Colleague Manager At M&S, we’re evolving faster than ever before. As part of our transformation journey, we’re reshaping the way we serve our customers, empower our colleagues, and deliver results. We’re moving at pace, driven by innovation, agility, and a steadfast focus on excellence. If you're ready to lead with purpose, inspire teams, and make a real impact, this new role is your opportunity to be part of something extraordinary. Lead and Inspire Take full accountability for your direct reports, owning their end-to-end experience. Mentor and develop your team to be their best, celebrating success and managing performance effectively. Collaborate with the store leadership team to deliver shared objectives. Role model the M&S behaviours and demonstrate flexibility as business priorities evolve. Act on customer feedback with urgency to go above and beyond. Empower teams to take ownership of Service, Selling, and Filling. Create a great place to work by listening to and acting on colleague feedback. Deliver with Excellence Ensure the store trades safely and legally at all times. Support and coach Shift Leads and Sales Advisors to deliver smooth operations—without directly completing operational tasks. Implement launches, events, and campaigns flawlessly, right first time. Drive accurate execution of all processes and guidelines in collaboration with your team. Drive High Performance Raise the bar through coaching and performance development. Lead your team to deliver a consistent and exceptional customer experience. Drive sales and contribution through consistent delivery of key inputs. Demonstrate digital confidence across all platforms including Time & Attendance (T&A), MyHR, Teams, and PowerBI. People Accountabilities Support your team across the full colleague lifecycle: hiring, duty of care, Return to Work (RTW), scheduling, holiday management, and more. Manage new starters through probation effectively. Spot and develop talent to meet future succession needs. Ensure duty of care calls and Returns to Work are completed promptly. Conduct absence review meetings where applicable. Complete 100% of check-ins, celebrating success and managing performance. Ensure compliance learning is completed by all colleagues. What’s In It For You Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. Full maternity pay for 26 weeks. WorkLife options, including 4-day working week or 9-day fortnight. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. #J-18808-Ljbffr
Marks and Spencer is seeking a Colleague Manager in Killarney to lead and inspire teams, ensuring optimal customer experiences and driving sales performance. In this role, you will mentor and develop your team, support operational tasks, and empower staff to excel. The position offers numerous perks including a discount on products, competitive holiday entitlement, a generous pension scheme, and flexible working options. Join M&S to be part of a dynamic and inclusive environment focused on quality and exceptional service. #J-18808-Ljbffr
We have a new opportunity to join us in M&S Ireland as a Social Media & Marketing Planning Executive. It’s an exciting time at M&S as it undergoes a major transformation, putting customer at the heart of decision making throughout the M&S business. M&S Ireland is seeking a proactive and highly organised Social Media & Marketing Planning Executive to support the planning, creation and execution of social-first campaigns across Food, Fashion, Home & Beauty, and Events. This role will play a key part in ensuring Irish‑led social content is locally relevant, commercially effective, and fully aligned with UK activity while meeting the specific needs of the Irish market. Working closely with internal stakeholders, agencies and ambassadors, the Social Media & Marketing Planning Executive will manage day‑to‑day social planning, content creation and coordination, influencer activity and community queries, ensuring all campaigns are delivered on time and on brand. Content Creation & Community Engagement Lead end to end creation of short form social content, from ideation and filming through to editing, captioning and publishing Proactively identify reactive and culturally relevant content opportunities for the Irish audience Own day to day community management, including monitoring comments, DMs and mentions, escalating issues where appropriate Support real time posting and event coverage when required Social Media Planning & Execution Manage the Irish social media calendar across TikTok, Instagram, Facebook and YouTube Regularly review UK activity planners identifying opportunities to adapt or localise content for the Irish market to ensure Irish consumers see store‑led, locally relevant messaging Work closely with the marketing team to plan and deliver upcoming campaigns Ensure consistent application of brand guidelines and visual tone across all touchpoints Ensure all social activity is commercially focused, timely, and aligned with wider business objectives Influencer & Ambassador Management Manage the influencer and ambassador calendar, ensuring all activity is planned, briefed and delivered on schedule Create and distribute influencer briefs aligned with campaign objectives Events & Campaign Support Support the management of the annual events calendar, ensuring social plans and content needs are identified well in advance Liaise with PR agencies and event planners on timelines, logistics and social deliverables Ensure event social plans, content capture and in‑store POS are planned and delivered on time Coordinate with marketing team to support local launches, press events and brand moments Performance & Optimisation Track and report on social performance, providing clear insights on what is working and where to optimise Use platform analytics and campaign learnings to inform future content, influencer selection and scheduling Share regular performance updates with the wider marketing team Stakeholder & Agency Collaboration Act as a key point of contact for day‑to‑day social media queries from internal teams and respond to social and media‑related queries from agencies What’s in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market‑leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #J-18808-Ljbffr
Marks and Spencer in Dublin is seeking a Social Media & Marketing Planning Executive to drive social-first campaign strategies across Food, Fashion, Home & Beauty. This role involves creating engaging content, managing social calendars, and collaborating with influencers while ensuring alignment with UK activities. The position offers numerous employee benefits, including a 20% discount on products and a strong pension plan, promoting a positive work culture focused on inclusivity and growth. #J-18808-Ljbffr
All the details Shift Pattern Sunday: 15:00-19:00 Wednesday: 17.00-21.00 Thursday: 17.00-21.00 Saturday: 15:00-19:00 Full Flexibility is required outside of these hours. Purpose Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels. Key Accountabilities The Key Accountabilities describe the activities you will do within your role: Customer Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours Always put the customer first and prioritise customer before task Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability Involvement in Plan A activity to support store and local community initiatives Selling Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions Actively take part in store events to achieve selling targets. Create selling opportunities at all service points Store Understand the store business priorities and play your part to improving the store performance Follow safe and legal working practices Make every penny count by working productively and minimise losses throughout the store Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve Team Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs Own your personal development, continuing to look for opportunities to grow your knowledge Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. #J-18808-Ljbffr
Marks and Spencer in Dublin is seeking individuals to deliver exceptional customer experiences through service and sales in-store and online. Candidates must demonstrate flexibility in working hours and actively contribute to achieving sales targets while ensuring excellent product presentation. The role requires teamwork and personal development. Marks and Spencer promotes an inclusive environment and encourages applicants to embrace flexible working conditions. #J-18808-Ljbffr
Overview All the details M&S Liffey Valley are seeking a highly creative and detail-oriented Visual Advisor to join our dedicated team. As a Visual Advisor, you will play a crucial role in creating visually appealing displays that enhance the overall customer experience in our store. Your primary responsibility will be to assist the Visual Merchandising Manager and VM team in implementing captivating visual presentations and maintaining the overall visual aesthetic of the store. The ideal candidate has a strong passion for design, exceptional organizational skills, and a keen eye for detail. This role is a 37.5 hour contract with 16 hours fixed. The remaining 21.5 hours are flexible and will be allocated with at least 4 week notice. Responsibilities Assist the Visual Merchandising team in executing and maintaining visually impactful displays and window installations to attract and engage customers. Collaborate with the Visual Merchandising team to implement seasonal and promotional displays, ensuring they align with the brand guidelines and merchandising guidelines/standards. Participate in the set-up and breakdown of displays, including merchandising products, props, signage, and lighting. Regularly monitor the store floor to ensure displays are visually appealing, well-maintained, and adequately stocked. Update and refresh displays in a timely manner to reflect changes in product assortment and promotions. Maintain an organized and clean stockroom, ensuring merchandise and display materials are appropriately stored and easily accessible. Assist in maintaining accurate inventory records for visual display materials and supplies, reporting any shortages or discrepancies. Collaborate with the store team to ensure visual merchandising standards are consistently upheld throughout the store. Stay updated on current design trends, retail industry developments, and competitor activities to contribute innovative ideas and suggestions for visual improvements. Uphold health and safety regulations within the visual merchandising department, ensuring a safe working environment for yourself and others. Qualifications Previous experience in visual merchandising is an advantage. A keen eye for aesthetics and attention to detail is crucial. Knowledge of visual merchandising principles, including colour schemes, composition, and product placement. Creativity and the ability to think critically to solve visual challenges and create appealing displays. Strong organisational skills, with the ability to multitask and prioritize responsibilities effectively. Excellent communication and collaboration skills to work effectively as part of a team and provide feedback on visual merchandising strategies. Ability to work in a fast-paced retail environment and adapt to changing priorities and demands. Proficiency in using basic Microsoft Teams and Microsoft Suite. Physical stamina and the ability to lift, move, and arrange heavy merchandise and display materials. Flexibility to work evenings, weekends, and holidays as required. Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. #J-18808-Ljbffr
Marks and Spencer is looking for a highly creative Visual Advisor in Dublin to design and maintain visually engaging displays in-store. Key responsibilities include assisting the Visual Merchandising Manager and team in crafting eye-catching installations and optimizing overall visual presentations. Ideal candidates have visual merchandising experience, strong organizational skills, and a passion for design. This role is a flexible 37.5-hour contract, requiring effective collaboration and the ability to adapt to a fast-paced environment. #J-18808-Ljbffr
Marks and Spencer is hiring a Payroll & Finance Executive in Dublin, Ireland, to oversee Irish payroll processing and support finance and compliance activities. The ideal candidate will possess strong technical payroll knowledge, attention to detail, and collaboration skills across HR and Finance teams. Responsibilities include payroll operations, pensions administration, and statutory reporting. Benefits include a colleague discount, competitive holidays, and wellbeing support. #J-18808-Ljbffr
We are seeking an experienced Payroll & Finance Executive to manage end-to-end Irish payroll processing while supporting wider finance, compliance, and reporting activities. The successful candidate will bring strong technical payroll knowledge, excellent attention to detail, and the ability to work collaboratively across HR, Finance, and external payroll service providers. An IPASS qualification is a strong advantage. What You'll Do Payroll Operations Process, validate, and reconcile weekly and monthly Irish payrolls Manage high volumes of payroll changes each cycle, ensuring accuracy and compliance Respond to employee queries relating to PAYE, USC, PRSI, BIK, holidays, and third party deductions Complete manual payroll calculations when required Set up and maintain payroll deductions including pensions, TaxSaver, Cycle to Work, VHI, loans, and savings schemes Pensions & Benefits Administer defined benefit and defined contribution pension payrolls for both active and deferred members Liaise with pension trustees/providers and manage all pension related queries Execute annual pensioner existence checks and related controls Coordinate VHI renewals, process monthly change reports, and adjust premiums accordingly Compliance & Statutory Reporting Prepare salary certificates, social welfare forms, mortgage and loss of earnings documentation Submit payroll and finance related statutory returns including ROS ERR, VIES, CSO reports, Kantar sales reporting and other required filings Ensure full compliance with Irish Revenue, employment law, and internal governance requirements Plan and complete payroll audits and maintain payroll risk and control documentation Finance & Accounting Support Prepare weekly and monthly payroll standard and accrual journals Upload payroll journals into SAP or equivalent ERP system Complete payroll GL accounts and balance sheet reconciliations using Blackline or similar tools Support statutory pension and payroll audits and year end finance activities in collaboration with the financial management accounting team Stakeholder Management & Support Work closely with central HR, Recruitment, Finance, Banking teams, and third party service providers Prepare and arrange monthly third party payments and remittance advices and backup files sharing Provide day to day operational support and supervision in the absence of the Payroll Manager and any other team members Qualifications Experience in end-to-end Irish payroll processing Strong technical payroll knowledge Excellent attention to detail and accuracy Ability to collaborate with HR, Finance and third-party payroll service providers IPASS qualification is a strong advantage What’s in it for you? 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Tailored induction and training to support your development from day one Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. #J-18808-Ljbffr
