Job Reference: 17812 Job Type: Permanent Location: Dublin 17 The Role Leinster Appointments is currently recruiting for a Helpdesk Administrator in Dublin 17. Permanent, full time role. Fully office based. Salary up to €35,000 Collaborating as a member of a dynamic helpdesk support team. Coordinating with staff and mobile engineers for efficient service delivery. Managing communication with specialist subcontractors, from initial call logging to resolution. Handling phone inquiries and tasks on the helpdesk. Coordinating service calls, ensuring seamless communication between clients, service personnel, and account managers. Managing and securely storing data related to service calls, maintenance visits, and daily sign-offs. Assigning site-specific jobs periodically throughout the day. Acting as the primary point of contact to arrange access between service engineers, subcontractors, and clients. Issuing risk assessments and safety documentation, while coordinating with clients for review and central storage. The Person Strong administration skills and experience in a relevant role. The ability to identify and solve problems in a methodical manner. The ability to be self-motivated and work on own initiative. Strong multi-tasking skills due to the busy nature of the role. A polite phone manner and excellent communication skills (both verbal and written). Excellent computer skills. Apply Now Name Phone Number How did you hear about us Email Message CV Upload PDF, Word Documents only accepted. Leinster Appointments is committed to providing a professional service where all CVs are kept confidential and will not be submitted to any third parties without the candidate’s knowledge or consent. By applying, you are giving consent for Leinster Appointments to contact you about this job or similar positions. #J-18808-Ljbffr
Our client, located in Baldonnell Dublin 22, is looking to recruit a Temporary Service Desk Administrator to join their team to cover sick leave. This is a rolling contract week to week initially, but with a strong view to be extended; therefore, it requires someone who is flexible week to week. Responsibilities Liaise with Engineers, Business Development Managers & Customers Receive and respond effectively to customer calls and emails, identifying the source of problems Deal with all customer requests, i.e., reports and certification Manage Customer contracts, initiating and changing where required Handle high volume of customer calls Manage the purchase order requests, sales orders, and invoicing processing engineers' work reports Utilise all available systems for the management of Operations when required Provide backup for general administration & ad-hoc administration duties Support sales and installation teams when required Liaise with Monitoring Centre The Person The Ideal Candidate Excellent communication & interpersonal skills Problem-solving ability Flexibility Results focus Ability to work to tight deadlines The Package Starting Immediately. Pay: €14.50 Per hour / 40 hour week Must drive. Located in Baldonnell Business Park. #J-18808-Ljbffr
Our client is looking to recruit an experienced Customer Relations Executive for a Maternity Leave Cover . This role is ideal for a person with a skill set based on seeking solutions and must have a proven background in dealing with customers on a daily basis. You will be responsible for ensuring our customers have a true Customer First experience, delivering the highest standards of customer experience in keeping with our exciting product range with the following responsibilities: Key Responsibilities To be the primary point of contact for inbound customer communications – telephone, postal, web and email. To ensure customers queries are recorded on our CRM system, according to our internal processes, to ensure accurate reporting. Ensure that all customers queries are dealt with promptly and professionally. To take ownership of customer queries / concerns / issues and resolve them in an efficient manner. Ensure an effective communication flow between internal departments, the customer and the Dealer Network. Work with external providers to ensure level of customer service. Work with the Customer Relations Team Leader to provide reporting on a monthly basis and as requested. Provide general administrative support to other team members. Any other reasonable task requested by senior Manager or Director. The Person If you are the ideal candidate you will have the following experience and skills: Experience in a key customer service role is essential. Customer driven with the ability to build relationships with customers and the dealer network. Enthusiastic and passionate about delivering the highest standards in customer experience. Ability to work on own initiative and be adaptable to a fast-paced environment. Must be positive and enthusiastic demonstrating a "can do" attitude. Strong computer skills, with an excellent knowledge of Microsoft Word and Excel. Experience using Salesforce is preferable. Previous experience working in the motor industry is an asset. The Package Supportive and friendly working environment. Hybrid working – work from home one day a week, after training period of 3 months. Company laptop and mobile phone provided. Company Events and Sports & Social activities. #J-18808-Ljbffr
Senior Finance Manager Food/Manufacturing Permanent - Kildare (HYBRID) A successful multinational manufacturing company is looking to hire a Senior Finance Manager to join their team on a permanent basis in Naas, Kildare. You will work closely with the CFO and FD while also managing the finance team. Ability to work from home one day per week and an excellent package in the €80,000 - €90,000 level DOE. Previous experience in food or manufacturing is essential for this role. Key Responsibilities Management of the finance function, including cost accounting Understanding of business performance, ability to review costs and challenge local management Business planning, budgets, and forecasting Preparing financial and management information reports on a regular basis for senior management review Manage treasury function across the business including foreign exchange management Overall responsibility for statutory reporting, audit, and compliance Managing an experienced team of 13, including financial accountants and AP/AR, and lead their development. Ad hoc project work and financial analysis as required, assisting the Head of Finance and wider business team across all companies in the group The Person Previous experience in food or manufacturing is essential for this role. High levels of motivation, enthusiasm, and ambition Flexibility and determination to meet all reporting deadlines Experience working in a senior finance role Ability to work with and challenge local management on business performance Comfortable being hands-on in finance as well as having the commercial awareness to drive the business The Package Ability to work from home one day per week and an excellent package in the €80,000 - €90,000 level DOE. #J-18808-Ljbffr
Our client, located in Kilcullen, is looking to hire a Temporary Receptionist / Administrator for a fixed Term 1 month contract. The role will involve the following Welcoming visitors to our office in a friendly manner and ensuring they are directed appropriately Managing the company mailboxes with timely responses Screening telephone calls, enquiries, requests, and handling them when appropriate in a confidential manner Receiving, sorting, and distributing daily mail/deliveries, arranging couriers etc Raising queries where necessary and monitoring responses. Managing correspondence within tight timeframes Maintaining our office security by ensuring safety procedures are followed at reception Ensuring both the reception area and company meeting rooms are well maintained and presentable Monitor the cleanliness of the office and reporting any issues Would suit someone immediately available Possible view to extension Hours - 8.30 - 5pm (finish @4pm on Friday) €30,000
Job Title: Newly Qualified Accountant Location: North Kildare Salary: €50,000 - €55,000 per annum NEG Reports To: Managing Director Our client is seeking a motivated Qualified Accountant to support their growth. This is an exciting opportunity for a driven individual looking to develop into a senior Finance Manager role as the company scales. Role Summary This role is ideal for a newly qualified accountant who wants to be at the heart of a fast-growing business. You will work closely with the Managing Director, managing the daily financial operations while providing strategic support for future expansion. Your responsibilities will include financial reporting, budgeting, cash flow management, and ensuring compliance with tax and regulatory requirements. Key Responsibilities Financial Management & Reporting • Prepare monthly management accounts, including P&L, balance sheet, and cash flow statements. • Maintain accurate financial records and ensure compliance with accounting standards. • Assist in financial planning, forecasting, and budgeting to support business growth. • Oversee VAT, payroll, and tax compliance, ensuring timely and accurate submissions. Day-to-Day Accounting Duties • Process invoices, payments, and bank reconciliations. • Manage accounts payable and receivable, ensuring efficient cash flow management. • Assist in payroll processing and employee expense claims. • Maintain financial documentation and ensure internal controls are followed. Business Growth & Strategic Support • Work with the MD to assess financial viability of new projects and expansion plans. • Support funding applications and liaise with external stakeholders such as banks and investors. • Implement process improvements to enhance financial efficiency as the company scales. • Provide financial insights and recommendations to senior management. The Person This role should develop into a Finance Manager or FC role in 18 months to 2 years depending on their performance and business growth. Qualifications: Recently qualified ACA, ACCA, CIMA, or equivalent. Experience: 1-3 years of relevant experience, ideally in a SME, construction, or manufacturing environment. Technical Skills: Strong financial reporting, budgeting, and cash flow management skills. Software Proficiency: Experience with accounting software (e.g., Sage, Xero, QuickBooks) and Excel. Attention to Detail: High level of accuracy in financial reporting and reconciliation. Problem-Solving: Ability to analyze financial data and provide strategic recommendations. #J-18808-Ljbffr
Our client, located in Virginia in Co. Cavan is looking to hire a Transport Planner / Administrator to join their out of hours office team. This is an Out of Hours job - hours of work 18:00pm - 03:00am . Out of Hours is a crucial role within the traffic office team, responsible for ensuring smooth and efficient operations during non-standard working hours. This position requires excellent organizational skills, attention to detail, and the ability to handle various administrative tasks. The role is ideal for individuals who thrive in dynamic environments and can manage multiple priorities simultaneously. Key Responsibilities Coordinate Transport Schedules Manage and adjust transport schedules to ensure timely deliveries and pickups during out-of-hours periods. Communication: Serve as the primary point of contact between drivers, clients, and other stakeholders, ensuring clear and effective communication to all. Issue Resolution: Address and resolve any transport-related issues that arise during out-of-hours, minimizing disruption to operations. Data Entry and Record Keeping: Maintain accurate records of transport activities, including schedules, delivery notes, and any incidents in the in-house ERP system, MoveIT. Compliance: Ensure all transport activities adhere to company policies and legal regulations, including health and safety standards. Reporting: Prepare and submit regular reports on transport activities, highlighting any issues and suggesting improvements. Driver Compliance: Ensure drivers comply with all health and safety guidelines and adhere to relevant driver legislation. Ad Hoc Duties: Perform other duties as required by management to support the team and business operations. The Person Required Skills and Attributes Communication Skills: Excellent verbal and written communication skills to ensure clear and accurate information sharing and attention to detail. Organizational Skills: Strong organizational abilities to manage multiple tasks efficiently. Technical Proficiency: Proficiency in Microsoft Office Suite, Excel, and experience working with various IT/ERP systems such as MoveIT. Problem-Solving: Ability to address and resolve issues quickly and efficiently. Flexibility: Willingness to work non-standard hours, including nights and weekends. Initiative and Independence: Ability to work effectively on your own initiative. Teamwork: Strong ability to work collaboratively as part of a team. Preferred Experience Previous experience in an administrative or customer service role, particularly within the logistics or transportation industry. Knowledge of EU Working Time Directive, Digital Tachograph regulations, and other relevant regulations. This role is an excellent opportunity for a dedicated professional seeking to make a significant impact in the logistics industry while enjoying the flexibility of out-of-hours work. If you are detail-oriented and thrive in a fast-paced environment, we encourage you to apply. Leinster Appointments is committed to providing a professional service where all CVs are kept confidential and will not be submitted to any third parties without the candidate’s knowledge or consent. By applying, you are giving consent for Leinster Appointments to contact you about this job or similar positions. I have read and agree with the Leinster Appointments Privacy Policy I agree #J-18808-Ljbffr
One day from home per week after training period. Salary up to €35,000 Main Duties: Deliver a consistently high standard of customer experience. Provide professional office support to colleagues for smooth daily operations. Ensure all administrative tasks are completed accurately and efficiently. Serve as the primary contact for dealership queries, offering prompt support and training on mobility services. Manage memberships, ensuring adherence to strict protocols and efficient processing of new applications and emails. Collaborate with maintenance and support partners to keep vehicles available for use. Address escalated customer queries or complaints, ensuring timely resolution. Accurately process fines and penalties within set deadlines. Organise purchase orders and manage invoices. Develop training materials and deliver training sessions for dealership staff on mobility services. Communicate key service updates to dealership staff. Log technical issues with suppliers for swift resolution. Monitor and respond to online customer reviews and queries. Analyse customer support reports to maintain high satisfaction levels. Handle GDPR-related queries, ensuring strict compliance with protocols. Track and improve customer satisfaction scores. Record company expenses on the relevant platform. Continuously review and refine procedures for improved efficiency. Process outstanding payments promptly. Prepare condition reports for vehicles removed from the fleet. Perform general administrative tasks as required. The Person Main Requirements: Strong organisational and time management abilities. Excellent communication skills. Experience in process management. High attention to detail. Ability to multitask effectively. Proficiency in Microsoft Excel. #J-18808-Ljbffr
Our client, located in Virginia in Co. Cavan is looking to hire a Transport Planner / Administrator to join their out of hours office team. This is an Out of Hours job - hours of work 18:00pm - 03:00am. Out of Hours is a crucial role within the traffic office team, responsible for ensuring smooth and efficient operations during non-standard working hours. This position requires excellent organizational skills, attention to detail, and the ability to handle various administrative tasks. The role is ideal for individuals who thrive in dynamic environments and can manage multiple priorities simultaneously. Key Responsibilities Coordinate Transport Schedules Manage and adjust transport schedules to ensure timely deliveries and pickups during out-of-hours periods. Communication: Serve as the primary point of contact between drivers, clients, and other stakeholders, ensuring clear and effective communication to all Issue Resolution: Address and resolve any transport-related issues that arise during out-of-hours, minimizing disruption to operations Data Entry and Record Keeping: Maintain accurate records of transport activities, including schedules, delivery notes, and any incidents in the in-house ERP system, MoveIT, Compliance: Ensure all transport activities adhere to company policies and legal regulations, including health and safety standards Reporting: Prepare and submit regular reports on transport activities, highlighting any issues and suggesting improvements Driver Compliance: Ensure drivers comply with all health and safety guidelines and adhere to relevant driver legislation Ad Hoc Duties: Perform other duties as required by management to support the team and business operations. Required Skills and Attributes Communication Skills: Excellent verbal and written communication skills to ensure clear and accurate information sharing and accurate attention to detail. Organizational Skills: Strong organizational abilities to manage multiple tasks efficiently. Technical Proficiency: Proficiency in Microsoft Office Suite, Excel and experience working with various IT/ERP systems such as MoveIT Problem-Solving: Ability to address and resolve issues quickly and efficiently. Flexibility - Willingness to work non-standard hours, including nights and weekends Initiative and Independence: Ability to work effectively on your own initiative Teamwork: Strong ability to work collaboratively as part of a team. Preferred Experience Previous experience in an administrative or customer service role, particularly within the logistics or transportation industry Knowledge of EU Working Time Directive, Digital Tachograph regulations, and other relevant regulations This role is an excellent opportunity for a dedicated professional seeking to make a significant impact in the logistics industry while enjoying the flexibility of out-of-hours work. If you are detail-oriented and thrive in a fast-paced environment, we encourage you to apply. Skills: Transport planner
Our client, is an Irish healthcare company that works with top global, European, and Irish pharmaceutical and medical device manufacturers is looking to hire a Warehouse & Logistics Operative to join their Dublin team. This role involves maintaining warehousing and logistics to improve efficiency, profitability, and customer satisfaction. Key Responsibilities: Receive, sort, label, and store warehouse products. Prepare orders for delivery or pickup (packing, labelling, and shipping). Update customers on order status. Organize deliveries, both on-site and off-site. Keep the workspace clean and organized. Communicate with supervisors and coworkers. Maintain warehouse equipment. Collect and deliver urgent order deliveries when needed. The Person Requirements: Experience working in a warehouse. Knowledge of inventory systems and software. Familiarity with warehouse practices. Good organization and time management skills. Experience with customs is a plus (but not necessary). Manual handling training (can be provided). Forklift license (can be provided). Full clean driving licence. The Package Bonus based on performance. Great training and development opportunities. If you meet all the key requirements, please send us your CV today through the link. Leinster Appointments is committed to providing a professional service where all CVs are kept confidential and will not be submitted to any third parties without candidate’s knowledge or consent. #J-18808-Ljbffr
