Certa Ireland is a subsidiary of DCC plc and part of the Energy Division of the Group. We are a leading supplier of fuel and lubricants across Ireland. Main Purpose Of The Role To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities include telesales and customer care, involvement in credit control phone calls and co‑ordination with reps and drivers to ensure excellent customer service in all areas of the sale. The Depot Assistant will support the Depot Supervisor in the day‑to‑day activities of the depot. Availability requirement: Weekday and Weekend Flexibility. Safety Complete daily depot checks using the systems provided. Report near misses using the correct system. Report any safety concern to your supervisor. Ensure that you are compliant in wearing the correct PPE whilst out in the yard. Sales Taking payment at the depot for all yard sales. Placing domestic and bulk orders for customers over the phone and at the counter. Promote the sales of other products in the depot. Promote the Tesco Clubcard to customers paying for fuel. Promote HVO as an alternative to customers over the phone. Encourage customers to pay by credit card or COD for their domestic delivery. Customer Service Be customer obsessed, always trying to exceed customers' expectations. Promote the Certa brand to customers. Ensure that all customer queries are dealt with in an appropriate time frame to their resolution. First point of contact on the phones, ensuring all incoming calls are handled efficiently. Maintain good relations with existing customers. Check customer pricing / balances while customers are on the phone. Set up new domestic customers while the customer is on the phone, ensuring data is accurate and complete. Administration & Other Assist the supervisor in working with head office to ensure all processing is closed off correctly to agreed timelines. Carry out end of shift procedures, including cashing off yard sales to ensure all paperwork is completed correctly and accurately. Follow end‑of‑day procedures, including closing and locking up the yard while observing safety and security policies. Complete ad hoc administration duties as required to ensure the smooth running of the depot. Treat customers (external and internal) with dignity and respect. Embrace the Certa way culture in daily tasks. Be open to suggesting improvements to your supervisor. Be willing to accept feedback and learnings. Personal Attributes / Experience Required Previous experience in a customer-focused role. Experience working within a telesales environment is advantageous. Cash handling experience is advantageous. IT skills – proficient in Microsoft Excel and Teams. Resilient and capable of working well under pressure. Committed, enthusiastic and energetic. A strong relationship builder. A highly motivated self-starter. Detail-oriented, focused on accuracy and attention to detail. #J-18808-Ljbffr
Jones Oil (Certa Ireland) is seeking a Depot Assistant in Sligo to support the daily operations of the depot. Key responsibilities include handling customer calls, managing yard sales, and assisting with administrative duties. Candidates should have experience in a customer-focused role, preferably in telesales, along with cash handling and strong IT skills. The role requires flexible availability, especially in the evenings and weekends, and promotes a customer-obsessed culture. #J-18808-Ljbffr
Jones Oil (Certa Ireland) in County Cavan is looking for a dedicated individual to support the depot supervisor with day-to-day activities. The role involves ensuring excellent customer service, assisting in achieving sales targets, and developing training plans for staff. Ideal candidates will have strong people management skills and a customer-focused mindset, with the ability to handle stressful situations calmly. Join a team committed to maintaining safety and core values at the depot. #J-18808-Ljbffr
Join Jones Oil (Certa Ireland) as a Depot Assistant in Clonmel, where you'll assist in the day-to-day smooth running of the depot. Your responsibilities will include making inbound and outbound calls, promoting sales, and ensuring excellent customer service. Key qualifications include customer service experience, telesales expertise, and proficiency in Microsoft Excel and Teams. We're looking for a committed and energetic individual who values detail and accuracy. Weekday and weekend flexibility is required. #J-18808-Ljbffr
Brief Description Founded in 2007, Alternative Energy Ireland (AEI) is Irelands longest-standing specialist in renewable energy. Being entirely Irish owned, our mission is to empower our customers to enhance their energy efficiency and improve their ESG (Environmental, Social, and Governance) scores. At AEI, we are deeply committed to our industry and have earned a solid reputation as experts in this rapidly expanding field. By partnering with Europe's leading manufacturers, we offer a diverse range of renewable technologies tailored to meet the diverse needs and preferences of businesses across all sectors. Central to our success is our dedicated team, who share our vision, mission, and passion for creating a more sustainable future. Job Summary Due to the continued success of our business, particularly in the residential division, we are seeking an Energy Consultant to join our residential sales team. This role will focus primarily on selling Solar PV and battery systems. As a key member of our sales team, the successful candidate will be responsible for generating new business within the residential market. You will work closely with our residential and sales support teams to propose customised solutions for each customer, ensuring their specific needs are met. Responsibilities Effectively manage a dynamic sales pipeline Maintain accurate and up-to-date records in our in-house CRM system to track sales progress Coordinate schedules for conducting surveys and scheduling order reporting Engage with customers to assess their needs and develop tailored solutions accordingly. Promptly follow up on leads and deliver timely quotes to clients Cultivate and nurture relationships to ensure exceptional customer satisfaction Proactively identify new sales leads through focused business development initiatives. Stay updated on product advancement and industry developments What Are We Looking For Highly organised and adept at managing multiple projects concurrently Previous experience in the solar/renewable energy sector or prior sales experience with technical projects or solutions is highly advantageous Demonstrated commitment to customer satisfaction Proven ability to collaborate within a team to achieve goals. Strong commercial acumen and customer-centric mindset Excellent interpersonal skills Self-motivated with a positive approach to overcoming challenges Proficient in computer skills, including MS office What You Will Get In Return Competitive compensation package, including company vehicle, phone and laptop Wellness allowance towards health insurance / gym membership upon completion of probation Early finish every Friday Quarterly company events Ongoing company training Opportunities for professional growth and career development Collaborative and innovative working environment #J-18808-Ljbffr
Jones Oil (Certa Ireland) is hiring an Energy Consultant for their residential sales team in Dublin, Ireland. The role emphasizes selling Solar PV and battery systems, managing a sales pipeline, and developing tailored solutions for residential customers. Candidates should have experience in the renewable energy sector and possess strong organizational and interpersonal skills. The position offers competitive compensation, a company vehicle, wellness allowance, early finishes on Fridays, and growth opportunities within a collaborative environment. #J-18808-Ljbffr
Jones Oil (Certa Ireland) is seeking a sales professional for managing Fuelcard customer accounts in Portlaoise, Ireland. The successful candidate will be responsible for selling Fuelcard products to commercial customers, driving growth, and ensuring customer retention through exceptional service. Key qualifications include 2+ years in sales or customer service, strong relationship management, and excellent communication skills. Join us to thrive in a dynamic environment focused on building strong customer partnerships. #J-18808-Ljbffr
Brief Description Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email ciara.delaney@certaireland.ie. Main Purpose Of The Role To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale. The Depot Assistant will support Depot Supervisor in the day-to-day activities of the depot. Availability requirement Flexible availability required, particularly Monday–Thursday evenings and Sunday evenings. This contract is to cover a period of Maternity Leave on a specific purpose contract. Safety Complete daily depot checks using the systems provided. Report near misses using the correct system. Report any safety concern to your supervisor. Ensure that you are compliant in wearing the correct PPE whilst out in the yard. Sales Taking Payment at the Depot for all Yard Sales. Placing domestic and bulk orders for customers over the phone and at the counter. Promote the sales of other products in the depot. Promote the Tesco Clubcard to customers paying for fuel. Promote HVO as an alternative to customers over the phone. Encouraging customers pay by credit card or COD for their domestic delivery. Customers Service Be customer obsessed always trying to exceed customers expectations. Promote Certa as a brand to customers. Ensure that all customers queries are dealt with in an appropriate time frame to their resolution. First point of contact on the phones ensuring all incoming calls are handled in an efficient manner. Maintaining good relations with existing customers. Checking customer pricing / customer balances while customers are on the phone. Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete. Administration & Other Assisting the supervisor in working with head office to ensure all processing is closed off correctly to agreed timelines. Carrying out end of shift procedures including cashing off yard sales to ensure all paperwork is completed correctly and accurately. Following end of day procedures including closing and locking up the yard while observing safety and security policies. To complete ad hoc administration duties as required ensuring the smooth running of the depot. Treat customer both external and internal with dignity and respect. Embrace the Certa way culture in your daily tasks. Be open to suggest improvements to your supervisor. Be willing to accept feedback and learnings. Personal Attributes / Experience Required Previous experience in a customer focused role. Experience of working in within a telesales environment is advantageous. Cash Handling experience is advantageous. IT skills – proficient in Microsoft Excel and Teams Resilient and capable of working well under pressure. Committed, enthusiastic and energetic. A strong relationship builder. A highly motivated self-starter. Detail-oriented, focused on accuracy and attention to detail. #J-18808-Ljbffr
Brief Description Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email Ciara.Delaney@certaireland.ie. Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We were born out of the combination of successful Irish energy brands. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services and lubricants. In recent years Certa Ireland has grown with the acquisition of Campus Oil, Jones Oil, two lubricant businesses, and the establishment of the Certa forecourt network. What unites each of these brands is a powerful entrepreneurial spirit, a culture of high performance and agility and is underpinned by exceptionally strong customer service. DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries spanned over 3 continents, DCC employs more than 15,400 people around the globe. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of our parent company. Objectives of this role Serve as the lead point of contact for all Fuelcard customer account management matters. Build and strengthen client relationships to achieve long‑term partnerships, identify areas of improvement to meet commercial targets. Develop a thorough understanding of our products and service offerings to better upsell and cross‑sell to customers. To develop and secure sales opportunities of the products and services; reactively or proactively. Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. Responsibilities Responsible for selling Fuelcard to new and existing Commercial (Business) customers throughout Ireland. Responsible for the growth, development, and retention of an assigned commercial customer book. Interact professionally with potential customers via phone, email, telephone conferencing, webinars, and face to face. Responsible for generating new business development using a broad range of approaches with success measure by volume (litres) sold, new customer secured, margin and CPL achieved. Negotiate contracts, rebates/discounts offered to maximize profits. Monitoring various customer reports ensuring retention levels are maximised. Reporting regularly to your manager on Sales Pipeline, Prospects & Customer Retention. Achieving monthly targets – volume, margin, new business, and outbound calls Identify upsell, cross‑sell, and renewal opportunities and communicate with the sales team regularly Prospecting new business through telephone and email‑based selling throughout Ireland. Key areas include: Proactive researching and generation of leads. Targeting new business prospects, developing relationships Attend customer meeting (when applicable) Responsible for processing manual transactions, monthly statements/invoices/new cards, and Fuelcard renewals. Display own initiative to develop and maintain a pro‑active attitude towards customer and customer requests. Liaising with other departments including accounts and credit control. Taking ownership for customer queries or issues, where possible providing "First Call resolution". Required Skills And Qualifications 2+ years’ experience in a sales or customer service role. Proven track record of meeting or exceeding quotas. Must be data and intelligence‑driven and possess exceptional skills in relationship‑building, negotiation, and business plan execution. Strong written and verbal communication skills. Excellent organisational skills and attention to detail. #J-18808-Ljbffr
Brief Description Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services, lubricants. With strong renewable ambitions, we are leading the way in the supply of liquid biofuels and solar pv installation in Ireland to both domestic and commercial sectors. We aspire to having a powerful entrepreneurial spirit, a culture of high performance and teamwork, and exceptionally strong customer service. DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries across 3 continents, DCC employs more than 15,400 people around the world. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of a global company. Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email ciara.delaney@certaireland.ie. We are seeking a Rigid Oil Tank Driver to deliver in the Dublin area. Principal Objective Of Position To load, transport and deliver energy products in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time. Key Responsibilities Safety First: Our priority on safety has always been the foundation of our sustained success in business. We always prioritise the safety of our employees, contractors, customers and any others who may be affected by our business activities. This is why we continuously look for ways to improve our culture, systems, and our processes around safe practices. Customers: To treat all customers in a professional and courteous manner. To provide all customers with a safe and professional service in accordance with company delivery procedures. Maintain good relations with existing customers. Promote the company, service and products at all times. Be alert to sales opportunities and pass relevant leads to the Depot/Sales Team. Vehicles: Drive your vehicle in a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures. Ensure the best care and use of the Company’s vehicle and equipment. Report vehicle defects to supervisor immediately. Drive your vehicle in the most efficient way possible, ensuring the highest standards of road safety. Vehicle Loading And Delivery: Load/unload your vehicle safely in accordance with Company procedures and legal standards. Deliver fuel to customers in a safe efficient manner in accordance with Company procedures. At all times handle fuel giving due care and regard to the environment. Load your vehicle taking into consideration delivery route and load distribution required for each day. Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards. Administration: Complete the driver’s stock reconciliation on a daily basis. Complete a loading docket for each loading to your truck and update driver tablet as required. Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day. Complete daily and weekly vehicle checklists as required. Read the Company Drivers Handbook carefully and follow the guidelines as required. Complete detailed written incident reports. Other: At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents. Avoid loss or damage to goods or property. Participate in all company training and awareness programmes. Core Competencies Have a current HGV and ADR License with minimum category C and E. Driver CPC Qualified. Driver ADR Qualified. Driver’s tachograph card. Ability to work on your own initiative. Computer literacy (basic). The above description is a general outline of the requirements of the role. It is not intended to be exhaustive and may be added to in the future depending on the needs of the business. #J-18808-Ljbffr
