AboutMedserv Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams. Role Overview Due to internal growth at Medserv, we are actively looking for a Patient Administrator to join our Remote Practice Management team based in our Athlone Office. You will be working closely with a Medical Secretary ensuring you are meeting and exceeding client expectations. On a daily basis you will be managing a high volume of calls (circa 50 - 100 communications) from patients, secretaries and other medical professionals. Duties & Responsibilities Managingcallsfrompatients,secretaries,andothermedicalprofessionals Resolving customer queries Processing payments Issuingcorrespondencetopatients Scanning & filing sensitive documents Assistingwithaspectsofclinicmanagement Managinginternalandexternalemailqueries Workingaspartofateam Dealingwithad-hocdutiesastheyarise Requirements and Skills Strongcommunicationandcustomerserviceskills Exceptionalattentiontodetailandtimemanagement Previousexperienceinmedicalreception,administration,orcustomerservice(e.g.,hospitality/travelindustry) ProficiencyinMicrosoftOfficeandOutlook,withexperiencehandlingphoneenquiries Familiaritywithclinicalsystems(desirablebutnotessential) Abilitytoworkindependentlyandcollaborativelyaspartofateam Calmunderpressureinafast-pacedmedicalsetting Flexibleandadaptable,withawillingnesstosupporttheteamasneeded Abilitytohandlesensitivesituationswithempathyandquicklybuildrapport Excellenttelephonemanner Package Salary circa €29,400 Teamperformancebonus Maternity&PaternityLeave-TsandCsapply Pensioncontribution HealthInsurance EAP LifeAssurance Gymmembership Workcationoptions Additionalannualleavebasedonlengthofservice Supportforprofessionaldevelopment Sports&Socialevents Healthyfoodwithcomfortableon-siterecreationalfacilities Access to tax incentive schemes i.e. commuter & bike 2 work Additional Info This is a full-time, office-based role, Monday - Friday with the potential for hybrid working post probation. All offers of employment are subject to a valid work permit Role commences immediately #J-18808-Ljbffr
A leading medical services provider in Athlone is seeking a Patient Administrator to join their Remote Practice Management team. You will handle a high volume of communications, including calls from patients and medical professionals. The ideal candidate should possess strong communication skills, attention to detail, and previous experience in medical reception or customer service. The position offers a competitive salary, performance bonuses, and various employee benefits including health insurance and professional development support. #J-18808-Ljbffr
