What can you expect: JustASK is the contact centre for all members of all Mercer plans and also provides members with support for general pension queries as well as various client projects. The successful candidate will join the JustASK helpline as part of the Plan Administration Department. The JustASK team focus on educating and supporting members as they plan for their retirement, throughout their working life. This role will be a 12 month fixed term contract intially. We will rely on you to: Provide helpline support for a number of Client Projects regarding Scheme Benefit Changes, handling member queries via telephone and email, as required. Assisting with day to day member pension plan queries over the phone and via email with the aim of resolving on first contact. Resolve general Defined Benefit and Defined Contribution pension queries, as well as plan specific queries and technical queries. Work with administration teams and consultants to follow up on queries not resolved in the first instance. Follow-up with admin teams, consultants and members to ensure closure and satisfaction. Refer members for Personal Financial Advice as appropriate and liaise with other colleagues to find a solution. Encourage members to go online via the Mercer OneView website to complete actions where possible (change contributions, investment choices, personal details) and help them understand how to access their personal retirement plan information. What you will need to have: A working knowledge of pensions - both DB and DC Proven experience working in a call centre setting Excellent customer service and telephone manner An ability to adapt a communication style based on the member's needs An ability to work in a dynamic environment An open attitude to learning new ideas/skills Be flexible and be committed to the success of the team What makes you stand out: QFA Qualification / LIA Pensions Diploma preferred or working towards pensions exams Why join our team: To be part of a company with a strong brand, committed to making a difference in people's lives. We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
MERCER- A MARSH BUSINESS Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. Here in Ireland, with over 1000 dedicated colleagues, Marsh delivers risk & insurance, and people & investments services through Marsh and Mercer. We support organisations across public and private sectors to manage risk, protect their people, and make smarter business decisions in a complex and ever-changing world. OUR GRADUATE PROGRAMME Our Ireland Graduate Programme provides broad exposure and hands-on experience, helping you develop a versatile skill set and deep expertise in your chosen field. You'll work alongside talented professionals and be empowered to identify and seize opportunities across Marsh Ireland. Graduates will be part of a structured development programme that includes: 1. Core Area of Expertise (Mercer Wealth - please read further below) 2. Learning and Professional Development opportunities and 3. Online learning from the European Early Careers Curriculum. The programme will offer continuous opportunities to engage and network within the Irish and European curriculum. This is more than a job - it's a chance to grow, innovate, and make a real impact as part of a collective vision shaping the future of Marsh Ireland. WHAT CAN YOU EXPECT: This is a great opportunity for a recent graduate to launch an exciting career in Mercer Ireland and to be part of a company with a strong brand, committed to making a difference in people's lives. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. We are dedicated to helping you be your best through engaging work, continuous professional development opportunities, and supportive leadership. Additionally, we offer a flexible hybrid working model, currently with three days in the office and two days' remote, to help you maintain a healthy work-life balance while staying connected with your colleagues. WE WILL RELY ON YOU TO: Helping consultants to manage a portfolio of clients on a day-to-day basis - managing and tracking ongoing actions for client Calculating benefits for pension plan members Completing individual calculations as required, for example transfer values, net present values, severance calculations, standard fund threshold calculations, early retirement calculations and actuarial factors Assessing the solvency and funding level of defined benefit pension schemes Understanding and explaining membership movements between valuation periods Liaising with the Lisbon team throughout the valuation process Calculating company accounting disclosures and uploading results to Mercer Globe Preparation of quarterly Aspire reports and other Aspire client material Supporting investment consultants in responding to ad-hoc client and/or member queries Lifestyle strategy reviews i.e. assessing the suitability of the default lifestyle strategy (annuity/ARF/cash endpoints) Supporting client managers with the preparation of meeting materials for Investment Committee and Trustee Meetings Involvement in project work across the business as required, for example risk management exercises, redundancy projects etc. WHAT YOU WILL BE REWARDED WITH: Competitive benefits: Including annual leave, excellent pension contributions, private medical cover, and more. A flexible benefits programme which provides you with the opportunity to tailor your benefits to meet your needs. Professional Qualification Support Generous Family Leave: Comprehensive maternity, paternity, and adoption leave policies. Sports & Social Club along with our Colleague Resource Groups WHAT YOU WILL NEED TO HAVE: Would suit candidates who are working towards, or planning to work towards, the Actuarial qualification. Ability to build strong working relationships with colleagues and clients. Excellent written and oral communication skills. Attention to detail is critical. Interest in pensions, investment markets and asset classes Ability to manage simultaneous projects and to meet multiple deadlines Ability to interpret results and ask questions where relevant Proactive and goal-orientated Strive to achieve efficiencies in ongoing work Possess strong IT skills. (a strong working knowledge of Microsoft Excel, Word and PowerPoint) We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Mercer's Investment Management business, Investment Solutions International (IS), is looking for a motivated and detail-oriented investment operations specialist to join our Operations team. This is a 12 month fixed term contract role with potential for permanency subject to performance and business needs. While prior experience in regulatory reporting or fund expense oversight is a plus, it is not required. We are looking for someone with a basic understanding of fund accounting and a keen interest in learning about European investment products and operational processes. What can you expect: Mercer is a fast-growing investment solutions provider with a broad and expanding client base. Our fund range includes approximately 140 Irish domiciled funds across multiple legal structures, supporting Mercer's investment and risk management solutions for institutional clients. The Operations team supports a variety of important activities including onboarding new clients, launching funds, managing fund rebalancing, overseeing NAV and valuations, and supporting regulatory and tax compliance. You will work closely with experienced colleagues and third-party service providers to help ensure smooth and accurate operations. The Regulatory Reporting team focuses on ensuring Mercer meets its regulatory obligations, including reporting under MiFID II, AIFMD, MMFR, EMIR, and PRIIPs KIDs. As an Associate, you will become responsible for reporting processes and gain exposure to regulatory changes and process improvement. In addition, you will support Fund Expenses Oversight liaising closely with our Dublin lead and Mumbai team to ensure all fund expense related tasks are completed accurately and on time. This role offers a great learning environment where you will support & contribute to key operational and regulatory tasks, develop your knowledge of investment operations, and actively work on team projects. We will rely on you to: Learn and develop a solid understanding of Mercer's fund structures and investment solutions Support the team in delivering accurate and timely regulatory reporting and fund expense oversight Act as primary subject matter expert and support for offshore colleagues. Assist with data validation, monitoring, and basic analysis to ensure data quality Help research and summarize regulatory requirements and fund operations under guidance Support process improvements and automation initiatives to enhance operational efficiency, driving forward solutions and taking ownership of outcomes. Collaborate with internal teams and external service providers to support daily operations Contribute to team projects and support the implementation of new regulatory requirements Maintain a strong focus on risk management and compliance within your work What you will need to have: 2-5 years of experience in asset management, fund administration, or investment operations, with relevant academic background (Business, Accounting, Finance, Economics). Good understanding of fund accounting principles and investment products. Strong attention to detail and willingness to learn. Excellent analytical skills and comfort working with data (Excel proficiency required; SQL or other data tools a plus). Interest in regulatory frameworks and compliance processes (prior experience is a bonus but not essential). Effective communication skills and ability to work collaboratively in a team environment. Self-motivated, self-starter with a positive attitude and eagerness to develop professionally. Ability to manage multiple tasks and work in a fast-paced environment. High performance outlook comfortable taking ownership of work and driving solutions. Good technology skills including Microsoft Office (Excel, PowerPoint, Word) and openness to learning new tools. What will make you stand out: Enthusiasm for building a career in investment operations and regulatory reporting Proactive approach to learning and problem-solving Strong organizational skills and ability to deliver work accurately and on time Excellent verbal and written communication skills Ability to quickly absorb new information and adapt to change Confident and comfortable in making decisions. Why join our team: To be part of a company with a strong brand, committed to making a difference in people's lives. We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
As the growth of Mercer's Investments business accelerates, an exciting opportunity has emerged to join the Alternatives Investment Director team team. The team are responsible for managing over $50bn of private market mandates through the Mercer platform and advising on over $170bn of mandates globally. The primary role of the Private Market Investment Director team is to support Mercer clients with the build out and management of their private markets allocations. Reporting to a Senior Private Markets Director, the Investment Specialist will assist the team with private market portfolio construction, manager selection, client engagement, asset class research as well as involvement in ad hoc projects. You will have the opportunity to collaborate with internal stakeholders across Mercer's Investments business and have unrivalled access to industry experts across the world. This role will be based in Dublin with a view to attending the office 3 days per week. We will rely on you to: Work closely with our Private Market Investment Solutions team to support the delivery of our solutions and advice to clients and prospects across UK & Europe Liaise with our asset class teams to track new themes and opportunities in private markets as well as engaging with asset managers for their latest views and portfolio positioning Support the communication and delivery of our latest thinking on private market asset classes and portfolio construction activities to clients Support our sales and consulting colleagues in the marketing and communication of our Private Markets capabilities Prepare client updates including performance reviews, commitment plans as well as informational slides on private market asset classes What you need to have: Minimum three years investment consulting or investment management experience in a client-supporting role No prior private markets experience required, although need to show a strong desire to build a career in the area CFA Certification or willingness to work towards it. Ability to work under own initiative Ability to work in a dynamic high performing team, supporting your team colleagues while driving and managing your own tasks and projects What makes you stand out: Positive can-do attitude Strong communication skills Professional, disciplined and proactive approach to work Strong organisational and time management skills Private markets investment experience. CFA Certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. There is the opportunity to travel for projects around the globe. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
As the growth of Mercer's Investments business accelerates, an exciting opportunity has emerged to join the Alternatives Investment Director team. The team is responsible for managing over $50bn of private market mandates through the Mercer platform and advising on over $170bn of mandates globally. The primary role of the Private Market Investment Director team is to support Mercer clients with the build out and management of their private market allocations. Investment Implementation Services Senior Analyst Reporting to a Senior Private Markets Director, the Investment Specialist will assist the team with private market portfolio construction, manager selection, client engagement, asset class research as well as involvement in ad hoc projects. You will have the opportunity to collaborate with internal stakeholders across Mercer's Investments business and have unrivalled access to industry experts across the world. This role will be based in London OR Dublin. We will rely on you to: Work closely with our Private Market Investment Solutions team to support the delivery of our solutions and advice to clients and prospects across UK & Europe Liaise with our asset class teams to track new themes and opportunities in private markets as well as engaging with asset managers for their latest views and portfolio positioning Support the communication and delivery of our latest thinking on private market asset classes and portfolio construction activities to clients Support our sales and consulting colleagues in the marketing and communication of our Private Markets capabilities Prepare client updates including performance reviews, commitment plans as well as informational slides on private market asset classes What you need to have: Minimum two years investment consulting or investment management experience in a client-supporting role No prior private markets experience required, although need to show a strong desire to build a career in the area CFA Certification or willingness to work towards it. Ability to work under own initiative Ability to work in a dynamic high performing team, supporting your team colleagues while driving and managing your own tasks and projects What makes you stand out: Positive can-do attitude Strong communication skills Professional, disciplined and proactive approach to work Strong organisational and time management skills Private markets investment experience. CFA Certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. There is the opportunity to travel for projects around the globe. #Hybrid Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Marsh RMP Multinational Practise: We have a fantastic opportunity for a Senior Client Advisor to join our Dublin based Advisory team. The successful applicant will work within the RMP Multinational Practise who are a dedicated team providing full advisory / executive service to an existing book of Multinational client, both Outgoing as the Producing Office (PO) and Incoming as the Servicing Office (SO). This role will be based in our Dublin office and offers a hybrid working model, with 3 days in the office and 2 days remote. Please note, commercial insurance experience will be an essential prerequisite for this position, and the successful candidate must also be CIP qualified. This highly sought after position will involve working closely with the designated Account Executives plus local colleagues in Dublin plus the Marsh network from both perspectives, PO and SO. This is a superb opportunity to build upon a career in insurance with some of the largest clients within Marsh's portfolio. You will be responsible for servicing your own dedicated book of clients which will involve managing renewals, invoicing, identifying client needs, mid-term adjustments and generally handling any queries that come through from your dedicated client base in a quick and professional manner. This position will suit an experienced Commercial or Corporate Insurance professional, ideally from a broking background, however, we will also consider candidates from Commercial / Corporate Underwriting backgrounds, where there is a desire to move into servicing and candidates can demonstrate a high level of relationship management skills. What can you expect: To be part of a company with a strong brand, a brilliant team, dealing with a fantastic client base and a vibrant and inclusive culture. You will gain the opportunity to excel and further your next career steps through interesting & challenging work, professional development opportunities and supportive leaders. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. We will rely on you to: Provide the best technical advice and service to Clients and Client Executives, utilising own knowledge and that of colleagues as necessary Responsible for a portfolio of accounts ranging from standalone statuary covers up to large Multidivisional complex risks (including Property, BI, Motor, Liability and Group Travel/PA, Marine) Negotiate renewals, re-marketing and finalise insurance placements as well as working closely with our Palcement team Provide day to day client support and service with a prompt response to enquiries including invoicing, issue of cover notes, endorsements, and summaries within agreed timescale Develop and maintain a good working relationship with colleagues, Insurance Companies and their personnel Ensure that compliance procedures and policies are maintained and adhered to at all times Ensure cover placement in line with client instructions is delivered on time Ensure that all emails and documents are saved in a timely manner on Acturis Support the Team Manager with projects and other work as required Working closely with Marsh network of overseas offices What you need to have: Ambitious nature and a keen contributor within a team environment Articulate with strong client facing and stakeholder management abilities Ability to work under pressure and meet tight deadlines Ability to maintain clear lines of communication with various internal and external stakeholders Accuracy with good attention to detail and ability to check work of self and others Flexible and team player - develops close partnerships with onshore and offshore colleague Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement Proficiency in Word and Excel Strong technical knowledge of P&C insurance products What makes you stand out: Ability to work in a fast-paced environment Ideally hold or be working towards the MDI /ACII qualifications. Must have a desire to undertake studies in industry related qualifications if not already qualified Strong IT skills and experience with Acturis Ability to identify areas to improve efficiency, accuracy and suggest ways of improvement Why join our team: To be part of a company with a strong brand, committed to making a difference in people's lives. We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
As we work to transform the Mercer IT and Business into a truly agile organisation, we currently seek a talented, collaborative AI Tech Product Manager to help bring us on this exciting journey. Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset - their people. The Mercer Career Business is a global leader in human resources consulting, specialising in workforce and career management empower organisations to optimise their talent strategies through innovative approaches to compensation, benefits, and employee development. By leveraging data-driven insights and industry expertise, Mercer helps businesses attract, retain, and engage top talent, ensuring they remain competitive in an ever-evolving market. Our comprehensive services include salary benchmarking, mobility solutions, and strategic workforce planning, all designed to enhance organisational performance and employee satisfaction. What can you expect: The Career AI Tech Product Manager will be responsible for leading a portfolio of AI projects for the Career business ideal candidate will have experience in workforce and career management solutions, working closely with senior business users, stakeholders, and technology teams to ensure the successful delivery of AI ideal candidate will also have significant experience leading products with significant data analytics sophistication and / or business facing apps. Finally, they also will have had significant experience working in highly matrixed organizations. We will rely on you to: Utilize business domain experience to understand and address the unique needs of Mercer's Career Business. Engage with stakeholders to understand their requirements and provide innovative AI and data science-based solutions to support the Career business in their transformation journey. Apply Technical Product Management skills to manage projects from initiation to completion, ensuring timely delivery and adherence to budget and quality standards. Work with both vendor and in-house built technology solutions. Leverage experience in the support needs of a complex global client facing business to address operational challenges and optimize processes and design support models. Adapt to both Agile and traditional project management models, utilizing relevant tools and practices to ensure project success. What you need to have: Bachelor's degree in a relevant field (e.g., Computer Science, Finance, Business Administration) is required. Advanced degree preferred. Proven track record in Senior Product Management roles, demonstrating strong business analysis, project management, technical and stakeholder engagement skills. Experience in overseeing projects involving both vendor and in-house built technology solutions delivering innovative AI and data science-based solutions Strong communication skills, both written and verbal, with the ability to effectively communicate complex technical concepts to non-technical stakeholders at various levels of the organization, including senior management. Ability to work independently and drive execution across a globally distributed team, with excellent time management and organizational skills. Communicate effectively with stakeholders at all levels, including senior management, to provide updates and gather feedback. What makes you stand out: Proficiency in both Agile and traditional project management models, with a solid understanding of relevant tools and practices. Certifications in project / product or agile management disciplines are a strong plus. Experience in the workforce and career management industry. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
What can you expect: Marsh is seeking a Specialist - Claims Advisory to join our Dublin Claims team, a key role within our broader insurance advisory services. This position offers the opportunity to work across a diverse range of insurance lines including Marine, Employers' Liability (EL), and Public Liability (PL), managing claims for large multinational corporate clients. You will play a vital role in delivering expert claims handling and advocacy, ensuring timely and fair outcomes that add significant value to our clients and support Marsh's reputation as a leading global risk adviser. In this role, you will manage a portfolio of claims from initial notification through to settlement, working closely with clients, insurers, and internal teams. You will be responsible for developing claim strategies, coordinating with external partners such as loss adjusters and legal advisors, and advocating for clients to achieve appropriate outcomes within policy terms. You will also support complex claims and disputes, ensuring clear documentation and escalation where necessary. We will rely on you to: Deliver consistent, high-quality claims service and advocacy aligned to policy terms, client instructions and Marsh governance standards. Drive timely progression and fair resolution of claims, escalating complex or contentious matters as appropriate. Provide accurate claims reporting and insights to support client servicing, renewal strategy and performance monitoring, while operating in line with regulatory, data protection and internal control requirements. We will rely on you to: Manage a portfolio of claims end-to-end (notification to settlement/closure) in line with client instructions, policy coverage, insurer requirements and Marsh procedures. Set and document claim strategy, next steps and timelines, with strong diary management and proactive follow-up. Gather, validate and submit complete claim documentation/evidence to support timely insurer decisions. Advocate for clients to achieve appropriate outcomes within policy terms, including negotiation and escalation where required. Keep Account Director/Client Executive/Team Leader informed on high-value, complex, sensitive or contentious claims, with recommended actions and risks. Coordinate stakeholders on complex/large-loss claims, ensuring clear documentation of coverage considerations, position and decisions. Manage declinatures and coverage disputes with internal stakeholders, preparing clear summaries, chronology and rationale for escalation. Engage and coordinate external partners (e.g., loss adjusters, solicitors, forensic accountants), agreeing scope, expectations and updates. Maintain strong client relationships and communications, providing clear progress updates and delivering claims reporting for renewal/stewardship meetings. Produce accurate MI and audit-ready records, drive continuous improvement, and maintain compliance with conduct standards, GDPR, confidentiality, Marsh policies and QA/audit requirements. What you will need to have: Relevant insurance claims experience, ideally with exposure to complex or high-value claims across multiple insurance lines. Fully Qualified Chartered Insurance Professional (CIP) - essential. Strong IT skills, including proficiency in MS Office. Excellent communication skills and the ability to deliver high levels of client service. Ability to work effectively under pressure and meet deadlines. Experience preparing claims reports and coordinating with external partners. What makes you stand out: 5+ years insurance claims experience, including handling complex or high-value claims. Experience preparing and presenting claims experience reporting and insights for renewal/claims review meetings. Experience coordinating with external vendors (adjusters/legal) and managing contentious matters. MDI / ACII qualification. Demonstrated coaching/mentoring capability and/or prior people leadership experience (where applicable to the role). Why join our team: To be part of a company with a strong brand, committed to making a difference in people's lives. We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \"anchor day\" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
As an Experienced Product Design Lead (UX/UI) at Marsh McLennan, you will be a key leader in driving design strategy and execution across our digital products. You will lead a talented team of designers and collaborate across multiple functions to create user-centered, innovative design solutions that solve business challenges and elevate our design practice. Product Design Lead (UX/UI) We will count on you to: Collaborate with technology, product, marketing, editorial, and business teams to uncover user and business needs, translating them into engaging, simple, and intuitive design solutions. Advocate for the end user through human-centered design methods including discovery, research, whiteboard sessions, and user testing. Lead strategic planning, exploration, design, and build of projects using strategy frameworks, user flows, wireframes, and prototypes, driving alignment and decision-making. Build and develop a high-performing design team, fostering a collaborative culture that encourages creativity, research, and design excellence. Ensure UI/UX efforts align with product roadmaps and timelines, effectively communicating design decisions and strategy to senior leadership and stakeholders. Develop and maintain a cohesive design system that ensures consistency across digital products and aligns with brand principles. What you need to have: 8+ years of experience in UX/UI or product design with a strong portfolio showcasing diverse design skills and styles. Proven success creating world-class digital experiences that drive business success and elevate design maturity. Excellent presentation, communication, and collaboration skills, with the ability to simplify complex concepts and influence at all organizational levels. Experience managing external agencies and cross-functional teams. Proficiency with design and prototyping tools such as Adobe Creative Suite, Sketch, and/or Figma. Strong understanding of front-end technologies (HTML/CSS, JavaScript) and their impact on design implementation. Familiarity with user testing tools (UserTesting, Hotjar, Google Analytics) and agile product development methodologies. Ability to interpret user research and data to inform design decisions. Bachelor's degree in design, human-computer interaction, or a related field preferred. What makes you stand out: Experience building and evolving design systems from the ground up. Demonstrated ability to balance creativity with strategic business goals, budget, and timelines. Track record of fostering a culture of innovation and continuous improvement within design teams. Strong stakeholder management skills with experience working across multiple business units. Passion for mentoring and developing design talent to raise the collective maturity of the design practice. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Mercer's Investment Solutions Business Operational Risk Team is seeking an additional member to this relatively new and expanding team. The Operational Risk team is a group of risk specialists embedded in the business and is tasked with supporting and ensuring that individual business teams mitigate their risks and implement appropriate controls to meet regulatory expectations. What can you expect: An exciting opportunity to join one of Mercer's largest and most rapidly growing business areas - Investment Solutions. As part of our Operational Risk team, the successful candidate will play a key role in supporting the safe and sustainable development of Mercer's Investment Solutions business and client base. Mercer is one of the fastest growing investment solutions entities globally, and our client base has grown over recent years. As part of Mercer Investment Solutions' first line of defence, the successful candidate will work closely with business teams and senior management in Ireland and internationally, and with second line colleagues in risk and compliance teams. The role will facilitate exciting career opportunities within a dynamic and rapidly growing area of Mercer's business driven by strong demand across new markets. We will rely on you to: The primary responsibility of the successful candidate as an operational risk manager will be to support the safe and sustainable development of Mercer's Investment Solutions business by encouraging and ensuring that risk awareness, mitigation, and management are thoroughly embedded across all business teams. As part of the team, you will: Proactively work with business leaders and colleagues to ensure that the company's Incidents reporting requirements and other policies and processes are embedded within all lines of business, and that strong adherence to these requirements and processes is evident. Act as the immediate point of escalation for managing incidents. In addition, track thereafter to ensure effective reporting and remediation of the matter reported, including the identification and implementation of any required control improvements. Monitor adherence to Mercer IS's operational resilience frameworks and business resiliency management plans. Support the ongoing management of the Third Party Management Framework and policy. Work closely with the Risk Function in the identification and quantification of risks and controls, and seek to ensure risk registers are up to date and reflect current business risks. Actively engage in risk workshops and training to ensure business colleagues are familiar with the expectations in terms of the identification, management, mitigation, and reporting of risks and incidents. Support the business response to second and third line audits/reviews (i.e., internal audits undertaken by the Internal Audit Function or compliance monitoring reviews undertaken by the Compliance Function). Document and monitor progress of remedial actions for issues identified through risk and control testing and by others, including Internal Audit, Compliance, regulators, and Management Self-Identified Issues. Assist in internal control reviews of high-risk processes including procedure testing, establishing test plans and test scripts, providing recommendations, feedback, and reporting. Assist in the preparation of reporting on the risk environment to be presented at internal committees. What you need to have: Self-starter with ability to work effectively on own initiative and to effectively manage conflicting deadlines. Proven organisational skills, highly detail-oriented, with an ability to manage multiple tasks and projects often with conflicting deadlines. Excellent communication skills, ensuring cooperative engagement with stakeholders across functional and geographic boundaries. Champions collaboration within an organisation to achieve shared vision, effective in building support for ideas and gaining buy-in from key stakeholders. Seeks out cross business collaboration opportunities. Direct experience with internal control program development and testing (design as well as operating effectiveness) an advantage. Excellent technology skills - at a minimum proficiency required in Word, Excel and PowerPoint. 5+ years Asset Management and/or Fund Industry experience. UCITS, AIFMD & Irish fund structure and regulatory knowledge essential. Educated to degree standard or holder of a relevant professional qualification. Demonstrated track record in change management & process improvement. What makes you stand out: Proven success in the oversight of outsourcing requirements. Experience in implementing operational risk management frameworks. Experience in supporting the DORA, Operational Resiliency and Outsourcing regulatory expectations. Experience in GRC applications. Attention to detail with the ability to navigate multiple teams and deliverables. Strong collaborative track record and stakeholder management. Focused, goal-oriented with a drive to learn and develop in a unique and exciting role. Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
