About The Role
We are seeking a motivated entry‑level Engineer Assistant to join our Engineering Team in Cardiff , working closely with an experienced Service Engineer as part of a twoperson team . This is an excellent opportunity for someone at the start of their technical career who wants hands‑on experience, structured training, and a clear pathway into a Service Engineer role .
You will support day‑to‑day service activities both on‑site and occasionally in an office‑based environment. With full training provided, this role is ideal for someone eager to learn, develop practical skills, and deliver excellent customer service.
Key Responsibilities
Team Support: Assist the Service Engineer with daily tasks while working together as a 2‑man team.
Customer Interaction: Support customer visits by maintaining a polite, professional manner and assisting with job updates under guidance.
Task Management: Learn to use PDA/mobile software to receive and manage jobs accurately.
Reporting: Assist with completing job reports and providing feedback after site visits.
Safety Awareness: Carry out basic visual safety checks and report any concerns to the Service Engineer or line manager.
Stock Support: Help with monthly van stock checks and ensure parts used are recorded correctly.
Training & Development: Take part in on‑the‑job training and development programs aimed at progressing to a Service Engineer role.
Flexibility: Be flexible with working hours in line with the lead engineer’s schedule.
Future Progression: Once trained and signed off, you may occasionally cover service work independently.
Skills And Experience
This is an entry‑level role, so previous engineering experience is not essential. We're looking for someone with the right attitude and willingness to learn.
Physically fit and comfortable with hands‑on work
Strong interest in technical or engineering work
Good communication and basic customer service skills
Comfortable using smartphones or mobile technology
Clean Irish driving licence (essential)
Reliable, motivated, and keen to develop long‑term within the company
About Us: Kingspan Water & Energy
Kingspan Water & Energy, part of the global Kingspan Group PLC, is a leading provider of sustainable water and energy storage solutions. We design and manufacture industry‑leading products that support high‑performance buildings and infrastructure worldwide.
Why Join Kingspan?
Clear Career Path: Structured progression from Engineer Assistant to Service Engineer
Training & Development: Continuous technical and personal development training
Team‑Based Learning: Hands‑on mentoring while working in a supportive 2‑person team
Supportive Culture: Collaborative, inclusive, and safety‑focused environment
Health & Wellness Benefits: Discounted gym memberships, eye tests, and virtual healthcare
Financial Benefits: Pension scheme and life assurance up to four times salary
Employee Perks: Cycle to Work Scheme, staff discounts, referral bonuses, and more
Join Us
If you’re looking to start a practical, customer‑focused engineering career and want to learn from experienced professionals in a supportive team environment, we’d love to hear from you.
Kingspan is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.
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