Job Summary
Oversee and lead all aspects of restaurant operations to drive business growth, operational excellence, and customer satisfaction. You will manage teams, optimize resources, ensure regulatory compliance, and implement strategic initiatives to enhance profitability and service quality.
Responsibilities
Lead daily restaurant operations across kitchen, service, and administrative functions to ensure seamless execution and high standards
Drive business performance by analyzing sales data and implementing strategies to achieve growth and profitability targets
Develop and enforce operational policies and procedures to optimize efficiency and maintain consistent quality
Supervise, coach, and train staff to elevate service standards and foster a high-performance team culture
Manage inventory control processes, coordinate purchasing activities, and liaise with suppliers to maintain cost-effective stock levels
Ensure strict compliance with Singapore Food Agency (SFA), Ministry of Manpower (MOM), and other local regulatory requirements to uphold safety and legal standards
Monitor customer feedback and implement targeted service improvements to enhance guest satisfaction and loyalty
Prepare detailed financial reports, manage budgeting processes, and apply cost control measures to maximize profitability
Lead marketing and business development efforts to expand market presence and attract new customers
Plan and manage manpower scheduling to meet operational demands, including working on weekends and public holidays as required
Preferred competencies and qualifications
Knowledge of food safety and restaurant regulations in Singapore preferred
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