Overview The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls, and resiliency teams. The team under the group focuses on cybersecurity in Public Clouds. We proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls in Public Cloud Environments. As a Cloud Security Software Engineer at JPMorgan Chase within the Cybersecurity & Technology Controls group, you will help build solutions relating to Cloud Environment Governance and Protection, Auditing, Monitoring, Remediation, and Reporting. You will help develop software solutions to ensure a secure Public Cloud environment and implement sufficient controls to safeguard and protect resources in Public Clouds. Job Responsibilities Engage and improve the whole lifecycle of services - from inception and design through deployment, operation and refinement Develop, test, deploy, maintain and enhance software/tooling solutions Manage individual project priorities, deadlines and deliverables Perform design and code reviews Develop and build solutions relating to Cloud Environment Governance and Protection, Auditing, Monitoring, Remediation and Reporting Design, develop and improve services to scale as the firm's cloud usage grows. Required Qualifications, Capabilities, and Skills BS degree in Computer Science or equivalent practical experience Proficiency and hands-on experience in AWS services, including Lambda, SQS, DynamoDB, EKS, etc Practical exposure with Infrastructure as Code (IaC) solutions such as Terraform and CloudFormation Experience in developing enterprise software and proficiency in multiple technologies, preferably Python CI/CD experience utilizing tools such as Github, Jenkins etc. Experience with development methodologies, e.g. Agile Work independently and collaborate within a team to develop meaningful relationships to achieve common goals Proficient verbal and written communication skills Preferred Qualifications, Capabilities, and Skills Savvy Cybersecurity knowledge Experience with Azure, GCP or other Public Cloud environments is a plus. Cloud Certifications including AWS Developer Associate, AWS Solutions Architect Associate About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? This is a unique opportunity to work in the Private Equity and Real Estate Services (PERES) team and partner with our Business to provide comprehensive and high-quality outsourced administration & banking services to private equity firms and institutional investors. J.P. Morgan enables private equity managers and institutional investors to focus on building wealth—while we take care of all their administrative needs. Job Summary: As an AVP at J.P. Morgan, you will operate within a client-centric & end-to-end model. You will have full ownership of all aspects of fund administration, including but not limited to client services, financial reporting, investor relations, and capital event servicing. If you want to work on a private markets fund in its entirety, then this may be the role for you! A typical day could involve balancing deal funding processes, managing an audit, and handling investor queries simultaneously. This role offers a great level of dynamism. Job Responsibilities: Be a culture carrier for J.P. Morgan’s Business Principles supporting Diversity, Equity, and Inclusion across the organization. Manage monthly, quarterly, and annual accounting, audit, and reporting functions for a portfolio of closed-ended and semi-closed-ended private equity and debt funds. Maintain responsibility for LP/investors’ capital calls, distributions, investor financial reports, and capital statements. Build strong and meaningful relationships with client stakeholders through a keen understanding of contractual and service delivery agreements, with a dedication to excellent execution against agreed deliverables. Defend against scope creep and contribute to enforcing rigorous Change Control processes. Execute the function’s control frameworks through high-quality execution of checklists and procedures, successful partnerships with Business Control functions, and internal audits. Be responsible for the timely escalation of both successes and issues to Senior Management. Required qualifications, capabilities, and skills: A proactive attitude demonstrating the ability to multi-task and work to tight reporting deadlines. Organization and planning skills are key. Dedicated to doing the right thing with ownership and accountability. Willingness to own the full end-to-end servicing of a fund or client relationship. Data literate, understanding the importance of the data chain in private market structures and skilled in governing its upkeep. An advocate of a global operating model with a drive to develop self and the global team, to improve processes and client outcomes. Strong written and verbal communication skills. A qualified or part-qualified accountant with proven experience in accounting, with exposure to US/Lux/UK GAAP and IFRS. Preferred qualifications, capabilities, and skills: Prior experience in private equity fund administration or the alternatives funds industry. Knowledge of FIS Investran or Arcesium is a distinct advantage. #J-18808-Ljbffr
Job Description Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers. As a Lead Security Engineer at JPMorgan Chase within the Cybersecurity & Technology Controls, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains. We are looking for an experienced lead security engineer to join our team as a specialist in cloud security posture management in Data and AI/ML. You will be responsible for developing and deploying CSPM guardrails across Data and AI/ML technologies. We are looking for a cloud security leader who is passionate about Data & AI/ML security and automating cloud security drift monitoring at scale. You will be required to apply your in-depth of cloud security knowledge and expertise to all aspects of cloud security posture management development lifecycle, as well as partner continuously with your many product stakeholders on a daily basis to stay focused on common goals. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers . Best yet, you will be joining a team of highly motivated and skilled security architects who will help you to lay the foundations of a great career at JP Morgan Chase. Job responsibilities Develop and deploy cloud security posture management guardrails across Data & AI/ML technologies Maintain and enhance existing cloud security posture management guardrails in Data & AI/ML technologies Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks Provide thought leadership for cloud security posture management in Data and AI/ML technologies Identify and address security vulnerabilities, security risks, and other compliance issues Partner with product managers to create key objectives and roadmaps Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability Serves as function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firm wide frameworks, tools, and practices of the Software Development Life Cycle Required qualifications, capabilities, and skills Proficient in cloud security posture management (e.g., Wiz, Lacework, Orca Security, Prisma Cloud, Crowd Strike Falcon Cloud Security, etc.) coding in one of more languages Advanced expertise in one or more programming languages or applications Experience engineering with infrastructure as code (e.g., Terraform, Cloud Formation, etc.) Solid understanding of agile methodologies such as DevOps, CI/CD, application resiliency, and security Strong understanding of cloud computing concepts and services such as AWS, Azure, GCP, etc Demonstrable interest in cloud security Strong analytical and evaluation skills to identify and address security challenges effectively with both technical and non-technical stakeholders at many levels within and outside of the firm Ability to tackle development and functionality problems independently with little to no oversight Bias for action, highly organised and proficient in documentation Preferred qualifications, capabilities, and skills Demonstrable interest in Data & AI/ML Security concepts, threats, and vulnerabilities including Data Analytics and Generative Large Language Models Cloud & Security certifications such as AWS Solutions Architect Associate/Professional, AWS Security Speciality, AWS Data Engineer Associate, HashiCorp Terraform Associate, Azure Security Engineer Associate etc. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr
Job Description The Cybersecurity & Technology Controls (CTC) group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm protected, stable and resilient. This role is within the CTC Product Security team aligned to the Azure Cloud Enablement (ACE) programme. As a Cloud Security Engineer, your primary responsibility will be to ensure that Public Cloud is adopted in a secure and compliant manner. You will play an important role in identifying and managing risk related issues and actions with respective technology. You will have an eye for detail and an ability to see the big picture across security issues. Responsibilities: Support the execution and enhancement of a long term information risk and control strategy designed to keep the information assets of the public cloud secure. Deliver risk based assessments of secure technology controls relating to cloud services, cloud platforms and architectural components. Support business technology teams to understand firm control requirements and implementations across a broad range of cloud architectures. Perform security reviews of infrastructure-as-code for cloud platform development. Contribute to documentation and agile processes in support of security programs. Interface with wider CTC teams ensuring platform integration with security operations, threat intelligence, IAM and network security. Preferred Skills: Keen desire to understand and secure public cloud technology. Eagerness to collaborate in a team, and comfortable in both virtual and office environments. Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive. Proficient verbal and written communication skills, including the ability to effectively participate in discussions and meetings with internal management, peer groups, regulators and senior stakeholders. Ability to prioritize and work under stringent timelines. AWS, Azure or Google Cloud certifications would be an advantage. Hands on experience of developing, engineering or architecting within a public cloud environment would be an advantage. Experience engineering with Terraform or infrastructure-as-code would be an advantage. Understanding of DevOps or CI/CD concepts would be an advantage. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr
Job Description Join our established Ireland Compliance team, based in Dublin, as we seek an experienced Compliance professional to perform role of PCF-12 Head of Compliance for a JPMorgan MIFID Investment Firm, regulated by the Central Bank of Ireland (CBI). This role is ideal for a seasoned Compliance professional who thrives in a dynamic business environment, enjoys a generalized role and is seeking to advance your career within a leading global financial services firm. As a Compliance Officer Vice President within the Markets Compliance Team, you will report to the Ireland Head of Compliance. The Ireland Compliance team coverage responsibilities include various J.P.Morgan Irish regulated entities across the Markets, Payments, Fund Administration Services, & Custody and Depositary industry sectors, as well as contributing to regional, and global initiatives. A strong emphasis is placed on teamwork, and as part of our team, you will collaborate with colleagues to drive compliance excellence and support the firm's strategic objectives. Job responsibilities: Perform the PCF-12 Head of Compliance role for a JPMorgan MIFID Investment Firm. Conduct Compliance Risk assessments, including new product development and implementation. Engage with regulatory bodies. Report to internal committees and Boards. Provide appropriate, meaningful oversight and second line of defense (2LOD) challenge in relation to Compliance Risk matters. Conduct monitoring and assurance reviews. Prepare and review 2LOD Policies and Procedures. Manage general internal stakeholder queries across all three lines of defense. Analyze regulatory and market developments. Participate in and contribute to regional, line of business, and firmwide CCOR initiatives and global practices. Assist with ad-hoc administrative tasks as required. Required qualifications, capabilities, and skills: 5+ years of Compliance related experience with track record of delivering high quality 2LOD compliance oversight. Strong knowledge and experience of EU and Irish financial services regulations, with specific focus on MiFID, Individual Accountability Framework/Fitness & Probity, Senior Executive Accountability Regime, and Outsourcing requirements. An ability to work as part of a high performing team and independently. Excellent attention to detail, organisational, planning and critical thinking skills. Strong interpersonal, multi-tasking and stakeholder management skills demonstrating a solution focused risk management decisioning mindset. Deliver results with a high level of professionalism, self-motivation, and integrity. Excellent written and spoken communication skills. Preferred qualifications, capabilities, and skills: Professional Compliance qualifications are desirable e.g. Professional Diploma in Compliance (LCI) or working towards/ willingness to complete. Previous regulatory engagement experience, ideally with the CBI and/or European Central Bank (ECB), would be advantageous. Previous experience or familiarity desirable with relevant EU, UK and US regulations, particularly, MiFID2, Market Abuse Regulation, EMIR and Dodd-Frank. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr
Job Description Take on a crucial role where you'll be a key part of a high-performing team delivering secure software solutions to EPX (Engineer's Product and Experience) teams and their customers. Make a real impact as you help shape the future of software security at one of the world's largest and most influential companies. As a Lead Security Engineer at JPMorgan Chase within CTC Enterprise Product Security, you are an integral part of team that works to deliver software solutions that satisfy pre-defined functional and user requirements with the added dimension of preventing misuse, circumvention, and malicious behavior. As a core technical contributor, you are responsible for carrying out critical technology solutions with tamper-proof, audit defensible methods across multiple technical areas within various business functions. Job responsibilities Executes creative security solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions and break down technical problems Develops secure and high-quality production code and reviews and debugs code written by others Minimizes security vulnerabilities by following industry insights and governmental regulations to continuously evolve security protocols, including creating processes to determine the effectiveness of current controls Works with stakeholders and business leaders to understand security needs and recommend business modifications during periods of vulnerability Conducts discovery, vulnerability, penetration testing, and threat scenarios on multiple organizational assets to identify and assess if vulnerabilities are present, and executes threat modeling for multiple applications including external applications interacting with the internal JPMorgan Chase network Adds to team culture of diversity, equity, inclusion, and respect Ability to execute Threat Modelling Required qualifications, capabilities, and skills 7+ years experience Skilled in planning, designing, and implementing enterprise level security solutions Advanced in one or more programming languages Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Experience with threat modeling, discovery, vulnerability, and penetration testing In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience effectively communicating with senior business leaders AWS Security Certifiaction About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr
Job Description Head of Outsourcing Governance Ireland JP Morgan's Commercial & Investment Bank (CIB) is seeking an Executive Director to lead the Ireland Outsourcing Governance (OG) team and framework across all legal entities in Ireland. The successful candidate will be responsible for leading the Ireland OG team and evolving the OG framework to compliance with regulatory guidelines for outsourcing and third-party management, including the Central Bank of Ireland (Investment Firms) Regulations 2023, the Central Bank Cross-Industry Outsourcing Guidance 2021, the Digital Operational Resiliency Act (DORA), and the European Banking Authority guidelines on outsourcing. The position is currently a controlled function (CF) role. The candidate will manage the OG team to drive the strategic outsourcing governance agenda, partner with the relevant legal entities to assess and review and approve outsourcing engagements, identify and execute process improvements, enhance the control environment and proactively mitigate risk through effective governance. The candidate will also manage regulatory changes impacting the Ireland outsourcing framework. They will represent the Firm in engagements with the regulator and with industry organisations, to clarify the Firm's understanding and application of outsourcing regulation, advocating for simplification and regulatory alignment in outsourcing and third-party management processes. The role reports locally to the Ireland Country Head and functionally to the JPMorgan SE European Head of Outsourcing Governance & Oversight. It is also accountable to the heads of the Irish legal entities for OG issues impacting those entities. Job Responsibilities Manage and lead the Ireland OG team to deliver effective outsourcing management, control and monitoring processes. Ensure continuous update of the Ireland Outsourcing Governance (OG) framework to meet regulatory demands. Chair monthly Outsourcing Forum meetings, ensuring effective challenge and discussion of all materials, and recording of clear and concise minutes. Report to the relevant legal entities on OG matters, including Boards, the Location Operational Risk and Control Committee, and the Local Management Committee. Build positive relationships through timely delivery of OG commitments and effective communication with stakeholders across the 1st, 2nd and 3rd line of defence. Externally, engage with regulators and industry associations on OG matters, advocating for simplification, regulatory clarity, and regulatory alignment on outsourcing and third-party management processes. Collaborate with internal and external auditors and clients on OG matters. Develop a clear strategy for the Ireland OG function and roadmap for implementation. Ensure robust controls in maintaining full documentation of the outsourced activities. Maintain a comprehensive inventory of all internal and external outsourcing arrangements to regulatory standards. Ensure timely escalation of risks to the senior management and relevant risk forums. Collaborate with partners in UK, the EEA and other locations to drive synergies in processes and framework. Present a clear view of Ireland systemic requirements to the firm-wide CTPO organisation. Required qualifications, capabilities, and skills. Strong leaderships skills to manage and develop the Ireland OG team. Expertise in Ireland's regulatory framework for outsourcing and third-party management, including the Central Bank of Ireland (Investment Firms) Regulations 2023, the Central Bank Cross-Industry Outsourcing Guidance, the Digital Operational Resiliency Act (DORA), as well as the European Banking Authority guidelines on outsourcing. Ability to Chair effectively monthly Ireland Outsourcing Forum meetings to deliver constructive challenge and discussion of agenda items. Experience in managing stakeholders, internally and externally, in relationship building. Prior experience delivering cross location projects. Ability to support regulatory related projects and firmwide objectives. Excellent interpersonal skills to engage and influence across various levels. Ability to build and maintain an effective relationship on OG matters with the heads of the Ireland legal entities, and externally with the regulator and industry associations. Ability to take ownership, work independently and manage multiple tasks in a fast-paced environment. Action and outcome driven approach to deliver results within time limits. Preferred qualifications, capabilities, and skills Communication & Stakeholder Management - ability to communicate clearly through reports and presentations. Ability to present at governance forums to multiple stakeholders, including legal entity Boards. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. #J-18808-Ljbffr
Opportunity to manage complex programs at a leading firm, driving innovation and success with expert skills Job summary: As a Reliability Program Manager within the International Consumer Bank at JPMorgan Chase, you will play a pivotal role in delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team, with a curious mindset and a keen interest in new technology. You will be part of the Reliability team dedicated to enhancing customer experiences and safeguarding the business by ensuring our products and services are reliable at every stage. You will play a crucial role in defining our program management roadmap, fostering close collaboration with product managers, engineers, and leadership, and promoting excellence and innovation across various aspects of our organization. The Reliability team within ICB, is dedicated to enhancing customer experiences and safeguarding the business by ensuring our products and services are reliable at every stage. This team comprises Reliability Operations, Business and Technology Resiliency, Site Reliability Engineering, and Governance & Transformation. As a member of the Reliability team, you'll play a crucial role in defining our program management roadmap. The team functions horizontally across the line of business, fostering close collaboration with product managers, engineers, and leadership. As a Reliability Program Manager within the Reliability team at JPMorgan Chase, you will play a strategic role in promoting excellence and innovation across various aspects of our organization. Your responsibilities encompass strategy, leadership, and networking to achieve a holistic approach to organizational development and success. Job responsibilities: Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Develop executive-level decks, strategic communications, presentation materials, and multi-audience-facing narratives that communicate Reliability’s strategy, vision, and performance with clarity and persuasion. Required qualifications, capabilities and skills 5+ years of experience or equivalent expertise in program management, leading complex projects and programs in a large organization Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Excellent written and verbal communication skills. Experience in managing successful OKR cycles. Strong project management experience, with demonstrated ability to run initiatives across teams and deliver results on time. Demonstrates a willingness to understand new/emerging technologies that impact business. Partners with Technology and the Business to pilot and implement new technology that creates competitive advantage. Preferred qualifications, capabilities, and skills Project management accreditation preferred . Accreditation and practitioner experience in Project Management . Prince II, PMI or PMP Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. #J-18808-Ljbffr
Job Description We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionize mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. Join our dynamic Reliability team within International Consumer (which includes Chase UK), to enhance customer experience and safeguard our business by ensuring our products and services are reliable at every step. As a key member of the Governance & Transformation team, you will play a crucial role in refining Reliability processes and controls. This position requires significant stakeholder engagement across International Consumer and collaboration with Business Resiliency, Technology Resiliency, Site Reliability Engineering, and Reliability leadership. Key Responsibilities: Coordinate and conduct comprehensive process and control reviews to ensure alignment with firmwide requirements, proactively identifying potential gaps or issues. Identify improvement opportunities across Reliability processes and controls, engaging with team leads as part of sprint planning to ensure they are prioritised for implementation. Help facilitate sprint planning for the Governance & Transformation team to scope the correct controls for review in line with leadership priorities. Hold your own as a risk & controls SME in conversations with other 1LOD and 2LOD teams and mentor more junior team members. Interface with risk pillar leads to understand upcoming changes to technology controls and procedures, undertake applicability assessments and develop implementation plans. Analyze emerging issues across Lines of Business to assess their impact on Reliability processes and controls. Perform pre-validation and sustainability monitoring of resolved issues, utilizing control KPIs. Actively participate in key forums and engage proactively with 2LOD stakeholders to understand their concerns and manage expectations. Streamline efforts and enhance messaging to 2LOD, 3LOD, and Regulatory stakeholders by producing and reusing high-quality content. Automate repetitive processes and reporting to achieve efficiencies across Reliability. Experience and Qualifications: Experience working with operational risk and/or controls. Direct experience working in one or more of the following: technology governance, cyber, change, resiliency, incident management. Demonstrable experience managing significant pieces of work/projects and workstreams with minimal oversight. Demonstrated ability to analyze data and develop compelling insights. Background in strategy or technology consulting beneficial. Experience working with or within compliance or regulatory management teams is beneficial. Experience managing or mentoring more junior colleagues. Skills and Behaviours: Confident communicator with stakeholder influencing skills. Strong written communication and presentation abilities. Strong understanding of Agile principles and ways of working (preferably using Jira). Self-motivated with a continuous improvement mindset, challenging the status quo. Strong analytical and problem-solving abilities. Ability to collaborate effectively across teams and manage multiple stakeholders. About Us: JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. We are a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. We serve millions of consumers in the United States and many of the world's most prominent corporate, institutional, and government clients under our J.P. Morgan and Chase brands. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr
As a Lead Site Reliability Engineer at JPMorgan Chase in the Commercial & Investment Bank's Digital & Platform Services division, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. This role will involve designing, managing, and maintaining tools to automate operational processes on AWS. You will also collaborate with team members to identify comprehensive service level indicators and work with stakeholders to establish reasonable service level objectives and error budgets with customers. Job responsibilities Manage incident response to swiftly mitigate business impacts by coordinating cross-functional teams. Serve as the primary point of contact during major incidents, demonstrating the ability to quickly identify and resolve issues to prevent financial losses. Participate in 24x7 support coverage as required. Oversee, track, and validate all changes to the Production and Disaster Recovery environments. Automate security controls, governance processes, and compliance validation on AWS. Lead initiatives to enhance the reliability and stability of team applications and platforms, utilizing data-driven analytics to improve service levels. Document and share knowledge within the organization through internal forums and communities of practice. Provide ongoing guidance, tools, and solutions to support the firm's growth. Champion and demonstrate site reliability culture and practices, exerting technical influence throughout the team. Exhibit a high level of technical expertise in one or more domains, proactively identifying and resolving technology-related bottlenecks. Strive to become an expert on the applications and platforms under your purview, understanding their interdependencies and limitations. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience. Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform. Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, Go, Shell Script, etc.). Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines. Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Proficiency and experience in Cloud Platform (AWS) infrastructure and setting up monitoring / observability for applications migrated to cloud platforms. Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.). Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.). Experience with troubleshooting common networking technologies and issues. Ability to identify and solve problems related to complex data structures, algorithms, and new technologies, and if needed, self-educate on new technology. Ability to expand and collaborate across different levels and stakeholder groups. Preferred qualifications, capabilities, and skills Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team. Ability to initiate and implement ideas to solve business problems. Experience building dashboards with products such as Grafana. Prior experience in both Systems Engineering and Software Development. AWS certification as an Architect, DevOps is preferred. #J-18808-Ljbffr
