MSL Service Centre North, part of MSL Motor Group, are a dynamic after-sales dealership, representing multiple leading brands and delivering exceptional aftersales service to our valued customers. In our state-of-the-art aftersales facility, the aim of our passionate team is to ensure that every customer experience is seamless, professional, and satisfying. We currently wish to recruit a Tyre Fitter & Wheel Alignment Specialist to join our team based at 218 North Circular Road, Dublin 7. Key Duties & Responsibilities: Carry out tyre safety checks on customers' cars and offer advice. Tyre fitting and balancing on customer cars. Carry out 4-wheel alignment. Ensure any damages are notified to the relevant manager for appropriate actions to be taken. Keep work areas clean and tidy, organised and safe from hazards in accordance with health and safety guidelines. What We Offer: A competitive salary. Opportunities for professional development and career progression. A supportive and inclusive work environment. Car purchase scheme & employee discount. 22 days annual leave increasing to 25 after 5 years. Sick pay scheme. Onsite car parking. PRSA company contributions. Health & Wellbeing Initiatives – VHI Employee Assistance Programme, Flu Vaccines, Eye Tests, Cycle to Work Scheme. The Successful Candidate Will Ideally: Have a minimum of 1-year previous experience in tyre fitting and carrying out 4-wheel alignment. Hold a full, clean and current driving licence. Be trustworthy, reliable and conscientious. Have the ability to work under time pressure and meet agreed deadlines. Exhibit good communication skills. Work well as part of a busy team. Be flexible in their approach to work. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Tyre Fitting experience Full Clean Driving Licence Good Communication Skills #J-18808-Ljbffr
MSL Service Centre North Dublin, part of MSL Motor Group, are a dynamic after-sales dealership, representing multiple leading brands and delivering exceptional aftersales service to our valued customers. In our state-of-the-art aftersales facility, the aim of our passionate team is to ensure that every customer experience is seamless, professional, and satisfying. We are currently seeking an experienced and motivated Service Advisor to lead our busy service department. If you thrive in a fast-paced environment and excel at customer service, we want to hear from you! What We Offer: A competitive salary with performance-related incentives. Opportunities for professional development and career progression. A supportive and inclusive work environment. Car purchase scheme & employee discount. 22 days annual leave increasing to 25 after 5 years. Sick pay scheme. Onsite car parking. PRSA company contributions. Health & Wellbeing Initiatives – VHI Employee Assistance Programme, Flu Vaccines, Eye Tests, Cycle to Work Scheme. The successful candidate will ideally: Excel at understanding, anticipating and meeting customer needs. Exhibit excellent communication and interpersonal skills. Be competent in advising and selling. Possess excellent problem-solving ability. Work well under pressure. Have strong organisational and planning skills. Be efficient, with good attention to detail. Work well as part of a team. Have strong PC skills. Be flexible in their approach to work. Must have experience in a similar role. Have a full, valid and current driving licence. Experienced within the Motor Industry. Main duties and responsibilities to include: Establishing, maintaining and developing long-term customer relationships and for initiating and managing the service process. Liaise with the Workshop, Service Reception, Warranty and Parts Department. Maintaining high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc. Maintain up-to-date progress on each of your customers' vehicles undergoing maintenance and repair and liaise with your customer as needed on any additional work or costs. Determine workshop availability and schedule customer bookings by phone, email or from walk-in customers wishing to book maintenance and repair work. Meet customers when they arrive with their vehicle and establish a clear understanding of what maintenance and repair work is to be carried out. Ensure that the customer's vehicle is ready at the agreed day/time and explain all maintenance and repair work completed. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. About Us: MSL Motor Group is a family-owned business which has been in operation since 1959. We are extremely proud of the team that we have built and continue to build. MSL Motor Group offers a long-standing career and not just a job. We have a team of over 250 employees. People stay with the company thanks to the positive working environment, the continuous development, the opportunities for progression and the competitive remuneration packages delivered. #J-18808-Ljbffr
MSL Motor Group is a family-owned business which has been in operation since 1959. We are a sister company of Motor Distributors Limited, the exclusive importer and distributor of BYD in Ireland. We offer an exciting career in the electric mobility field. BYD is a market leader across all ranges passenger cars, trucks, and buses. As our colleague, you will make an enormously positive and personal impact on the planet and climate sustainability. The BYD brand has an incredible story to tell and is one of the most exciting brands to arrive in Ireland to lead the way in the future of electric motoring. We wish to recruit a Valetor / General Operative to join our team, based in Head Office, Naas Road Dublin 12 Whats in it for you? Monday to Friday working hours Staff referral bonus scheme Staff purchase scheme PRSA company contributions VHI Employee Assistance Programme Flu Vaccine Eye Test Cycle to Work Scheme A friendly working environment Onsite Parking Key duties and responsibilities to include: Washing, hoovering and preparing customer vehicles to a high standard. Collecting and delivering vehicles as required. Cleaning service workshop areas. Carrying out general site housekeeping duties. Various ad hoc duties. Desirable experience and skills: Have previous experience in a similar role. Hold a valid full, clean and current driving licence. Be trustworthy, reliable and conscientious. Have the ability to work under time pressure and meet agreed deadlines. Exhibit good communication skills. Work well as part of a busy team. Be flexible in their approach to work. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Full Clean & Valid Driving Licence Valeting Communication Skills
MSL Motor Group is a family-owned business which has been in operation since 1959. We are a sister company of Motor Distributors Limited, the exclusive importer and distributor of BYD in Ireland. We offer an exciting career in the electric mobility field. BYD is a market leader across all ranges passenger cars, trucks, and buses. As our colleague, you will make an enormously positive and personal impact on the planet and climate sustainability. The BYD brand has an incredible story to tell and is one of the most exciting brands to arrive in Ireland to lead the way in the future of electric motoring. We currently wish to recruit an Experienced Service Advisorto join our team based in Head Office, Naas Road Dublin 12 What's in it for you? Monday to Friday working hours. A competitive salary Opportunities for professional development and career progression. Staff referral bonus scheme. Staff Purchase Scheme & employee discount. PRSA company contributions. A friendly working environment. Health & Wellbeing Initiatives VHI Employee Assistance Programme, Flu Vaccines, Eye Tests, Cycle to Work Scheme. Onsite Parking Key duties and responsibilities to include: Establishing, maintaining and developing long-term customer relationships and for initiating and managing the service process. Liaise with the Workshop, Service Reception, Warranty and Parts Department. Maintaining high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc. Maintain up-to date progress on each of your customers vehicles undergoing maintenance and repair and liaise with your customer as needed on any additional work or costs. Determine workshop availability and schedule customer bookings by phone, email or from walk in customers wishing to book maintenance and repair work. Meet customers when they arrive with their vehicle and establish a clear understanding of what maintenance and repair work is to be carried out. Ensure that the customers vehicle is ready at agreed day/time and explain all maintenance and repair work completed. The successful candidate will ideally: Excel at understanding, anticipating and meeting customer needs. Exhibit excellent communication and interpersonal skills. Be competent in advising and selling. Possess excellent problem-solving ability. Work well under pressure. Have strong organisational and planning skills. Be efficient, with good attention to detail. Work well as part of a team. Have strong PC skills. Be flexible in their approach to work. Must have experience in a similar role. Have a full, valid and current driving licence. Experienced within the Motor Industry. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Customer Service Organisational & Planning Skills Full Valid Driving Licence
MSL Motor Group is a family-owned business which has been in operation since 1959. We are a sister company of Motor Distributors Limited, the exclusive importer and distributor of BYD in Ireland. We offer an exciting career in the electric mobility field. BYD is a market leader across all ranges passenger cars, trucks, and buses. As our colleague, you will make an enormously positive and personal impact on the planet and climate sustainability. The BYD brand has an incredible story to tell and is one of the most exciting brands to arrive in Ireland to lead the way in the future of electric motoring. We currently wish to recruit an Experienced Parts Personto join our team based in Head Office, Naas Road Dublin 12 What's in it for you? Monday to Friday working hours. A competitive salary. Opportunities for professional development and career progression. Staff referral bonus scheme. Staff Purchase Scheme & employee discount. PRSA company contributions. A friendly working environment. Health & Wellbeing Initiatives VHI Employee Assistance Programme, Flu Vaccines, Eye Tests, Cycle to Work Scheme. Main duties and responsibilities to include: Identify the correct parts required for trade, retail and workshop customers. Efficiently manage all telephone, email and online enquiries. Work as part of a large team to achieve company and departmental targets. Ensure the highest standards of housekeeping are achieved within the Parts Department. Communicate and build a rapport with the other departments. Maintain and build the customer database through telephone calls and planned visits. Process parts orders through the various software systems and DMS. Create and complete parts returns to each of the distributors. Check off deliveries and input the information on the DMS. Follow the outlined structures to assist with inventory levels. The successful candidate will ideally: Have experience in the motor industry. Display a desire to ensure high levels of customer satisfaction. Possess strong organisational skills, with excellent attention to detail. Be diligent, with a flexible approach to work. Demonstrate an ability to work to high standards. Be highly motivated and energetic. Work well under pressure. Be a team player. Have good oral and written English. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Automotive Parts Customer Service Skills Attention to detail
Join to apply for the Experienced Service Advisor role at MSL Motor Group 1 day ago Be among the first 25 applicants Join to apply for the Experienced Service Advisor role at MSL Motor Group MSL Motor Group is a family-owned business which has been in operation since 1959. We are a sister company of Motor Distributors Limited, the exclusive importer and distributor of BYD in Ireland. We offer an exciting career in the electric mobility field. BYD is a market leader across all ranges passenger cars, trucks, and buses. As our colleague, you will make an enormously positive and personal impact on the planet and climate sustainability. The BYD brand has an incredible story to tell and is one of the most exciting brands to arrive in Ireland to lead the way in the future of electric motoring. We currently wish to recruit an Experienced Service Advisor to join our team based in Head Office, Naas Road Dublin 12 What's in it for you? Monday to Friday working hours. A competitive salary Opportunities for professional development and career progression. Staff referral bonus scheme. Staff Purchase Scheme & employee discount. PRSA company contributions. A friendly working environment. Health & Wellbeing Initiatives VHI Employee Assistance Programme, Flu Vaccines, Eye Tests, Cycle to Work Scheme. Onsite Parking Key Duties And Responsibilities To Include Establishing, maintaining and developing long-term customer relationships and for initiating and managing the service process. Liaise with the Workshop, Service Reception, Warranty and Parts Department. Maintaining high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc. Maintain up-to date progress on each of your customers vehicles undergoing maintenance and repair and liaise with your customer as needed on any additional work or costs. Determine workshop availability and schedule customer bookings by phone, email or from walk in customers wishing to book maintenance and repair work. Meet customers when they arrive with their vehicle and establish a clear understanding of what maintenance and repair work is to be carried out. Ensure that the customers vehicle is ready at agreed day/time and explain all maintenance and repair work completed. The Successful Candidate Will Ideally Excel at understanding, anticipating and meeting customer needs. Exhibit excellent communication and interpersonal skills. Be competent in advising and selling. Possess excellent problem-solving ability. Work well under pressure. Have strong organisational and planning skills. Be efficient, with good attention to detail. Work well as part of a team. Have strong PC skills. Be flexible in their approach to work. Must have experience in a similar role. Have a full, valid and current driving licence. Experienced within the Motor Industry. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills Customer Service Organisational & Planning Skills Full Valid Driving Licence Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Administrative and Support Services Referrals increase your chances of interviewing at MSL Motor Group by 2x Get notified about new Service Advisor jobs in Dublin, County Dublin, Ireland . 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MSL Motor Group, a family-owned business since 1959, is dedicated to our employees' growth through exceptional training and development programs. We take immense pride in the talented team we have established and continue to expand. At MSL Motor Group, we offer not just a job but a long-term career. Our team of over 250 employees thrives in a positive working environment, benefiting from continuous development, opportunities for progression, and competitive remuneration packages. Mercedes-Benz South, a principal dealer for Mercedes-Benz in Ireland and a proud member of the MSL Motor Group, which upholds an esteemed reputation for exceeding the highest standards of the Mercedes-Benz brand. Our success is driven by our motivated and satisfied staff. Mercedes-Benz South Dublin is the first MAR20X dealership in the country which is a comprehensive strategy aiming to exceed customer expectations and streamline processes for sales and service. With a focus on customer needs, it introduces efficient service structures, digital solutions, and standardized processes, resulting in improved customer experience and operational efficiency. Are you passionate about luxury cars and exceptional customer service? If so, we have the perfect opportunity for you. Position: Customer Relations Executive Location: Mercedes-Benz South Dublin What’s in it for you? • Competitive salary and bonus structure • Great working hours, ranging between 8.00am to 6.00pm, Monday to Saturday • Fast paced and friendly team environment • Full training and development • Modern offices with excellent facilities • Onsite car parking • VHI Employee Assistance Program, Flu Vaccine, Eye Test, Cycle to work scheme • PRSA Company contributions Main duties and responsibilities include: • Handle inbound and outbound calls from customers wishing to book service or repair work • Establish a clear understanding of any symptom or problem the customer has with their vehicle and the work to be carried out • Determine workshop availability using the booking system • Liaise with our service advisers regarding specific job info and any other queries • Contacting customers after they have taken delivery of their vehicle to discuss their level of satisfaction • Completing customer satisfaction follow up’s, upon completion of surveys following completed work • Capturing, recording and updating customer details in our Keyloop DMS and supporting technologies • Contacting customers to inform them about product launches, new car information, test drive campaigns and used car sales etc. • Updating the CRM system with leads and relevant information gathered • Handle customer complaints and escalate as required • Recording various dates for service, NCT, seasonal reminders etc. in the DMS and following up with customers at the appropriate time via telephone (this function will be supported by direct mail reminders) • Report writing and various ad hoc administrative duties The successful candidate will ideally: • Have previous experience in a similar role • Be from a motor industry background and have technical knowledge • Possess excellent administration and IT skills • Have experience with the Keyloop DMS • Exceed our customers’ expectations in terms of customer service • Possess excellent telephone skills • Exhibit excellent communication and interpersonal skills • Be efficient, with good organisational skills and attention to detail • Have the ability to work on their own initiative; multitask and meet deadlines • Work well as part of a team • Be flexible, with the ability to learn and think quickly • Display a positive, enthusiastic, can-do attitude If you are ready to take your career to the next level and join our luxury brand here in South Dublin, apply now. Please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Motor Industry Experience Excellent Admin & IT Skills Communication & Interpersonal Skills #J-18808-Ljbffr
Mercedes-Benz South Dublin serves as a prominent Mercedes-Benz principal dealer and holds the distinction of being Ireland's inaugural dealership to undergo the prestigious Mercedes-Benz MAR20X retail transformation, positioning itself as a centre of excellence. The implementation of MAR20X marks a significant advancement in enhancing the customer journey, instilling it with the hallmark elements of luxury, trust, ease, and respect. Our esteemed reputation is founded on consistently surpassing the highest standards set forth by the Mercedes-Benz brand. At the heart of our accomplishments lies our dedicated and contented staff, whose unwavering commitment drives our success. Mercedes-Benz South Dublin is proud to introduce a unique and prestigious offering, the Mercedes-Benz South Dublin Exclusive Mobile Valeting Service, a concierge-level, luxury valeting experience available exclusively to our valued customers. In line with our dedication to redefining premium ownership, this new service reflects the sophistication, attention to detail, and convenience that our brand is renowned for. Initially based out of Pottery Road facility for a period of six months the successful candidate will move to operate from a fully equipped Mercedes-Benz Citan, our mobile valeting unit delivers an exceptional level of vehicle care at our clients' preferred locations their home, office, or even at our dealership. Every detail of this service has been designed to elevate the ownership experience and reflect the exacting standards of the Mercedes-Benz brand. We are now seeking a professional, passionate, and customer-centric Mobile Valetor to represent this exclusive service. This is not a standard valeting role it is a high-touch, luxury-focused position offering white-glove care to a select client base. You will be the face of this initiative, delivering excellence and creating memorable experiences for our customers on a daily basis. KEY DUTIES & RESPONSIBILITIES Deliver high-end, professional valeting services to Mercedes-Benz customers at on-site locations using a fully outfitted mobile van. Perform premium detailing services, including Express Cleans, Premium Valets, and advanced treatments such as Ceramic Coating and Leather Conditioning. Maintain and manage your mobile valeting station to the highest Mercedes-Benz standards, ensuring all tools and products are well-stocked and maintained. Engage with clients in a friendly, respectful, and polished manner upholding the luxury standards expected of the Mercedes-Benz brand. Capture and post high-quality social media content (TikTok/Instagram Reels) that showcases your work and promotes the service in a brand-appropriate way. Record and manage appointments, customer feedback, and service outcomes using internal systems to track satisfaction and service quality. SIGNIFICANT COMPETENCIES Pride in presentation, attention to detail, and a strong understanding of luxury vehicle care. A natural ability to connect with high-end clients and deliver 5-star service experiences. Strong time management and self-motivation comfortable working independently and travelling between appointments. Passion for cars, customer service, and upholding the Mercedes-Benz brand promise. Willingness to learn and use social media platforms to promote services in a modern, engaging way. DRIVING RESULTS Strive to maintain a minimum of 5-star customer satisfaction through consistent excellence and professional presentation. Achieve daily revenue targets through efficient and high-quality work. Actively contribute to social media engagement by creating regular, polished content showcasing valeting work and customer satisfaction. DELIVERING CUSTOMER EXPERIENCE Provide a seamless, door-to-door luxury service for Mercedes-Benz clients. Adapt to different customer needs while maintaining the same high standard of care and professionalism. Maintain discretion, reliability, and premium service etiquette at all times. STRATEGIC ALIGNMENT Represent the innovative and customer-first values of Mercedes-Benz South Dublin. Be a brand ambassador upholding our commitment to exclusivity, trust, ease, and respect. Support the long-term success of the Mobile Valeting Service by building strong client relationships and encouraging retention. SIGNIFICANT COMPETENCIES Pride in presentation, attention to detail, and a strong understanding of luxury vehicle care. A natural ability to connect with high-end clients and deliver 5-star service experiences. Strong time management and self-motivation comfortable working independently and travelling between appointments. Passion for cars, customer service, and upholding the Mercedes-Benz brand promise. Willingness to learn and use social media platforms to promote services in a modern, engaging way. DRIVING RESULTS Strive to maintain a minimum of 5-star customer satisfaction through consistent excellence and professional presentation. Achieve daily revenue targets through efficient and high-quality work. Actively contribute to social media engagement by creating regular, polished content showcasing valeting work and customer satisfaction. About MSL Motor Group MSL Motor Group, a family-owned business since 1959, sells and services Mercedes-Benz, Mazda, KODA, BYD, XPENG and smart cars. Their mission is to achieve complete customer satisfaction through passion, innovation, and modern dealerships. They have several sales dealerships and service centres in Dublin and Cork, including a new dedicated Mercedes-Benz showroom and service centre inCabinteely. Founded by Stephen O'Flaherty, a pioneer in Irish motoring, the O'Flaherty family has been involved in the motor industry since 1950. Stephen secured the Volkswagen franchise for Ireland in 1950 and the UK in 1953. The first Volkswagen built outside Germany was assembled at their Shelbourne Road premises. In 1954, Stephen obtained the Mercedes-Benz distribution rights for Ireland, which the family still manages. The Naas Road facility in Dublin serves as the headquarters for both MSL Motor Group and Mercedes-Benz Ireland. About Mercedes Benz Mercedes-Benz Group AG is one of the world's most successful automotive companies. It is one of the leading global suppliers of high-end luxury passenger cars and premium vans. As a pioneer of automotive engineering, Mercedes-Benz sees shaping the future of mobility in a safe and sustainable way as both a motivation and an obligation. The company's focus therefore remains on innovative and green technologies as well as on safe and superior vehicles that both captivate and inspire. About smart smart is a German automotive marque. smart is a joint venture established by Mercedes-Benz AG and Zhejiang Geely Holding Group in 2019 and aimed at producing Smart-badged cars to be marketed globally. The smart brand is positioned as an urban companion, inspiring people to embrace tomorrow with optimism. The new smart brand seeks to inspire consumers to embrace their tomorrow with optimism through a re-defined relationship between them and their vehicle. As a new-premium, intelligent and all-electric auto brand, smart offers premium products with futuristic design and advanced technology that are perfect for modern urban lifestyles. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Previous Valeting Experience Full Clean Driver's Licence Excellent Communication Skills
MSL Motor Group is a family-owned business which has been in operation since 1959. We are a sister company of MDL (Motor Distributors Limited) the importers for Mercedes-Benz, Smart, BYD & XPENG. With a positive working environment, continuous development, opportunities for progression and competitive remuneration packages, we currently have 230 team members within the group. We wish to recruit Motor Vehicle Technicians with ambition to match their ability for our multi-brand aftersales facility based MSL Service Centre, North Dublin. In return we offer: Recently reviewed competitive salary Attractive Performance Related Pay (PRP) - Potential OTE at €60k+ Year-end bonus Overtime at the rate of time and a half Uniforms provided. Onsite parking Monday to Friday working hours. Staff referral bonus scheme Mercedes-Benz staff purchase scheme. PRSA Company contributions VHI Employee Assistance Programme Flu Vaccine Eye Test Cycle to work scheme. The successful candidate will ideally: Be a fully qualified Motor Vehicle Technician HV and Diagnostic certification would be an advantage. Hold a full, valid, and current drivers licence. Display an ability to work to exacting standards. Be diligent, with a flexible approach to work. Have good oral and written English. Be a good team player and enjoy what you do. If you meet the above criteria and are interested in applying for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Qualified Motor Vehicle Technician Full Clean & Valid Driving Licence Excellent Communiction Skills
Are you a skilled and certified EV Technician looking for an exciting new opportunity? MSL Motor Group is seeking talented professionals to join our team. We welcome candidates from all manufacturers with EV certification who are eager to advance their careers in a dynamic and innovative environment. Why Join MSL Motor Group? Work with a leading automotive group known for excellence and innovation. Opportunity to work on a wide range of electric vehicles from various manufacturers. Access to cutting-edge tools, training, and technology. A supportive and professional work environment that values career development. Competitive salary and benefits package. What Were Looking For: Certified EV Technicians from any manufacturer. Strong technical knowledge and hands-on experience in EV diagnostics, maintenance, and repair. Ability to work independently and as part of a team. Commitment to delivering high-quality service and customer satisfaction. How to Apply: If you're ready to take your career to the next level, wed love to hear from you. Submit your CV and a cover letter. Skills: Certified EV Technician Diagnostics Maintenance & Repair
