Location: Dublin South Work hrs:Mon Fri (office hrs) Work model: Onsite Whats on offer: Salary: €31K p/a + bonus: up to €3100 p/a Relocation: up to €2000 Benefits: Healthcare insurance (from day 1!) Pension scheme contribution Cycle and travel to work scheme Responsibilities: Review and evaluate user-generated content for compliance with community standards and guidelines. Moderate content on the company platform to identify inappropriate or harmful material. Provide feedback and recommendations to improve content quality and user engagement. Identify trends and potential issues within user-generated content to inform content strategies. Ensure timely review and turnaround of content to maintain platform integrity. Collaborate with team members to develop and refine content moderation processes. Participate in training and workshops to stay updated on industry standards and best practices. Requirements: Fluent in Dutch (written and spoken) with strong communication skills. Fluent in English. Experience in content moderation or review within a digital media environment is preferred. Strong attention to detail and ability to analyze content critically. Excellent organizational skills and ability to manage multiple tasks effectively. A proactive approach to problem-solving and a passion for enhancing user experiences.
Location: Dublin South Work hrs: Mon Fri (office hrs) Work model: Onsite Whats on offer: Salary: €31K p/a + bonus: up to €3100 p/a Relocation: up to €2000 Benefits: Healthcare insurance (from day 1!) Pension scheme contribution Cycle and travel to work scheme Responsibilities: Annotate and label diverse datasets including images, videos, text, and audio. Ensure accuracy and consistency in data labeling as per project guidelines. Collaborate with data scientists and engineers to understand project goals and provide feedback. Conduct quality assurance checks to maintain high annotation standards. Participate in training sessions to stay updated on tools and best practices in data annotation. Document annotation processes. Requirements: Bachelor's degree. Excellent attention to detail and ability to identify inconsistencies in data. Ability to meet deadlines and work efficiently in a fast-paced environment. Effective communication skills, both verbal and written, to liaise with team members. Ability to work with sensitive content. Fluent in Swedish and in English.
Location: Dublin South Work hrs: Mon Fri (office hrs) Work model: Onsite Whats on offer: Salary: €31K p/a + bonus: up to €3100 p/a Relocation: up to €2000 Benefits: Healthcare insurance (from day 1!) Pension scheme contribution Cycle and travel to work scheme Responsibilities: Annotate and label diverse datasets including images, videos, text, and audio. Ensure accuracy and consistency in data labeling as per project guidelines. Collaborate with data scientists and engineers to understand project goals and provide feedback. Conduct quality assurance checks to maintain high annotation standards. Participate in training sessions to stay updated on tools and best practices in data annotation. Document annotation processes. Requirements: Excellent attention to detail and ability to identify inconsistencies in data. Ability to meet deadlines and work efficiently in a fast-paced environment. Effective communication skills, both verbal and written, to liaise with team members. Ability to work with sensitive content. Fluent in Danish and in English.
Role: German - speaking customer service agent Location: Dublin Salary:€34200 (incl LA) + bonus + relocation package (up to €800) Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare. Work hrs: Mon Fri Onsite training(circa 2 months) Hybrid model:Min 1 week per month onsite, subject to change at some stage in the future to fully onsite Responsibilities: Provide excellent customer service by promptly responding to customer inquiries via phone, email, and chat Assist customers with product information, placing orders, and resolving any issues or complaints Process customer returns and exchanges, ensuring a seamless experience for our customers Maintain accurate records of customer interactions and transactions in the CRM system Collaborate with other departments, such as sales and shipping, to ensure timely and efficient resolution of customer inquiries Stay up-to-date with product knowledge and industry trends to better assist customers Requirements: Fluent in German and in English Excellent verbal and written communication skills Strong problem-solving skills and the ability to handle irate or difficult customers Detail-oriented and able to efficiently manage multiple tasks and prioritize workload Ability to work in a team-oriented environment and contribute to a positive and supportive work culture Skills: Customer Skills Administrative Duties Fluent German
Role: Dutch - speaking customer service agent Location: Dublin Salary:€34200 (incl LA) + bonus + relocation package (up to €800) Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare. Work hrs: Mon Fri Onsite training(circa 2 months) Hybrid model:Min 1 week per month onsite, subject to change at some stage in the future to fully onsite Responsibilities: Provide excellent customer service by promptly responding to customer inquiries via phone, email, and chat Assist customers with product information, placing orders, and resolving any issues or complaints Process customer returns and exchanges, ensuring a seamless experience for our customers Maintain accurate records of customer interactions and transactions in the CRM system Collaborate with other departments, such as sales and shipping, to ensure timely and efficient resolution of customer inquiries Stay up-to-date with product knowledge and industry trends to better assist customers Requirements: Fluent in Dutch and in English Excellent verbal and written communication skills Strong problem-solving skills and the ability to handle irate or difficult customers Detail-oriented and able to efficiently manage multiple tasks and prioritize workload Ability to work in a team-oriented environment and contribute to a positive and supportive work culture Skills: Customer Skills Administrative Duties Fluent Dutch
Location: Dublin South Work hrs: Mon Fri (office hrs) Work model: Onsite Whats on offer: Salary package (First year): €33K p/a + bonus: up to €3100 p/a Relocation: up to €2000 Benefits: Healthcare insurance (from day 1!) Pension scheme contribution Cycle and travel to work scheme Responsibilities: Annotate and label diverse datasets including images, videos, text, and audio. Ensure accuracy and consistency in data labeling as per project guidelines. Collaborate with data scientists and engineers to understand project goals and provide feedback. Conduct quality assurance checks to maintain high annotation standards. Participate in training sessions to stay updated on tools and best practices in data annotation. Document annotation processes. Requirements: Bachelor's degree. Excellent attention to detail and ability to identify inconsistencies in data. Ability to meet deadlines and work efficiently in a fast-paced environment. Effective communication skills, both verbal and written, to liaise with team members. Ability to work with sensitive content. Fluent in German and in English.
