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Merchants Quay Ireland
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  • Merchants Quay Ireland is seeking a Community Integration Worker for an 8-month fixed term role to support individuals with drug and alcohol issues. The successful candidate will engage clients, conduct assessments, and provide tailored care plans. They must have a relevant qualification, access to a car, and a minimum of 2 years experience in addiction or related fields. This role is crucial in helping clients reintegrate into the community. Applications are due by 12th June 2026. #J-18808-Ljbffr

  • Job Title Community Integration Worker, East Coast Regional Drugs Alcohol Task Force Service Coordinator Service Coordinator Objective To effectively deliver services pertaining to the Provision of a Community Integration Project for the East Coast Regional Drugs and Alcohol Task Force. Hours 37.5 hours per week Contract 8-month fixed term contract commencing in August 2026 (covering a maternity leave) Client Work To target, engage and establish a relationship with local drug and/or alcohol users with a view to setting up a care-planning and key working relationship Carry out comprehensive initial Comprehensive assessments with clients to establish their support needs To appropriately risk assess and engage in one-to-one/lone working/group facilitation where appropriate. Provide psycho-social support for persons leaving drug and/or alcohol treatment services/prison or moving from one point on the continuum of care to another Have an individual integrated care plan which is based on a comprehensive assessment of client needs, with appropriate treatment, rehabilitation and recovery goals, agreed with the client Provide a range of reintegration and aftercare supports targeting clients from the region including those exiting drug and/or alcohol treatment programmes or exiting prison Provide education, information, advocacy and treatment support to clients and their families as required Support clients who are engaging with a detoxification programme Formulate and implement a referral pathway and plan for those transitioning from the service Create referral pathways and contribute to an inter-agency approach to working with clients Arranging regular one to one meetings with clients, creating and reviewing care plans, setting, closing and revising goals where appropriate Maximizing client agency by ensuring that their goals are central to all care plan objectives. Establish and deliver supportive group-work and activity based sessions Ensure service users are case managed as they move through the continuum of care Support service users through the process of regaining their capacity for daily life from the impact of problem drug and /or alcohol use and reintegrating into their communities Provide care and support that offer both a harm reduction and recovery ethos reflecting a person centred approach to care Work closely with community, voluntary and statutory services to ensure that service users can access support in relation to other needs i.e. housing, employment and education etc To be responsible for working in partnership with other agencies to maximise benefits that can be achieved for individuals and families by utilising wider resources and support networks that are available locally Liaise with and refer clients to other services, using a multidisciplinary approach To support and encourage clients to provide feedback on service provision in order to inform policy and services Reporting Produce standard monthly and quarterly reports for the Service Co-Ordinator and/or Manager of Day Services in line with funding agencies requirements and compile any ad hoc information requests as required Compile and report on complaints and compliments received as required Responsible for ensuring that statistics/data are kept updated on the CRM system at all times and provide reports to the Service Co-Ordinator in keeping with all required deadlines and on an ad hoc basis as required Responsible for maintaining a complete, accurate and up to date records for each treatment episode on the CRM system HRB on-line web based system Ensuring client care-plans are created, updated and reviewed as care-plan progresses or changes General Responsibilities To support the development and implementation of the ECRDATF substance misuse treatment and rehabilitation strategy in collaboration with key stakeholders in the community, voluntary and statutory sector To oversee the support and supervise to volunteers and placements in the East Coast service To work with the HR Department in relation to all HR processes including recruitment, performance management, disciplinary processes etc. Comply with all verification visits by funding agencies To support and participate in all audits and/or evaluations To comply with all requirements in relation to all the appropriate paperwork for the service such as client files, accident reports, service user complaints, minutes of meetings etc To communicate effectively and to maintain appropriate accountability to the Service Co-Ordinator/ Manager Day Services Keep up to date with developments in the East Coast region Attend and participate in relevant committees as advised by the Service Co-Ordinator In conjunction with the Service Manager, to continuously develop the role to ensure that all aspects of the service are managed effectively and in line with service requirements To become familiar with and ensure that all MQI’s policies and procedures are being adhered to particularly those relating to Health Safety, HR, Confidentiality, Boundaries and staff code of conduct etc. Undertake any other duties as assigned by the Service Manager/Manager of Day Service and his/her nominee. Person Specification – Qualifications Experience Have a relevant qualification (minimum QQI Level 7 or equivalent) e.g. social care, addiction. Motivational Interviewing (MI) or Cognitive Behavioural Therapy (CBT), Community Reinforcement Approach (CRA) qualifications are a distinct advantage Have a minimum of 2 years relevant employed work experience in addiction, community development, health social care, education or related fields. Experience of key working, case management and group facilitation Have an understanding of the current National Drugs Strategy, Substance Misuse Strategy, National Drug Rehabilitation Framework, logic model reporting, QUADS and/or Safer Better Healthcare (SBHC) Standards As this is a mobile post candidates must have access to a car and a full driver’s licence. Deadline for Applications 12th June 2026 #J-18808-Ljbffr

  • Merchants Quay Ireland is hiring a Senior Clinical Quality and Safety Manager in Dublin. The role involves leading the oversight and implementation of clinical quality and safety standards across MQI services. Responsibilities include clinical governance, risk management, and ensuring compliance with quality standards. Candidates should have a Health-related primary degree, extensive clinical experience, and strong leadership skills. This full-time position offers a unique opportunity to work in a dynamic environment addressing addiction and mental health challenges in the community. #J-18808-Ljbffr

  • Overview Job Title: Senior Clinical Quality and Safety Manager Location: Merchants Court, 24 Merchants Quay, Dublin 8 Reporting to: Head of Operations Service Delivery Contract: Contract of Indefinite Duration, Full Time Hours Per week: 37.5 hours MQI are seeking a qualified health care professional to fulfil the role of Senior Clinical Quality and Safety Manager. The successful candidate will lead the oversight and implementation of clinical quality and safety standards across MQI, ensuring that MQI provide safe, high quality, trauma informed and impactful services. Working in close partnership with the Operations Leadership Team, the Clinical Quality Manager will have a key role in clinical governance and risk management contributing to the development and implementation of organisational strategies, policies, and practices. Current MQI Clinical Services Include Primary healthcare services operated from the MQI premises at Riverbank House. These include general and psychiatric nursing services, dental services, counselling and mental health services. GP services are provided by independent providers which include addiction support, community detox, and Opioid Substitution Treatment (OST) treatment. MQI operates a women’s weekly GP clinic at our Jane’s Place service, this clinic is operated via a third party. The Medically Supervised Injection Facility (MSIF) , a hygienic, safe, medically supervised healthcare environment where people can inject drugs, obtained elsewhere, under the supervision of trained health professionals. The service operates seven days a week and is staffed by qualified nurses and project workers. Clinical Detox , operates at our eight-bed residential unit at St Francis Farm, Tullow, Co. Carlow. Admissions are a combination of clients detoxing from the following substances: methadone and benzodiazepine, methadone only, benzodiazepines only, and suboxone. Principal Responsibilities Leadership and Clinical Quality Assurance Provide leadership in clinical governance and the quality management framework across MQI services Provide clinical supervision to other staff members at Clinical Nurse Manager level to ensure high standards of practice and governance. Support multidisciplinary teams to ensure compliance with Quality Standards frameworks and develop and oversee a programme of ongoing review and improvement within clinical practices and services Risk management – responsible for the clinical risk register and incident management procedures Support clinical teams to comply with audit requirements, responding to areas of non-compliance and developing clear service improvement action plans in partnership with service teams Work closely with 3rd party clinical service providers to ensure their compliance with best practice and adherence to relevant best practice guidelines. Clinical Governance and Reporting Support the effective function of the MQI Clinical Governance Groups, providing the groups with comprehensive reports on compliance, health and safety and risk management including incident reports. Oversee integration of compliance records into the overall MQI database and provide evidence of compliance to regulators and funders. Oversee the ongoing development of appropriate information systems and KPIs to monitor clinical performance Work in partnership with the MQI Leadership Team and Board to oversee the ongoing development and improvement of MQI’s Clinical Governance, oversight and reporting structures Attend the MQI Board of Management and Services Sub-Committee meetings as required, ensuring that Board members have access to relevant information relating to clinical quality and safety to enable them to make informed decisions. Health and Safety Attend the Quarterly MQI Health and Safety Committee meetings providing updated reports and action plans as required Provide regular reports and guidance to senior management on any emerging issues/areas of concern and preventative or remedial actions that may be required. Ensure that clinical related incidents and complaints are investigated, reviewed and remedial actions are implemented and monitored. Report on clinical health and safety and incident management to MQI Clinical Oversight Groups, Senior Leadership Team and Board of Management. Policy Review, Development and Training Review and audit MQI clinical policies, procedures and practices in line with ethical policies and best practice guidelines Provide mentoring, training and guidance to MQI staff (and external staff) in relation to clinical and related policies and practices as required In partnership with MQI’s People and Culture Department support staff training and understanding of mental health, dual diagnosis, substance misuse, medications and impact on client behaviour/well-being. Promote a culture of safety across MQI The postholder may be required to perform other duties as appropriate to the post, which may be assigned to them from time to time. This briefing prospectus will be subject to review in the light of changing circumstances. It is not intended to be exhaustive but should be regarded as providing guidelines within which the appointee will work. Person Specification Education And Experience Primary Degree in a Health-related discipline (Level 8) An academic award in Health care management, Risk Management or Quality in Health Care A working knowledge of the development and implementation of Risk Management and Quality Assurance Frameworks. 5 years post qualification clinical experience of delivery of clinical services in the areas of addiction, homelessness and mental health, with 3 years in a management role A proven track record of leadership and multidisciplinary team management Excellent communication and report writing skills A passion for, and record of, working to create trauma informed and inclusive services. An excellent working knowledge of relevant regulations, guidelines and legislation Excellent strategic and analytical skills with the ability to combine long-term planning and short-term reactive work. Personal credibility in developing and managing relationships with partner organisations, key stakeholders, and external contacts. Full Clean Driving Licence The deadline for applications is 15th May 2026. Equal Opportunity: Merchants Quay Ireland is an equal opportunities employer and welcomes applications from all sections of the community. #J-18808-Ljbffr

  • Job Title: Clinical Nurse Manager Part-Time Medically Supervised Injection Facility Responsible For: Oversight of the day to day operation of the Medically Supervised Injection Facility supporting a clinical and non clinical team in the delivery of safe and effective care for all service users Reporting to: Deputy Head of Dublin Day Services Hours of Work: 20 hours per week Monday - Sunday Salary: €29,137.60 - €32,861.33 per annum dependent on experience (pro rata of FTE € 54,633 - € 61,615) Location: Medically Supervised Injection Facility, Riverbank House, Dublin 8 Role Responsibilities Operational Service Delivery Responsible for the day to day running of the MSIF according to service standards and the ethos of MQI Operate as part of the nursing team and act in a supervisory capacity and escalation point for staff while participating in the delivery of the service. Provide line management support supervision to MSIF staff and ensure the team are working within their scope of practice. Promotion of a Trauma Informed approach to service delivery and all organisational practices. Maintain a visible management presence within the service providing direct care and support to clients as required. Clinical/Professional Be responsible for the co-ordination, assessment, planning, implementation, and review of care for service users according to service standards. Practice nursing according to Professional Clinical Guidelines, HSE, MQI policies and procedures and current legislation. Provide direct support and care to MSIF clients in line with the needs of the post. Ensure overdose management protocols are adhered to by all staff. Accountable for the maintenance of professional standards in relation to confidentiality, ethics and legislation. Health and Safety Play a lead role in maintaining a safe environment for service users, staff and visitors. Ensure implementation and adherence to established policies and procedures, health and safety, infection control, storage and use of controlled drugs etc. Ensure timely completion of incident forms and HS documentation. Ensure Health and Safety standards are maintained in accordance with the HS Statement of MQI and to attend the HS Committee Meetings. Leadership Work with colleagues, senior management and external partners to deliver a high-quality service. Foster strong partnerships with agencies operating in the local community to support our clients access to services. Work inclusively as part of the Riverbank Leadership team fostering a mutually supportive environment with all other clinical and non-clinical services operating in the building. Engage openly with peers and peer representatives to ensure client voice, choice and empowerment is central to the operation of the MSIF. Staff Management Lead and motivate staff creating an environment which is conducive to good staff relations and work performance in line with MQI’s standards of dignity, respect, and inclusivity. Support and supervise staff using the MQI Performance Management Approach, working in partnership with the MQI People and Culture team. In consultation with senior management ensure that staffing rosters reflect the operational needs of the service and comply with employment legislation. Collaboration Implement service policies and procedures and support regular policy and procedures reviews Support the production of regular service activity report and respond to other ad-hoc information requires related to the MSIF that may be required Participate in service reviews and evaluations and to implement any changes arising from such reviews Ensure appropriate financial controls and systems are maintained and the service operates within the allocated budget Ensure the client database and other IT and filing systems are kept up to date Assist with any / all tasks involved with the implementation and development of the MSIF The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post. The working hours for this position are 20 hours per week Monday to Sunday. These hours will be worked between the of 8.00am – 8.00pm with a requirement to be available outside of these hours subject to Service demands. Requirement for on-call on a rota basis and determined by the Service Manager. Person Specification The Ideal Candidate For This Post Must Have Registered in the Relevant Division of the Register of Nurses kept by The Nursing and Midwifery Board of Ireland or be entitled to be so registered. Third Level Nursing qualification Minimum 4 years post qualification experience, 2 years of which in a low threshold environment Minimum of 2 Years experience leading and managing a team An understanding of the complex issues relating to substance misuse and mental health and the delivery of trauma informed service Excellent leadership and decision-making skills with the ability to motivate and inspire teams. Exceptional communication interpersonal and leadership skills. Ability to build positive relationships with a diverse range stakeholders including people with lived and living experience of drug use. An understanding of the principles and practice of Trauma Informed service delivery. Strong passion for MQI’s mission and vision. Excellent IT skills. Financial management skills with experience managing a budget. What does MQI Offer as an employer? Fulfilling and challenging work Paid Family Leave, where applicable (Maternity, Paternity, Adoptive, Force Majeure and Compassionate Leave) Competitive Salaries Employee Assistance Programme(EAP) Sick Pay Scheme Educational Assistance (Study and Examination Leave, Scholarship Foundation) Death In Service (from commencement of employment) Minimum 26 days Annual Leave (pro rata) Defined Contribution Pension Scheme Group VHI scheme The deadline for applications is 30th April 2026. #J-18808-Ljbffr

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