Job Title: Customer Service Representative Reports to: Maintenance Manager Department : Driver Support Date: July 2025 Company Overview. Part of the wider Denis Mahony Group , Mahony Fleet is Ireland’s leading independent vehicle leasing and fleet management provider. A third-generation, family-owned and family-run business, we are the pioneering vehicle leasing company in Ireland, with a deep heritage and pedigree in the sector spanning 60 years. We deliver a comprehensive lease offering designed around our customers, which includes a range of fleet management services such as vehicle funding, maintenance, short-term hire, electric vehicle solutions, fuel card management, toll tags, and more. Our legacy and reputation in the sector are among our key strengths. Customers and suppliers have enjoyed long-standing relationships with us, trusting our advice and the solutions we provide. Job Purpose. As a member of the Driver Support team, you will be reporting to the Service Manager. This role focuses on managing the day-to-day operation of fleet drivers nationwide, working closely with third-party suppliers and maintaining a high level of customer service with all stakeholders. Key Roles and Responsibilities. Managing the day-to-day enquiries of fleet drivers and suppliers nationwide. This will include service bookings, accident management, NCT/CVRT bookings and short-term hire requests. Providing high-quality service through daily communication with customers and suppliers. Respond to and resolve client issues in a timely and efficient manner. Working closely with the Maintenance Manager to deliver best-in-class customer service. Minimise customer downtime by providing a quality and efficient service and working effectively with key suppliers. Carry out administrative duties, including invoice processing, reporting, and e-flows. Engage in continuous performance evaluation and training projects. Ad hoc duties as assigned by Management Qualifications and skills Mechanical expertise is preferred. Minimum of 2+ years in a customer service role. Minimum of 1+ years working in the motor industry preferred. Excellent communication and time management skills. Ability to manage a high volume of enquiries and work within a team. Proficient in Microsoft Office Suite. Competitive salary above the industry guidelines based on experience. 22 days annual leave (increasing to 25 days under length of service scheme). Training, development and career progression programme. Bike to work scheme available. Onsite parking. Friendly work environment. Suitably qualified and experienced candidates should forward their letters of application together with a full Curriculum Vitae and an indication of their salary expectation to: Jennifer Gibbons, Operations Manager #J-18808-Ljbffr
Date: July 2025 Company Overview. Part of the wider Denis Mahony Group , Mahony Fleet is Ireland’s leading independent vehicle leasing and fleet management provider. A third-generation family-owned and family-run business, we are the pioneering vehicle leasing company in Ireland with a deep heritage and pedigree in the sector for 60 years. We deliver a fully rounded lease offering that is designed around our customers, which includes a range of fleet management services such as vehicle funding, maintenance, short-term hire, electric vehicle solutions, fuel card management, toll tags and much more. Our legacy and reputation in the sector are among our key strengths. Customers and suppliers have enjoyed long-standing relationships with us and trust in our advice and the solutions we provide. Job Purpose. We are seeking a motivated and detail-oriented Accounts Assistant to join our dynamic team. Reporting to the Finance Director, you will be responsible for ensuring the accuracy and timeliness of financial records while keeping the management team well-informed. Key Roles and Responsibilities. Accounts Receivable – prepare the daily lodgement and manage the direct debit collection process. Accounts Payable – prepare creditor reconciliations and assist in resolving queries, ensuring suppliers are paid in a timely fashion. Provide administrative support to the finance department, including filing, data entry, and answering finance-related queries. Prepare bank reconciliations and ensure all transactions are posted to GL promptly. Maintain and update the sales ledger, tracking all sales transactions and ensuring correct documentation. Monitor and manage customer accounts, ensuring timely payment and addressing any discrepancies. Manage and finalise year-end accounts, ensuring compliance with accounting standards and regulatory requirements. Prepare detailed reports focusing on key deliverables on a monthly and annual basis. Assist in the preparation of VAT returns. Respond to and resolve client issues in an efficient and timely manner. Engage in continuous performance evaluation and training projects. Ad hoc duties as assigned by Management. Qualifications and skills 1-2 years of experience in a similar role, preferably within the automotive industry or a retail environment. A qualification in Accounting, Finance, or a related field is preferred. Proficiency in MS Office, especially Excel. Strong leadership and team management skills. Outstanding communication skills, both written and verbal. High level of accuracy and attention to detail in all tasks. Ability to work effectively within a team as well as independently. Very competitive salary above the industry guidelines based on experience. 22 days annual leave (increasing to 25 days under the length of service scheme). Training, development, and career progression programme. Bike-to-work scheme available. On-site parking. Friendly work environment. Suitably qualified and experienced candidates should forward their letters of application together with a full Curriculum Vitae and an indication of their salary expectation to: Brian Tobin, Finance Director #J-18808-Ljbffr
Date: July 2025 Company Overview. Part of the wider Denis Mahony Group , Mahony Fleet is Ireland’s leading independent vehicle leasing and fleet management provider. A third-generation, family-owned and family-run business, we are the pioneering vehicle leasing company in Ireland, with a deep heritage and pedigree in the sector spanning 60 years. We deliver a comprehensive lease offering designed around our customers, which includes a range of fleet management services such as vehicle funding, maintenance, short-term hire, electric vehicle solutions, fuel card management, toll tags, and more. Our legacy and reputation in the sector are among our key strengths. Customers and suppliers have enjoyed long-standing relationships with us, trusting our advice and the solutions we provide. Job Purpose. As a member of the sales team, you will be reporting to the Sales Director. This role focuses on assisting with the vehicle ordering process, providing administrative and operational support to the sales team, developing and managing all ancillary product offerings amongst existing and prospective customers and submitting timely reports to management. . Key Roles and Responsibilities. Management of vehicle ordering and customer onboarding process in coordination with customers, third-party suppliers and sales team members. Liaising with the customer and sales support driver for the delivery and collection of vehicles. Provide administrative and operational support to the sales team in managing new and existing accounts. This will include the preparation of SLA’s, customer reports, tender submissions, and general customer admin queries. Provide support to the Risk Manager for all vehicle pricing, discounts and rebate structures from OEMs. To manage the administration of ancillary products, including EV charging Solutions, fuel card administration, toll tags, and any additional products. Assist in outbound sales activities, such as point of sale material, plate surrounds & tax disc holders distribution in coordination with sales and marketing. Submit timely reports and prepare presentations/proposals as assigned. Ad hoc duties as assigned by Management. Qualifications and skills Proven experience as an office administrator or in a relevant role Excellent organisational skills and the ability to work on multiple tasks Familiarity with office management procedures Excellent knowledge of MS Office, particularly Excel and PowerPoint – qualification would be preferable. The right person will be a self-starter who can manage their workload and work effectively as part of a team, with a methodical approach to problem-solving and the ability to make decisive decisions. Highly articulate with good numerical skills and strong attention to detail. Capability to demonstrate a high level of accuracy and attention to detail in completing tasks. 22 days annual leave (increasing to 25 days under length of service scheme). Training, development and career progression programme Bike to work scheme available. Onsite parking Along the DART line (Howth Junction) Friendly work environment. Suitably qualified and experienced candidates should forward their letters of application together with a full Curriculum Vitae and an indication of their salary expectation to: John Young, Sales Director #J-18808-Ljbffr
