Job Specification: Duty Manager Location: Moxy Dublin Docklands, East Wharf, Dublin 3 Reports To: General Manager / Operations Manager Main Purpose of the Role The Duty Manager is a dynamic, hands-on leader responsible for overseeing daily hotel operations across departments, ensuring exceptional guest experiences, and maintaining brand standards. This role is pivotal in coordinating cross-functional teams, resolving operational issues, and driving service excellence in line with Moxys bold and playful identity. Key Responsibilities Guest Experience & Front Office Oversight Lead the front desk and lobby operations, ensuring smooth check-in/out and guest interactions. Respond to guest feedback and complaints with energy and professionalism. Ensure Marriott Bonvoy members are recognised and receive tier-appropriate benefits. Operational Coordination Act as the central point of contact for all departments during assigned shifts. Conduct daily fire walks and safety checks. Monitor occupancy, arrivals, and departures, ensuring readiness across teams. Oversee handovers and ensure follow-ups are tracked and completed. Crisis & Incident Management Respond to emergencies, including medical incidents and security concerns. Coordinate with external services (e.g. police, medical teams) when required. Have keen knowledge of internal procedures. Leadership & Team Support Mentor and support team members across departments. Ensure adequate staffing and shift coverage. Promote a culture of service excellence and brand pride. Compliance & Brand Standards Uphold Moxy and Marriott brand standards in service, presentation, and guest interaction. Ensure health, safety, and hygiene procedures are followed. Support training initiatives and SOP implementation. Ideal Candidate Profile 2+ years experience in hotel operations or supervisory roles. Strong leadership and decision-making skills. Excellent communication and multitasking abilities. Familiarity with hotel systems (PMS, POS) and Microsoft Office. Energetic, guest-focused, and adaptable to a fast-paced environment. Previous experience within the Marriott Portfolio is a plus. Perks & Culture Be part of a bold, energetic brand with Marriott backing. Opportunities for growth and development. A team that works hard, laughs loud, and celebrates success. Additional Notes Flexibility to work shifts including weekends and holidays. This role evolves with the hotels growthadaptability and initiative are key. Participation in weekly operations meetings and handover reviews is expected.
Assistant Food & Beverage Manager Moxy Dublin Docklands by Marriott Location: East Wharf, East Wall, Dublin 3 Ready to lead with flair and flavour? Moxy Dublin Docklands is gearing up for launchand were on the lookout for an Assistant Food & Beverage Manager whos equal parts leader, innovator, and hospitality enthusiast. Youll lead the F&B crew in shaping a vibrant, guest-focused experience across our bar, breakfast, and grab-and-go outlets. What Youll Do Assist in managing daily F&B operations with energy and efficiency. Lead, coach, and inspire the F&B crew to deliver standout service with personality. Uphold Moxy brand standardsfun, fresh, and flawlessly executed. Oversee stock control, ordering, and cost management. Support recruitment, onboarding, and training of new team members. Collaborate with kitchen and front office teams to ensure seamless service. Handle guest feedback with professionalism and a problem-solving mindset. Lead by example to ensure continuity and leadership. Health & Safety Responsibilities Ensure compliance with food safety, hygiene, and health regulations. Maintain accurate records (cleaning schedules, temperature logs, allergen controls). Champion a culture of safety and cleanliness across all F&B areas. Customer Care Focus Deliver warm, engaging service that reflects the Moxy spirit. Anticipate guest needs and personalise the experience. Resolve complaints with empathy and efficiency. Keep the vibe upbeatwhether its wake-up coffee or late-night cocktails. What Were Looking For 2+ years experience in a supervisory or assistant management F&B role. Strong leadership and communication skills. Passion for hospitality and guest satisfaction. Experience in pre-opening/newly opened environments is a plus. Flexibility to work shifts, weekends, and holidays. Knowledge of HACCP and food safety standards. Perks & Culture Be part of a bold, energetic brand with Marriott backing. Opportunities for growth and development. A team that works hard, laughs loud, and celebrates success.
Join to apply for the Assistant Food & Beverage Manager role at Moxy Dublin Docklands . Moxy Dublin Docklands is gearing up for launch and we’re looking for an Assistant Food & Beverage Manager who is a leader, innovator, and hospitality enthusiast. You’ll lead the F&B crew in shaping a vibrant, guest‑focused experience across our bar, breakfast, and grab‑and‑go outlets. Responsibilities Assist in managing daily F&B operations with energy and efficiency. Lead, coach, and inspire the F&B crew to deliver standout service with personality. Uphold Moxy brand standards – fun, fresh, and flawlessly executed. Oversee stock control, ordering, and cost management. Support recruitment, onboarding, and training of new team members. Collaborate with kitchen and front office teams to ensure seamless service. Handle guest feedback with professionalism and a problem‑solving mindset. Lead by example to ensure continuity and leadership. Health & Safety Responsibilities Ensure compliance with food safety, hygiene, and health regulations. Maintain accurate records (cleaning schedules, temperature logs, allergen controls). Champion a culture of safety and cleanliness across all F&B areas. Customer Care Focus Deliver warm, engaging service that reflects the Moxy spirit. Anticipate guest needs and personalise the experience. Resolve complaints with empathy and efficiency. Keep the vibe upbeat whether it’s wake‑up coffee or late‑night cocktails. Qualifications 2+ years experience in a supervisory or assistant management F&B role. Strong leadership and communication skills. Passion for hospitality and guest satisfaction. Experience in pre‑opening/newly opened environments is a plus. Flexibility to work shifts, weekends, and holidays. Knowledge of HACCP and food safety standards. Perks & Culture Be part of a bold, energetic brand with Marriott backing. Opportunities for growth and development. A team that works hard, laughs loud, and celebrates success. #J-18808-Ljbffr
Food & Beverage Supervisor Moxy Dublin Docklands by Marriott Location: East Wharf, East Wall, Dublin 3 Ready to mix things up? Moxy Dublin Docklands is about to make wavesand were looking for a Food & Beverage Supervisor whos passionate about people, obsessed with quality, and thrives in a fast-paced, high-energy environment. As part of our Food & Beverage team, youll help shape the F&B experience from the ground up. Youll lead by example, support your crew, and make sure every guest leaves with a smile (and maybe a cocktail umbrella). What Youll Do Supervise daily operations across the bar, breakfast, and grab-and-go areas. Lead and motivate the F&B crew to deliver exceptional service with personality and pace. Ensure all food and beverage offerings meet Moxy brand standardsfun, fresh, and flawless. Manage stock levels, ordering, and waste control to keep things lean and efficient. Support the further development of F&B systems. Handle guest feedback with confidence and turn challenges into opportunities. Collaborate with the kitchen and front office teams to ensure seamless service. Health & Safety Responsibilities Ensure compliance with all food safety, hygiene, and health regulations. Conduct regular checks and maintain accurate records of cleaning, temperature logs, and allergen controls. Support the training of crew members on safe food handling and emergency procedures. Customer Care Focus Deliver warm, engaging service that reflects the Moxy spirit. Anticipate guest needs and personalise the experience wherever possible. Handle complaints with professionalism and a can-do attitude. Ensure wake-up coffee is hot, cocktails are cold, and smiles are always on the menu. SOP Compliance & Review Review and maintain Standard Operating Procedures (SOPs) for all F&B areas. Ensure all crew are trained on current SOPs and updates are rolled out effectively. Identify opportunities to improve efficiency, service flow, and guest satisfaction. Brand Standards & Flexibility Uphold Marriott and Moxy brand standards in every aspect of F&B delivery. Be flexible and hands-onsupporting other departments when needed. Embrace the dynamic nature of a newly opened environment with energy and enthusiasm. Communication Maintain clear and timely communication with the kitchen, front office, and management teams. Lead daily briefings and ensure all crew are aligned on goals, specials, and service standards. Document and escalate any incidents or feedback as appropriate. What You Bring Previous experience in a supervisory F&B role, ideally in a lifestyle or boutique hotel. A passion for hospitality and a love for creating memorable guest experiences. Strong leadership, communication, and organisational skills. A self-sufficient mindsetyoure confident making decisions and leading the shift. Familiarity with POS systems and basic stock control processes. Why Join Us? Be part of an exciting team shaping the hotels personality. Work in a design-led, high-energy environment where individuality is celebrated. Access Marriotts global training and career development programmes. Enjoy staff discounts, recognition programmes, and more. Moxy isnt just a place to stayits a place to play. If youre ready to lead with flair and serve with style, we want to hear from you.
