalate urgent issues to the Chief Engineer or Management as needed. Maintain all engineering trackers and documentation. Any other duties/tasks as requested by management. #J-18808-Ljbffr
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott) Duxton Reserve, Autograph Collection Hotel (Marriott) The Vagabond Club, a Tribute Portfolio Hotel (Marriott) The Serangoon Club, a Tribute Portfolio Hotel (Marriott) Restaurants & Bars: Yellow Pot, Anouska's (Duxton Reserve) Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) GupShup (The Serangoon House) Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Manage and maintain day-to-day operations of residential property Ensure effective and efficient management of the common areas through routine checks Assist the team to support daily operations Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and completed on schedule Engage service providers through a proper approval system; manage contracts and performance of service providers Follow up with service providers on submission of monthly maintenance schedule, quotations, claims and invoicing Convene and attend all meetings of the Developer and/or with the Council of the Management Corporation Strata Title (MCST) Prepare minutes and reports for meetings Obtain quotations for repair and maintenance services Attend to residents’ feedback professionally to ensure timely and prompt responses Prepare and submit an annual budget and recommend rates of Maintenance Fund / Sinking Fund contributions Ensure compliance with BMSMA, relevant laws, government rules and regulations and the company’s policies Process and assist in putting up paper for extraordinary works when necessary Requirement Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management, or equivalent qualifications For Officers: At least 1 year of relevant working experience in strata-titled residential property management For Executives: At least 3 years of relevant working experience in strata-titled residential property management Team player with good communication skills Able to adapt to a flexible working environment Knowledge of Building Maintenance & Strata Management Act (BMSMA) will be an added advantage #J-18808-Ljbffr
