A leading automotive company in Dublin is seeking an experienced Account Assistant with over 5 years in finance. The role involves managing client queries, processing receipts, and liaising with departments. Strong proficiency in accounting software and Microsoft Excel is essential, alongside excellent communication skills. This position offers a dynamic work environment within a well-regarded firm. #J-18808-Ljbffr
A financial services company in Dublin seeks a KYC Specialist to ensure compliance with AML/CTF and KYC rules. The ideal candidate will have banking experience, strong communication skills, and a degree in a related field. Responsibilities include managing audits, providing compliance support, and improving KYC processes. This role requires excellent attention to detail and the ability to work effectively in a team environment. #J-18808-Ljbffr
A vehicle distribution company based in Dublin is seeking a Vehicle Compound Co-ordinator to oversee daily operations in the remarketing compound. Responsibilities include managing the sales process, conducting vehicle inspections, and providing administrative support. Applicants must possess a full driver's licence, strong communication abilities, and knowledge of vehicle logistics. This role requires teamwork and a proactive approach to various tasks. #J-18808-Ljbffr
A leading fleet management company in Dublin is looking for a customer service professional. The role involves providing high-standard support and managing customer relationships while ensuring efficient processes. Candidates must be detail-oriented, team players, and have strong communication skills. The position offers the opportunity to contribute to team success and improve customer satisfaction through proactive service. #J-18808-Ljbffr
To succeed in this role, candidates must have 5+ years’ experience as an Account Assistant. Proficiency in accounting software and Microsoft Excel is essential, along with excellent communication and teamwork skills. Key Accountabilities Manage all client queries via email and telephone on a daily basis Resolve and expedite customer queries to facilitate payment Liaise with relevant departments regarding collection activities Process and allocate daily receipts to the sales ledger Clear unallocated cash in a timely manner Manage outgoing system invoices and statements Set up new accounts in the finance system Escalate unresolved issues to the Line Manager within agreed parameters Undertake any reasonable role-related duties as required by the Line Manager Raise manual credits and invoices and post them to the finance system Support AR Supervisor with tasks in the debtor app iController Oversee the debtor portal MyFleet and assist clients as required Chase clients for payment of overdue accounts and follow up as necessary Knowledge, Skills & Experience Minimum 5+ years relevant experience in a finance department in a similar role Motor industry experience preferred but not essential Ability to prioritise and meet deadlines with minimal supervision Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Excel Experience with accounting software desirable Self-starter with ownership and accountability for the role Strong work ethic and ability to work under pressure Organised and efficient with excellent attention to detail Key Performance Indicators / Measures Aged debtors listing Control of shared inbox for AR Department Effective time management within the role Email Please click here to email your CV and register your interest in this position #J-18808-Ljbffr
A leading automotive service provider in Dublin is looking for a candidate to enhance customer service and maintain vehicle efficiency. Responsibilities include processing tasks efficiently, communicating customer needs to service providers, and ensuring minimal vehicle downtime. Ideal candidates will have experience in a motor dealer or vehicle manufacturing environment and strong communication skills. This role offers a chance to excel in a collaborative team setting. #J-18808-Ljbffr
A leading motor service company based in Dublin seeks motivated individuals for customer service roles. The ideal candidates will possess motor/fleet industry experience and outstanding communication skills. Responsibilities include building customer relationships, managing inquiries, and ensuring high service standards. Join a dynamic team committed to exceptional customer service and continuous improvement. #J-18808-Ljbffr
Work as part of a team to efficiently process high volumes of telephone enquiries Authorise repairs daily, issue approval numbers, and agree SMR costs within agreed guidelines to minimise costs Organise logistics around CVRT test requirements Update database and correspondence daily Ensure vehicle downtime is kept to a minimum and operating costs remain within budget Communicate with vehicle manufacturers and liaise with representatives on issues as determined by after-sales policy Resolve quality issues as directed by Line Manager Ensure all complaints and communications adhere to company policy and agreed guidelines Undertake any reasonable role-related duties as required by Line Manager Achieve team goals and individual targets as outlined by the Line Manager Work on a rotational basis to cover the department’s hours of operation Knowledge, Skills & Experience Technician qualification essential (Motor Mechanics) or experience in an authoritative position as Service Manager/Advisor at a dealership or vehicle manufacturer Experience working in a corporate office environment and dealing with customers is advantageous Excellent numeracy and literacy skills Computer literate with excellent knowledge of Microsoft Office (Word, Excel), Lotus Notes, and garage systems desirable Pragmatic decision-maker with good technical knowledge Strong customer satisfaction drive, comfortable negotiating with garages and internal teams to resolve issues Effective telephone communication skills with both suppliers and customers High achievement and drive with proven ability to deliver results; professional, knowledgeable, and enthusiastic Team player who actively participates in shared objectives and is committed to achieving team goals Flexible approach, willing to carry out a variety of tasks and work additional hours as required Email Please click here to email your CV and register your interest in this position #J-18808-Ljbffr
Job Purpose To provide a high standard of customer service, support, and fleet management consultation to a large number of clients. This will include providing front-line support, including dealing with clients and drivers, prospect visits, presentations and attending meetings. They will play an important role within the team and provide support to their colleagues and the SME Manager to ensure team goals are achieved. They will report to the SME Manager. Applicants must be highly motivated, self-starters with excellent communication, computer and administrative skills, who have the ability to work as part of a team. Tasks & Responsibilities To build long term proactive relationships with customers by: Building customer trust and confidence Increasing customer survey ratings Maximising profit opportunities Improving renewal rates Continuing to build on LeasePlan’s professional image and maintain LeasePlan’s high standard of customer service To ensure the highest level of customer service in relation to: Proactive advice and consultation given to customers and/or drivers Client retention Quotations being supplied with maximum accuracy and efficiency Orders and enquiries managed efficiently Professional response to customer queries Processing a number of administration tasks and other driver related tasks Managing fluctuating workloads Dealing with LP Group requests Working closely with the Finance Department with regard to credit approvals, invoice queries and debtor management Identifying growth opportunities with existing clients Upselling ancillary products to existing clients To ensure processes and procedures are adhered to as outlined in training or any subsequent communications Contributing to the success of the Customer Services Team and LeasePlan by: Maintaining a positive approach and attitude to all aspects of work Working as part of a team, i.e sharing best practices and providing support to colleagues Working closely with colleagues within the team and across the business towards achieving objectives Ensuring that all individual and team targets are achieved Attending, contributing to and actioning issues at team and department meetings Buy-in to and contribute to any department or change projects Knowledge, Skills & Experience High level of attention to detail Creative thinker with ability to identify and implement improvements Computer literate with an excellent knowledge of Microsoft Products The ability to see issues through to completion and work to deadlines The ability to think, act and make decisions under pressure Clear organisation and prioritisation of your daily tasks, while also ensuring teamwork is also completed Appropriate follow-up on client deliverables To ensure appropriate time is given and all tasks are completed as requested Team player able to work with others both in the department and across the business achieving shared commitment to solutions, goals and plans Customer-driven with the ability to deal and build relationships with individuals at all levels of the business, and to be seen as approachable and willing to get involved. Adopt a professional approach in all dealings, demonstrate high standards and levels of performance and constantly strive to improve processes and procedures so as to add value to the SME Department Email Please click here to email your CV and register your interest in this position #J-18808-Ljbffr
Applicants must be highly motivated, self-starters with excellent communication, computer, and administrative skills, with the ability to work as part of a team. Prior customer service and motor/fleet industry experience are essential. Tasks & Responsibilities To build long-term proactive relationships with customers by: Building customer trust and confidence Increasing customer survey ratings Upselling additional services (e.g. fuel, insurance) Improving renewal rates and identifying opportunities to grow fleets Holding regular client meetings and ensuring proper follow-up, including detailed minutes and swift completion of action points Continuing to build on Ayvens’ professional image and maintaining high standards of customer service To ensure the highest level of customer service in relation to: Providing proactive advice and consultation to customers and/or drivers Making car policy and cost-saving recommendations to customers Providing quotations with maximum accuracy and efficiency Managing orders and enquiries efficiently Producing customer reports using Ayvens’ standardised templates and formats Responding professionally to customer queries Processing administrative and driver-related tasks Assisting with new business implementations Working closely with the Finance Department on credit approvals, invoice queries, and debtor management Identifying growth opportunities with existing clients Adhering to all processes and procedures as outlined in training or subsequent communications Contributing to the success of the Account Management Team and Ayvens by: Maintaining a positive attitude in all aspects of work Working as part of a team by sharing best practices and providing support to colleagues Collaborating across teams to achieve shared objectives Meeting individual and team targets Attending, contributing to, and following up on actions from team and department meetings Knowledge, Skills & Experience Motor/fleet industry experience (essential) High level of attention to detail Creative thinker with the ability to identify and implement improvements Proficient in Microsoft Word, Excel, and PowerPoint Strong ability to see issues through to completion and meet deadlines Able to think, act, and make decisions under pressure Excellent organisational and prioritisation skills Commitment to follow-up on client deliverables and complete all assigned tasks Team player who collaborates effectively across departments Customer-focused, with the ability to build relationships at all levels of business Professional, approachable, and proactive attitude Dedicated to maintaining high standards, improving processes, and adding value to the organisation Email Please click here to email your CV and register your interest in this position #J-18808-Ljbffr
