The successful candidate will be required to work as part of the team, to continuously deliver the highest level of standards to internal and external customers. Role Responsibilities: Focus on delivering a premium customer service Answer incoming calls and direct callers to relevant departments. Meet and Greet Customers and Visitors Direct customers to relevant department Liaise closely with Sales/Service/Parts departments to ensure customers service standards are upheld Be competent with administration and filing duties. Skills and Competencies: Minimum of 1 year experience in reception environment Excellent communication skills Well presented Ability to work in a team and on own initiative Time management skills required Ability to multitask Proficient in Microsoft Office Package (Word, Excel, Email)
Lyons of Galway has an immediate opening for a Service Advisor. A new exciting position has arisen within Lyons of Galway Ford Team. Promoting Lyons of Galway highest standards of Customer Service, the service advisor will be a peoples person with excellent communications skills, who works well under pressure, being diligent with the ability to deliver consistent accuracy. Key responsibilities include: Supporting the Customer Operations team with projects Identifying customer needs and using product knowledge to obtain sales Professional, self-motivated and process driven Processing orders and resolving customer queries. Working to KPIs independently and as a team The ideal candidate will be very customer focused with outstanding communication skills, remaining professional at all times and representing the business values. Key Competencies Minimum of three years experience in similar role Fluent in verbal and written English. Ability to multitask and work under pressure in a busy after sales environment Full Clean Driving License Building a natural rapport with customers via organisation skills and strong attention to detail will be vital for the role If this sounds like the next role for you, then please contact Lyons of Galway for immediate consideration! We generally receive a large number of applicants, and unfortunately are unable to reply to each candidate individually. If you are selected for interview you will hear from us within 7 days of the closing date. Thank you for your time and interest. Skills: Dealership Vehicle Repairs MOT Car Repair
Lyons of Galway has an immediate opening for a Senior Service Advisor. A new exciting position has arisen within Lyons of Galway Ford Team. Promoting Lyons of Galway highest standards of Customer Service, the senior service advisor will be a peoples person with excellent communications skills, who works well under pressure, being diligent with the ability to deliver consistent accuracy. Key responsibilities include: Supporting the Customer Operations team with projects Identifying customer needs and using product knowledge to obtain sales Professional, self-motivated and process driven Processing orders and resolving customer queries. Working to KPIs independently and as a team The ideal candidate will be very customer focused with outstanding communication skills, remaining professional at all times and representing the business values. Key Competencies Minimum of three years experience in similar role Fluent in verbal and written English. Ability to multitask and work under pressure in a busy after sales environment Full Clean Driving License Building a natural rapport with customers via organisation skills and strong attention to detail will be vital for the role If this sounds like the next role for you, then please contact Lyons of Galway for immediate consideration! We generally receive a large number of applicants, and unfortunately are unable to reply to each candidate individually. If you are selected for interview you will hear from us within 7 days of the closing date. Thank you for your time and interest. Skills: Dealership Vehicle Repairs MOT Car Repair
