Kilkenny Ormonde Hotel are recruiting a Hotel Receptionist - Part Time Positionto join our Front Office Team 4/5 days per week. Reporting to the Front Office Manager, the successful candidate's responsibilities will include: Providing excellent service to guests at all times Adhering to company Brand Standards Ensuring smooth completion of Front Office operations Check-in and check-out of guests at Reception Dealing with guest queries Processing payment for guests bills on check-out Organising check-in for large tours and groups with room allocations Taking reservation calls when required Ideal Candidate An individual with a positive, professional and friendly manner who excels in customer care The ability to work in a fast paced environment whilst ensuring attention to detail Organisational and Administrative Skills Strong IT Skills Experience with Hotsoft would be desirable Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periods Previous experience in a similar role is essential, preferably in a 4* Hotel Benefits of working with the Kilkenny Ormonde Hotel: Complimentary Leisure Club Membership Complimentary meals while on duty Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick Discounted Accommodation and F & B rates in Windward properties Discounted Friends and Family Rate Discount on prebooked events in the property Employee Referral Scheme Uniform Provided Christmas Savings Scheme Career Development Programme Employee Assistance Programme Please apply with full CV. We are an equal opportunities employer Skills: Hotel reception Guest Assistance Making Reservations Guest relations Communication
Job Description: We have a very exciting new position available for a Restaurant and Bar Manager in the Kilkenny Ormonde Hotel. Objective of the Role: Reporting to the Operations Manager, the Restaurant and Bar Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager. Key Duties and Responsibilities: - Assist in the management of the day-to-day operation of Food & Beverage Operation, leading by example, to achieve the highest level of Guest satisfaction -To ensure that the company policies, the vision statement and departmental objectives are followed and utilised at all times. - Anticipate guest needs, and proactively manage their expectations. - Makes recommendations in relation to Food and Beverage operations in order to achieve better service standards. - Ensure prompt resolution of customer issues. - Have full knowledge of the hotel and all departments. Requirements: - Previous Restaurant and Bar Management experience in a busy property - Have the ability to manage a large and demanding Hotel operation on a daily basis to include: Conferencing, Weddings, Bars and Restaurant - Excellent communication skills. - Excellent attention to detail - Ability to lead a team - Exceptional Customer Service Benefits of working with Kilkenny Ormonde Hotel: Free Membership at Ormonde Leisure Club Meals on duty Progressive Training We are an equal opportunities employer. Please apply with your CV and cover letter. Job Types: Full-time, Permanent Application question(s): Are you over the age of 18 years old? Are you available to work Mid-Week & Weekends? Do you have 1 to 2 years experience in this role or similar? Are you eligible to work in Ireland? Work Location: In person Reference ID: KOHDM2021 Job Type: Full-time Benefits: Gym membership On-site gym On-site parking Work Location: In person
