Company Description McElligott's Tralee Ltd. is a trusted automotive dealer and service provider, proudly serving as a Kia main sales and aftersales franchise as well as a Mercedes-Benz aftersales franchise. With a commitment to delivering high-quality service, McElligott's Tralee Ltd. has established itself as a cornerstone in vehicle care and customer satisfaction in the local community. The company offers innovative automotive solutions and customer-focused service to meet the diverse needs of its clientele. Role Description This is a full-time, on-site role for a Service Advisor located in Tralee. The Service Advisor will be responsible for ensuring smooth aftersales operations, maintaining customer satisfaction, and delivering customer-focused service. Day-to-day responsibilities include managing customer inquiries, coordinating vehicle services, effectively communicating service updates, and ensuring all customer interactions meet high professional standards. Qualifications Strong skills in Customer Satisfaction, Customer-focused Service, and Customer Service Excellent Communication skills, both verbal and written Experience in Aftersales operations Ability to work effectively in a fast-paced, on-site environment Strong organizational and problem-solving skills Technical knowledge of automotive services is a plus Previous experience in a similar role or in the automotive industry is preferred A dedication to delivering exceptional customer experiences #J-18808-Ljbffr
