Shift Pattern Sun 15:00‑19:00 Fri 16:30‑20:30 Sat 10:30‑19:30 Key Accountabilities The Key Accountabilities describe the activities you will do within your role: Customer Create an exceptional customer experience by proactively serving our customers and role‑modeling the service behaviours. Always put the customer first and prioritise customer before task. Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability. Involvement in Plan A activity to support store and local community initiatives. Selling Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels. Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions. Actively take part in store events to achieve selling targets. Create selling opportunities at all service points. Store Understand the store business priorities and play your part to improve the store performance. Follow safe and legal working practices. Make every penny count by working productively and minimise losses throughout the store. Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve. Team Adapt and work flexibly across the store and support your colleagues to meet customer and business needs. Own your personal development, continuing to look for opportunities to grow your knowledge. Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team. Equal Opportunities & Inclusion We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. #J-18808-Ljbffr
Marks and Spencer is looking for a Colleague Manager in Killarney to lead and inspire their team. The role focuses on mentoring staff, ensuring excellent customer service, and driving sales performance. Responsibilities include managing the colleague lifecycle and supporting operational excellence. The role champions a positive work environment that prioritizes colleague feedback and development while adhering to compliance standards. Marks and Spencer offers substantial benefits, including a discount on products, competitive holidays, and comprehensive wellbeing support. #J-18808-Ljbffr
Please note that shift premium will be applied for any hours worked before 8am Purpose of the Shift Lead role: To lead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resources to serve, sell, and fill, and to lead the floor in the absence of the Colleague Manager. Coordinate resources to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager. Coach colleagues on One Best Way and drive productivity in readiness for store opening. Allocate resources effectively to deliver a quick payment experience. Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times. Coordinate the team to deliver a clean, safe, and well-presented store. Play part in creating a great team atmosphere that is inclusive of everyone. Role model great customer service. Role model the M&S behaviours and Colleague Expectations across the store. Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues. Support nearby stores if operationally required. Responsible for being a key holder and answering call outs as required. Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. #J-18808-Ljbffr
Colleague Manager At M&S, we’re evolving faster than ever before. As part of our transformation journey, we’re reshaping the way we serve our customers, empower our colleagues, and deliver results. We’re moving at pace, driven by innovation, agility, and a steadfast focus on excellence. If you're ready to lead with purpose, inspire teams, and make a real impact, this new role is your opportunity to be part of something extraordinary. Lead and Inspire Take full accountability for your direct reports, owning their end-to-end experience. Mentor and develop your team to be their best, celebrating success and managing performance effectively. Collaborate with the store leadership team to deliver shared objectives. Role model the M&S behaviours and demonstrate flexibility as business priorities evolve. Act on customer feedback with urgency to go above and beyond. Empower teams to take ownership of Service, Selling, and Filling. Create a great place to work by listening to and acting on colleague feedback. Deliver with Excellence Ensure the store trades safely and legally at all times. Support and coach Shift Leads and Sales Advisors to deliver smooth operations—without directly completing operational tasks. Implement launches, events, and campaigns flawlessly, right first time. Drive accurate execution of all processes and guidelines in collaboration with your team. Drive High Performance Raise the bar through coaching and performance development. Lead your team to deliver a consistent and exceptional customer experience. Drive sales and contribution through consistent delivery of key inputs. Demonstrate digital confidence across all platforms including Time & Attendance (T&A), MyHR, Teams, and PowerBI. People Accountabilities Support your team across the full colleague lifecycle: hiring, duty of care, Return to Work (RTW), scheduling, holiday management, and more. Manage new starters through probation effectively. Spot and develop talent to meet future succession needs. Ensure duty of care calls and Returns to Work are completed promptly. Conduct absence review meetings where applicable. Complete 100% of check-ins, celebrating success and managing performance. Ensure compliance learning is completed by all colleagues. What’s In It For You Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. Full maternity pay for 26 weeks. WorkLife options, including 4-day working week or 9-day fortnight. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. #J-18808-Ljbffr
Marks and Spencer in Dublin is seeking a dedicated individual to deliver exceptional customer experiences and drive sales across all channels. The role involves engaging with customers, creating a welcoming shopping environment, and ensuring excellence in product presentation. Candidates must demonstrate flexibility, adaptability, and commitment to personal development while working collaboratively with the team. Join us to be part of an inclusive and dynamic organization focused on innovation and sustainable practices. #J-18808-Ljbffr
All the details Shift Pattern Sunday: 17:00-21:00 Tuesday: 19:00-23:00 Wednesday: 19:00-23:00 Saturday: 17:00-21:00 Full flexibility is required outside of these hours. Purpose Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels. Key Accountabilities Customer Create an exceptional customer experience by proactively serving our customers and role‑modeling the service behaviours. Always put the customer first and prioritise the customer before the task. Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability. Involvement in Plan A activity to support store and local community initiatives. Selling Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels. Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions. Actively take part in store events to achieve selling targets. Create selling opportunities at all service points. Store Understand the store business priorities and play your part to improve store performance. Follow safe and legal working practices. Make every penny count by working productively and minimise losses throughout the store. Deliver all key activities and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve. Team Adapt and work flexibly across the store and help support your colleagues to meet customer and business needs. Own your personal development, continuing to look for opportunities to grow your knowledge. Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote team performance. Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spenners aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. #J-18808-Ljbffr
All the details Shift Pattern Sunday: 15:00-19:00 Wednesday: 17.00-21.00 Thursday: 17.00-21.00 Saturday: 15:00-19:00 Full Flexibility is required outside of these hours. Purpose Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels. Key Accountabilities The Key Accountabilities describe the activities you will do within your role: Customer Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours Always put the customer first and prioritise customer before task Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability Involvement in Plan A activity to support store and local community initiatives Selling Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions Actively take part in store events to achieve selling targets. Create selling opportunities at all service points Store Understand the store business priorities and play your part to improving the store performance Follow safe and legal working practices Make every penny count by working productively and minimise losses throughout the store Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve Team Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs Own your personal development, continuing to look for opportunities to grow your knowledge Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. #J-18808-Ljbffr
Marks and Spencer in Dublin is seeking individuals to deliver exceptional customer experiences through service and sales in-store and online. Candidates must demonstrate flexibility in working hours and actively contribute to achieving sales targets while ensuring excellent product presentation. The role requires teamwork and personal development. Marks and Spencer promotes an inclusive environment and encourages applicants to embrace flexible working conditions. #J-18808-Ljbffr
Overview All the details M&S Liffey Valley are seeking a highly creative and detail-oriented Visual Advisor to join our dedicated team. As a Visual Advisor, you will play a crucial role in creating visually appealing displays that enhance the overall customer experience in our store. Your primary responsibility will be to assist the Visual Merchandising Manager and VM team in implementing captivating visual presentations and maintaining the overall visual aesthetic of the store. The ideal candidate has a strong passion for design, exceptional organizational skills, and a keen eye for detail. This role is a 37.5 hour contract with 16 hours fixed. The remaining 21.5 hours are flexible and will be allocated with at least 4 week notice. Responsibilities Assist the Visual Merchandising team in executing and maintaining visually impactful displays and window installations to attract and engage customers. Collaborate with the Visual Merchandising team to implement seasonal and promotional displays, ensuring they align with the brand guidelines and merchandising guidelines/standards. Participate in the set-up and breakdown of displays, including merchandising products, props, signage, and lighting. Regularly monitor the store floor to ensure displays are visually appealing, well-maintained, and adequately stocked. Update and refresh displays in a timely manner to reflect changes in product assortment and promotions. Maintain an organized and clean stockroom, ensuring merchandise and display materials are appropriately stored and easily accessible. Assist in maintaining accurate inventory records for visual display materials and supplies, reporting any shortages or discrepancies. Collaborate with the store team to ensure visual merchandising standards are consistently upheld throughout the store. Stay updated on current design trends, retail industry developments, and competitor activities to contribute innovative ideas and suggestions for visual improvements. Uphold health and safety regulations within the visual merchandising department, ensuring a safe working environment for yourself and others. Qualifications Previous experience in visual merchandising is an advantage. A keen eye for aesthetics and attention to detail is crucial. Knowledge of visual merchandising principles, including colour schemes, composition, and product placement. Creativity and the ability to think critically to solve visual challenges and create appealing displays. Strong organisational skills, with the ability to multitask and prioritize responsibilities effectively. Excellent communication and collaboration skills to work effectively as part of a team and provide feedback on visual merchandising strategies. Ability to work in a fast-paced retail environment and adapt to changing priorities and demands. Proficiency in using basic Microsoft Teams and Microsoft Suite. Physical stamina and the ability to lift, move, and arrange heavy merchandise and display materials. Flexibility to work evenings, weekends, and holidays as required. Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. #J-18808-Ljbffr
Marks and Spencer is looking for a highly creative Visual Advisor in Dublin to design and maintain visually engaging displays in-store. Key responsibilities include assisting the Visual Merchandising Manager and team in crafting eye-catching installations and optimizing overall visual presentations. Ideal candidates have visual merchandising experience, strong organizational skills, and a passion for design. This role is a flexible 37.5-hour contract, requiring effective collaboration and the ability to adapt to a fast-paced environment. #J-18808-Ljbffr
