Job Description Location: Mount Wolseley Hotel, Mountwolseley, Tullow A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as Resort Operations Manager . About Mount Wolseley Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4* Golf & Spa Resort Hotel is an exquisite location for both business and pleasure. Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service. Role Responsibilities Operational Management Work closely with the Management Team to ensure the smooth and efficient running of all hotel operations. Oversee the day-to-day management of operational departments, ensuring high standards, adequate staffing, and effective supervision. Ensure all areas operate efficiently while on duty and are properly prepared for periods off duty. Lead, motivate, and develop the team to achieve business goals, deliver excellent service, and support continuous improvement. Maintain and implement all SOPs, service standards, and procedures to ensure consistent quality and positive guest experiences. Remain fully informed of daily business levels and upcoming events and ensure each department is appropriately resourced. Address guest complaints promptly and professionally and assist in all hotel areas as required. Ensure full compliance with Health & Safety, Hygiene, company policies, and audit requirements. Attend weekly meetings and communicate all relevant updates to teams. Chair the weekly BEO meeting, ensuring key management presence and all relevant information relating to operation is clear and questioned. Ensure full adaptation of PMI, Timepoint, and Mapal One through all operational departments. Food & Beverage Responsibilities Support the M&E Manager and F&B Outlets Manager with overseeing all F&B outlets including Fredericks Restaurant/Snug, Conference & Banqueting/Events, Aaron Lounge, Wolseley Area and additional assigned areas. Support the F&B Management in management of daily F&B operations including service delivery, staff supervision, training, guest assistance, and cash handling. Ensure stock security across all outlets, conduct regular beverage audits, and minimise shrinkage. Maximise gross profit through menu planning, pricing, stock control, and upselling. Monitor voids, comps, and till discrepancies, implementing retraining where required. Ensure adherence to all cash handling and cash security procedures. Optimise staffing through effective rostering and payroll management. Oversee and understand all F&B IT systems. Work closely with the Head Chef on menu planning and maintaining quality standards. Ensure strict hygiene standards and cleaning schedules are adhered to. Maintain all F&B SOPs and collaborate with F&B leadership to increase sales and achieve revenue, payroll, and GP targets. Customer Service Plan, organise, and review all services and systems to ensure the highest level of guest satisfaction. Take an active role in resolving and following up on guest complaints. Ensure all staff are trained in complaint handling and escalation to the General Manager when necessary. Management & Reporting Maintain confidentiality in all matters discussed with the General Manager. Communicate operational changes with the operations team and ensure the GM is kept informed of all issues. Provide the GM with weekly operational reports. Manage rosters effectively to meet business needs and monitor staffing levels daily. Ensure Duty Managers, Managers, and Supervisors perform their roles to standard. Maintain organised workflows and appropriate service systems throughout all operational areas. Financial Responsibilities Assist in budget setting and ensure appropriate controls are in place to maximise profitability. Drive revenue through upselling and cross-selling initiatives. Manage wages weekly, ensuring payroll levels remain within budget and corrective action is taken when required. People Management Lead the Duty Management Team and Heads of Department, ensuring they are fully trained in relevant areas. Promote a positive culture and ensure the team are aware of the annual Employee Engagement Survey and support the action plan. Support HR in delivering structured training for all employees and ensure all employees complete induction and ongoing compliance training on Mapal One and Sea Change. Conduct probationary review with new employees and ensure managers do the same. Conduct performance reviews and ensure managers do the same with their teams. Conduct ‘Return to Work’ Interview with employees returning from absenteeism. Notify the HR Manager of staff issues and participate in disciplinary procedures when required. Ensure all staff follow correct clock-in/clock-out procedures. Health & Safety Fulfil all responsibilities under the Health & Safety at Work Act 2005 and subsequent legislation. Ensure the safety of yourself, employees, guests, and all persons on the premises. Maintain tidy, safe work areas and report hazards immediately. Be aware of first-aid personnel and equipment locations. Follow all safety procedures and participate in required H&S training. Report any accidents or incidents immediately. Flexibility Be flexible and cooperative to support the smooth operation of the hotel. Assist across departments as required based on business levels. Undertake other duties or reasonable requests as directed by management. Participate in training programmes and management meetings as required. Cover Duty Management shifts as needed. Professional Standards Demonstrate strong commercial awareness, professionalism, and personal presentation. Be available for varied shifts including early mornings, late nights, weekends, and Public Holidays. Ensure staff follow all staff rules, including correct canteen usage and professional behaviour. Report for duty in correct uniform with high personal hygiene standards. Requirements 3-4 years’ experience in Operations management. Standards Driven; particularly in Food & Beverage. Strong desire to progress and develop your career in hospitality. People leadership and motivation experience. Strong communicator; and comfortable in contributing to the overall hotel strategy. Ability to build relationships and influence with all levels of the business. A passion for customer service. Flexibility and a proactive approach are a must in this role. Excellent communication and people management skills, enthusiastic and motivated. Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort Very competitive Salary Auto Enrolment pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch & dinner Complimentary barista-style coffee Discounted room & dining rates in Windward properties for you as well as friends and family Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days About Windward Management Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Contract Type: fulltime Salary: Based on Experience #J-18808-Ljbffr
A luxury hotel and spa resort in Carlow, Ireland is seeking a Resort Operations Manager to lead their operations team. This role involves overseeing daily management, ensuring high service standards, and compliance with health and safety regulations. Candidates should have 3-4 years of experience in operations management and a drive for customer service excellence. The role offers a full-time contract in a vibrant hospitality environment with competitive salary and benefits. #J-18808-Ljbffr
A luxury hotel and resort in Carlow is seeking a passionate Food & Beverage Manager to oversee operations in all outlets. This role requires a creative leader to manage a team and ensure exceptional guest experiences. Ideal candidates must have previous management experience in a similar establishment and a strong emphasis on delivering high standards. This position offers competitive wages, career growth, and various employee perks. Join a dynamic team committed to excellence and hospitality in a beautiful setting. #J-18808-Ljbffr
Job Description Location: Mount Wolseley Hotel, Mountwolseley, Tullow A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as an Accommodation Assistant About Mount Wolseley Mount Wolseley Hotel in Carlow is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City. The Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure. Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including a 20m Indoor Pool, the hotel offers luxury accommodation, an elegant chic interior, ultra-modern amenities and impeccable service. This role offers flexible shift patterns. Responsibilities Maintains excellent standards of cleanliness throughout the hotel. Clean guest bedrooms and bathrooms to a high and consistent level daily. Deal with all guests requests in a professional and timely manner. Requirements Ability to work cohesively with housekeeping staff and other departments and co‑workers as part of a team. Excellent communication skills and a passion for customer service. Must be well groomed and take pride in their appearance. About The Role Work as part of a team, supporting overall hotel operation. Perform responsibilities efficiently and maintain high standards. Communicate effectively with guests and colleagues. Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort Very competitive hourly wage PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch & dinner Complimentary barista‑style coffee Discounted room & dining rates in Windward properties for you as well as friends and family Refer‑a‑friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days About Windward Management Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approximately 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward’s team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector. Company Culture At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work‑life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive. Closing Date Tuesday 31st March, 2026 Contract Type parttime Salary Based on Experience #J-18808-Ljbffr
Job Description Location: Mount Wolseley Hotel, Mountwolseley, Tullow A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as Food & Beverage Manager About Mount Wolseley Mount Wolseley Hotel in Carlow is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City. The Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure. Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including a 20m Indoor Pool, the hotel offers luxury accommodation that matches an elegant, chic interior with ultra‑modern amenities and impeccable service. Responsibilities This is an exciting opportunity for an enthusiastic, creative and driven manager to manage all of the Food & Beverage outlets across the hotel. Reporting to the General Manager/Deputy General Manager, the Food & Beverage Manager will lead the operational and financial success of the function along with the development and delivery of exceptional and memorable service. The ideal candidate will have previous experience as a Food & Beverage Manager or Duty Manager in a similar size hotel/resort and be passionate about guest experience, delivering high standards and be able to lead and motivate a team. About The Role Key Duties and Responsibilities Lead the F&B department and execute the strategy to achieve goals. People leadership, including recruiting, retaining and developing employees. Support the Deputy General Manager in the strategic running of the hotel. Set targets for the F&B teams in line with the overall departmental and hotel strategy. Support/oversee events in the hotel to ensure excellence in service at all times. Manage the budget and cost effectiveness of the department. Assume full responsibility for the day‑to‑day operations of the F&B outlets of the hotel (including Aaron Lounge, Bars, Fredricks Restaurant & Room Service Operations). Work closely with Senior Management to achieve financial targets and payroll costs. Organise the efficient operation of all Food & Beverage outlets in the hotel. Ensure the highest level of standards and customer service is delivered through managing guest feedback, anticipating needs and ongoing team training. Perks and Benefits of Working at Mount Wolseley Hotel, Spa & Golf Resort Very competitive hourly wage PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch & dinner Complimentary barista‑style coffee Discounted room & dining rates in Windward properties for you as well as friends and family Refer‑a‑friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days About Windward Management Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a portfolio of approximately 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join us today as a Food & Beverage Manager! About The Company Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognised for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector. Company Culture At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work‑life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication and celebrates success collectively. Closing Date Friday 17th April, 2026 Contract Type fulltime Salary Based on Experience #J-18808-Ljbffr
A luxury hotel in County Carlow is looking for an Accommodation Assistant to maintain high cleanliness standards throughout the facility. The role requires excellent communication skills and a passion for customer service. Responsibilities include cleaning guest rooms and addressing guest requests promptly. This part-time position offers competitive wages and benefits, including career progression opportunities and complimentary meals. Join a team that values respect and collaboration, and where individual contributions are recognized. #J-18808-Ljbffr
